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Samsung SDS: Use-Cases, Insights and Reviews | 2025 Cuspera

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Leader of Data and Computing Technology

Samsung SDS Overview

Samsung SDS offers a cloud service that plays a pivotal role in digital transformation for enterprises. As a leading provider, it supports businesses in leveraging cloud technology to enhance their IT infrastructure. The service is tailored for marketing data intelligence, enabling companies to harness data insights effectively. With capabilities in enterprise mobility management and zero-touch mobility, Samsung SDS ensures seamless data integration and management across devices. This service is particularly beneficial for organizations aiming to optimize their marketing strategies through data-driven decisions. Samsung SDS stands out by providing a robust platform that supports the evolving needs of modern enterprises, ensuring they remain competitive in a data-centric market.

Use Cases

Customers recommend Content Management, Channel Management, Measuring Customer Satisfaction, as the business use cases that they have been most satisfied with while using Samsung SDS.

Other use cases:

Engaging And Following Up
Personalized Marketing
Social Media Analytics
Lead Analytics
Touchpoint Management
Proposal & Quote Management
Forecasting

See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Samsung SDS.

Other priorities:

See all business priorities See less business priorities

Samsung SDS Use-Cases and Business Priorities: Customer Satisfaction Data

Samsung SDS works with different mediums / channels such as Offline. Point Of Sale. Omnichannel etc.

Samsung SDS's features include Personalization. and Samsung SDS support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Samsung SDS analytics capabilities include Analytics, and Custom Reports.

Reviews

"The migration of a cloud-based Contents Management System(CMS), Adobe Experience Manger (AEM), to AWS environment could provide seamless contents and flexible customer services and effectively reduce costs." - Global Manufacturer

Samsung SDS, belong to a category of solutions that help Marketing Data Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Samsung SDS offers enterprise IT solutions and leads digital transformation for clients. They also provide cloud services across the USA.

Popular Business Setting

for Samsung SDS

Top Industries

Education
Retail
Computer Software

Popular in

Small Business
Mid Market
Enterprise

Samsung SDS is popular in Education, Retail, and Computer Software and is widely used by Small Business, Mid Market, and Enterprise.

Samsung SDS Customer wins, Customer success stories, Case studies

How can Samsung SDS enhance your Content Management process?

How efficiently Does Samsung SDS manage your Channel Management?

What solutions does Samsung SDS provide for Measuring Customer Satisfaction?

How can Samsung SDS enhance your Engaging And Following Up process?

11 buyers and buying teams have used Cuspera to assess how well Samsung SDS solved their Marketing Data Intelligence needs. Cuspera uses 115 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Data Intelligence needs.

CUSTOMERS	TESTIMONIALS
Global Manufacturer	The migration of a cloud-based Contents Management System(CMS), Adobe Experience Manger (AEM), to AWS environment could provide seamless contents and flexible customer services and effectively reduce costs. Testimonial By Global Manufacturer
SoluM	By building an integrated collaboration system based on Brity Works convenience and efficiency of domestic/overseas employees' work has been increased, and the leakage of information assets has been prevented by strengthening security such as external e-mail outgoing control and external access res...trictions. Testimonial By SoluM
Global Manufacturer	Our customers introduced SCM SaaS through the Samsung Cloud Platform to boost operational efficiency and as a result they now have a competitive edge and are able to meet the changing needs of the business sector. Testimonial By Global Manufacturer

CUSTOMERS	TESTIMONIALS
Global Manufacturer	The migration of a cloud-based Contents Management System(CMS), Adobe Experience Manger (AEM), to AWS environment could provide seamless contents and flexible customer services and effectively reduce costs. Testimonial By Global Manufacturer
SoluM	By building an integrated collaboration system based on Brity Works convenience and efficiency of domestic/overseas employees' work has been increased, and the leakage of information assets has been prevented by strengthening security such as external e-mail outgoing control and external access res...trictions. Testimonial By SoluM
Global Manufacturer	Our customers introduced SCM SaaS through the Samsung Cloud Platform to boost operational efficiency and as a result they now have a competitive edge and are able to meet the changing needs of the business sector. Testimonial By Global Manufacturer

Global Manufacturer - Manufacturing

Samsung Cloud Platform helped a global manufacturer build a next generation supply chain management (SCM) system. The company faced supply chain disruptions and needed to prevent shortages and improv...e efficiency. They used SCM SaaS on Samsung Cloud Platform for automation, AI/ML demand prediction, and scenario planning. The solution reduced total cost of ownership, cut decision-making and planning time, and improved data restoration speed. The manufacturer now operates with more stability and can quickly respond to business needs.

