ShoutOUT Overview

ShoutOUT is a dynamic messaging platform designed for impactful SMS campaigns. It offers a shared inbox for seamless omnichannel customer service, enabling businesses to manage interactions across various platforms efficiently. With its two-way messaging capabilities, ShoutOUT facilitates real-time communication, enhancing customer engagement. Developers can leverage the SMS API and OTP API for integrating messaging solutions into their applications, allowing for customized and secure user interactions. A standout feature is its ability to cater to both small and large businesses, providing a scalable solution that grows with your needs. Whether you're launching a marketing campaign or ensuring customer support, ShoutOUT provides the tools to connect effectively with your audience.

Use Cases

Customers recommend Engagement Management, Loyalty Management, Segmentation And Targeting, as the business use cases that they have been most satisfied with while using ShoutOUT.

Other use cases:

  • Sending & Publishing Communications
  • Referral Management
  • Redemption Management
  • Scheduling Post To Social Media
  • Sales Incentive Management
  • Contact List Management
  • Advertisement
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Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using ShoutOUT.

Other priorities:

  • Improve Internal Communications
  • Improve Brand Engagement
  • Acquire Customers
  • Build Brand Awareness
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ShoutOUT Use-Cases and Business Priorities: Customer Satisfaction Data

ShoutOUT works with different mediums / channels such as Text SMS. E-Mail. and Mobile.

ShoutOUT's features include Personalization, Gamification, and Rewards. and ShoutOUT support capabilities include 24/7 Support, Email Support, Chat Support, etc. also ShoutOUT analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Solutions ShoutOUT SMS & Email Marketing Platform ShoutOUT Customer Loyalty Management Platform ShoutOUT SMS API for Developers ShoutOUT OTP Platform..." Peer review

ShoutOUT, Remarkety Ecommerce Site, etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

ShoutOUT Reward builds customer loyalty with a gamified program that rewards points for various actions like purchasing and sharing. It manages a branded reward portal, offers point redemption, and motivates customers to achieve new tiers and milestones.

Popular Business Setting

for ShoutOUT

Top Industries

  • Automotive
  • Marketing and Advertising
  • Health, Wellness and Fitness

Popular in

  • Small Business
  • Large Enterprise

ShoutOUT is popular in Automotive, Marketing And Advertising, and Health, Wellness And Fitness and is widely used by Small Business, and Large Enterprise,

Comprehensive Insights on ShoutOUT Use Cases

How does ShoutOUT address your Engagement Management Challenges?

How does ShoutOUT address your Loyalty Management Challenges?

How can ShoutOUT enhance your Segmentation And Targeting process?

What benefits does ShoutOUT offer for Sending & Publishing Communications?

How does ShoutOUT address your Referral Management Challenges?

13+ more Business Use Cases

12 buyers and buying teams have used Cuspera to assess how well ShoutOUT solved their Customer Loyalty Management needs. Cuspera uses 254 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Case Studies

Government Administration

CASE STUDY UNDP

ShoutOUT provided an SMS solution for the United Nations Development Programme. UNDP needed to collect data from citizens and institutes across the country and send it to a central platform. ShoutOUT...'s incoming SMS system let anyone send a text to update information. The system captured the SMS content and sent it to the central database using a REST API. This made data collection easy and seamless for UNDP's project.

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Retail

CASE STUDY Shirohana

ShoutOUT built a tier-based loyalty program for Shirohana. Shirohana wanted a loyalty system that offered more than just points for spending. The new program lets customers earn points for more inter...actions, unlocking extra services and third-party offers. The platform connects to their point of sale system and gives real-time point updates. Shirohana also added rewards from their group companies to give more value to loyal customers.

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Food & Beverages

CASE STUDY Saaraketha

ShoutOUT Engage helped Saaraketha run targeted and personalized SMS marketing campaigns. Saaraketha needed a simple way to inform customers about new products and promotions. With ShoutOUT Engage, th...ey quickly set up SMS campaigns using templates, scheduling, and personalization features. The built-in URL shortener and analytics tools increased website traffic and customer conversions. Saaraketha saw higher open rates and improved campaign performance with detailed tracking and reporting.

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Manufacturing

CASE STUDY DSI Tyres

ShoutOUT Labs built a loyalty platform for DSI Tyres. DSI Tyres needed to automate customer engagement and reward loyal buyers. The old system used postcards and manual data, which was slow and costl...y. The new platform lets customers join the loyalty club by texting a code from their tyre. They get instant digital rewards and can refer friends for more points. The system tracks customer data, segments users, and manages campaigns with real-time analytics.

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Entertainment

CASE STUDY Sumathi Awards

ShoutOUT Messaging Platform helped Sumathi Awards manage real-time SMS and mobile app voting for their annual television awards. The challenge was to count SMS votes instantly and update a live leade...rboard in the app. ShoutOUT provided a shortcode SMS solution with AI to recognize different vote formats and allocate them correctly. The platform handled up to 100 SMS votes per second during peak times. This ensured a smooth, uninterrupted voting experience for the audience.

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Oil & Energy

CASE STUDY Mobil

ShoutOUT helped Mobil run a scratch code competition to connect with end customers. Mobil used ShoutOUT's messaging platform to collect customer data and reward participants. The campaign let Mobil a...dmins track SMS, rewards, and engagement in real time. Mobil improved direct communication with customers using ShoutOUT. The solution helped Mobil build stronger customer relationships.

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Video

ShoutOUT - Launch on Product Hunt

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Peers used ShoutOUT for engagement management and loyalty management

ShoutOUT Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.46/5 ★

Read Reviews (9)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.46/5 ★

Read Reviews (9)

Software Failure Risk Guidance

?

for ShoutOUT

Overall Risk Meter

Low Medium High

Top Failure Risks for ShoutOUT

Shoutout Labs, Inc. Profile

Company Name

Shoutout Labs, Inc.

Company Website

https://getshoutout.com/

HQ Location

No 02, 6th Lane, Colombo, Western Province 00300, LK

Employees

NA

Social

Facebook Linkedin Twitter

Financials

NA