Shopify POS Overview

Shopify POS integrates inventory management and checkout for retail businesses. A free trial can be started today.

Use Cases

Customers recommend Helpdesk Management, Products & Pricelist Management, Loyalty Management, as the business use cases that they have been most satisfied with while using Shopify POS.

Other use cases:

  • Advertisement
  • Social Media Management
  • Engagement Management
  • Communication Management
  • Training & Onboarding
  • Order Management
  • Merchandising
See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Shopify POS.

Other priorities:

  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Build Brand Awareness
  • Launch New Products
  • Enter New Markets Internationally Or Locally
  • Increase Customer Life Time Value
  • Grow Market Share
  • Improve ROI
  • Improve Visibility
  • Improve Brand Engagement
  • Improve Consistency
  • Scale Best Practices
  • Improve Internal Communications
  • Increase Average Basket Value
  • Improve Navigation
  • Improve Efficiency
  • Establish Thought Leadership
See all business priorities See less business priorities

Shopify POS Use-Cases and Business Priorities: Customer Satisfaction Data

Shopify POS works with different mediums / channels such as Website. Offline. Point Of Sale etc.

Shopify POS's features include Templates, Personalization, Widgets, etc. and Shopify POS support capabilities include Chat Support, Email Support, Phone Support, etc. also Shopify POS analytics capabilities include Analytics, and Custom Reports.

Reviews

"It was important for us to choose a POS system that plugged into our online store, which runs on Shopify Plus. That way, we could keep using Shopify as our system of record for inventory, orders, sales, and customers across our online store and four... café locations." - Kris Linney

Shopify POS, Loyverse POS, POSist, Square Point of Sale, Square for Retail, etc., all belong to a category of solutions that help POS. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Shopify POS

Top Industries

  • Retail
  • Apparel & Fashion
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Shopify POS is popular in Retail, Apparel & Fashion, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Shopify POS Use Cases

How does Shopify POS address your Helpdesk Management Challenges?

How does Shopify POS facilitate Products & Pricelist Management?

How can Shopify POS optimize your Loyalty Management Workflow?

What makes Shopify POS ideal for Social Media Management?

58+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Shopify POS solved their POS needs. Cuspera uses 6764 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific POS needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Shopify POS testimonial

Kris Linney

Co-Founder

GoodGood

It was important for us to choose a POS system that plugged into our online store, which runs on Shopify Plus. That way, we could keep using Shopify as our system of record for inventory, orders, sales, and customers across our online store and four café locations. Testimonial By Kris Linney
Shopify POS testimonial

Sophie Rankine

Co-Founder

elph ceramics

The amount of times I count inventory is close to never. I still do them, but before I had to count stock at the end of each day to know how much we sold, reconcile inventory, and update stock quantities customers saw on our website. With Shopify POS, our stock levels sync automatically. Testimonial By Sophie Rankine
Shopify POS testimonial

Thomas Goepel

Co-Founder and Head of Roasting and Quality

Tico Coffee Roasters

Every night, I had to manually update inventory—whatever was going out on Square—and then update that on Shopify with our online store. And [I] was just like, I can’t do this anymore. Testimonial By Thomas Goepel
CUSTOMERS TESTIMONIALS
Shopify POS testimonial

Kris Linney

Co-Founder

GoodGood

It was important for us to choose a POS system that plugged into our online store, which runs on Shopify Plus. That way, we could keep using Shopify as our system of record for inventory, orders, sales, and customers across our online store and four café locations. Testimonial By Kris Linney
Shopify POS testimonial

Sophie Rankine

Co-Founder

elph ceramics

The amount of times I count inventory is close to never. I still do them, but before I had to count stock at the end of each day to know how much we sold, reconcile inventory, and update stock quantities customers saw on our website. With Shopify POS, our stock levels sync automatically. Testimonial By Sophie Rankine
Shopify POS testimonial

Thomas Goepel

Co-Founder and Head of Roasting and Quality

Tico Coffee Roasters

Every night, I had to manually update inventory—whatever was going out on Square—and then update that on Shopify with our online store. And [I] was just like, I can’t do this anymore. Testimonial By Thomas Goepel

Case Studies

Apparel & Fashion

CASE STUDY Soxfords

Shopify helped Soxfords start and grow their online business selling men's socks and accessories. Soxfords used Shopify's online store editor, themes, and app store to build their brand and website. ...They sold products online and in person, using Shopify's checkout and payment solutions. Soxfords also used Shopify's marketing tools to reach and retain customers. The case shows how Shopify supports new apparel businesses in launching and managing their stores.

Information Technology and Services

CASE STUDY Chatdesk

Chatdesk founders improved global customer service and created jobs by developing an app for Shopify, following their career shifts from McKinsey and Google.

Food & Beverages

CASE STUDY Better Booch

Shopify helped Better Booch set up a kombucha subscription service. The company wanted steady income and easier delivery for customers. With Shopify, they launched weekly, biweekly, and monthly subsc...riptions. Subscriptions now make up 32% of their revenue, up 6% from last year. About 70% of all orders are subscriptions, and sign-ups doubled from January to August 2022. Customer loyalty and lifetime value increased.

