ServiceRocket Overview

ServiceRocket accelerates growth reliably. As a partner, they ensure consistent success.

Use Cases

Customers recommend License Management, Engaging And Following Up, Knowledge Management, as the business use cases that they have been most satisfied with while using ServiceRocket.

Other use cases:

  • Onboarding
  • Collaboration
  • Coaching
  • White Labeling
  • Helpdesk Management
  • Content Management
  • Generation Of New Leads
See all use cases See less use cases

Business Priorities

Scale Best Practices and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using ServiceRocket.

Other priorities:

  • Improve Internal Communications
  • Improve Efficiency
  • Enhance Customer Relationships
  • Acquire Customers
  • Improve Visibility
  • Improve Digital And Social Presence
See all business priorities See less business priorities

ServiceRocket Use-Cases and Business Priorities: Customer Satisfaction Data

Reviews

"...Trainers in both courses were excellent - pacing was very good and they were helpful and responsive, including follow-up with questions...." Peer review by Research in Motion, Research In Motion

ServiceRocket, belong to a category of solutions that help Customer Journey and Experience. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on ServiceRocket Use Cases

What solutions does ServiceRocket provide for Knowledge Management?

What solutions does ServiceRocket provide for Collaboration?

17+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well ServiceRocket solved their Customer Journey and Experience needs. Cuspera uses 214 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Journey and Experience needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
ServiceRocket case study
Retail
Retail
CASE STUDY QuinStreet

Reduced Jira Onboarding And Training Time By 50%

Read More
ServiceRocket case study
NA
Case Study QuinStreet

Reduced Jira Onboarding And Training Time By 50%

Read More
ServiceRocket case study
Retail
Retail
CASE STUDY QuinStreet

Reduced Jira Onboarding And Training Time By 50%

Read More
lightning

Peers used ServiceRocket for license management and engaging and following up

ServiceRocket Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.59/5 ★

Read Reviews (13)
Analytics

3.05/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.59/5 ★

Read Reviews (13)
Analytics

3.05/5 ★

Read Reviews (1)

Software Failure Risk Guidance

?

for ServiceRocket

Overall Risk Meter

Low Medium High

Top Failure Risks for ServiceRocket

ServiceRocket Profile

Company Name

ServiceRocket

HQ Location

2741 Middlefield Rd, Suite 200, Palo Alto, CA 94306, US

Employees

101-250

Social

Financials

PRIVATE