ShipRocket Overview

Shiprocket is India's leading eCommerce logistics software offering top courier services. It provides efficient shipping solutions and is available for a free trial.

Use Cases

Customers recommend Social Media Analytics, Order Management, Lead Analytics, as the business use cases that they have been most satisfied with while using ShipRocket.

Other use cases:

  • Sending & Publishing Communications
  • Helpdesk Management
  • White Labeling
  • Measuring Customer Satisfaction
  • Engagement Management
  • Measuring Net Promoter Score
  • Generation Of New Leads
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Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using ShipRocket.

Other priorities:

  • Acquire Customers
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Improve Brand Engagement
  • Improve Visibility
  • Establish Thought Leadership
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ShipRocket Use-Cases and Business Priorities: Customer Satisfaction Data

ShipRocket works with different mediums / channels such as E-Mail. and Text SMS.

ShipRocket's features include Alerts: Popups & Notifications, Dashboard, and Calculator. and ShipRocket support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also ShipRocket analytics capabilities include Custom Reports, and Analytics.

ShipRocket, belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for ShipRocket

Top Industries

  • Entertainment
  • Information Technology and Services

Popular in

  • Small Business
  • Enterprise

ShipRocket is popular in Entertainment, and Information Technology And Services, and is widely used by Small Business, and Enterprise,

Comprehensive Insights on ShipRocket Use Cases

What benefits does ShipRocket offer for Social Media Analytics?

What solutions does ShipRocket provide for Order Management?

46 buyers and buying teams have used Cuspera to assess how well ShipRocket solved their E-Commerce Software needs. Cuspera uses 269 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Software needs.

Case Studies

Food & Beverages

CASE STUDY Sardarji Papadwale

Sardarji Papadwale delivers 1,000+ orders daily. They faced delivery and cost challenges. Shiprocket helped them reach more places and cut costs. Now, they have faster deliveries and better operation...s.

Health, Wellness and Fitness

CASE STUDY Milagro Beauty

Milagro Beauty improved its delivery rate to 84.9% with Shiprocket. They reduced RTO by 8% and increased first attempt delivery rate by 10%. Shiprocket's solutions helped them ship over 17,000 produc...ts. They used automated courier selection and WhatsApp communication to achieve these results.

Apparel & Fashion

CASE STUDY La Fabrila

La Fabrila is a men's clothing brand. They used Shiprocket to reduce RTO and grow orders by 40% in a quarter. They shipped over 17,000 products. They saw a 10% monthly reduction in RTO. They increase...d prepaid shipments by 2% monthly.

Health, Wellness and Fitness

CASE STUDY Krishna’s Herbal & Ayurveda

Krishna’s Herbal & Ayurveda improved their conversion rate to 46% using Shiprocket Checkout. They faced challenges like high cart abandonment and RTO rates. Shiprocket's solutions included a fast che...ckout process and custom interfaces. This led to a 49% growth in user-based conversions and an 8% increase in average order value.

CASE STUDY Ugees

Ugees is a D2C brand that makes eco-friendly hygiene products. They used Shiprocket to improve their shipping. They boosted delivery by 10% in a quarter. They cut operation costs by 4%. They shipped ...over 17,000 products.

Retail

CASE STUDY Sneakare

Sneakare saved more than 10% on logistics costs by reducing RTO. They shipped over 40,000 products in 2 years with Shiprocket. RTO reduced by 5%, and delivery conversion improved by 3-5% MoM. Order p...ickups within TAT increased from 39% to 62%.

Video

Shiprocket Brand Boost: The Future Of Order Tracking

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Peers used ShipRocket for social media analytics and order management

ShipRocket Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.13/5 ★

Read Reviews (11)
Custom Reports

4.45/5 ★

Read Reviews (32)
Analytics

4.33/5 ★

Read Reviews (22)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.13/5 ★

Read Reviews (11)
Custom Reports

4.45/5 ★

Read Reviews (32)
Analytics

4.33/5 ★

Read Reviews (22)

Software Failure Risk Guidance

?

for ShipRocket

Overall Risk Meter

Low Medium High

Top Failure Risks for ShipRocket

Shiprocket Private Limited News

Product

Shiprocket Introduces RevProtect To Mitigate MSME Revenue Losses

Shiprocket has launched RevProtect, a revenue assurance product aimed at mitigating revenue losses for MSMEs due to return-to-origin (RTO) orders. This solution allows sellers to recover up to 50% of the order value in RTO cases and offers features like exemption from shipping charges on delayed deliveries. RevProtect is available to all sellers on the Shiprocket platform, aligning with the company's mission to support MSMEs and D2C brands in India.

Product

Shiprocket launches Shunya.ai, India??s first sovereign multimodal agentic LLM for businesses

Shiprocket has launched Shunya.ai, India's first sovereign multimodal agentic large language model (LLM) for businesses. Designed for over one lakh MSMEs on Shiprocket's platform, it offers enterprise-grade capabilities at an affordable price. Shunya.ai supports nine Indian languages and features agentic functionality for complex tasks. Weekly updates include APIs and prebuilt agents for business integration.

Product

Shiprocket Unveils Shunya AI: What The E-Commerce AI Shift Means for MSMEs

Shiprocket has launched Shunya.ai, a multimodal AI platform designed to support MSMEs in India. Integrated into Shiprocket's platform, Shunya.ai offers features like catalogue management, ad campaign creation, and automated customer support. This AI model aims to enhance operational efficiency for over 150,000 sellers. The launch aligns with Shiprocket's upcoming IPO and reflects a broader trend of AI integration in e-commerce.

Product

Shiprocket launches indigenous multimodal AI model Shunya.ai for small businesses

Shiprocket has launched Shunya.ai, an indigenous multimodal AI model designed for small and mid-sized businesses in India. Developed with Ultrasafe Inc., Shunya.ai is trained on Indian commerce data and supports nine Indian languages. It aims to reduce catalogue and content creation time by up to 40% and will be integrated into Shiprocket's seller platform. The model, priced at Rs 499 per month, is positioned as a locally compliant alternative to global AI models.

Shiprocket Private Limited Profile

Company Name

Shiprocket Private Limited

Company Website

https://www.shiprocket.in/

HQ Location

Plot No. B, Khasra No 360, MG Road, Sultanpur, New Delhi , Delhi 110030, IN

Employees

101-250

Social

Financials

PRIVATE