Shiprocket Engage 360 Overview

Wigzo offers top customer retention solutions to boost user engagement via email, SMS, and WhatsApp marketing. Repeat orders are increased with effective mobile marketing strategies.

Use Cases

Customers recommend Engagement Management, Advertisement, Personalized Marketing, as the business use cases that they have been most satisfied with while using Shiprocket Engage 360.

Other use cases:

  • Channel Marketing
  • Workflow Management
  • Campaign Management
  • Segmentation And Targeting
  • Performance Management
  • Products & Pricelist Management
  • Customise Loyalty Program
See all use cases See less use cases

Business Priorities

Acquire Customers and Improve ROI are the most popular business priorities that customers and associates have achieved using Shiprocket Engage 360.

Other priorities:

  • Increase Sales & Revenue
  • Enhance Customer Relationships
  • Enter New Markets Internationally Or Locally
  • Improve Efficiency
  • Build Brand Awareness
  • Increase Customer Life Time Value
See all business priorities See less business priorities

Shiprocket Engage 360 Use-Cases and Business Priorities: Customer Satisfaction Data

Shiprocket Engage 360 works with different mediums / channels such as Omnichannel. E-Mail. Social Media etc.

Shiprocket Engage 360's features include Personalization, Alerts: Popups & Notifications, and Dashboard. and Shiprocket Engage 360 support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Shiprocket Engage 360 analytics capabilities include Analytics, and Custom Reports.

Reviews

"So glad we found Wigzo as our vendor for helping us to provide push notifications to our customers. Wigzo is our solution to give customers messages/notifications so they can have a more intensive engagement with our website and products. All the ch...annels also the insight are awesome. Easy to integrate for e-commerce business. Should try!" - Stenny B

Shiprocket Engage 360, belong to a category of solutions that help Conversion Rate Optimization. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Shiprocket Engage 360

Top Industries

  • Financial Services
  • Internet
  • Hospitality

Popular in

  • Small Business

Shiprocket Engage 360 is popular in Financial Services, Internet, and Hospitality and is widely used by Small Business,

Comprehensive Insights on Shiprocket Engage 360 Use Cases

How does Shiprocket Engage 360 address your Engagement Management Challenges?

How can Shiprocket Engage 360 optimize your Personalized Marketing Workflow?

What benefits does Shiprocket Engage 360 offer for Channel Marketing?

How can Shiprocket Engage 360 enhance your Workflow Management process?

21+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Shiprocket Engage 360 solved their Conversion Rate Optimization needs. Cuspera uses 330 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversion Rate Optimization needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Shiprocket Engage 360 testimonial

Stenny B

CMO

Yogya Online

So glad we found Wigzo as our vendor for helping us to provide push notifications to our customers. Wigzo is our solution to give customers messages/notifications so they can have a more intensive engagement with our website and products. All the channels also the insight are awesome. Easy to integ...rate for e-commerce business. Should try!

Testimonial By Stenny B
Shiprocket Engage 360 testimonial

Ankit B

Founder

Pannkh

Wigzo is one stop integrated solution for sms, push, email all together. So far we are happy with the value it has added and the performance it has delivered for us and the support they provided in setting up is amazing. Uday from the customer success team has been very cooperative and has good kno...wledge about the industry and the implementations. The best thing I liked was the flexibility to adapt the clients requirements and going out of the box to help us achieve the goals. Good job guys keep going.

Testimonial By Ankit B
Shiprocket Engage 360 testimonial

Shetal M

Co-Founder

&Me

We started using Wigzo 3 months ago now. It has been a blessing with reduced clutter and better performance. I like that it is one app for all retargeting efforts. We used to use Omnisend for email marketing, Pushowl for Push notifications, another two apps for WhatsApp and SMSes. All these apps us...ed to be expensive and one sale was being counted by all. Has a solid support team for any concerns.

Testimonial By Shetal M
CUSTOMERS TESTIMONIALS
Shiprocket Engage 360 testimonial

Stenny B

CMO

Yogya Online

So glad we found Wigzo as our vendor for helping us to provide push notifications to our customers. Wigzo is our solution to give customers messages/notifications so they can have a more intensive engagement with our website and products. All the channels also the insight are awesome. Easy to integ...rate for e-commerce business. Should try!

Testimonial By Stenny B
Shiprocket Engage 360 testimonial

Ankit B

Founder

Pannkh

Wigzo is one stop integrated solution for sms, push, email all together. So far we are happy with the value it has added and the performance it has delivered for us and the support they provided in setting up is amazing. Uday from the customer success team has been very cooperative and has good kno...wledge about the industry and the implementations. The best thing I liked was the flexibility to adapt the clients requirements and going out of the box to help us achieve the goals. Good job guys keep going.

Testimonial By Ankit B
Shiprocket Engage 360 testimonial

Shetal M

Co-Founder

&Me

We started using Wigzo 3 months ago now. It has been a blessing with reduced clutter and better performance. I like that it is one app for all retargeting efforts. We used to use Omnisend for email marketing, Pushowl for Push notifications, another two apps for WhatsApp and SMSes. All these apps us...ed to be expensive and one sale was being counted by all. Has a solid support team for any concerns.

