Segment Customer Data Infrastructure Overview
Segment is a CDP by Twilio, ranked #1 by IDC (2019-2022). It helps collect, clean, and activate customer data.
Use Cases
Customers recommend Engagement Management, Advertisement, Social Media Management, as the business use cases that they have been most satisfied with while using Segment Customer Data Infrastructure.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Segment Customer Data Infrastructure.
Segment Customer Data Infrastructure Use-Cases and Business Priorities: Customer Satisfaction Data
Segment Customer Data Infrastructure works with different mediums / channels such as Social Media. Facebook. E-Mail etc.
Segment Customer Data Infrastructure's features include Personalization, Micro Customer Segmenting, Dashboard, etc. and Segment Customer Data Infrastructure support capabilities include Email Support, Phone Support, AI Powered, etc. also Segment Customer Data Infrastructure analytics capabilities include Analytics, and Custom Reports.
Reviews
"As our business grows, it has become increasingly important to understand how online spend influences offline behavior, which Facebook and Segment have made possible." - Micky Onvural
Segment Customer Data Infrastructure, Fresh Relevance, TargetBay, Barilliance, Sitecore Search, etc., all belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Segment Customer Data Infrastructure
Top Industries
- Retail
- Hospitality
- Information Technology and Services
Popular in
- Small Business
- Mid Market
- Enterprise
Segment Customer Data Infrastructure is popular in Retail, Hospitality, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Segment Customer Data Infrastructure Use Cases
What solutions does Segment Customer Data Infrastructure provide for Engagement Management?
Why is Segment Customer Data Infrastructure the best choice for Advertisement?
What benefits does Segment Customer Data Infrastructure offer for Loyalty Management?
How does Segment Customer Data Infrastructure address your Segmentation And Targeting Challenges?
48+ more Business Use Cases
9 buyers and buying teams have used Cuspera to assess how well Segment Customer Data Infrastructure solved their E-Commerce Software needs. Cuspera uses 3118 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Software needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
As our business grows, it has become increasingly important to understand how online spend influences offline behavior, which Facebook and Segment have made possible. Testimonial By Micky Onvural |
|
Segment allows us to smoothly handle the disparate datasets we use. With real-time integrated data flows, we can truly understand what people are doing with our platform. It doesn’t matter where you look at the data, with Segment, it’s always consistent. Testimonial By Nic Sauriol |
|
Segment has enabled us to streamline the data capture process while maintaining flexibility to customize per brand as needed. Testimonial By Grace Preyapongpisan |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Micky Onvural Co-President Bonobos |
As our business grows, it has become increasingly important to understand how online spend influences offline behavior, which Facebook and Segment have made possible. Testimonial By Micky Onvural |
|
Nic Sauriol Software Development Leader IBM |
Segment allows us to smoothly handle the disparate datasets we use. With real-time integrated data flows, we can truly understand what people are doing with our platform. It doesn’t matter where you look at the data, with Segment, it’s always consistent. Testimonial By Nic Sauriol |
|
Grace Preyapongpisan Vice President, Business Intelligence, Meredith Corporation |
Segment has enabled us to streamline the data capture process while maintaining flexibility to customize per brand as needed. Testimonial By Grace Preyapongpisan |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Retail
|
Retail |
Case Study Vintage BarRead More |
Computer Software
|
Computer Software |
Case Study MYOBRead More |
|
Retail
|
Retail |
Case Study BonobosRead More |
Video
The Leading Customer Data Platform.
Frequently Asked Questions(FAQ)
for Segment Customer Data Infrastructure
What is Segment Customer Data Infrastructure?
Segment is a customer data platform that makes good data accessible for all teams. It helps in improving sales and revenue and enhance customer relationship.
Segment collects user events from web & mobile apps and provides a complete data toolkit to every team in the company to make real-time decisions, accelerate growth, and personalize experiences. Standardized data collection, diagnosing data quality, block bad data at the source ensures that the data is accurate in all the tools used. It builds real-time profiles and audiences by targeting the right customer with the right message at the right time.
What is Segment Customer Data Infrastructure used for?
What are the top features of Segment Customer Data Infrastructure?
Who uses Segment Customer Data Infrastructure?
What are Segment Customer Data Infrastructure alternatives?
Where is Segment Customer Data Infrastructure located?
Peers used Segment Customer Data Infrastructure for engagement management and advertisement
Segment Customer Data Infrastructure Competitors
Segment Customer Data Infrastructure Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (17) |
| Analytics | Read Reviews (451) |
| Custom Reports | Read Reviews (481) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (17) |
| Analytics | Read Reviews (451) |
| Custom Reports | Read Reviews (481) |
Segment Customer Data Infrastructure Integrations
Segment Customer Data Infrastructure integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Segment Customer Data Infrastructure
Software Failure Risk Guidance
?for Segment Customer Data Infrastructure
Overall Risk Meter
Top Failure Risks for Segment Customer Data Infrastructure
Twilio Inc. News
Endowus partners with Twilio to boost platform security and client trust - Tech Edition
Endowus partners with Twilio to enhance platform security and build client trust.
Twilio (NYSE:TWLO) Expands RCS Business Messaging To Singapore With Singtel Partnership
Twilio expands its RCS business messaging to Singapore through a partnership with Singtel.
Twilio Partners With Singtel to Deliver Secure, Branded RCS Messaging for Businesses in Singapore
Twilio partners with Singtel to provide secure, branded RCS messaging for businesses in Singapore, enhancing customer engagement and trust through verified communications.
Twilio Inc. Feeds
Twilio Full Year 2024 Earnings: EPS Beats Expectations - Simply Wall St News
Twilio's Full Year 2024 earnings report shows revenue of $4.46 billion, a net loss of $109.4 million, and an EPS loss of $0.66, surpassing analyst expectations. The Communications segment contributed 93% of total revenue. R&D was the largest expense at $1.01 billion.
SecureCo's Vaughan Webster joins Twilio ANZ - Cloud - CRN Australia
Vaughan Webster from SecureCo has joined Twilio ANZ.
Twilio appoints Webster to strengthen ANZ growth strategy - ChannelLife New Zealand
Twilio appoints Vaughan Webster as Senior Manager, Partners & Alliances, ANZ to enhance growth in the partner ecosystem and improve AI-driven customer solutions in the region.
Twilio Inc. Profile
HQ Location
375 Beale Street, Suite 300, San Francisco, CA 94105
Employees
1001-5000
Social
Financials
IPO
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Why is Segment Customer Data Infrastructure the best choice for Social Media Management?