SAP Crystal Reports Overview

SAP Crystal Reports is a reporting tool that helps build reports without programming using design wizards and parametrization. It offers features like flexible reporting, pixel-perfect documents, and mobile access to self-service BI reports.

Use Cases

Customers recommend Competitive Intelligence, Generation Of New Leads, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using SAP Crystal Reports.

Other use cases:

  • Opportunity Management
  • Digital Signature
  • Proposal & Quote Management
  • Products & Pricelist Management
  • Collaboration
  • Contact List Management
  • Social Media Analytics
See all use cases See less use cases

Business Priorities

Scale Best Practices and Grow Market Share are the most popular business priorities that customers and associates have achieved using SAP Crystal Reports.

SAP Crystal Reports Use-Cases and Business Priorities: Customer Satisfaction Data

SAP Crystal Reports works with different mediums / channels such as Offline. On Premises. and Website.

SAP Crystal Reports's features include Dashboard, Calculator, Recording, etc. and SAP Crystal Reports support capabilities include AI Powered, 24/7 Support, Chat Support, etc. also SAP Crystal Reports analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Generate reports from huge databases and on top run time logic !..." Peer review by Umesh S., Head Technology

SAP Crystal Reports, Phocas, ZAP Data Hub, Striim, Clicdata, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for SAP Crystal Reports

Top Industries

  • Computer Software
  • Information Technology and Services
  • Construction

Popular in

  • Mid Market
  • Small Business
  • Large Enterprise

SAP Crystal Reports is popular in Computer Software, Information Technology And Services, and Construction and is widely used by Mid Market, Small Business, and Large Enterprise.

Comprehensive Insights on SAP Crystal Reports Use Cases

What benefits does SAP Crystal Reports offer for Competitive Intelligence?

What makes SAP Crystal Reports ideal for Generation Of New Leads?

How does SAP Crystal Reports address your Sending & Publishing Communications Challenges?

12+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well SAP Crystal Reports solved their Business Intelligence needs. Cuspera uses 1453 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

Case Studies

CASE STUDY FC Bayern

With the support of millions of passionate fans around the globe, the club shares the ultimate will to win every match. Together, FC Bayern and SAP innovate to shape the clubs’ success and business t...ransformation and to inspire and engage

CASE STUDY Delta Air Lines

See how Delta Air Lines uses SAP SuccessFactors solutions to create personalized talent experiences for employees.

CASE STUDY Team Liquid

Team Liquid: Mining rich esports data to help players, managers, and teams compete and win

Sports

CASE STUDY FC Bayern

FC Bayern faced challenges with time-consuming and manual HR processes. They used SAP SuccessFactors HCM to transition their HR processes to the cloud, optimizing functions like employee self-service...s and recruiting. This allowed employees to access data securely and streamline tasks. Additionally, SAP Sports One helped in managing player health and performance. The introduction of SAP Customer Checkout improved the fan experience at Allianz Arena by enabling mobile orders. FC Bayern also consolidated fan data from 52 systems to enhance marketing campaigns.

Manufacturing

CASE STUDY Rheem Australia

Rheem Australia reduced its cost to serve by 41% using SAP Customer Experience solutions, enhancing customer interactions from manufacturing to after-sales support.

Retail

CASE STUDY ALDO

ALDO’s core e-commerce landscape lets the retailer offer shoppers the services they want, when they want them.

Video

Introduction || SAP Crystal Report Tutorial || Part-01

Video Thumbnail

Frequently Asked Questions(FAQ)

for SAP Crystal Reports

What is SAP Crystal Reports?

SAP Crystal Reports is a reporting tool that helps to build reports without programming using the report design wizards and parametrization capabilities for report design. It leverages built-in sorting, formulas, ranking, conditional formatting, parameters, grouping and search capabilities. It helps to enhance customer relationships, scale best practices, and grow market share.

It helps to manage security settings for the reporting environment, identify users with single sign-on capabilities and audit individual reports by tracking changes and usage. It also provides ready-to-consume information, as reports and dashboards, to colleagues, suppliers, partners and customers creating print-ready reports from the disparate data sources, and add flexibility to the reporting with the use of product wizards and parameters.

