Sendoso Overview

Sendoso leverages AI to automate personalized gifting campaigns, enhancing customer engagement and driving revenue. With a user base exceeding 100,000 and tens of millions of gifts sent, Sendoso stands out in the marketing automation space. The platform's data-backed approach ensures targeted and effective direct mail strategies, making it a preferred choice for businesses aiming to create meaningful connections with clients. A notable case involves Gong, which generated over 400 new opportunities using Sendoso's capabilities. This illustrates the platform's potential to significantly impact lead generation and customer relationship management.

Use Cases

Customers recommend Engagement Management, Customer & Prospect Gifting, Account Based Marketing, as the business use cases that they have been most satisfied with while using Sendoso.

Other use cases:

  • Direct Mail Marketing
  • Lead Engagement
  • Campaign Management
  • Generation Of New Leads
  • Communication Management
  • Advertisement
  • Conversion Management
See all use cases See less use cases

Business Priorities

Increase Response Rates and Accelerate Deal Cycles are the most popular business priorities that customers and associates have achieved using Sendoso.

Other priorities:

  • Improve Renewal Rates
See all business priorities See less business priorities

Sendoso Use-Cases and Business Priorities: Customer Satisfaction Data

Sendoso's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and Sendoso support capabilities include Email Support, Phone Support, Chat Support, etc. also Sendoso analytics capabilities include Analytics, and Custom Reports.

Reviews

"Sendoso has been a great addition to our sales stack. When we rolled out the first test user group for the Sendoso platform, in about a week, I had all the other reps asking when they would get access to the tool." - Trish LaPaglia

Peer review evidence (same sources as the product rating summary)

"...Our team would use Sendoso to send personalized handwritten notes celebrating achievements and as a creative way to engage with otherwise disengaged clients/prospects...." Peer review by Employee in Customer Service
"...Larisa also uses Sendoso to send eGifts to customers who attend Customer Advisory Board meetings as a token of appreciation, which drives engagement and cultivates a sense of community among OneLogin customers...." Case Study OneLogin
"...Marketing (Events, ABM, Integrated Campaigns, Customer Marketing) Sales Customer Success. ..." Case Study OneLogin

Sendoso, AgencyAnalytics, PushEngage, ExpertSender, Experiture Marketing Platform, etc., all belong to a category of solutions that help Account Based Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Sendoso's AI-Enhanced Gifting Automation Platform automates personalized gifting campaigns to drive revenue. It is data-backed by over 100,000 users and tens of millions of gifts sent.

Popular Business Setting

for Sendoso

Top Industries

  • Computer Software
  • Marketing and Advertising
  • Information Technology and Services

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Sendoso is popular in Computer Software, Marketing And Advertising, and Information Technology And Services and is widely used by Mid Market, Enterprise, and Small Business.

Sendoso Customer wins, Customer success stories, Case studies

How does Sendoso address your Engagement Management Challenges?

What solutions does Sendoso provide for Customer & Prospect Gifting?

What solutions does Sendoso provide for Account Based Marketing?

What makes Sendoso ideal for Direct Mail Marketing?

How can Sendoso enhance your Lead Engagement process?

34 buyers and buying teams have used Cuspera to assess how well Sendoso solved their Account Based Marketing needs. Cuspera uses 6973 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Account Based Marketing needs.

CUSTOMERS TESTIMONIALS
Sendoso testimonial

Trish LaPaglia

Director of Field Marketing

Pendo

Sendoso has been a great addition to our sales stack. When we rolled out the first test user group for the Sendoso platform, in about a week, I had all the other reps asking when they would get access to the tool. Testimonial By Trish LaPaglia
Sendoso testimonial

Alana Merdzan

Customer Marketing Manager

Uberflip

Our customers complete 80% of their onboarding activities now that we use Sendoso as part of our onboarding program. Testimonial By Alana Merdzan
Sendoso testimonial

Rebecca Orellana

Marketing Director

League

In the current climate, I think a lot of people are experiencing webinar fatigue. But because our prospect and customer education is mission-critical, our goal wasn't just to get people registered for the event we wanted them to attend. Once we implemented Sendoso, we saw Rebecca Orellana 42% incre...ase in attendance rates.

