Segment Customer Data Infrastructure Overview
Segment is a CDP by Twilio, ranked #1 by IDC (2019-2022). It helps collect, clean, and activate customer data.
Use Cases
Customers recommend Engagement Management, Advertisement, Social Media Management, as the business use cases that they have been most satisfied with while using Segment Customer Data Infrastructure.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Segment Customer Data Infrastructure.
Segment Customer Data Infrastructure Use-Cases and Business Priorities: Customer Satisfaction Data
Segment Customer Data Infrastructure works with different mediums / channels such as Social Media. Facebook. E-Mail etc.
Segment Customer Data Infrastructure's features include Personalization, Micro Customer Segmenting, Dashboard, etc. and Segment Customer Data Infrastructure support capabilities include Email Support, Phone Support, AI Powered, etc. also Segment Customer Data Infrastructure analytics capabilities include Analytics, and Custom Reports.
Reviews
"As our business grows, it has become increasingly important to understand how online spend influences offline behavior, which Facebook and Segment have made possible." - Micky Onvural
Segment Customer Data Infrastructure, Fresh Relevance, TargetBay, Barilliance, Reflektion, etc., all belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Segment Customer Data Infrastructure
Top Industries
- Retail
- Hospitality
- Information Technology and Services
Popular in
- Small Business
- Mid Market
- Enterprise
Segment Customer Data Infrastructure is popular in Retail, Hospitality, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on Segment Customer Data Infrastructure Use Cases
Why is Segment Customer Data Infrastructure the best choice for Engagement Management?
How can Segment Customer Data Infrastructure optimize your Advertisement Workflow?
How efficiently Does Segment Customer Data Infrastructure manage your Loyalty Management?
What benefits does Segment Customer Data Infrastructure offer for Segmentation And Targeting?
48+ more Business Use Cases
9 buyers and buying teams have used Cuspera to assess how well Segment Customer Data Infrastructure solved their E-Commerce Software needs. Cuspera uses 3118 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Software needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
As our business grows, it has become increasingly important to understand how online spend influences offline behavior, which Facebook and Segment have made possible. Testimonial By Micky Onvural |
|
Segment has enabled us to optimize engagement and deliver true customer-first experiences. With an extensible platform and cross-channel journey orchestration, we’ve unified online and offline data, improved our ad performance, and designed omnichannel campaigns through Segment. Testimonial By Maxime Lagresle |
|
Having Segment not only helped us do the personalization work we’ve always wanted to do, but we can now improve on the effectiveness of our ad campaigns and create a better feedback loop. Testimonial By Christian Rocha Castillo |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Micky Onvural Co-President Bonobos |
As our business grows, it has become increasingly important to understand how online spend influences offline behavior, which Facebook and Segment have made possible. Testimonial By Micky Onvural |
|
Maxime Lagresle eCommerce Analytics Manager Veronica Beard |
Segment has enabled us to optimize engagement and deliver true customer-first experiences. With an extensible platform and cross-channel journey orchestration, we’ve unified online and offline data, improved our ad performance, and designed omnichannel campaigns through Segment. Testimonial By Maxime Lagresle |
|
Christian Rocha Castillo Deputy Director Ecommerce/Digital Media Domino’s Pizza |
Having Segment not only helped us do the personalization work we’ve always wanted to do, but we can now improve on the effectiveness of our ad campaigns and create a better feedback loop. Testimonial By Christian Rocha Castillo |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Computer Software
|
Computer Software |
Case Study MYOBRead More |
Retail
|
Retail |
Case Study PomeloRead More |
Retail
|
Retail |
Case Study Vintage BarRead More |
Video
The Leading Customer Data Platform.
Frequently Asked Questions(FAQ)
for Segment Customer Data Infrastructure
What is Segment Customer Data Infrastructure?
Segment is a customer data platform that makes good data accessible for all teams. It helps in improving sales and revenue and enhance customer relationship.
Segment collects user events from web & mobile apps and provides a complete data toolkit to every team in the company to make real-time decisions, accelerate growth, and personalize experiences. Standardized data collection, diagnosing data quality, block bad data at the source ensures that the data is accurate in all the tools used. It builds real-time profiles and audiences by targeting the right customer with the right message at the right time.
What is Segment Customer Data Infrastructure used for?
What are the top features of Segment Customer Data Infrastructure?
Who uses Segment Customer Data Infrastructure?
What are Segment Customer Data Infrastructure alternatives?
Where is Segment Customer Data Infrastructure located?
Peers used Segment Customer Data Infrastructure for engagement management and advertisement
Segment Customer Data Infrastructure Competitors
Segment Customer Data Infrastructure Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (17) |
| Analytics | Read Reviews (451) |
| Custom Reports | Read Reviews (481) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (17) |
| Analytics | Read Reviews (451) |
| Custom Reports | Read Reviews (481) |
Segment Customer Data Infrastructure Integrations
Segment Customer Data Infrastructure integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Segment Customer Data Infrastructure
Software Failure Risk Guidance
?for Segment Customer Data Infrastructure
Overall Risk Meter
Top Failure Risks for Segment Customer Data Infrastructure
Twilio Inc. News
Twilio Inc. (TWLO) Unveils Linked Audiences for Amazon Redshift, Empowering Marketers with No-Code Customer Targeting - Insider Monkey
Twilio Inc. introduces Linked Audiences for Amazon Redshift, allowing marketers to target customers without coding.
Twilio Segment Extends Its Linked Audiences Capability Across Amazon Redshift - CX Today
Twilio Segment has expanded its Linked Audiences feature to work with Amazon Redshift, enhancing data capabilities for users.
Twilio Segment introduces Linked Audiences for Amazon Redshift - Investing.com
Twilio Segment has launched Linked Audiences for Amazon Redshift, enhancing data integration capabilities.
Twilio Inc. Feeds
Twilios CEO is the companys former CFO. Heres what prepared him for the top job - Fortune
Twilio's CEO, previously the CFO, discusses his preparation for leading the company.
5 Interesting Learnings from Twilio at $4.5 Billion in ARR - SaaStr
Twilio has reached $4.5 billion in annual recurring revenue, sharing insights on their growth and business strategies.
Twilio to Announce Third Quarter 2024 Results on October 30, 2024 - Yahoo Finance
Twilio will share its financial results for the third quarter of 2024 on October 30, 2024.
Twilio Inc. Profile
HQ Location
375 Beale Street, Suite 300, San Francisco, CA 94105
Employees
1001-5000
Social
Financials
IPO
Get a personalised risk report for Segment Customer Data Infrastructure
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
Segment Customer Data Infrastructure may get in touch with you regarding your request.
Request Custom Quote
Twilio Inc. will get in touch with you regarding your request.
What Are the key features of Segment Customer Data Infrastructure for Social Media Management?