Fresh Food Chain - Food & Beverages

Samsung Cloud Platform helped Fresh Food Chain move from on-premise to cloud. The company needed better system stability and scalability after expanding. Samsung SDS used a verified cloud transition ...method, added VPN for secure access, and automated cloud resource deployment. The solution improved disaster recovery, security, and made operations more stable and efficient. Fresh Food Chain can now scale resources quickly and recover from failures faster.

Jeonlabuk-do Provincial Office - Government Administration

Samsung Cloud Platform helped Jeonlabuk-do Provincial Office move to a secure cloud system. The goal was to support digital government and boost the local economy. Samsung SDS set up a private cloud ...with strong security and cost-saving features. They used automation tools to transform 300 systems. The project improved data backup, security, and system response time. Power use dropped after switching to the cloud.

Samsung Electronics - Consumer Electronics

Samsung Electronics used Adobe Experience Manager (AEM) on AWS to improve their digital experience. They moved their content management system from on premise to the cloud with help from Samsung SDS ...America. The migration made their digital publishing faster and more stable. They launched new features more quickly and saved money on infrastructure. The switch to AWS caused almost no disruption, with the cutover taking less than an hour.

Chokwang Paint - Manufacturing

Brity Works helped Chokwang Paint improve employee productivity. The company replaced old groupware with an all-in-one platform for email, messenger, and video conferencing. Employees now use a mobil...e app to work from anywhere. IT staff can focus on their main tasks because Brity Works is SaaS. The new system increased business speed and efficiency, and improved data protection.

Kukdo Chemical - Manufacturing

Brity Works helped Kukdo Chemical with digital transformation. The company faced issues with separate mail and payment systems and no mobile support. Brity Works unified collaboration tools like mail..., messenger, and scheduling in one platform. Employees now work together more easily and securely. The new system links with ERP and MES, making key information easy to access. Approval work time is reduced and business processing is faster.

[AI Era Office & Life] Samsung SDS Generative AI Service │ Brity Copilot

Peers used Samsung SDS for content management and channel management

Samsung SDS Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	3.91/5 ★ Read Reviews (5)
Analytics	4.51/5 ★ Read Reviews (26)
Custom Reports	4.28/5 ★ Read Reviews (21)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	3.91/5 ★ Read Reviews (5)
Analytics	4.51/5 ★ Read Reviews (26)
Custom Reports	4.28/5 ★ Read Reviews (21)

Software Failure Risk Guidance

for Samsung SDS

Top Failure Risks for Samsung SDS

Samsung SDS Co., Ltd. News

Product 20/09/2025

Samsung SDS to offer AI interpretation at intl insurance conference

Samsung SDS will provide AI-powered simultaneous interpretation at the Pacific Insurance Conference in Seoul using its Brity Copilot platform. This marks the first use of the personal agent's interpretation function at a major event. The platform supports multiple languages and will expand its capabilities by November. Samsung SDS plans to introduce more agent-based features to enhance workplace collaboration.

Product 10/09/2025

Samsung SDS expands AI service offerings for enterprise clients

Samsung SDS announced its expansion into full-stack AI services for enterprises, aiming to lead in AI transformation. Key offerings include the generative AI platform FabriX and tools like Brity Copilot, which provide autonomous AI capabilities. CEO Lee June-hee highlighted the importance of AI in driving corporate innovation and efficiency during the REAL Summit 2025.

Product 09/09/2025

Samsung SDS: "We Aim to Be the Enterprise Innovation Partner with AI Agents" (Comprehensive)

Samsung SDS aims to lead enterprise AI innovation with its comprehensive AI solutions, including FABRIX, Brity Copilot, and Brity Automation. These services offer a full stack of AI capabilities, enabling autonomous decision-making and work automation. CEO Junhee Lee highlighted their differentiation through deep client understanding and expressed interest in the National AI Computing Center project.

Product 17/08/2025

Samsung Galaxy Tab Active5 Enterprise Edition launched in India

Samsung has launched the Galaxy Tab Active5 Enterprise Edition in India, targeting professionals in challenging environments. The tablet features an 8-inch screen, octa-core processor, and runs on Android 15 with seven years of OS updates. It includes a replaceable battery, Knox Suite security, and productivity tools like Brity Works and Zello for Work. The device is priced at Rs. 49,999 for 6GB RAM and Rs. 56,999 for 8GB RAM.

More Samsung SDS News...

Samsung SDS Co., Ltd. Profile

Company Name

Samsung SDS Co., Ltd.

Company Website

https://www.samsungsds.com/us/index.html

HQ Location

100 Challenger Road Ridgefield Park, NJ 07660 844-400-7372

Employees

10,001+

Social

Financials