ShoutOUT: Product updates, Customer stories, and Insights | 2026 Cuspera

ShoutOUT Messaging Platform helped Sumathi Awards manage real-time SMS and mobile app voting for their annual television awards. The challenge was to count SMS votes instantly and update a live leade...rboard in the app. ShoutOUT provided a shortcode SMS solution with AI to recognize different vote formats and allocate them correctly. The platform handled up to 100 SMS votes per second during peak times. This ensured a smooth, uninterrupted voting experience for the audience.
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ShoutOUT provided an SMS solution for the United Nations Development Programme. UNDP needed to collect data from citizens and institutes across the country and send it to a central platform. ShoutOUT...'s incoming SMS system let anyone send a text to update information. The system captured the SMS content and sent it to the central database using a REST API. This made data collection easy and seamless for UNDP's project.
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ShoutOUT built a tier-based loyalty program for Shirohana. Shirohana wanted a loyalty system that offered more than just points for spending. The new program lets customers earn points for more inter...actions, unlocking extra services and third-party offers. The platform connects to their point of sale system and gives real-time point updates. Shirohana also added rewards from their group companies to give more value to loyal customers.
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ShoutOUT helped Mobil run a scratch code competition to connect with end customers. Mobil used ShoutOUT's messaging platform to collect customer data and reward participants. The campaign let Mobil a...dmins track SMS, rewards, and engagement in real time. Mobil improved direct communication with customers using ShoutOUT. The solution helped Mobil build stronger customer relationships.
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ShoutOUT Labs built a loyalty platform for DSI Tyres. DSI Tyres needed to automate customer engagement and reward loyal buyers. The old system used postcards and manual data, which was slow and costl...y. The new platform lets customers join the loyalty club by texting a code from their tyre. They get instant digital rewards and can refer friends for more points. The system tracks customer data, segments users, and manages campaigns with real-time analytics.
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ShoutOUT Engage helped Saaraketha run targeted and personalized SMS marketing campaigns. Saaraketha needed a simple way to inform customers about new products and promotions. With ShoutOUT Engage, th...ey quickly set up SMS campaigns using templates, scheduling, and personalization features. The built-in URL shortener and analytics tools increased website traffic and customer conversions. Saaraketha saw higher open rates and improved campaign performance with detailed tracking and reporting.
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