ScriptRunner: Use-Cases, Insights and Reviews | 2025 Cuspera

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Make PowerShell a real solution | ScriptRunner

ScriptRunner Overview

ScriptRunner addresses the complexities of IT operations by leveraging PowerShell automation. This platform enables IT professionals and DevOps teams to automate, delegate, and monitor IT management processes efficiently. ScriptRunner centralizes control, reducing the burden of routine tasks and enhancing operational transparency. It offers a tailored approach to automation, accommodating diverse business needs. A notable feature is its capability to streamline script execution and delegation, which optimizes resource management and minimizes human error. By integrating ScriptRunner, organizations can achieve better security and efficiency in their IT workflows.

Use Cases

Customers recommend Workflow Management, Proposal & Quote Management, Digital Signature, as the business use cases that they have been most satisfied with while using ScriptRunner.

Other use cases:

Onboarding
Helpdesk Management
Tracking & Monitoring Communications

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Business Priorities

Scale Best Practices and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using ScriptRunner.

Other priorities:

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ScriptRunner Use-Cases and Business Priorities: Customer Satisfaction Data

ScriptRunner's features include Personalization. and ScriptRunner support capabilities include 24/7 Support, Email Support, Chat Support, etc. also ScriptRunner analytics capabilities include Custom Reports, and Analytics.

Reviews

"...ScriptRunner for JIRA can enhance and automate JIRA workflows, JQL functions, custom fields, as well as enhance and automate JIRA workflow post-functions, calculated fields and event handlers using Groovy...." Peer review

ScriptRunner, belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Scriptrunner simplifies PowerShell automation and management. It enhances efficiency by providing tools for script execution and monitoring.

Popular Business Setting

for ScriptRunner

Top Industries

Construction
Computer Software

Popular in

Mid Market
Large Enterprise

ScriptRunner is popular in Construction, and Computer Software, and is widely used by Mid Market, and Large Enterprise,

Comprehensive Insights on ScriptRunner Use Cases

How can ScriptRunner enhance your Workflow Management process?

3+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well ScriptRunner solved their Marketing Automation needs. Cuspera uses 111 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

Case Studies

CASE STUDY Star-shl

ScriptRunner helped Star-shl, a Dutch healthcare provider, automate identity and access management. Manual tasks like onboarding, offboarding, and password resets became faster and easier. The IT tea...m connected ScriptRunner with Active Directory and Jira, improving security and audit readiness. Employees can now reset passwords without admin rights. Auditors are satisfied with the traceable, compliant system. Star-shl meets strict healthcare data standards.

Information Technology and Services

CASE STUDY Inventx

ScriptRunner helped Inventx automate IT tasks and close the gap between project teams and IT operations. The company created over 500 automation actions in 36 months. ScriptRunner enabled help desk u...sers to handle cases without script knowledge. The platform improved workflow, increased employee satisfaction, and relieved project teams. Integration with ix.Cloud and REST API allowed end-to-end automation and easy script management.

Retail

CASE STUDY Dehner

ScriptRunner helped Dehner automate IT processes across 135 stores and over 5,500 employees. The company faced slow, manual onboarding and complex script management. ScriptRunner enabled 75% faster e...mployee onboarding and saved over 500 working hours each year. Automation improved IT security, compliance, and allowed IT staff to focus on innovation. Dehner extended SAP SuccessFactors integration and achieved full process coverage with ScriptRunner.

Utilities

CASE STUDY Energie Südbayern

ScriptRunner helped Energie Südbayern automate IT tasks and empower their helpdesk team. The company used ScriptRunner to centralize scripts, simplify delegation, and reduce the need for global admin... rights. Helpdesk satisfaction increased, and standard tasks like password reminders are now automated, cutting down on support calls. ScriptRunner saved at least 100 hours for the IT team. The solution improved security, traceability, and made IT work more appealing for staff.

CASE STUDY Dundee Precious Metals

ScriptRunner helped Dundee Precious Metals automate IT tasks and save over 1,000 hours in six months. The IT team used ScriptRunner to manage 1,400 accounts and integrate SAP SuccessFactors and Servi...ceNow. ScriptRunner's monitoring features gave clear visibility into script execution and results. The team reduced manual work, empowered IT admins, and improved troubleshooting speed. Employees now have more time for value-adding activities and fewer support tickets.

Utilities

CASE STUDY Rhenus Logistics

ScriptRunner helped Rhenus Logistics automate IT operations across 70 countries. The company faced security and efficiency challenges as their IT infrastructure grew. ScriptRunner provided a centrali...zed automation platform, improving security and compliance with SOX and NIST standards. Rhenus automated over 400 scripts and 240 actions, cut rollout time for new locations from months to weeks, and enabled secure delegation for helpdesk and end users. Manual scripting was eliminated, freeing up IT resources and improving daily operations.

Peers used ScriptRunner for workflow management and proposal & quote management

ScriptRunner Features

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FEATURE	RATINGS AND REVIEWS
Custom Reports	3.79/5 ★ Read Reviews (7)
Analytics	3.69/5 ★ Read Reviews (2)

CAPABILITIES	RATINGS AND REVIEWS
Custom Reports	3.79/5 ★ Read Reviews (7)
Analytics	3.69/5 ★ Read Reviews (2)

Software Failure Risk Guidance