SearchUnify Overview

SearchUnify is a unified cognitive platform enhancing customer support through enterprise search and AI-powered apps. Insights engine improves self-service efficiency.

Use Cases

Customers recommend Engagement Management, Measuring Customer Satisfaction, Helpdesk Management, as the business use cases that they have been most satisfied with while using SearchUnify.

Other use cases:

  • Social Media Analytics
  • Searching For Content
  • Lead Analytics
  • Customer Case Management
  • Collaboration
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using SearchUnify.

Other priorities:

  • Improve ROI
  • Launch New Products
  • Scale Best Practices
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SearchUnify Use-Cases and Business Priorities: Customer Satisfaction Data

SearchUnify's features include Dashboard, and Personalization. and SearchUnify support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also SearchUnify analytics capabilities include Analytics, and Custom Reports.

Reviews

"...This semantic search application presents cross-platform integration features to improve user engagement and boost case deflections...." Peer review from Featured Customers

SearchUnify, belong to a category of solutions that help Marketing Attribution. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for SearchUnify

Top Industries

  • Information Technology and Services

Popular in

  • Small Business
  • Enterprise

SearchUnify is popular in Information Technology And Services, and is widely used by Small Business, and Enterprise,

Comprehensive Insights on SearchUnify Use Cases

How efficiently Does SearchUnify manage your Engagement Management?

Why is SearchUnify the best choice for Measuring Customer Satisfaction?

Why is SearchUnify the best choice for Helpdesk Management?

5+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well SearchUnify solved their Marketing Attribution needs. Cuspera uses 244 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Attribution needs.

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SearchUnify's Unified Cognitive Platform for Appinium

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Peers used SearchUnify for engagement management and measuring customer satisfaction

SearchUnify Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.77/5 ★

Read Reviews (24)
Analytics

4.91/5 ★

Read Reviews (35)
Custom Reports

4.90/5 ★

Read Reviews (28)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.77/5 ★

Read Reviews (24)
Analytics

4.91/5 ★

Read Reviews (35)
Custom Reports

4.90/5 ★

Read Reviews (28)

Software Failure Risk Guidance

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for SearchUnify

Overall Risk Meter

Low Medium High

Top Failure Risks for SearchUnify

Grazitti Interactive Profile

Company Name

Grazitti Interactive

Company Website

https://www.grazitti.com/

Year Founded

2008

HQ Location

Mountain View, CA

Employees

501-1000

Social

Financials

PRIVATE