SAP Crystal Reports Overview

SAP Crystal Reports is a reporting tool that helps build reports without programming using design wizards and parametrization. It offers features like flexible reporting, pixel-perfect documents, and mobile access to self-service BI reports.

Use Cases

Customers recommend Competitive Intelligence, Generation Of New Leads, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using SAP Crystal Reports.

Other use cases:

  • Opportunity Management
  • Digital Signature
  • Proposal & Quote Management
  • Products & Pricelist Management
  • Collaboration
  • Contact List Management
  • Social Media Analytics
See all use cases See less use cases

Business Priorities

Scale Best Practices and Grow Market Share are the most popular business priorities that customers and associates have achieved using SAP Crystal Reports.

SAP Crystal Reports Use-Cases and Business Priorities: Customer Satisfaction Data

SAP Crystal Reports works with different mediums / channels such as Offline. On Premises. and Website.

SAP Crystal Reports's features include Dashboard, Calculator, Recording, etc. and SAP Crystal Reports support capabilities include AI Powered, 24/7 Support, Chat Support, etc. also SAP Crystal Reports analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Extensive summary functions, running totals, and a rich formula programming language (Crystal also supports Basic syntax) provide unlimited opportunity to manage and manipulate raw data for analysis and presentation to the customer, be it a management report, operations report or customer-facing report...." Peer review by David D., Report Developer, Computer Software

SAP Crystal Reports, InfoCaptor, Clear Analytics, InsFocus Insurance BI, Yurbi, etc., all belong to a category of solutions that help Business Intelligence. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for SAP Crystal Reports

Top Industries

  • Computer Software
  • Information Technology and Services
  • Construction

Popular in

  • Mid Market
  • Small Business
  • Large Enterprise

SAP Crystal Reports is popular in Computer Software, Information Technology And Services, and Construction and is widely used by Mid Market, Small Business, and Large Enterprise.

Comprehensive Insights on SAP Crystal Reports Use Cases

What makes SAP Crystal Reports ideal for Competitive Intelligence?

How can SAP Crystal Reports optimize your Generation Of New Leads Workflow?

How does SAP Crystal Reports address your Sending & Publishing Communications Challenges?

12+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well SAP Crystal Reports solved their Business Intelligence needs. Cuspera uses 1453 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Business Intelligence needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
SAP Crystal Reports case study
Manufacturing
Manufacturing
CASE STUDY Rheem Australia

Rheem Australia reduced its cost to serve by 41% using SAP Customer Experience solutions, enhancing customer interactions from manufacturing to after-sales support.

Read More
SAP Crystal Reports case study
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CASE STUDY Team Liquid

Team Liquid: Mining rich esports data to help players, managers, and teams compete and win

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SAP Crystal Reports case study
NA
CASE STUDY FC Bayern

With the support of millions of passionate fans around the globe, the club shares the ultimate will to win every match. Together, FC Bayern and SAP innovate to shape the clubs’ success and business transformation and to inspire and engage

Read More

Video

Introduction || SAP Crystal Report Tutorial || Part-01

Video Thumbnail

Frequently Asked Questions(FAQ)

for SAP Crystal Reports

What is SAP Crystal Reports?

SAP Crystal Reports is a reporting tool that helps to build reports without programming using the report design wizards and parametrization capabilities for report design. It leverages built-in sorting, formulas, ranking, conditional formatting, parameters, grouping and search capabilities. It helps to enhance customer relationships, scale best practices, and grow market share.

It helps to manage security settings for the reporting environment, identify users with single sign-on capabilities and audit individual reports by tracking changes and usage. It also provides ready-to-consume information, as reports and dashboards, to colleagues, suppliers, partners and customers creating print-ready reports from the disparate data sources, and add flexibility to the reporting with the use of product wizards and parameters.

Its features are flexible reporting, pixel-perfect documents, embed images and bar codes, sharing and exporting, benefit user interface in multiple languages, enable mobile access to self-service business intelligence reports and more.

What is SAP Crystal Reports used for?

SAP Crystal Reports is a Business Intelligence Software mainly used by its customers to Scale Best Practices and Grow Market Share by Competitive Intelligence, Generation Of New Leads and Sending & Publishing Communications .

What are the top features of SAP Crystal Reports?

Dashboard, Calculator and Recording are some of the top features of SAP Crystal Reports.

Who uses SAP Crystal Reports?

SAP Crystal Reports is used by Computer Software, Information Technology And Services and Construction among other industries.

What are SAP Crystal Reports alternatives?

InfoCaptor, Clear Analytics, InsFocus Insurance BI and Yurbi are popular alternatives for SAP Crystal Reports.

Where is SAP Crystal Reports located?

SAP Crystal Reports is headquartered at 3999 West Chester Pike, Newtown Square, PA 19073, USA.
lightning

Peers used SAP Crystal Reports for competitive intelligence and generation of new leads

SAP Crystal Reports Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

3.99/5 ★

Read Reviews (42)
Custom Reports

3.52/5 ★

Read Reviews (563)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Analytics

3.99/5 ★

Read Reviews (42)
Custom Reports

3.52/5 ★

Read Reviews (563)

Software Failure Risk Guidance

?

for SAP Crystal Reports

Overall Risk Meter

Low Medium High

Top Failure Risks for SAP Crystal Reports

SAP SE News

National Hockey League partners with SAP for Front Office app - Fast Company

The NHL has partnered with SAP to launch the SAP-NHL Front Office App, which consolidates sports data into a single platform for easier access by team managers, enhancing decision-making processes.

19/03/2025 - source

Project Encompass Chooses New Information Systems To Replace SAP

Project Encompass has decided to replace its SAP information systems with new alternatives.

17/03/2025 - source

BillMade Successfully Integrates with SAP S/4 HANA for Seamless Retail Operations

BillMade, a leading POS solution, has successfully integrated with SAP S/4 HANA, enhancing retail operations by synchronizing sales, inventory, and financial data seamlessly.

12/03/2025 - source

SAP SE Feeds

SAP Releases Integrated Report 2024 and Files Annual Report 2024 on Form 20-F with the ...

SAP has released its Integrated Report 2024 and filed its Annual Report 2024 on Form 20-F with the U.S. Securities and Exchange Commission.

26/02/2025 - source

SAP appoints Simon Davies as President of newly-formed APAC region | Mi3

SAP appoints Simon Davies as President of the newly-formed APAC region, responsible for strategy and operations across Asia Pacific, including markets like Australia, China, and India.

17/02/2025 - source

Sebastian Steinhaeuser Joins SAP Board - The Software Report

Sebastian Steinhaeuser has been appointed to SAP's Executive Board to lead the new Strategy & Operations division, focusing on strategy, internal operations, and collaboration with global marketing.

16/02/2025 - source

SAP SE Profile

Company Name

SAP SE

Year Founded

1972

HQ Location

3999 West Chester Pike, Newtown Square, PA 19073, USA

Employees

10001+

Social

Financials

IPO