ServiceGuru Kiosk Overview

ServiceGuru Platform's Customer Service Kiosk provides a smart and seamless solution for gathering customer feedback. Valuable insights about customer experiences are efficiently obtained.

Use Cases

Customers recommend Rating And Review Management, Collecting Feedback, Review Customer Feedback, as the business use cases that they have been most satisfied with while using ServiceGuru Kiosk.

Other use cases:

  • Helpdesk Management
  • Campaign Management
  • Competitive Intelligence
  • Contact List Management
  • Customise Loyalty Program
  • Market Research
  • Motivation Management
See all use cases See less use cases

Business Priorities

Improve Digital And Social Presence and Improve Customer Satisfaction are the most popular business priorities that customers and associates have achieved using ServiceGuru Kiosk.

Other priorities:

  • Grow Market Share
See all business priorities See less business priorities

ServiceGuru Kiosk Use-Cases and Business Priorities: Customer Satisfaction Data

ServiceGuru Kiosk works with different mediums / channels such as Review Sites. Offline. On Premises etc.

ServiceGuru Kiosk's features include Embedded Survey Forms. and ServiceGuru Kiosk support capabilities include 24/7 Support, Chat Support, Email Support, etc. also ServiceGuru Kiosk analytics capabilities include Custom Reports, and Analytics.

Reviews

"We immediately recognized how ServiceGuru could help us to maintain our commitment to providing a great customer experience within our restaurants." - Johnny Beerling

ServiceGuru Kiosk, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for ServiceGuru Kiosk

Top Industries

71%29%
  • Food, Entertainment and Hospitality
  • Healthcare & Pharma
  • others

Popular in

  • Mid Market
  • Enterprise
  • Small Business

ServiceGuru Kiosk is popular in Restaurants, Sports, and Hospitality and is widely used by Mid Market, Enterprise, and Small Business.

Comprehensive Insights on ServiceGuru Kiosk Use Cases

How does ServiceGuru Kiosk facilitate Rating And Review Management?

How does ServiceGuru Kiosk facilitate Collecting Feedback?

What benefits does ServiceGuru Kiosk offer for Review Customer Feedback?

7+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well ServiceGuru Kiosk solved their Customer Feedback Management needs. Cuspera uses 142 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
ServiceGuru Kiosk testimonial

Johnny Beerling

Operations

Someburros

We immediately recognized how ServiceGuru could help us to maintain our commitment to providing a great customer experience within our restaurants. Testimonial By Johnny Beerling
ServiceGuru Kiosk testimonial

Karen C.

Clinical Operations Administrator

Bayless Healthcare

Since we have implemented ServiceGuru it has helped drive the support staff (MA's and PSR's) to go above and beyond which has been great! Patients have liked giving their feedback and knowing their opinion matters to us. Testimonial By Karen C.
ServiceGuru Kiosk testimonial

Bassel Osmani

Owner

Co-Founder Pita Jungle

We thought we were getting a lot of feedback and reviews. Holy cow were we wrong. It's much easier to run each location on 500 ratings/reviews per month from our guests vs. 10. We had no idea what we didn't know. Testimonial By Bassel Osmani
CUSTOMERS TESTIMONIALS
ServiceGuru Kiosk testimonial

Johnny Beerling

Operations

Someburros

We immediately recognized how ServiceGuru could help us to maintain our commitment to providing a great customer experience within our restaurants. Testimonial By Johnny Beerling
ServiceGuru Kiosk testimonial

Karen C.

Clinical Operations Administrator

Bayless Healthcare

Since we have implemented ServiceGuru it has helped drive the support staff (MA's and PSR's) to go above and beyond which has been great! Patients have liked giving their feedback and knowing their opinion matters to us. Testimonial By Karen C.
ServiceGuru Kiosk testimonial

Bassel Osmani

Owner

Co-Founder Pita Jungle

We thought we were getting a lot of feedback and reviews. Holy cow were we wrong. It's much easier to run each location on 500 ratings/reviews per month from our guests vs. 10. We had no idea what we didn't know. Testimonial By Bassel Osmani

Case Studies

COMPANY INDUSTRY CASE STUDIES
ServiceGuru Kiosk case study
NA
Case Study Someburros

Learn how Someburros used ServiceGuru Kiosk

Read More
ServiceGuru Kiosk case study
NA
Case Study Pita Jungle

Pita Jungle improves already great service and online reviews with ServiceGuru

Read More
ServiceGuru Kiosk case study
NA
Case Study Someburros

Learn how Someburros used ServiceGuru Kiosk

Read More
lightning

Peers used ServiceGuru Kiosk for rating and review management and Collecting feedback

ServiceGuru Kiosk Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.71/5 ★

Read Reviews (16)
Analytics

3.23/5 ★

Read Reviews (4)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.71/5 ★

Read Reviews (16)
Analytics

3.23/5 ★

Read Reviews (4)

Software Failure Risk Guidance

?

for ServiceGuru Kiosk

Top Failure Risks for ServiceGuru Kiosk

Security & Privacy Risk

No Data

Compliance Risk

No Data

Integration Risk

No Data

Migration Risk

Read warnings
medium

ServiceGuru Feeds

DTC Marketing: Engage Your Ideal Customer Demographic

Exploring how to engage your ideal customer by leveraging target demographics.

The post DTC Marketing: Engage Your Ideal Customer Demographic appeared first on ServiceGuru Platform.

30/03/2024 - source

Discussing the Significance of the Likert Scale for Retail & Hospitality Business

The Importance of Likert Scale in Retail & Hospitality In the ever-competitive landscape of retail and hospitality, understanding customer opinions and preferences is paramount. The Likert Scale, a commonly used survey method, plays a pivotal role in gathering valuable insights. Let’s delve into why the Likert Scale is so crucial for businesses in these industries. […]

The post Discussing the Significance of the Likert Scale for Retail & Hospitality Business appeared first on ServiceGuru Platform.

27/10/2023 - source

The Power of Employee Engagement for Improved Company Performance

Employee Engagement and Company Performance in Retail & Hospitality In today’s dynamic business landscape, where competition is fierce and customer expectations are ever-evolving, employee engagement has emerged as a pivotal factor that can significantly influence the performance and success of companies, particularly in the retail, restaurant, and hospitality sectors. Understanding the unique dynamics of these […]

The post The Power of Employee Engagement for Improved Company Performance appeared first on ServiceGuru Platform.

26/10/2023 - source

ServiceGuru Profile

Company Name

ServiceGuru

HQ Location

14220 N Northsight Blvd, Scottsdale, Arizona 85260, US

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