Twilio SendGrid Overview

Twilio SendGrid allows transactional and marketing emails to be sent quickly. Enterprise-volume is easily scalable with their Email API.

Use Cases

Customers recommend Communication Management, Campaign Management, Engagement Management, as the business use cases that they have been most satisfied with while using Twilio SendGrid.

Other use cases:

  • Contact List Management
  • Advertisement
  • Training & Onboarding
  • Helpdesk Management
  • Products & Pricelist Management
  • Drip Marketing
  • White Labeling
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Twilio SendGrid.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
  • Grow Market Share
  • Improve Internal Communications
  • Improve ROI
  • Establish Thought Leadership
  • Build Brand Awareness
See all business priorities See less business priorities

Twilio SendGrid Use-Cases and Business Priorities: Customer Satisfaction Data

Twilio SendGrid works with different mediums / channels such as E-Mail. Website. and Social Media.

Twilio SendGrid's features include Templates, Personalization, Dashboard, etc. and Twilio SendGrid support capabilities include Email Support, 24/7 Support, AI Powered, etc. also Twilio SendGrid analytics capabilities include Analytics, and Custom Reports.

Reviews

"If you take Twilio and connect it to your legacy-heavy infrastructure, like we did, you can bring up remote deployments at a cheaper cost and with faster delivery." - Steven Platt

Twilio SendGrid, Elastic Email, MoonMail, Email on Acid, lemlist, etc., all belong to a category of solutions that help Email Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Twilio SendGrid

Top Industries

  • Transportation/Trucking/Railroad
  • Information Technology and Services
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Twilio SendGrid is popular in Transportation/Trucking/Railroad, Information Technology And Services, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Twilio SendGrid Use Cases

How efficiently Does Twilio SendGrid manage your Communication Management?

Why is Twilio SendGrid the best choice for Campaign Management?

What makes Twilio SendGrid ideal for Engagement Management?

What solutions does Twilio SendGrid provide for Contact List Management?

34+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Twilio SendGrid solved their Email Marketing needs. Cuspera uses 1945 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Email Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Twilio SendGrid testimonial

Steven Platt

SYSTEMS ENGINEER

Twitter

If you take Twilio and connect it to your legacy-heavy infrastructure, like we did, you can bring up remote deployments at a cheaper cost and with faster delivery. Testimonial By Steven Platt
Twilio SendGrid testimonial

Prakash Janakiraman

Co-Founder & Chief Architect

Nextdoor

We started sending tens of thousands of emails per day with SendGrid. We're now sending more than that per minute. Email plays a critical role on our platform and SendGrid provides a vital partnership in ensuring reliable delivery as we scale. Testimonial By Prakash Janakiraman
Twilio SendGrid testimonial

Fred Frimpong

Deputy General Manager

FIDO Micro Credit

Studio and Functions let us initiate almost all of our communications with customers from a single point. It saved us thousands of hours of development time. Testimonial By Fred Frimpong
CUSTOMERS TESTIMONIALS
Twilio SendGrid testimonial

Steven Platt

SYSTEMS ENGINEER

Twitter

If you take Twilio and connect it to your legacy-heavy infrastructure, like we did, you can bring up remote deployments at a cheaper cost and with faster delivery. Testimonial By Steven Platt
Twilio SendGrid testimonial

Prakash Janakiraman

Co-Founder & Chief Architect

Nextdoor

We started sending tens of thousands of emails per day with SendGrid. We're now sending more than that per minute. Email plays a critical role on our platform and SendGrid provides a vital partnership in ensuring reliable delivery as we scale. Testimonial By Prakash Janakiraman
Twilio SendGrid testimonial

Fred Frimpong

Deputy General Manager

FIDO Micro Credit

Studio and Functions let us initiate almost all of our communications with customers from a single point. It saved us thousands of hours of development time. Testimonial By Fred Frimpong

Case Studies

COMPANY INDUSTRY CASE STUDIES
Twilio SendGrid case study
Transportation/Trucking/Railroad
Transportation/Trucking/Railroad
Case Study TOURRADAR

TOURRADAR serves globetrotters and scales trust internationally with Twilio powered Omnichannel communications

Read More
Twilio SendGrid case study
Transportation/Trucking/Railroad
Transportation/Trucking/Railroad
Case Study TOURRADAR

TOURRADAR serves globetrotters and scales trust internationally with Twilio powered Omnichannel communications

Read More
Twilio SendGrid case study
Transportation/Trucking/Railroad
Transportation/Trucking/Railroad
Case Study TOURRADAR

TOURRADAR serves globetrotters and scales trust internationally with Twilio powered Omnichannel communications

Read More

Frequently Asked Questions(FAQ)

for Twilio SendGrid

What is Twilio SendGrid?

