ScreenSteps Overview
Screensteps reduces questions, mistakes, and onboarding time with effective knowledge ops solutions. Employee performance is improved through a comprehensive knowledge base.
Use Cases
Customers recommend Knowledge Management, Onboarding, Helpdesk Management, as the business use cases that they have been most satisfied with while using ScreenSteps.
Business Priorities
Acquire Customers and Shorten Ramp Up Time are the most popular business priorities that customers and associates have achieved using ScreenSteps.
ScreenSteps Use-Cases and Business Priorities: Customer Satisfaction Data
ScreenSteps works with different mediums / channels such as Phone Calls. Website. E-Mail etc.
ScreenSteps's features include Ticketing. and ScreenSteps support capabilities include Chat Support, Email Support, Phone Support, etc. also ScreenSteps analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Ability to build a robust, searchable documentation and training Knowledge Base for end users...." Peer review by James S., Digital Documentation Specialist, Education
ScreenSteps, belong to a category of solutions that help Knowledge Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for ScreenSteps
Top Industries
- Computer Software
- Construction
- Non-Profit Organization Management
Popular in
- Small Business
- Mid Market
- Enterprise
ScreenSteps is popular in Computer Software, Construction, and Non-Profit Organization Management and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on ScreenSteps Use Cases
How does ScreenSteps facilitate Knowledge Management?
How does ScreenSteps facilitate Onboarding?
How can ScreenSteps optimize your Helpdesk Management Workflow?
What solutions does ScreenSteps provide for Sending & Publishing Communications?
8+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well ScreenSteps solved their Knowledge Management needs. Cuspera uses 214 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.
Video
How to Launch Your Knowledge Base On Time
Peers used ScreenSteps for knowledge management and onboarding
ScreenSteps Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (6) |
| Custom Reports | Read Reviews (22) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (6) |
| Custom Reports | Read Reviews (22) |
Software Failure Risk Guidance
?for ScreenSteps
Overall Risk Meter
Top Failure Risks for ScreenSteps
ScreenSteps, Inc Profile
Company Name
ScreenSteps, Inc
Company Website
https://www.screensteps.com/HQ Location
PO Box 801, McLean, Virginia 22101, US
Employees
2-10
Social
Financials
NA
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