accesso ShoWare Overview

Accesso's virtual queuing technology and point-of-sale software redefine guest experiences at top attractions globally. This solution supports sectors like theme parks, ski resorts, live entertainment, and zoos. A standout feature is its ability to minimize wait times, allowing guests to enjoy more activities. This not only enhances visitor satisfaction but also boosts revenue for venues. Accesso's software integrates seamlessly with existing systems, offering a tailored approach to ticketing and visitor management. Its application across diverse attractions highlights its versatility, ensuring both operational efficiency and an enriched guest journey.

Use Cases

Customers recommend Helpdesk Management, Lifetime Value Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using accesso ShoWare.

Other use cases:

  • Create Learning Path
  • Customer Feedback Management
  • Knowledge Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using accesso ShoWare.

Other priorities:

  • Scale Best Practices
  • Increase Sales & Revenue
See all business priorities See less business priorities

accesso ShoWare Use-Cases and Business Priorities: Customer Satisfaction Data

accesso ShoWare works with different mediums / channels such as Phone Calls. Social Media. Mobile etc.

accesso ShoWare's features include Ticketing. and accesso ShoWare support capabilities include 24/7 Support, Phone Support, Email Support, etc. also accesso ShoWare analytics capabilities include Custom Reports, and Analytics.

Reviews

"...the amount of bending and adapting we've had to do to make accesso ShoWare work for our needs has created a steep learning curve for Box Office staff as some of the functionality is not necessarily intuitive for what we do...." Peer review by Kieran, Seattle Children's Museum

Peer review evidence (same sources as the product rating summary)

"...With solutions for box office, kiosk, online, mobile, call center and social media sales, the accesso ShoWare solution enables venues to easily control their operations, set fees and increase overall profitability...." Peer review
"...Training, flexibility, excellent customer service and value, value, value!..." Peer review by Daryl, Quail Creek Property Owners Assn.
"...Can you please send your email again to tickets@accessoshowarecenter.com?..." OFFICIAL WEBSITE accesso ShoWare Center

accesso ShoWare, belong to a category of solutions that help Event Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Showare offers best-in-class ticketing solutions both onsite and online. Venues are empowered to take full control of their ticket sales.

Popular Business Setting

for accesso ShoWare

Top Industries

  • Entertainment

Popular in

  • Enterprise
  • Small Business

accesso ShoWare is popular in Entertainment, and is widely used by Enterprise, and Small Business,

accesso ShoWare Customer wins, Customer success stories, Case studies

How does accesso ShoWare address your Helpdesk Management Challenges?

11 buyers and buying teams have used Cuspera to assess how well accesso ShoWare solved their Event Management needs. Cuspera uses 163 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Event Management needs.

Perfect North Slopes - Hospitality - Medium

Accesso online ticketing system helped Perfect North Slopes boost season pass sales by 45% and early season pass sales by 1500%. The ski area also saw a 48% increase in online advance purchases. The ...solution made eCommerce easier, reduced staff burden, and improved guest experience. Capacity control and online waivers streamlined operations. Positive guest feedback and expanded affiliate partnerships followed the implementation.

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Splish Splash - Entertainment - Large

Accesso's virtual queuing technology helped Splish Splash, a large US water park, cut wait times and boost revenue. The H2Go Pass system sold out in two hours on launch day. In-park spend rose 15% in... the first season. Virtual queuing per caps increased 31% after the first season. Guest satisfaction improved, and over 275,000 H2Go Passes were sold. Accesso also powers Splish Splash's eCommerce, driving ticket and pass sales.

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Barber Vintage Motorsports Museum - Entertainment - Medium

Accesso Siriusware helped Barber Vintage Motorsports Museum cut inventory management time by 75%. The museum saw a 6% increase in online sales and raised $5,000 in Round Up donations. Flexible ticket...ing packages and robust reporting improved operations. Staff productivity increased, and retail management became easier. The museum values the strong partnership and support from accesso.

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Manning Park Resort - Hospitality - Small

Canada

Manning Park Resort used accesso Paradox to fix slow, manual ticketing and disconnected systems. The platform unified guest data, sales, and reporting in one place. Staff now save over 40 hours per m...onth on manual tasks. Online Snow School sales rose by 9%, and Snow School revenue grew 40%. Guests enjoy faster check-ins and better online experiences. Manning Park can now plan smarter and deliver a smoother guest journey.

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Alaska Center for the Performing Arts - Entertainment - Medium

Anchorage, USA

accesso ShoWare helped the Alaska Center for the Performing Arts upgrade from outdated box office systems to a modern electronic ticketing platform. The new system enabled advanced online seat select...ion and efficient ticket exchanges, saving staff time and improving customer service. Hardware upgrades eliminated frequent downtime and network issues. The Alaska Center increased demand by using access codes and exclusive offers for patrons. Ongoing support and feature development from accesso ensured the solution met evolving needs.

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Seattle Thunderbirds - Sports - Small

Kent, USA

Accesso ShoWare helped the Seattle Thunderbirds modernize ticketing. Online ticket sales rose from 32% to 60%. Flex pass sales grew by 54% since 2021–22. Membership accounts more than doubled in a ye...ar. Fans now enjoy self-service options and easy ticket transfers. The team uses automated communications and targeted marketing to boost engagement.

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lightning

Peers used accesso ShoWare for helpdesk management and lifetime value management

accesso ShoWare Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

2.90/5 ★

Read Reviews (12)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

2.90/5 ★

Read Reviews (12)

Software Failure Risk Guidance

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for accesso ShoWare

Top Failure Risks for accesso ShoWare

accesso Technology Group plc News

Executive

Lee Cowie Appointed CEO of accesso

Lee Cowie has been appointed CEO of accesso, succeeding founder Steve Brown. Cowie, previously COO, brings extensive technology leadership experience in leisure and hospitality. His strategic focus includes enhancing accesso's AI-powered analytics platform, integrating payments, and connecting product offerings to improve guest experiences.

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Executive

accesso Names Lee Cowie CEO as Company Pushes Into AI

Accesso Technology Group has appointed Lee Cowie as CEO, succeeding founder Steve Brown. Cowie, previously COO, will focus on expanding AI-driven tools and integrating payments and product strategies. His leadership aims to enhance accesso's venue technology stack, including ticketing, queuing, and guest engagement, leveraging his extensive experience in leisure and hospitality technology.

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M&A

Accesso AI strategy drives growth with Dexibit

Accesso Technology Group has acquired Dexibit to enhance its AI strategy and drive growth. CEO Steve Brown highlights Dexibit's integration capabilities, which consolidate data sources for improved customer insights. This acquisition aims to boost customer retention and win new business, positioning Accesso as a leader in AI-driven solutions. The company targets 79% revenue growth, leveraging product innovation and cost efficiencies.

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M&A

accesso Intelligence Delivers Powerful AI Boost to Attractions

Accesso Technology Group has acquired Dexibit Limited, launching accesso Intelligence, a cross-platform AI and analytics solution for the visitor attractions industry. This platform unifies data from over 100 third-party solutions, offering operators actionable insights and enhancing decision-making. The acquisition empowers venues to optimize guest experiences and streamline operations with advanced AI-driven insights.

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accesso Technology Group plc Profile

Company Name

accesso Technology Group plc

Company Website

https://accesso.com/

HQ Location

Lake Mary, FL

Employees

501-1000

Social

Facebook Linkedin Twitter

Financials

IPO