Second Nature Overview

Second Nature uses conversational AI to transform sales training by engaging sales reps in realistic role plays. This software allows sales teams to practice and refine their skills through interactive discussions, preparing them for real-world sales calls. By simulating diverse sales scenarios, Second Nature helps reps adapt to various customer interactions, enhancing their communication and persuasion abilities. The platform's AI-driven avatars provide personalized feedback, enabling sales professionals to identify areas for improvement and track progress over time. This approach not only boosts individual performance but also aligns team strategies with business objectives, ultimately driving sales outcomes.

Use Cases

Customers recommend Coaching, Onboarding, Call Recording, as the business use cases that they have been most satisfied with while using Second Nature.

Other use cases:

  • Collaboration
  • Social Media Analytics
  • Objection Handling
  • Channel Management
  • Touchpoint Management
  • Customer Feedback Management
  • Talk Track Creation
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Business Priorities

Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Second Nature.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
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Second Nature Use-Cases and Business Priorities: Customer Satisfaction Data

Second Nature works with different mediums / channels such as Phone Calls.

Second Nature's features include Recording, and Feedback Surveys. and Second Nature support capabilities include AI Powered, 24/7 Support, Chat Support, etc. also Second Nature analytics capabilities include Custom Reports, and Analytics.

Second Nature, Jiminny, Xvoyant, worxogo, SharperAx, etc., all belong to a category of solutions that help Sales Coaching. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Second Nature's sales training software uses AI for role-playing discussions with sales reps. It helps improve their skills to ace every sales call.

Comprehensive Insights on Second Nature Use Cases

How does Second Nature facilitate Coaching?

How does Second Nature address your Onboarding Challenges?

How does Second Nature address your Collaboration Challenges?

11+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Second Nature solved their Sales Coaching needs. Cuspera uses 148 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Coaching needs.

Case Studies

Information Technology and Services

CASE STUDY Check Point

Second Nature's AI Role Play helped Check Point train thousands of sales reps. Sagy Kratu, head of emerging products, shared lessons from using the tool. The platform let reps practice real sales con...versations. It scored their performance and gave feedback. This helped Check Point improve sales skills across their team.

CASE STUDY Zoom

Second Nature helped Zoom automate sales certifications using AI. Zoom needed to update sales messaging for global teams with different experience levels. Old solutions were slow and boring. With Sec...ond Nature, Zoom saw 100% sales employee participation. Employees did more practice pitches and improved their sales messaging skills. Friction between sales enablement and reps dropped. Salespeople enjoyed the process.

Information Technology and Services

CASE STUDY SAP

Second Nature helped SAP scale up sales coaching and sales conversations. SAP used Second Nature’s conversational AI to meet growing training needs. The AI tool provided a virtual pitch partner for s...ales reps. This allowed SAP to improve sales skills across the team. SAP’s Global PreSales Readiness Lead shared their experience with the solution.

Computer Software

CASE STUDY Check Point

Second Nature helped Check Point, a top cybersecurity software company, update thousands of sales reps on new messaging and product features. Other sales coaching tools were slow, boring, and did not... work well. With Second Nature, Check Point saw a 3x jump in engagement. Sales productivity improved. Managers could track sales employee progress easily.

Video

The Sales coaching platform: An intro to Second Nature

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Peers used Second Nature for coaching and onboarding

Second Nature Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.22/5

Read Reviews (16)
Custom Reports

3.95/5

Read Reviews (3)
Analytics

3.63/5

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.22/5

Read Reviews (16)
Custom Reports

3.95/5

Read Reviews (3)
Analytics

3.63/5

Read Reviews (2)

Software Failure Risk Guidance

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for Second Nature

Top Failure Risks for Second Nature

Secondnature AI Inc News

Product

iQor Boosts Customer Experience With AI-Simulated Training

iQor enhances customer service training with AI simulations, using insights from Second Nature to boost agent readiness and customer experience.

Discover ChatGPT 4o’s Exciting New Features for Second Nature and Our CEO’s Vision for the Future

The business world is buzzing about the release of ChatGPT4 Omni (GPT4o), and what it means for tools that use GenAI. We spoke with Ariel Hitron, CEO of Second Nature, to find out what he predicts for the GenAI world, how it will enhance Second Nature, and the extra benefits it will drive for Second […]

The post Discover ChatGPT 4o’s Exciting New Features for Second Nature and Our CEO’s Vision for the Future appeared first on Second Nature.

Effective Communication Skills Training for BPO Employees

Communication skills are crucial for any good BPO employee or agent. They need to be able to establish a friendly rapport in seconds, communicate important information clearly, and be able to deal professionally with customers who may be disinterested in the product or have a complaint that needs to be resolved. Very few of your […]

The post Effective Communication Skills Training for BPO Employees appeared first on Second Nature.

Integrating AI Technology in Education for Innovative Learning Experiences

Advances in artificial intelligence (AI) have brought a wave of useful tools that are revolutionizing many fields, including education. AI-powered platforms, chatbots, and tools are revolutionizing every kind of learning situation, including high schools, university education, business learning and development (L&D), and more. In this article, we’ll discuss the benefits of AI technology in education, […]

The post Integrating AI Technology in Education for Innovative Learning Experiences appeared first on Second Nature.

Secondnature AI Inc Profile

Company Name

Secondnature AI Inc

Company Website

https://secondnature.ai/

HQ Location

Tel Aviv, IL

Employees

101-250

Social

Financials

SERIES C