SAP Agent Performance Management Overview

SAP Agent Performance Management is a cloud-based solution that streamlines agent onboarding, compliance, and lifecycle management, enhancing productivity and real-time visibility. It automates processes, reducing manual data entry and overhead.

Use Cases

Customers recommend Onboarding, Communication Management, Performance Management, as the business use cases that they have been most satisfied with while using SAP Agent Performance Management.

Other use cases:

  • Relationship Management
  • Helpdesk Management
  • Pipeline Management
  • Workflow Management
  • Generation Of New Leads
  • License Management
See all use cases See less use cases

Business Priorities

Improve Efficiency is the most popular business priority that customers and associates have achieved using SAP Agent Performance Management.

Other priorities:

See all business priorities See less business priorities

SAP Agent Performance Management Use-Cases and Business Priorities: Customer Satisfaction Data

Reviews

"...The SAP Producer Pro solution provides support for onboarding, compliance, relationship management, book-of-business management, communication, termination, and more...." Peer review

SAP Agent Performance Management, belong to a category of solutions that help Sales Performance Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on SAP Agent Performance Management Use Cases

What solutions does SAP Agent Performance Management provide for Onboarding?

What benefits does SAP Agent Performance Management offer for Communication Management?

How efficiently Does SAP Agent Performance Management manage your Performance Management?

Why is SAP Agent Performance Management the best choice for Relationship Management?

Case Studies

COMPANY INDUSTRY CASE STUDIES
SAP Agent Performance Management case study

Delta Air Lines
NA
CASE STUDY Delta Air Lines

See how Delta Air Lines uses SAP SuccessFactors solutions to create personalized talent experiences for employees.

Read More
SAP Agent Performance Management case study

Uniper
Oil & Energy
Oil & Energy
CASE STUDY Uniper

Uniper, a global energy provider, increased productivity by 70% for remote work requests using SAP Business Technology Platform to streamline operations and enhance process efficiency.

Read More
SAP Agent Performance Management case study

ALDO
Retail
Retail
CASE STUDY ALDO

ALDO’s core e-commerce landscape lets the retailer offer shoppers the services they want, when they want them.

Read More

SAP Agent Performance Management Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.11/5 ★

Read Reviews (6)
Analytics

3.88/5 ★

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.11/5 ★

Read Reviews (6)
Analytics

3.88/5 ★

Read Reviews (3)

SAP Agent Performance Management Integrations

SAP Agent Performance Management integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

3.82/5 ★

Read Reviews (2)
Data Import

3.32/5 ★

Read Reviews (3)

MongoDB

4.49 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Slack

4.65 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Few API Integrations for SAP Agent Performance Management

Notion

4.58 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Lucidchart

4.52 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

FireText

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

OneDesk

4.06 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for SAP Agent Performance Management

Top Failure Risks for SAP Agent Performance Management

SAP SE News

Fujitsu Drives Business Process Improvement at Mitsubishi Electric Engineering with SAP Signavio

Fujitsu improves business processes at Mitsubishi Electric Engineering using SAP Signavio.

09/12/2024 - source

Fujitsu drives business process improvement at Mitsubishi Electric Engineering using SAP ...

Fujitsu is improving business processes at Mitsubishi Electric Engineering using SAP Signavio.

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SAP and AWS are helping the BBC streamline their IT systems.

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