Twilio SendGrid is a cloud-based service for delivering email that matters. Reach customers using the email API leading businesses trust for reliable delivery at scale. It delivers every critical message, every time with Email API.

Twilio SendGrid's Email API gives developers the flexibility to turn their ideas into reality, and the support to scale them into production. It integrates and delivers email in 5 minutes or less, ensuring users can scale to enterprise-volume easily. Manage and edit email templates of the UI and automatically display the latest content in email with a simple API call. Twilio SendGrid helps maximize inbox placement with streamlined tools, insightful recommendations, and expert services.

What is Twilio SendGrid used for?

Twilio SendGrid is a Email Marketing Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Communication Management, Campaign Management and Engagement Management .

What are the top features of Twilio SendGrid?

Templates, Personalization and Dashboard are some of the top features of Twilio SendGrid.

Who uses Twilio SendGrid?

Twilio SendGrid is used by Transportation/Trucking/Railroad, Information Technology And Services and Marketing And Advertising among other industries.

What are Twilio SendGrid alternatives?

Elastic Email, MoonMail, Email On Acid and Lemlist are popular alternatives for Twilio SendGrid.

Where is Twilio SendGrid located?

Twilio SendGrid is headquartered at 375 Beale Street, Suite 300, San Francisco, CA 94105.
lightning

Peers used Twilio SendGrid for communication management and campaign management

Twilio SendGrid Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.56/5 ★

Read Reviews (7)
Analytics

4.78/5 ★

Read Reviews (66)
Custom Reports

4.01/5 ★

Read Reviews (270)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.56/5 ★

Read Reviews (7)
Analytics

4.78/5 ★

Read Reviews (66)
Custom Reports

4.01/5 ★

Read Reviews (270)

Twilio SendGrid Integrations

Twilio SendGrid integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

3.80/5 ★

Read Reviews (163)
Data Export

3.33/5 ★

Read Reviews (77)

Few API Integrations for Twilio SendGrid

Software Failure Risk Guidance

?

for Twilio SendGrid

Overall Risk Meter

Low Medium High

Top Failure Risks for Twilio SendGrid

Twilio Inc. News

Twilio Advances Its Voice AI with Conversation Relay, Releases Studio 2.0 In Beta - CX Today

Twilio introduces Conversation Relay to enhance its Voice AI and launches Studio 2.0 in beta.

18/12/2024 - source

Twilio (TWLO) and OpenAI Partnership: Revolutionizing Customer Engagement with AI

Twilio and OpenAI have partnered to enhance customer engagement using AI technology, as reported by Insider Monkey.

14/12/2024 - source

Twilio Named a Leader in 2024-2025 IDC MarketScape for Worldwide Customer Data Platforms Focused on B2C Users - Business Wire

Twilio is recognized as a leader in the IDC MarketScape report for customer data platforms focused on B2C users for 2024-2025.

09/12/2024 - source

Twilio Inc. Feeds

Twilio (TWLO): Buy, Sell, or Hold Post Q3 Earnings? - Yahoo Finance

Twilio's Q3 earnings report prompts analysis on whether to buy, sell, or hold its stock, considering financial performance and market conditions.

08/01/2025 - source

CLO Twilio Courted With Millions Exiting After 3 Years - Law.com

Twilio's Chief Legal Officer is leaving after three years, with a significant financial exit package.

16/12/2024 - source

Twilios CEO is the companys former CFO. Heres what prepared him for the top job - Fortune

Twilio's CEO, previously the CFO, discusses his preparation for leading the company.

05/12/2024 - source

Twilio Inc. Profile

Company Name

Twilio Inc.

Year Founded

2008

HQ Location

375 Beale Street, Suite 300, San Francisco, CA 94105

Employees

1001-5000

Social

Financials

IPO