Sendcloud Overview

Sendcloud simplifies shipping processes by integrating various carriers into one platform. E-commerce businesses benefit from efficient, automated logistics solutions.

Use Cases

Customers recommend Measuring Customer Satisfaction, Contract Management, Engaging And Following Up, as the business use cases that they have been most satisfied with while using Sendcloud.

Other use cases:

  • Cross Selling
  • Collaboration
  • Tracking & Monitoring Communications
  • Upselling
  • Revenue Cycle Management
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Business Priorities

Scale Best Practices and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Sendcloud.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Improve Brand Engagement
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Sendcloud Use-Cases and Business Priorities: Customer Satisfaction Data

Sendcloud works with different mediums / channels such as Social Media.

Sendcloud, belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Sendcloud

Top Industries

  • Transportation/Trucking/Railroad
  • Internet

Popular in

Sendcloud is popular in Transportation/Trucking/Railroad, and Internet, and is widely used by

Comprehensive Insights on Sendcloud Use Cases

What benefits does Sendcloud offer for Measuring Customer Satisfaction?

Case Studies

CASE STUDY Jade Roller

Sendcloud helped Jade Roller automate shipping and speed up order processing. Jade Roller faced rapid growth and could not keep up with manual logistics. With Sendcloud, they automated label creation..., used pre-negotiated shipping rates, and improved customer notifications. Order processing became 7 times faster, with each order now taking just 45 seconds. Jade Roller expanded to over 50 countries and achieved a 98% customer satisfaction rate.

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Consumer Electronics

CASE STUDY Immersive Display

Sendcloud helped Immersive Display improve their e-commerce shipping. The company wanted to offer better delivery options and boost customer satisfaction. With Sendcloud, they added four delivery mod...es, including home delivery and point relais, and made returns easier. The integration with PrestaShop was quick and simple. Immersive Display saw higher conversion rates and strong customer loyalty. The team values Sendcloud's responsive support and regular platform updates.

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Apparel & Fashion

CASE STUDY Pittarosso

Sendcloud helped Pittarosso improve its online shopping logistics. Pittarosso used Sendcloud to manage multiple couriers and centralize order processing. The solution made returns easy with an intera...ctive portal. Branded tracking emails increased customer engagement and conversion. Pittarosso now delivers faster and offers a better shopping experience, building customer loyalty.

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Consumer Goods

CASE STUDY WoodWatch

Sendcloud helped WoodWatch automate shipping and expand globally. WoodWatch used Sendcloud to print shipping labels and fill customs forms automatically. This saved time and cut manual errors. The pl...atform let WoodWatch pick the best couriers for each country. WoodWatch reduced personnel costs by half. Sendcloud supported WoodWatch’s growth and personalized fulfillment services.

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Sports

CASE STUDY XXL Nutrition

Sendcloud helped XXL Nutrition fix shipping problems. Before, 1 in 10 labels had errors, causing lost parcels and customer calls. With Sendcloud, XXL Nutrition connected to over 100 carriers and auto...mated label creation. They cut label errors by 50%. They shipped 28% more parcels. Checkout conversions went up by 3%. Revenue grew 40% in one year. Customers got faster deliveries and fewer problems.

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Food & Beverages

CASE STUDY St Martin’s Coffee

Sendcloud helped St Martin’s Coffee automate their shipping as they shifted from wholesale to e-commerce. Manual order entry and label matching slowed them down and caused errors. Sendcloud integrate...d with Order Space and Shopify, automating label creation and address validation. This cut fulfillment time by 50% and reduced shipping errors by 90%. Now, St Martin’s Coffee manages all B2B and B2C orders from one platform, saving time and improving accuracy.

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Sendcloud Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.66/5 ★

Read Reviews (8)
Analytics

3.56/5 ★

Read Reviews (6)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.66/5 ★

Read Reviews (8)
Analytics

3.56/5 ★

Read Reviews (6)

Software Failure Risk Guidance

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for Sendcloud

Top Failure Risks for Sendcloud

SendCloud B.V. News

Product

Sendcloud releases WhatsApp Tracking - ChannelX World

Sendcloud has introduced a new feature that lets users track their packages via WhatsApp, enhancing customer communication and tracking capabilities.

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Executive

Ana Silvrio Rodrigues: Sendcloud's New Chief Customer Officer - substack.com

Ana Silvrio Rodrigues has been appointed as Sendcloud's new Chief Customer Officer to enhance customer experiences.

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Executive

Sendcloud Promotes Ana Silvrio Rodrigues To Chief Customer Officer Role - FinSMEs

Ana Silvrio Rodrigues is promoted to Chief Customer Officer at Sendcloud.

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SendCloud B.V. Profile

Company Name

SendCloud B.V.

Company Website

https://www.sendcloud.com/

HQ Location

Stadhuisplein 10 5611 EM Eindhoven The Netherlands

Employees

101-250

Social

Facebook Linkedin Twitter

Financials

SERIES C