Testimonial By Rebecca Orellana
CUSTOMERS TESTIMONIALS
Sendoso testimonial

Trish LaPaglia

Director of Field Marketing

Pendo

Sendoso has been a great addition to our sales stack. When we rolled out the first test user group for the Sendoso platform, in about a week, I had all the other reps asking when they would get access to the tool. Testimonial By Trish LaPaglia
Sendoso testimonial

Alana Merdzan

Customer Marketing Manager

Uberflip

Our customers complete 80% of their onboarding activities now that we use Sendoso as part of our onboarding program. Testimonial By Alana Merdzan
Sendoso testimonial

Rebecca Orellana

Marketing Director

League

In the current climate, I think a lot of people are experiencing webinar fatigue. But because our prospect and customer education is mission-critical, our goal wasn't just to get people registered for the event we wanted them to attend. Once we implemented Sendoso, we saw Rebecca Orellana 42% incre...ase in attendance rates.

Testimonial By Rebecca Orellana
 

EvenUp - Legal Services - Medium

San Francisco, USA

Sendoso helped EvenUp break through digital noise by using strategic gifting for account-based marketing and sales. EvenUp saw a 3X growth in pipeline from direct mail campaigns in the first year. Th...e team used Sendoso to send personalized gifts at key sales touchpoints, making outreach more memorable. Gifting became a measurable channel, tracked through Sendoso’s integrations. This approach opened doors for real conversations and stronger relationships with law firms.

 

Guru - Information Technology And Services - Medium

Philadelphia, USA

Guru used Sendoso to send personalized gifts like cupcakes and digital gift cards to prospects. This approach led to a 5X increase in response rates compared to outreach without gifting. The gifting ...campaigns drove 40% of Guru’s cold outbound meetings and achieved a 3X ROI in pipeline generated. Guru’s team also used Sendoso to reward customers for surveys and reviews, strengthening relationships. The Sendoso platform helped Guru scale personalized gifting while keeping each interaction unique.

 

Blend - Computer Software - Medium

San Francisco, USA

Blend used Sendoso to run a win-back campaign targeting closed or lost accounts. The team sent Blend-branded Oreo cookies to re-engage high-value prospects. By integrating Sendoso with Marketo, they ...automated personalized direct mail at key touchpoints. The campaign converted 62% of cold leads into opportunities. Blend achieved a 40x ROI on pipeline value from this effort.

 

MachiningCloud - Manufacturing - Small

Camarillo, USA

Sendoso helped MachiningCloud nearly double its partners for a major e-commerce launch. The company used Sendoso’s direct mail and eGift platform to reach prospects working from home during the pande...mic. Personalized gifts and address confirmation features led to a 345% increase in response rates and a 37% improvement in response times. One campaign closed a $6 million deal, and 71% of all closed sales now include a Sendoso engagement. MachiningCloud’s monthly revenue grew from $1 million per year to $3 million per month.

 

Venafi - Information Technology And Services - Medium

Salt Lake City, USA

Sendoso helped Venafi's SDR team revive cold leads with personalized gifting campaigns. Venafi switched from a competitor due to better customization, transparency, and support. In just four months, ...Venafi generated $2 million in influenced pipeline, surpassing the previous platform's 12-month result of $1.5 million. The team used Sendoso to send gifts tailored to each lead's interests, booking more meetings and re-engaging target accounts. Sendoso's integrations and fast delivery made the process easy and effective.

 

Chili Piper - Computer Software - Medium

New York, USA

Sendoso helped Chili Piper scale their direct mail campaigns. The sales team reached 4X more prospects using Sendoso. This led to a 23X increase in influenced pipeline. Meeting show rates rose by 33%... with strategic eGift reminders. Sendoso’s integration with SalesLoft and Chili Piper made sending branded gifts fast and easy. The team saved time and built stronger relationships with prospects.