Testimonial By Shetal M

Case Studies

Apparel & Fashion

CASE STUDY La Fabrila

La Fabrila is a men's clothing brand. They used Shiprocket to reduce RTO and grow orders by 40% in a quarter. They shipped over 17,000 products. They saw a 10% monthly reduction in RTO. They increase...d prepaid shipments by 2% monthly.

CASE STUDY Ugees

Ugees is a D2C brand that makes eco-friendly hygiene products. They used Shiprocket to improve their shipping. They boosted delivery by 10% in a quarter. They cut operation costs by 4%. They shipped ...over 17,000 products.

Health, Wellness and Fitness

CASE STUDY Milagro Beauty

Milagro Beauty improved its delivery rate to 84.9% with Shiprocket. They reduced RTO by 8% and increased first attempt delivery rate by 10%. Shiprocket's solutions helped them ship over 17,000 produc...ts. They used automated courier selection and WhatsApp communication to achieve these results.

Retail

CASE STUDY Sneakare

Sneakare saved more than 10% on logistics costs by reducing RTO. They shipped over 40,000 products in 2 years with Shiprocket. RTO reduced by 5%, and delivery conversion improved by 3-5% MoM. Order p...ickups within TAT increased from 39% to 62%.

Health, Wellness and Fitness

CASE STUDY Krishna’s Herbal & Ayurveda

Krishna’s Herbal & Ayurveda improved their conversion rate to 46% using Shiprocket Checkout. They faced challenges like high cart abandonment and RTO rates. Shiprocket's solutions included a fast che...ckout process and custom interfaces. This led to a 49% growth in user-based conversions and an 8% increase in average order value.

Food & Beverages

CASE STUDY Sardarji Papadwale

Sardarji Papadwale delivers 1,000+ orders daily. They faced delivery and cost challenges. Shiprocket helped them reach more places and cut costs. Now, they have faster deliveries and better operation...s.

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Maximize Your Results with Wigzo Analytics & Insights

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Peers used Shiprocket Engage 360 for engagement management and advertisement

Shiprocket Engage 360 Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.46/5 ★

Read Reviews (20)
Analytics

4.63/5 ★

Read Reviews (37)
Custom Reports

4.54/5 ★

Read Reviews (39)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.46/5 ★

Read Reviews (20)
Analytics

4.63/5 ★

Read Reviews (37)
Custom Reports

4.54/5 ★

Read Reviews (39)

Software Failure Risk Guidance

?

for Shiprocket Engage 360

Overall Risk Meter

Low Medium High

Top Failure Risks for Shiprocket Engage 360

Shiprocket Private Limited News

Product

Shiprocket's AI push aims to rewrite digital commerce for Bharat

Shiprocket unveiled AI tools at SHIVIR 2025 to democratize technology for 400,000 merchants, focusing on smaller cities. Key innovations include a voice-command Trends tool and Co-pilot assistant to simplify analytics and operations. Shunya.ai, developed with UltraSafe, is India's first sovereign AI model, enhancing productivity for MSMEs. Shiprocket aims to transition to an AI-first company, reducing reliance on costly third-party models.

Product

Shiprocket launches indigenous multimodal AI model Shunya.ai for small businesses

Shiprocket has launched Shunya.ai, an indigenous multimodal AI model designed for small and mid-sized businesses in India. Developed with Ultrasafe Inc., Shunya.ai is trained on Indian commerce data and supports nine Indian languages. It aims to reduce catalogue and content creation time by up to 40% and will be integrated into Shiprocket's seller platform. The model, priced at Rs 499 per month, is positioned as a locally compliant alternative to global AI models.

Partnership

Shiprocket partners with Fynd to enhance logistics for D2C brands - FashionNetwork India

Shiprocket and Fynd formed a strategic partnership to integrate Shiprockets logistics aggregation into Fynds order management system. Over 300 D2C brands on Fynd now access Shiprockets courier selection, cost comparison, and order tracking, enhancing last-mile delivery, especially in tier 2 and tier 3 cities. The collaboration streamlines logistics automation and delivery optimization for growing e-commerce brands.

Partnership

Fynd partners with IPO-bound Shiprocket to boost last-mile delivery - YourStory.com

Fynd and Shiprocket have formed a strategic partnership to enhance last-mile delivery services. This collaboration aims to streamline e-commerce logistics, leveraging Shiprockets technology platform to improve delivery speed and reliability for Fynds retail network. The alliance targets operational efficiency and customer satisfaction in the fast-growing Indian e-commerce sector.

Shiprocket Private Limited Profile

Company Name

Shiprocket Private Limited

Company Website

https://www.shiprocket.in/

HQ Location

Plot No. B, Khasra No 360, MG Road, Sultanpur, New Delhi , Delhi 110030, IN

Employees

101-250

Social

Financials

PRIVATE