Shopify POS Overview

Shopify POS integrates inventory management and checkout for retail businesses. A free trial can be started today.

Use Cases

Customers recommend Helpdesk Management, Products & Pricelist Management, Loyalty Management, as the business use cases that they have been most satisfied with while using Shopify POS.

Other use cases:

  • Advertisement
  • Social Media Management
  • Engagement Management
  • Communication Management
  • Training & Onboarding
  • Order Management
  • Merchandising
See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Shopify POS.

Other priorities:

  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Build Brand Awareness
  • Launch New Products
  • Enter New Markets Internationally Or Locally
  • Increase Customer Life Time Value
  • Grow Market Share
  • Improve ROI
  • Improve Visibility
  • Improve Brand Engagement
  • Improve Consistency
  • Scale Best Practices
  • Improve Internal Communications
  • Increase Average Basket Value
  • Improve Navigation
  • Improve Efficiency
  • Establish Thought Leadership
See all business priorities See less business priorities

Shopify POS Use-Cases and Business Priorities: Customer Satisfaction Data

Shopify POS works with different mediums / channels such as Website. Offline. Point Of Sale etc.

Shopify POS's features include Templates, Personalization, Widgets, etc. and Shopify POS support capabilities include Chat Support, Email Support, Phone Support, etc. also Shopify POS analytics capabilities include Analytics, and Custom Reports.

Reviews

"Stocky made it simple to move a lot of our inventory from the retail store to our warehouse and then distribute it through our online channel. Our online business increased by 500% for several months." - Greenery Unlimited

Shopify POS, Loyverse POS, POSist, Square Point of Sale, Square for Retail, etc., all belong to a category of solutions that help POS. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Shopify POS

Top Industries

  • Retail
  • Apparel & Fashion
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Shopify POS is popular in Retail, Apparel & Fashion, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.

Shopify POS Customer wins, Customer success stories, Case studies

What benefits does Shopify POS offer for Helpdesk Management?

How efficiently Does Shopify POS manage your Products & Pricelist Management?

How does Shopify POS facilitate Loyalty Management?

How does Shopify POS address your Social Media Management Challenges?

11 buyers and buying teams have used Cuspera to assess how well Shopify POS solved their POS needs. Cuspera uses 6764 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific POS needs.

CUSTOMERS TESTIMONIALS
Shopify POS testimonial

Greenery Unlimited

Stocky made it simple to move a lot of our inventory from the retail store to our warehouse and then distribute it through our online channel. Our online business increased by 500% for several months. Testimonial By Greenery Unlimited
Shopify POS testimonial

Thomas Goepel

Co-Founder and Head of Roasting and Quality

Tico Coffee Roasters

Every night, I had to manually update inventory—whatever was going out on Square—and then update that on Shopify with our online store. And [I] was just like, I can’t do this anymore. Testimonial By Thomas Goepel
Shopify POS testimonial

Emanuelle Nardoni

Co-Founder

The Rugged Society

SumUp POS didn’t integrate with our Shopify site, which created a bit of a mess. Once we saw how well Shopify POS’ payments hardware worked and how seamlessly it synced with our online store, we knew it was time to switch. Testimonial By Emanuelle Nardoni
CUSTOMERS TESTIMONIALS
Shopify POS testimonial

Greenery Unlimited

Stocky made it simple to move a lot of our inventory from the retail store to our warehouse and then distribute it through our online channel. Our online business increased by 500% for several months. Testimonial By Greenery Unlimited
Shopify POS testimonial

Thomas Goepel

Co-Founder and Head of Roasting and Quality

Tico Coffee Roasters

Every night, I had to manually update inventory—whatever was going out on Square—and then update that on Shopify with our online store. And [I] was just like, I can’t do this anymore. Testimonial By Thomas Goepel
Shopify POS testimonial

Emanuelle Nardoni

Co-Founder

The Rugged Society

SumUp POS didn’t integrate with our Shopify site, which created a bit of a mess. Once we saw how well Shopify POS’ payments hardware worked and how seamlessly it synced with our online store, we knew it was time to switch. Testimonial By Emanuelle Nardoni
 

Full circle moment for fusefabric as it helps deliver Shopify powered Topshop EU website

Shopify powers Topshop's new European website, launched across 23 countries, with the help of fusefabric. This platform allows Topshop to independently engage with European customers, enhancing brand... storytelling and customer relationships. The project, completed in five weeks, showcases the efficiency of modern platforms and collaborative teams.

 

Mgroup Launches Shopify CRO Services to Boost Customer Retention and Conversions for Shopify & Shopify Plus Stores

Mgroup, a Shopify-focused development agency, has launched new Customer Retention Optimization (CRO) services for Shopify and Shopify Plus merchants. These services aim to enhance user experience, re...duce purchase friction, and increase customer retention and conversion rates. The package includes data-driven customer journey mapping, UX improvements, A/B testing, and retention-focused integrations, tailored for both regular and Shopify Plus stores.

 

Avex's Replatforming Pathway from Custom Constraints to Shopify Success (2025)

Avex, a Shopify Premier Agency, has developed "Outgrown the Homegrown," a strategic pathway for enterprise brands to transition from custom-built platforms to Shopify. This approach reduces time-to-m...arket by up to 37% and lowers total cost of ownership by up to 36%. The transformation enhances customer experiences and operational agility, as demonstrated by quip's successful migration to Shopify.

