ShipRocket Overview

Shiprocket is India's leading eCommerce logistics software offering top courier services. It provides efficient shipping solutions and is available for a free trial.

Use Cases

Customers recommend Social Media Analytics, Order Management, Lead Analytics, as the business use cases that they have been most satisfied with while using ShipRocket.

Other use cases:

  • Sending & Publishing Communications
  • Helpdesk Management
  • White Labeling
  • Measuring Customer Satisfaction
  • Engagement Management
  • Measuring Net Promoter Score
  • Generation Of New Leads
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Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using ShipRocket.

Other priorities:

  • Acquire Customers
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Improve Brand Engagement
  • Improve Visibility
  • Establish Thought Leadership
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ShipRocket Use-Cases and Business Priorities: Customer Satisfaction Data

ShipRocket works with different mediums / channels such as E-Mail. and Text SMS.

ShipRocket's features include Alerts: Popups & Notifications, Dashboard, and Calculator. and ShipRocket support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also ShipRocket analytics capabilities include Custom Reports, and Analytics.

ShipRocket, belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for ShipRocket

Top Industries

  • Entertainment
  • Information Technology and Services

Popular in

  • Small Business
  • Enterprise

ShipRocket is popular in Entertainment, and Information Technology And Services, and is widely used by Small Business, and Enterprise,

Comprehensive Insights on ShipRocket Use Cases

How does ShipRocket facilitate Social Media Analytics?

What Are the key features of ShipRocket for Order Management?

14+ more Business Use Cases

46 buyers and buying teams have used Cuspera to assess how well ShipRocket solved their E-Commerce Software needs. Cuspera uses 269 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Software needs.

Case Studies

Health, Wellness and Fitness

CASE STUDY Milagro Beauty

Milagro Beauty improved its delivery rate to 84.9% with Shiprocket. They reduced RTO by 8% and increased first attempt delivery rate by 10%. Shiprocket's solutions helped them ship over 17,000 produc...ts. They used automated courier selection and WhatsApp communication to achieve these results.

Health, Wellness and Fitness

CASE STUDY Krishna’s Herbal & Ayurveda

Krishna’s Herbal & Ayurveda improved their conversion rate to 46% using Shiprocket Checkout. They faced challenges like high cart abandonment and RTO rates. Shiprocket's solutions included a fast che...ckout process and custom interfaces. This led to a 49% growth in user-based conversions and an 8% increase in average order value.

CASE STUDY Ugees

Ugees is a D2C brand that makes eco-friendly hygiene products. They used Shiprocket to improve their shipping. They boosted delivery by 10% in a quarter. They cut operation costs by 4%. They shipped ...over 17,000 products.

Food & Beverages

CASE STUDY Sardarji Papadwale

Sardarji Papadwale delivers 1,000+ orders daily. They faced delivery and cost challenges. Shiprocket helped them reach more places and cut costs. Now, they have faster deliveries and better operation...s.

Apparel & Fashion

CASE STUDY La Fabrila

La Fabrila is a men's clothing brand. They used Shiprocket to reduce RTO and grow orders by 40% in a quarter. They shipped over 17,000 products. They saw a 10% monthly reduction in RTO. They increase...d prepaid shipments by 2% monthly.

Retail

CASE STUDY Sneakare

Sneakare saved more than 10% on logistics costs by reducing RTO. They shipped over 40,000 products in 2 years with Shiprocket. RTO reduced by 5%, and delivery conversion improved by 3-5% MoM. Order p...ickups within TAT increased from 39% to 62%.

Video

Shiprocket Brand Boost: The Future Of Order Tracking

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Peers used ShipRocket for social media analytics and order management

ShipRocket Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.13/5 ★

Read Reviews (11)
Custom Reports

4.45/5 ★

Read Reviews (32)
Analytics

4.33/5 ★

Read Reviews (22)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.13/5 ★

Read Reviews (11)
Custom Reports

4.45/5 ★

Read Reviews (32)
Analytics

4.33/5 ★

Read Reviews (22)

Software Failure Risk Guidance

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for ShipRocket

Overall Risk Meter

Low Medium High

Top Failure Risks for ShipRocket

Shiprocket Private Limited News

Product

Shiprocket's AI push aims to rewrite digital commerce for Bharat

Shiprocket unveiled AI tools at SHIVIR 2025 to democratize technology for 400,000 merchants, focusing on smaller cities. Key innovations include a voice-command Trends tool and Co-pilot assistant to simplify analytics and operations. Shunya.ai, developed with UltraSafe, is India's first sovereign AI model, enhancing productivity for MSMEs. Shiprocket aims to transition to an AI-first company, reducing reliance on costly third-party models.

Product

Shiprocket launches indigenous multimodal AI model Shunya.ai for small businesses

Shiprocket has launched Shunya.ai, an indigenous multimodal AI model designed for small and mid-sized businesses in India. Developed with Ultrasafe Inc., Shunya.ai is trained on Indian commerce data and supports nine Indian languages. It aims to reduce catalogue and content creation time by up to 40% and will be integrated into Shiprocket's seller platform. The model, priced at Rs 499 per month, is positioned as a locally compliant alternative to global AI models.

Partnership

Shiprocket partners with Fynd to enhance logistics for D2C brands - FashionNetwork India

Shiprocket and Fynd formed a strategic partnership to integrate Shiprockets logistics aggregation into Fynds order management system. Over 300 D2C brands on Fynd now access Shiprockets courier selection, cost comparison, and order tracking, enhancing last-mile delivery, especially in tier 2 and tier 3 cities. The collaboration streamlines logistics automation and delivery optimization for growing e-commerce brands.

Partnership

Fynd partners with IPO-bound Shiprocket to boost last-mile delivery - YourStory.com

Fynd and Shiprocket have formed a strategic partnership to enhance last-mile delivery services. This collaboration aims to streamline e-commerce logistics, leveraging Shiprockets technology platform to improve delivery speed and reliability for Fynds retail network. The alliance targets operational efficiency and customer satisfaction in the fast-growing Indian e-commerce sector.

Shiprocket Private Limited Profile

Company Name

Shiprocket Private Limited

Company Website

https://www.shiprocket.in/

HQ Location

Plot No. B, Khasra No 360, MG Road, Sultanpur, New Delhi , Delhi 110030, IN

Employees

101-250

Social

Financials

PRIVATE