ServiceTrade Overview
ServiceTrade enhances the workflow for commercial service contractors, particularly in HVAC and fire protection. It transforms field service management by organizing projects, services, and customer interactions. Users report smoother operations and increased profitability. One standout feature is its ability to boost revenue growth by 44% annually for commercial service contractors. The platform is designed for those managing complex service projects, ensuring technicians have the right tools and information. With over 1,300 contractors relying on ServiceTrade, it's a proven choice for businesses aiming to streamline operations and improve customer satisfaction.
Use Cases
Customers recommend Sales Document Management, Engagement Management, Rating And Review Management, as the business use cases that they have been most satisfied with while using ServiceTrade.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using ServiceTrade.
ServiceTrade Use-Cases and Business Priorities: Customer Satisfaction Data
ServiceTrade's features include Recording, Dashboard, Alerts: Popups & Notifications, etc. and ServiceTrade support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also ServiceTrade analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Beneficial because it speeds up quotation and approval time...." Peer review by User
ServiceTrade, GorillaDesk, MobiWork Field Service Software, GoSpotCheck, FieldEZ, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
ServiceTrade streamlines scheduling and dispatching for commercial services. Customer satisfaction is improved, helping to win and retain clients.
Popular Business Setting
for ServiceTrade
Top Industries
- Construction
- Consumer Services
- Mechanical or Industrial Engineering
Popular in
- Small Business
- Mid Market
- Enterprise
ServiceTrade is popular in Construction, Consumer Services, and Mechanical Or Industrial Engineering and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on ServiceTrade Use Cases
What Are the key features of ServiceTrade for Sales Document Management?
How efficiently Does ServiceTrade manage your Engagement Management?
How efficiently Does ServiceTrade manage your Rating And Review Management?
Why is ServiceTrade the best choice for Workflow Management?
25+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well ServiceTrade solved their Field Service Management needs. Cuspera uses 1329 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.
Case Studies
CASE STUDY Preferred Mechanical Group
CASE STUDY Guardian Fire Protection
CASE STUDY Comfort Systems USA
CASE STUDY K&R Mechanical
CASE STUDY Western Allied Mechanical
CASE STUDY ASSC (Air Systems Service & Construction)
Video
Announcing ServiceTrade Smart AI - Artificial Intelligence for Commercial Contractors

Frequently Asked Questions(FAQ)
for ServiceTrade
What is ServiceTrade?
ServiceTrade is a SaaS application for commercial service contractors. Where the mobile and web applications are used by the contractors to streamline service operations, sell more services, and engage customers online to maximize revenue growth and satisfy customers.
It helps to remove the complexity of scheduling to make the techs more productive. Reacts to inbound service calls and provides techs a paperless view of each appointment. Customers approve online quotes and also monitor the performance of the business and find new opportunities to earn more and operate efficiently.
Some of its features include scheduling technicians’ appointments, Dispatching techs for emergency calls, Empowering techs with Mobile App, Built-in quoting, Online Customer Portal, Business analytics reporting and more.
What is ServiceTrade used for?
What are the top features of ServiceTrade?
Who uses ServiceTrade?
What are ServiceTrade alternatives?
Where is ServiceTrade located?
ServiceTrade Competitors
ServiceTrade Features
- Low
- Medium
- High
FEATURE | RATINGS AND REVIEWS |
---|---|
Analytics | Read Reviews (22) |
Custom Reports | Read Reviews (114) |
CAPABILITIES | RATINGS AND REVIEWS |
---|---|
Analytics | Read Reviews (22) |
Custom Reports | Read Reviews (114) |
ServiceTrade Integrations
ServiceTrade integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for ServiceTrade
Software Failure Risk Guidance
?for ServiceTrade
Overall Risk Meter
Top Failure Risks for ServiceTrade
ServiceTrade, Inc. News
ServiceTrade Unifies Sales and Service Operations to Maximize Revenue and Growth for Commercial Contractors - GlobeNewswire
ServiceTrade launched new features unifying sales, service delivery, invoicing, and customer service within its field service management platform for commercial contractors. The platform now supports asset-based proposals, preventative maintenance schedules, and tiered pricing, with seamless conversion of proposals into contracts. This integration streamlines operations, eliminates friction between sales and service, and accelerates revenue growth for commercial service businesses.
ServiceTrade Announces Integration with Viewpoint Spectrum ERP - TradingView
ServiceTrade launched a new integration with Viewpoint Spectrum ERP, enabling commercial service contractors to connect ServiceTrades field service management platform with Spectrums construction ERP. This integration streamlines workflows between field operations and back-office functions, combining scheduling, customer communications, and sales enablement with accounting, payroll, project management, and reporting.
ServiceTrade Announces Integration with Viewpoint Spectrum ERP
ServiceTrade announced a new integration with Viewpoint Spectrum ERP, enabling commercial service contractors to sync field service management data directly with Spectrums construction accounting platform. The integration automates payroll and accounting workflows, eliminates manual data entry, and streamlines operations for service businesses seeking unified job costing and financial management.
ServiceTrade Recognized on 2025 Capterra Shortlist for Field Service Management Software - GlobeNewswire
ServiceTrade has been named to the 2025 Capterra Shortlist for field service management software. This recognition highlights ServiceTrades strong performance in customer reviews, particularly for its robust features, ease of use, customer service, and value. The award underscores ServiceTrades leadership in delivering software solutions for commercial fire and mechanical service contractors.
ServiceTrade, Inc. Profile
Company Name
ServiceTrade, Inc.
Company Website
https://servicetrade.com/HQ Location
4601 Creekstone Drive, Suite 260, Durham, North Carolina 27703, US
Employees
11-50
Social
Financials
PRIVATE