ShipRocket Overview

Shiprocket is India's leading eCommerce logistics software offering top courier services. It provides efficient shipping solutions and is available for a free trial.

Use Cases

Customers recommend Social Media Analytics, Order Management, Lead Analytics, as the business use cases that they have been most satisfied with while using ShipRocket.

Other use cases:

  • Sending & Publishing Communications
  • Helpdesk Management
  • White Labeling
  • Measuring Customer Satisfaction
  • Engagement Management
  • Measuring Net Promoter Score
  • Generation Of New Leads
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using ShipRocket.

Other priorities:

  • Acquire Customers
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Improve Brand Engagement
  • Improve Visibility
  • Establish Thought Leadership
See all business priorities See less business priorities

ShipRocket Use-Cases and Business Priorities: Customer Satisfaction Data

ShipRocket works with different mediums / channels such as E-Mail. and Text SMS.

ShipRocket's features include Alerts: Popups & Notifications, Dashboard, and Calculator. and ShipRocket support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also ShipRocket analytics capabilities include Custom Reports, and Analytics.

ShipRocket, belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for ShipRocket

Top Industries

  • Entertainment
  • Information Technology and Services

Popular in

  • Small Business
  • Enterprise

ShipRocket is popular in Entertainment, and Information Technology And Services, and is widely used by Small Business, and Enterprise,

ShipRocket Customer wins, Customer success stories, Case studies

How efficiently Does ShipRocket manage your Social Media Analytics?

How efficiently Does ShipRocket manage your Order Management?

46 buyers and buying teams have used Cuspera to assess how well ShipRocket solved their E-Commerce Software needs. Cuspera uses 269 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Software needs.

 

How Shiprocket Is Turning Regional D2C Brands Into National Players

Shiprocket is empowering regional D2C brands in India to expand nationally by providing a comprehensive e-commerce enablement platform. This platform offers solutions like aggregated shipping, fulfil...ment centers, and cross-border shipping, enabling small and mid-sized brands to overcome logistical challenges and reach wider markets without heavy investment in technology infrastructure.

Read on →

Krishna’s Herbal & Ayurveda - Consumer Goods - Medium

Shiprocket Checkout helped Krishna’s Herbal & Ayurveda cut cart abandonment and boost conversions. The brand saw a 46% improvement in session-based conversions and a 49% growth in user-based conversi...ons. Average order value increased by 8%. Fast one-click checkout, branded screens, and address auto-fill made buying easy. Clear delivery timelines and coupon integration improved customer satisfaction and repeat orders.

Read on →

La Fabrila - Apparel & Fashion

La Fabrila, a men's clothing brand, faced challenges with high RTO due to over 90% COD orders and coordination issues with multiple couriers. They lacked a post-ship solution for tracking updates. Sh...iprocket provided solutions like order confirmation before shipping, restricting high RTO buyers, and central operations management. This led to a 10% MOM reduction in RTO, a 2% MOM increase in prepaid shipments, and a 40% order growth in a quarter. The brand found it easier to do business with single-SPOC support.

Read on →

Milagro Beauty

Milagro Beauty faced challenges with excessive time spent on courier follow-ups, high RTO percentages, and lack of timely order tracking updates. Shiprocket provided solutions like automated courier ...selection, WhatsApp communication for order confirmation, and branded tracking notifications. As a result, Milagro Beauty reduced RTO by 8%, increased delivery rate from 77% to 84.9%, and improved first attempt delivery rate by 10%. Customer satisfaction also increased.

Read on →

Krishna’s Herbal & Ayurveda - Health, Wellness And Fitness

Krishna’s Herbal & Ayurveda faced challenges with high cart abandonment, high RTO rates, and low conversion rates. They used Shiprocket Checkout to improve their customer experience. The solution inc...luded a fast one-click checkout, a customizable interface, and accurate delivery timelines. As a result, they achieved a 46% improvement in session-based conversions, a 49% growth in user-based conversions, and an 8% increase in average order value.

Read on →

Avni - Consumer Goods - Small

Shiprocket helped Avni deliver menstrual hygiene products on time to customers. Avni faced challenges with timely deliveries and customer satisfaction. By using Shiprocket's shipping and logistics pl...atform, Avni improved delivery speed and reliability. This led to better customer experiences and trust. Avni now provides eco-friendly products with dependable shipping.

Read on →

Shiprocket Brand Boost: The Future Of Order Tracking

Video Thumbnail
lightning

Peers used ShipRocket for social media analytics and order management

ShipRocket Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.13/5 ★

Read Reviews (11)
Custom Reports

4.45/5 ★

Read Reviews (32)
Analytics

4.33/5 ★

Read Reviews (22)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.13/5 ★

Read Reviews (11)
Custom Reports

4.45/5 ★

Read Reviews (32)
Analytics

4.33/5 ★

Read Reviews (22)

Software Failure Risk Guidance

?

for ShipRocket

Overall Risk Meter

Low Medium High

Top Failure Risks for ShipRocket

Shiprocket Private Limited News

Product

Shiprocket Launches E-commerce Trends Report with ONDC at SHIVIR

Shiprocket, a leading eCommerce enablement platform in India, launched the "eCommerce in the New Bharat and its Future" trends report at its SHIVIR 2023 event. The report, developed with ONDC, provides insights into evolving consumer behaviors and aims to empower MSMEs. Shiprocket also introduced five new offerings, including Brand Boost 2.0 and Shiprocket Engage+ WhatsApp Suite, to enhance its tech stack and support MSME growth.

Read more →
Executive

Shiprocket Onboard Ankit Gupta As Vice President, SMB

Shiprocket has appointed Ankit Gupta as Vice President for its SMB vertical. Gupta will focus on seller acquisition, account management, and driving revenue growth for small and medium businesses, including D2C brands. His experience with companies like Paytm and Snapdeal will aid Shiprocket's expansion and customer experience enhancement.

Read more →
Product

Shiprocket Building The Backbone Of Bharat's Ecommerce Growth

Shiprocket is enhancing India's ecommerce growth by providing a unified commerce platform for Tier II and III cities. The platform integrates logistics, checkout, returns, analytics, and marketing, enabling small-town entrepreneurs to compete globally without in-house tech teams. Shiprocket also offers collateral-free financing and partners with entities like India Post to simplify cross-border trade.

Read more →
Product

Shiprocket Launches Accelerator Program Rocket Fuel For Direct To ...

Shiprocket has launched Rocket Fuel, an accelerator program aimed at helping direct-to-consumer (D2C) startups scale efficiently. The program offers mentoring, capital, and access to Shiprocket's distribution network. It focuses on providing customized advice and resources to new entrepreneurs to build successful consumer brands.

Read more →

Shiprocket Private Limited Profile

Company Name

Shiprocket Private Limited

Company Website

https://www.shiprocket.in/

HQ Location

Plot No. B, Khasra No 360, MG Road, Sultanpur, New Delhi , Delhi 110030, IN

Employees

101-250

Social

Facebook Linkedin Twitter

Financials

PRIVATE