NZXT - Consumer Electronics

Shopify helped NZXT save over $3 million by simplifying its PC configuration process. NZXT moved from a complex headless architecture to Shopify, cutting technical overhead and operational costs. The... company increased conversion rates with a curated product selection. Order fulfillment times dropped from 10 days to under two days. NZXT now focuses more on brand storytelling and community engagement.

Ronaldo Jewelry - Consumer Goods

Shopify helped Ronaldo Jewelry boost sales by 250% after moving from BigCommerce. The old site had slow load times and poor mobile navigation, causing high bounce rates. Arctic Grey migrated Ronaldo ...Jewelry to Shopify in five months, adding mobile-first features and dynamic product displays. Conversion rates doubled, average order value rose 18%, and checkout completion increased by 34%. The new Shopify store improved customer experience and sales performance.

Bliss Tulle - Apparel & Fashion

Bliss Tulle used Shopify to launch their handmade skirt business online. They saw a trend in tulle skirts and decided to sell them to a wide customer base. Shopify helped them build their website and... manage sales. The platform made it easy to start and grow their brand. Bliss Tulle opened in 2014 and continues to sell skirts online.

Accelerate growth and sell your best with Shopify POS

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Frequently Asked Questions(FAQ)

for Shopify POS

What is Shopify POS?

Shopify Point of Sale (POS) is an E-commerce platform that allows to manage entire online and in-store business using a unified platform. It helps to improve digital and social presence and increase sales and revenue.

Shopify personalize every visit for each customer, build customer profiles, and integrates loyalty programs to delight customers and helps users to focus on business.

Shopify features include brand and customize online store, professional themes for website, built-in mobile commerce shopping cart, customize store from the background with the help of Shopify experts, web-based website builder and many more.

What is Shopify POS used for?

Shopify POS is a POS Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Helpdesk Management, Products & Pricelist Management and Loyalty Management .

What are the top features of Shopify POS?

Templates, Personalization and Widgets are some of the top features of Shopify POS.

Who uses Shopify POS?

Shopify POS is used by Retail, Apparel & Fashion and Marketing And Advertising among other industries.

What are Shopify POS alternatives?

Loyverse POS, POSist, Square Point Of Sale and Square For Retail are popular alternatives for Shopify POS.

Where is Shopify POS located?

Shopify POS is headquartered at 150 Elgin Street, 8th Floor Ottawa, ON, Canada K2P 1L.
lightning

Peers used Shopify POS for helpdesk management and products & pricelist management

Shopify POS Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.82/5 ★

Read Reviews (3)
Analytics

4.20/5 ★

Read Reviews (158)
Custom Reports

3.56/5 ★

Read Reviews (1142)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.82/5 ★

Read Reviews (3)
Analytics

4.20/5 ★

Read Reviews (158)
Custom Reports

3.56/5 ★

Read Reviews (1142)

Software Failure Risk Guidance

?

for Shopify POS

Overall Risk Meter

Low Medium High

Top Failure Risks for Shopify POS

Shopify International Ltd News

Product

OpenAI to charge 4% fee on Shopify ChatGPT checkout - eCommerceNews Australia

OpenAI will charge a 4% fee on sales made through ChatGPT's integrated checkout for Shopify merchants. This fee, effective from late January 2026, is in addition to existing Shopify costs. Merchants can opt in to use this feature, which allows purchases within a ChatGPT conversation. The fee structure highlights AI's evolving role in e-commerce as a distribution channel.

Product

Shopify Tightens Data Rules And Billing As AI Commerce Evolves - Yahoo Finance

Shopify has revised its partner program and API terms, restricting the use of merchant and customer data for AI training without explicit consent. The company also introduced new billing rules as part of its agentic commerce initiative, impacting how partners charge and are compensated. These changes aim to enhance data rights clarity and commercial terms within the Shopify ecosystem, potentially affecting app adoption and partner incentives.

Partnership

Salesforce Specialists Introduce Shopify Connector

ForteNext has launched Shopify Connector, a framework designed to facilitate the migration of Shopify merchants to Salesforce Commerce. This integration simplifies the transfer of product catalogs, customer records, and order histories, addressing the needs of businesses outgrowing Shopify's capabilities. The solution aims to reduce migration complexity and costs while preserving critical data.

Product

Shopify introduces Universal Commerce Protocol as open standard

Shopify and Google co-developed the Universal Commerce Protocol, an open standard for AI-driven commerce, allowing transactions within AI-powered interfaces. This protocol supports diverse checkout requirements and integrates with Google and Microsoft platforms. Shopify's initiative aims to centralize AI-driven shopping experiences, enabling merchants to sell directly through AI channels, enhancing commerce infrastructure.

Shopify International Ltd Profile

Company Name

Shopify International Ltd

Company Website

https://www.shopify.com/

Year Founded

2004

HQ Location

150 Elgin Street, 8th Floor Ottawa, ON, Canada K2P 1L

Employees

1001-5000

Social

Financials

SERIES C