ServiceMax Overview
ServiceMax offers asset-centric field service software to boost technician efficiency and customer satisfaction. Discover increased productivity and satisfaction with ServiceMax!
Use Cases
Customers recommend Collaboration, Onboarding, Contract Management, as the business use cases that they have been most satisfied with while using ServiceMax.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using ServiceMax.
ServiceMax Use-Cases and Business Priorities: Customer Satisfaction Data
ServiceMax works with different mediums / channels such as Social Media. Offline. On Premises etc.
ServiceMax's features include Personalization, Recording, Ticketing, etc. and ServiceMax support capabilities include Phone Support, Chat Support, Email Support, etc. also ServiceMax analytics capabilities include Analytics, and Custom Reports.
Reviews
"...ServiceMax addresses some key functionalities including, contract management, task scheduling, social collaboration and customer service...." Peer review
ServiceMax, GorillaDesk, MobiWork Field Service Software, eLogger, TaxDome, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for ServiceMax
Top Industries
- Medical Devices
- Information Technology and Services
- Consumer Services
Popular in
- Mid Market
- Enterprise
- Small Business
ServiceMax is popular in Medical Devices, Information Technology And Services, and Consumer Services and is widely used by Mid Market, Enterprise, and Small Business.
Comprehensive Insights on ServiceMax Use Cases
How can ServiceMax enhance your Collaboration process?
Why is ServiceMax the best choice for Contract Management?
How can ServiceMax enhance your Workflow Management process?
How does ServiceMax address your Customer Feedback Management Challenges?
34+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well ServiceMax solved their Field Service Management needs. Cuspera uses 862 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.
Case Studies
CASE STUDY Tecpetrol
CASE STUDY Thermo Fisher Scientific
CASE STUDY SPP Pumps
CASE STUDY Lowry Solutions
CASE STUDY Medical Microinstruments (MMI)
CASE STUDY Solta Medical
Video
Optimize Your Service with ServiceMax: Engage: Service Board: Go: and Zinc
Frequently Asked Questions(FAQ)
for ServiceMax
What is ServiceMax used for?
What are the top features of ServiceMax?
Who uses ServiceMax?
What are ServiceMax alternatives?
Where is ServiceMax located?
Peers used ServiceMax for collaboration and onboarding
ServiceMax Competitors
ServiceMax Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (20) |
| Analytics | Read Reviews (36) |
| Custom Reports | Read Reviews (94) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (20) |
| Analytics | Read Reviews (36) |
| Custom Reports | Read Reviews (94) |
ServiceMax Integrations
ServiceMax integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for ServiceMax
Software Failure Risk Guidance
?for ServiceMax
Overall Risk Meter
Top Failure Risks for ServiceMax
PTC Inc. News
PTC Announces Q3 2025 Earnings Call: Key Financial Results Coming July 30 - Stock Titan
PTC will release its fiscal Q3 2025 earnings on July 30, 2025, after market close. A conference call and webcast will follow at 5:00 PM ET to discuss the results. Earnings materials will be available on PTC's Investor Relations website prior to the call.
PTC Launches Arena Supply Chain Intelligence to Help Manufacturers and Product Companies Mitigate Supply Chain Risks - WV News
PTC has launched Arena Supply Chain Intelligence, a new SaaS solution designed to help manufacturers and product companies identify and mitigate supply chain risks. Built on the Arena PLM platform, the product leverages AI-driven analytics to provide real-time insights into supplier health, part shortages, and geopolitical disruptions. This release aims to enhance supply chain resilience and agility for discrete manufacturers and high-tech firms.
PTC Launches Arena Supply Chain Intelligence to Help Manufacturers and Product Companies Mitigate Supply Chain Risks - PR Newswire
PTC has launched Arena Supply Chain Intelligence (SCI), a cloud-native solution integrated into its product lifecycle management (PLM) and quality management system (QMS). Arena SCI uses AI to monitor supply chain risks and suggest alternative components, enhancing proactive sourcing decisions and reducing disruptions. This new offering builds on Arena's existing supplier collaboration capabilities and aims to improve product development efficiency for manufacturers.
PTC and Schaeffler Expand Strategic Relationship with Adoption of Windchill+ PLM
PTC has expanded its strategic relationship with Schaeffler through the adoption of PTC's Windchill+ PLM solution. This collaboration strengthens Schaeffler's digital transformation by leveraging advanced product lifecycle management capabilities for improved engineering and manufacturing processes.
PTC Inc. Profile
Company Name
PTC Inc.
Company Website
https://www.ptc.com/enHQ Location
PTC World Headquarters, 121 Seaport Boulevard, Boston, MA 02210
Employees
5001-10000
Social
Financials
IPO
