ServiceTrade Overview

ServiceTrade streamlines scheduling and dispatching for commercial services. Customer satisfaction is improved, helping to win and retain clients.

Use Cases

Customers recommend Sales Document Management, Engagement Management, Rating And Review Management, as the business use cases that they have been most satisfied with while using ServiceTrade.

Other use cases:

  • Workflow Management
  • Social Media Analytics
  • Sending & Publishing Communications
  • Helpdesk Management
  • Lifetime Value Management
  • Contacts History
  • Competitive Intelligence
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Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using ServiceTrade.

Other priorities:

  • Enhance Customer Relationships
  • Improve Internal Communications
  • Improve Digital And Social Presence
  • Grow Market Share
  • Improve Efficiency
  • Improve Visibility
  • Build Brand Awareness
See all business priorities See less business priorities

ServiceTrade Use-Cases and Business Priorities: Customer Satisfaction Data

ServiceTrade's features include Recording, Dashboard, Alerts: Popups & Notifications, etc. and ServiceTrade support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also ServiceTrade analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Also, the customer driven features (customer portal, quoting/invoicing, integrated pics, etc) are used as marketing tools allowing us to further separate ourselves from the competition and increasing our margins by being able to "sell" that added value...." Peer review by Nate, ASA Fire Protection, LLC

ServiceTrade, Loc8, ServiceM8, RazorSync, AroFlo, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for ServiceTrade

Top Industries

  • Construction
  • Consumer Services
  • Mechanical or Industrial Engineering

Popular in

  • Small Business
  • Mid Market
  • Enterprise

ServiceTrade is popular in Construction, Consumer Services, and Mechanical Or Industrial Engineering and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on ServiceTrade Use Cases

What benefits does ServiceTrade offer for Sales Document Management?

Why is ServiceTrade the best choice for Engagement Management?

What makes ServiceTrade ideal for Rating And Review Management?

How can ServiceTrade enhance your Workflow Management process?

25+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well ServiceTrade solved their Field Service Management needs. Cuspera uses 1329 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
ServiceTrade case study
Mechanical or Industrial Engineering
Mechanical or Industrial Engineering
CASE STUDY Western Allied Mechanical

Western Allied Mechanical reduced quote delivery time by 50% using service management software, enhancing field performance, sales, and client retention.

Read More

Video

Announcing ServiceTrade Smart AI - Artificial Intelligence for Commercial Contractors

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Frequently Asked Questions(FAQ)

for ServiceTrade

What is ServiceTrade?

ServiceTrade is a SaaS application for commercial service contractors. Where the mobile and web applications are used by the contractors to streamline service operations, sell more services, and engage customers online to maximize revenue growth and satisfy customers.

It helps to remove the complexity of scheduling to make the techs more productive. Reacts to inbound service calls and provides techs a paperless view of each appointment. Customers approve online quotes and also monitor the performance of the business and find new opportunities to earn more and operate efficiently.

Some of its features include scheduling technicians’ appointments, Dispatching techs for emergency calls, Empowering techs with Mobile App, Built-in quoting, Online Customer Portal, Business analytics reporting and more.

What is ServiceTrade used for?

ServiceTrade is a Field Service Management Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Sales Document Management, Engagement Management and Rating And Review Management .

What are the top features of ServiceTrade?

Recording, Dashboard and Alerts: popups & Notifications are some of the top features of ServiceTrade.

Who uses ServiceTrade?

ServiceTrade is used by Construction, Consumer Services and Mechanical Or Industrial Engineering among other industries.

What are ServiceTrade alternatives?

Loc8, ServiceM8, RazorSync and AroFlo are popular alternatives for ServiceTrade.

Where is ServiceTrade located?

ServiceTrade is headquartered at 4601 Creekstone Drive, Suite 260, Durham, North Carolina 27703, US.
lightning

Peers used ServiceTrade for sales document management and engagement management

ServiceTrade Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.48/5 ★

Read Reviews (22)
Custom Reports

4.14/5 ★

Read Reviews (114)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.48/5 ★

Read Reviews (22)
Custom Reports

4.14/5 ★

Read Reviews (114)

Software Failure Risk Guidance

?

for ServiceTrade

Overall Risk Meter

Low Medium High

Top Failure Risks for ServiceTrade

ServiceTrade News

ServiceTrade Releases a New Modular Dashboard Giving - GlobeNewswire

ServiceTrade has launched a new modular dashboard to enhance user experience.

24/09/2024 - source

ServiceTrade Feeds

Want to Boost Repair Revenue? Send More Quotes.

Fire and Life Safety Contractor A sends 30 repair quotes a month with a 60% approval rate.  Contractor B sends 5 quotes with a 100% approval rate.  Which contractor is scheduling more high-margin repair jobs?  Contractor A, of course. That’s because, while important, quote approval rate can be a deceiving metric. According to our data, […]

The post Want to Boost Repair Revenue? Send More Quotes. appeared first on ServiceTrade.

24/06/2024 - source

The Key to Boosting Quote Approvals? Follow Up (A Lot).

Getting your customers to notice repair quotes amid their crowded inbox and busy schedules can be challenging. Persistent follow-up is essential to ensure that your quotes get the attention they deserve. This article explores the importance of follow-up and provides practical steps to enhance your follow-up process. How Following Up (A Lot) Impacts Revenue Successfully […]

The post The Key to Boosting Quote Approvals? Follow Up (A Lot). appeared first on ServiceTrade.

24/06/2024 - source

From Data to Dollars: Growing Your Commercial service Business through Data Insights

In today’s competitive business environment, the integration of data-driven decision-making can significantly enhance operational efficiency and market responsiveness. Inspired by the innovative insights from Shawn Mims’ presentation at the 2024 Digital Wrap Conference, this article delves into the transformative power of embracing data, optimizing operations, and leveraging technological advancements to streamline business practices and decision-making […]

The post From Data to Dollars: Growing Your Commercial service Business through Data Insights appeared first on ServiceTrade.

12/05/2024 - source

ServiceTrade Profile

Company Name

ServiceTrade

Company Website

https://servicetrade.com/

HQ Location

4601 Creekstone Drive, Suite 260, Durham, North Carolina 27703, US

Employees

11-50

Social

Financials

PRIVATE