The Power of Leveraging Automation with Sendoso

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Frequently Asked Questions(FAQ)

for Sendoso

What is Sendoso?

Sendoso is a Marketing Automation Software. Sendoso helps companies to engage with customers throughout the buyer’s journey. By integrating digital and physical sending strategies, companies can increase the effectiveness of their existing go-to-market programs and improve their relationships with customers.

Users can centrally manage a team of users, assign budgets, create templates, and view activity metrics. Direct mail and gifting experts guide users through the process of building successful campaigns. It enhances the unboxing experience for users recipients with custom boxes, filling, and finishing. It supports to view users inventory in real-time and send with just a click of a button. User can set alerts for low inventory. Actual human beings to handwrite every note and package every box in the warehouse for that extra special touch.

Sendoso will post events directly into users Outreach activity feed to track the status of users' gifts without ever leaving Outreach. It optimizes buyer’s journey, accelerates sales funnel with customers getting more options than ever. It helps to build real relationships with employees, recruits, beta testers, partners, investors, donors, and more by sending anything at scale with Sending Platform.

What is Sendoso used for?

Sendoso is a Account Based Marketing Software mainly used by its customers to Increase Response Rates and Accelerate Deal Cycles by Engagement Management, Customer & Prospect Gifting and Account Based Marketing .

What are the top features of Sendoso?

Personalization, Alerts: popups & Notifications and Dashboard are some of the top features of Sendoso.

Who uses Sendoso?

Sendoso is used by Computer Software, Marketing And Advertising and Information Technology And Services among other industries.

What are Sendoso alternatives?

AgencyAnalytics, PushEngage, ExpertSender and Experiture Marketing Platform are popular alternatives for Sendoso.

Where is Sendoso located?

Sendoso is headquartered at San Francisco, California.
lightning

Peers used Sendoso for engagement management and customer & prospect gifting

Sendoso Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.29/5

Read Reviews (13)
Analytics

3.46/5

Read Reviews (123)
Custom Reports

2.94/5

Read Reviews (233)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.29/5

Read Reviews (13)
Analytics

3.46/5

Read Reviews (123)
Custom Reports

2.94/5

Read Reviews (233)

Software Failure Risk Guidance

?

for Sendoso

Overall Risk Meter

Low Medium High

Top Failure Risks for Sendoso

Sendoso News

M&A

Tech M&A Deals: Sendoso, Expedia Group, Oxyzo Financial Services

Sendoso has acquired Merch, a merchandising and supply chain management software company. This acquisition enhances Sendoso's customer engagement and gifting technology portfolio by integrating Merch's capabilities in inventory management, fulfillment workflows, and logistics automation. The move supports Sendoso's growth in branded commerce infrastructure and customer engagement operations.

M&A

Business Services Provider Sendoso Acquires Merch.co

Sendoso has acquired Merch.co, a Florida-based distributor, to enhance its capabilities in personalized gifting. This acquisition allows Sendoso to integrate production with its existing distribution services, creating a comprehensive platform for gifting and direct mail. The move aims to manage the entire gifting process from concept to delivery, enhancing customer experience with speed and quality.

M&A

Sendoso Acquires Merch To Complete The End-To-End Gifting Supply Chain

Sendoso has acquired Merch, a leading swag production and supply chain platform, to enhance its gifting and direct mail platform. This acquisition allows Sendoso to manage the entire supply chain, offering customers faster fulfillment, improved quality, and reduced costs on branded merchandise. The integration of Merch's on-demand production capabilities and global supplier relationships strengthens Sendoso's position in the market by providing a comprehensive end-to-end gifting infrastructure.

Partnership

HireQuotient Partners With Sendoso to Empower HR Teams to Drive Exceptional Recruitment Outcomes - AccessWire

HireQuotient partners with Sendoso to enhance HR teams' recruitment processes, aiming for better hiring outcomes.

Sendoso Profile

Company Name

Sendoso

Company Website

https://sendoso.com/

HQ Location

San Francisco, California

Employees

251-500

Social

Financials

SERIES C