ServiceGuru Kiosk Overview

ServiceGuru Platform's Customer Service Kiosk provides a smart and seamless solution for gathering customer feedback. Valuable insights about customer experiences are efficiently obtained.

Use Cases

Customers recommend Rating And Review Management, Collecting Feedback, Review Customer Feedback, as the business use cases that they have been most satisfied with while using ServiceGuru Kiosk.

Other use cases:

  • Helpdesk Management
  • Campaign Management
  • Competitive Intelligence
  • Contact List Management
  • Customise Loyalty Program
  • Market Research
  • Motivation Management
See all use cases See less use cases

Business Priorities

Improve Digital And Social Presence and Improve Customer Satisfaction are the most popular business priorities that customers and associates have achieved using ServiceGuru Kiosk.

Other priorities:

  • Grow Market Share
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ServiceGuru Kiosk Use-Cases and Business Priorities: Customer Satisfaction Data

ServiceGuru Kiosk works with different mediums / channels such as Review Sites, Offline, On Premises, etc.

ServiceGuru Kiosk's features include Embedded Survey Forms.

Reviews

"The statistics and data gathered from the kiosk speaks for itself in comparison to other avenues customers have online. In 8 weeks, we received over 700 reviews vs. less than 20 from ALL other review outlets combined! Easy to use, takes up minimal s...pace, and is highly effective in my field of work!!" - Joe T.

ServiceGuru Kiosk, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for ServiceGuru Kiosk

Top Industries

  • Restaurants
  • Sports
  • Hospitality

Popular in

  • Mid Market
  • Enterprise
  • Small Business

ServiceGuru Kiosk is popular in Restaurants, Sports, and Hospitality and is widely used by Mid Market, Enterprise, and Small Business.

Comprehensive Insights on ServiceGuru Kiosk Use Cases

How does ServiceGuru Kiosk facilitate Rating And Review Management?

How can ServiceGuru Kiosk optimize your Collecting Feedback Workflow?

How can ServiceGuru Kiosk optimize your Review Customer Feedback Workflow?

7+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well ServiceGuru Kiosk solved their Customer Feedback Management needs. Cuspera uses 142 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
ServiceGuru Kiosk testimonial

Joe T.

General Manager

Pita Jungle

The statistics and data gathered from the kiosk speaks for itself in comparison to other avenues customers have online. In 8 weeks, we received over 700 reviews vs. less than 20 from ALL other review outlets combined! Easy to use, takes up minimal space, and is highly effective in my field of work!! Testimonial By Joe T.
ServiceGuru Kiosk testimonial

Johnny Beerling

Operations

Someburros

We immediately recognized how ServiceGuru could help us to maintain our commitment to providing a great customer experience within our restaurants. Testimonial By Johnny Beerling
ServiceGuru Kiosk testimonial

Karen C.

Clinical Operations Administrator

Bayless Healthcare

Since we have implemented ServiceGuru it has helped drive the support staff (MA's and PSR's) to go above and beyond which has been great! Patients have liked giving their feedback and knowing their opinion matters to us. Testimonial By Karen C.
CUSTOMERS TESTIMONIALS
ServiceGuru Kiosk testimonial

Joe T.

General Manager

Pita Jungle

The statistics and data gathered from the kiosk speaks for itself in comparison to other avenues customers have online. In 8 weeks, we received over 700 reviews vs. less than 20 from ALL other review outlets combined! Easy to use, takes up minimal space, and is highly effective in my field of work!! Testimonial By Joe T.
ServiceGuru Kiosk testimonial

Johnny Beerling

Operations

Someburros

We immediately recognized how ServiceGuru could help us to maintain our commitment to providing a great customer experience within our restaurants. Testimonial By Johnny Beerling
ServiceGuru Kiosk testimonial

Karen C.

Clinical Operations Administrator

Bayless Healthcare

Since we have implemented ServiceGuru it has helped drive the support staff (MA's and PSR's) to go above and beyond which has been great! Patients have liked giving their feedback and knowing their opinion matters to us. Testimonial By Karen C.

Case Studies

COMPANY INDUSTRY CASE STUDIES
ServiceGuru Kiosk case study
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Case Study Pita Jungle

Pita Jungle improves already great service and online reviews with ServiceGuru

Read More
ServiceGuru Kiosk case study
NA
Case Study Someburros

Learn how Someburros used ServiceGuru Kiosk

Read More
ServiceGuru Kiosk case study
NA
Case Study Someburros

Learn how Someburros used ServiceGuru Kiosk

Read More
lightning

Peers used ServiceGuru Kiosk for rating and review management and Collecting feedback

ServiceGuru Kiosk Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.71/5 ★

Read Reviews (16)
Analytics

3.23/5 ★

Read Reviews (4)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.71/5 ★

Read Reviews (16)
Analytics

3.23/5 ★

Read Reviews (4)

Software Failure Risk Guidance

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for ServiceGuru Kiosk

Top Failure Risks for ServiceGuru Kiosk

ServiceGuru Feeds

DTC Marketing: Engage Your Ideal Customer Demographic

Exploring how to engage your ideal customer by leveraging target demographics.

The post DTC Marketing: Engage Your Ideal Customer Demographic appeared first on ServiceGuru Platform.

30/03/2024 - source

Discussing the Significance of the Likert Scale for Retail & Hospitality Business

The Importance of Likert Scale in Retail & Hospitality In the ever-competitive landscape of retail and hospitality, understanding customer opinions and preferences is paramount. The Likert Scale, a commonly used survey method, plays a pivotal role in gathering valuable insights. Let’s delve into why the Likert Scale is so crucial for businesses in these industries. […]

The post Discussing the Significance of the Likert Scale for Retail & Hospitality Business appeared first on ServiceGuru Platform.

27/10/2023 - source

The Power of Employee Engagement for Improved Company Performance

Employee Engagement and Company Performance in Retail & Hospitality In today’s dynamic business landscape, where competition is fierce and customer expectations are ever-evolving, employee engagement has emerged as a pivotal factor that can significantly influence the performance and success of companies, particularly in the retail, restaurant, and hospitality sectors. Understanding the unique dynamics of these […]

The post The Power of Employee Engagement for Improved Company Performance appeared first on ServiceGuru Platform.

26/10/2023 - source

ServiceGuru Profile

Company Name

ServiceGuru

HQ Location

14220 N Northsight Blvd, Scottsdale, Arizona 85260, US

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