Its features are flexible reporting, pixel-perfect documents, embed images and bar codes, sharing and exporting, benefit user interface in multiple languages, enable mobile access to self-service business intelligence reports and more.

What is SAP Crystal Reports used for?

SAP Crystal Reports is a Business Intelligence Software mainly used by its customers to Scale Best Practices and Grow Market Share by Competitive Intelligence, Generation Of New Leads and Sending & Publishing Communications .

What are the top features of SAP Crystal Reports?

Dashboard, Calculator and Recording are some of the top features of SAP Crystal Reports.

Who uses SAP Crystal Reports?

SAP Crystal Reports is used by Computer Software, Information Technology And Services and Construction among other industries.

What are SAP Crystal Reports alternatives?

Phocas, ZAP Data Hub, Striim and Clicdata are popular alternatives for SAP Crystal Reports.

Where is SAP Crystal Reports located?

SAP Crystal Reports is headquartered at 3999 West Chester Pike, Newtown Square, PA 19073, USA.
lightning

Peers used SAP Crystal Reports for competitive intelligence and generation of new leads

SAP Crystal Reports Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

3.99/5 ★

Read Reviews (42)
Custom Reports

3.52/5 ★

Read Reviews (563)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

3.99/5 ★

Read Reviews (42)
Custom Reports

3.52/5 ★

Read Reviews (563)

Software Failure Risk Guidance

?

for SAP Crystal Reports

Overall Risk Meter

Low Medium High

Top Failure Risks for SAP Crystal Reports

SAP SE News

Customer

NSW expands SAP ERP consolidation to 100-plus agencies - InnovationAus.com

The New South Wales government is expanding its SAP ERP consolidation project to include over 100 agencies. This large-scale rollout aims to unify financial and HR systems across the public sector, driving operational efficiency and standardization. SAPs enterprise resource planning technology will support improved data integration and streamlined processes for NSW government agencies.

Partnership

SAP Taulia partners with PayMate for improved business payments - The Paypers

SAP Taulia formed a partnership with PayMate to enhance business payment solutions in EMEA and APAC. The integration enables suppliers on SAP Taulias platform to receive virtual card payments directly into their bank accounts. Businesses gain access to expanded payment options, including digital cards and bank transfers, supporting cross-border and local transactions while optimizing working capital and supplier payments.

Partnership

Alibaba, SAP expand cloud AI with implications for B2B ecommerce - Digital Commerce 360

SAP and Alibaba Group have expanded their strategic partnership to deliver AI-powered cloud solutions for enterprise customers in China and global markets. The collaboration integrates SAPs business applications and Alibaba Clouds AI infrastructure, enabling advanced automation, analytics, and B2B ecommerce innovation. The partnership aims to accelerate digital transformation for manufacturers, retailers, and supply chain operators, leveraging generative AI and cloud-native technologies to drive operational efficiency and new business models.[1](https://news.sap.com/2025/05/sap-alibaba-group-partner-accelerate-cloud-transformation/?utm_source=openai)[2](https://www.alibabagroup.com/en-US/document-1864187396271112192?utm_source=openai)[3](https://www.alibabacloud.com/blog/alibaba-and-sap-expand-strategic-partnership-to-bring-ai-powered-enterprise-solutions-to-china-and-global-markets_602284?utm_source=openai)

Partnership

SAP and QUT Strengthen Partnership to Drive Business Process Innovation

SAP and Queensland University of Technology (QUT) have expanded their partnership to advance business process innovation. The collaboration will drive joint research and educational initiatives, focusing on business transformation management and business process intelligence. SAP's strategic advisor, Julian Lebherz, was named QUT Industry Fellow, strengthening industry-academic ties and supporting skills development for digital transformation.

SAP SE Profile

Company Name

SAP SE

Year Founded

1972

HQ Location

3999 West Chester Pike, Newtown Square, PA 19073, USA

Employees

10001+

Social

Financials

IPO