Entertainment

CASE STUDY MrBeast

MrBeast, also known as Jimmy Donaldson, started his entrepreneurial journey as a teen by selling digital items for the video game Counter-Strike: Global Offensive. He bought items for $10 and resold ...them for $20. His early business lessons stayed with him, leading to the creation of three businesses: ShopMrBeast, Feastables, and MrBeast Burger. These ventures are powered by Shopify, and MrBeast has become a successful entrepreneur with over 109 million subscribers on his YouTube channel.

Entertainment

CASE STUDY MrBeast (Jimmy Donaldson)

Shopify helped MrBeast, also known as Jimmy Donaldson, launch and grow his businesses. He used Shopify to power ShopMrBeast, his merch store, and Feastables, his snacking brand. MrBeast started as a ...YouTuber and became a business leader. He learned business skills early by selling digital items online. With Shopify, he scaled his brands and reached millions of fans. His story shows how creators can use Shopify to build successful companies.

Food & Beverages

CASE STUDY Rescue Chocolate

Shopify helped Rescue Chocolate start an online chocolate business. Rescue Chocolate used Shopify to create their website and sell products online. Shopify provided tools for building the brand, mana...ging inventory, and processing payments. The platform made it easy for Rescue Chocolate to launch and grow their store. This helped Rescue Chocolate reach more customers and sell more chocolate online.

Video

Accelerate growth and sell your best with Shopify POS

Video Thumbnail

Frequently Asked Questions(FAQ)

for Shopify POS

What is Shopify POS?

Shopify Point of Sale (POS) is an E-commerce platform that allows to manage entire online and in-store business using a unified platform. It helps to improve digital and social presence and increase sales and revenue.

Shopify personalize every visit for each customer, build customer profiles, and integrates loyalty programs to delight customers and helps users to focus on business.

Shopify features include brand and customize online store, professional themes for website, built-in mobile commerce shopping cart, customize store from the background with the help of Shopify experts, web-based website builder and many more.

What is Shopify POS used for?

Shopify POS is a POS Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Helpdesk Management, Products & Pricelist Management and Loyalty Management .

What are the top features of Shopify POS?

Templates, Personalization and Widgets are some of the top features of Shopify POS.

Who uses Shopify POS?

Shopify POS is used by Retail, Apparel & Fashion and Marketing And Advertising among other industries.

What are Shopify POS alternatives?

Loyverse POS, POSist, Square Point Of Sale and Square For Retail are popular alternatives for Shopify POS.

Where is Shopify POS located?

Shopify POS is headquartered at 150 Elgin Street, 8th Floor Ottawa, ON, Canada K2P 1L.
lightning

Peers used Shopify POS for helpdesk management and products & pricelist management

Shopify POS Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.82/5

Read Reviews (3)
Analytics

4.20/5

Read Reviews (158)
Custom Reports

3.56/5

Read Reviews (1142)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.82/5

Read Reviews (3)
Analytics

4.20/5

Read Reviews (158)
Custom Reports

3.56/5

Read Reviews (1142)

Software Failure Risk Guidance

?

for Shopify POS

Overall Risk Meter

Low Medium High

Top Failure Risks for Shopify POS

Shopify International Ltd News

Product

Shopify Adds Guardrails to Control Agentic Purchases - Retail TouchPoints

Shopify has updated its Robot & Agent Policy to require a final human review for purchases made by agentic AI platforms on its merchant websites. This move aims to maintain control over the payment process, which is crucial for Shopify's revenue, as automated transactions without human oversight are not permitted. The policy encourages using Shopify's official checkout kit for a complete checkout experience.

Product

Shopify adds AI agent guardrails to protect its business model - eMarketer

Shopify has introduced AI agent guardrails to prevent bots from making purchases without human review. This move aims to protect its business model as AI agents become more prevalent. The new rules prohibit automated scraping and "buy-for-me" agents but allow legitimate integrators to use Shopify's checkout in their apps. This change is crucial as Shopify's checkout solution is a major revenue source.

Product

Shopify Lays Out New Rules Governing AI Agents - PYMNTS.com

Shopify has introduced new rules for merchants using agentic AI, prohibiting automated scraping and payment processes without final review. This move aims to control AI deployment within its platform, emphasizing a full-featured checkout experience. The update comes as major retailers adopt AI technologies, highlighting Shopify's cautious approach to AI integration.

M&A

Shopify's Talent Play: Acquiring the Future of AI-Driven Commerce - AInvest

Shopify has acquired key talent from Ritual Technologies, including CEO Ray Reddy and co-founder Larry Stinson, to enhance its AI-driven commerce capabilities. This strategic acqui-hiring focuses on integrating generative AI into Shopify's tools, such as the Horizon theme and Storefront MCP. The move aligns with Shopify's long-term innovation strategy, avoiding full acquisitions and focusing on high-impact teams to maintain its position as a leader in AI-native commerce.

Shopify International Ltd Profile

Company Name

Shopify International Ltd

Company Website

https://www.shopify.com/

Year Founded

2004

HQ Location

150 Elgin Street, 8th Floor Ottawa, ON, Canada K2P 1L

Employees

1001-5000

Social

Financials

SERIES C