accesso ShoWare Overview

Accesso's virtual queuing technology and point-of-sale software redefine guest experiences at top attractions globally. This solution supports sectors like theme parks, ski resorts, live entertainment, and zoos. A standout feature is its ability to minimize wait times, allowing guests to enjoy more activities. This not only enhances visitor satisfaction but also boosts revenue for venues. Accesso's software integrates seamlessly with existing systems, offering a tailored approach to ticketing and visitor management. Its application across diverse attractions highlights its versatility, ensuring both operational efficiency and an enriched guest journey.

Use Cases

Customers recommend Helpdesk Management, Lifetime Value Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using accesso ShoWare.

Other use cases:

  • Create Learning Path
  • Customer Feedback Management
  • Knowledge Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using accesso ShoWare.

Other priorities:

  • Scale Best Practices
  • Increase Sales & Revenue
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accesso ShoWare Use-Cases and Business Priorities: Customer Satisfaction Data

accesso ShoWare works with different mediums / channels such as Phone Calls. Social Media. Mobile etc.

accesso ShoWare's features include Ticketing. and accesso ShoWare support capabilities include 24/7 Support, Phone Support, Email Support, etc. also accesso ShoWare analytics capabilities include Custom Reports, and Analytics.

Reviews

"...the amount of bending and adapting we've had to do to make accesso ShoWare work for our needs has created a steep learning curve for Box Office staff as some of the functionality is not necessarily intuitive for what we do...." Peer review by Kieran, Seattle Children's Museum

accesso ShoWare, belong to a category of solutions that help Event Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Showare offers best-in-class ticketing solutions both onsite and online. Venues are empowered to take full control of their ticket sales.

Popular Business Setting

for accesso ShoWare

Top Industries

  • Entertainment

Popular in

  • Enterprise
  • Small Business

accesso ShoWare is popular in Entertainment, and is widely used by Enterprise, and Small Business,

Comprehensive Insights on accesso ShoWare Use Cases

What makes accesso ShoWare ideal for Helpdesk Management?

3+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well accesso ShoWare solved their Event Management needs. Cuspera uses 163 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Event Management needs.

Case Studies

Entertainment

CASE STUDY Heide Park

accesso Passport helped Heide Park move to 100% online ticketing during the COVID-19 pandemic. The park needed to control capacity and eliminate onsite ticket sales. accesso Passport enabled dated, p...re-booked tickets with time slots and integrated promotions online. The solution included close support and fast adaptation of existing systems. Heide Park achieved a smooth digital transformation and improved guest satisfaction.

Entertainment

CASE STUDY Movie Park Germany

accesso Qsmart helped Movie Park Germany move their Speedy Pass Program online. The park faced a tight timeline and needed the system ready by Halloween 2022. They worried about guest acceptance, dig...italization, and mobile network issues. accesso worked closely with the park, providing hands-on support and best practices. The new system improved revenue, operations, and guest experience.

Hospitality

CASE STUDY Iron Mountain Hot Springs

accesso Freedom helped Iron Mountain Hot Springs move from a no-reservation system to a structured reservation model during the pandemic. The solution made operations smoother and improved the guest ...experience. Mobile ordering became easier for guests, leading to a big increase in mobile order revenue. Staff satisfaction also went up. The technology set up Iron Mountain Hot Springs for future growth.

Hospitality

CASE STUDY Perfect North Slopes

accesso Passport and accesso Siriusware helped Perfect North Slopes improve ticketing and online sales. The ski area needed a better way to manage capacity and streamline eCommerce. Integrating acces...so Passport with accesso Siriusware made operations easier and more efficient. Staff found the system easy to use and liked the reporting features. The solution helped Perfect North Slopes provide a better guest experience and drive new revenue.

Entertainment

CASE STUDY Barber Vintage Motorsports Museum

accesso helped Barber Vintage Motorsports Museum improve daily operations and event management. The museum needed a better ticketing system to handle large crowds and complex events. Their old system... lacked good reporting and flexibility. With accesso, the museum made operations smoother and got better support. Staff found it easier to manage busy event days and daily visitors.

Sports

CASE STUDY Dartmouth Skiway

accesso helped Dartmouth Skiway upgrade its outdated eCommerce and ticketing systems. The ski area faced challenges with old technology that limited online and contactless services. After implementin...g accesso's solution, Dartmouth Skiway advanced its technology by two decades in just 55 days. The new system improved guest experience and supported business growth in the ski industry.

lightning

Peers used accesso ShoWare for helpdesk management and lifetime value management

accesso ShoWare Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

2.90/5 ★

Read Reviews (12)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

2.90/5 ★

Read Reviews (12)

Software Failure Risk Guidance

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for accesso ShoWare

Top Failure Risks for accesso ShoWare

accesso Technology Group plc News

M&A

accesso® Acquires Technology of 1RISK

Accesso Technology Group has acquired 1Risk, a provider of safety and compliance management software. This acquisition will integrate 1Risks platform into Accessos technology suite, enabling venues to better manage safety protocols and compliance. The move strengthens Accessos offerings for the leisure and entertainment industry, supporting guest safety and operational efficiency.

M&A

accesso Acquires Technology of 1RISK

accesso has acquired the technology assets of 1RISK, expanding its offerings in risk management solutions for the attractions and leisure industry. This acquisition aims to enhance accessos product suite and strengthen its position in providing integrated technology for venue operators.

Financial

Annual Report and Notice of AGM | Company Announcement

Accesso Technology Group plc has released its Annual Report and Accounts for the year ending 31 December 2024. The company also announced the date and location for its 2025 Annual General Meeting, scheduled for 20 May 2025 in Berkshire. Shareholders can access these documents on the Accesso website.

Customer

From D1 Athletics to Historic Theaters accesso Welcomes New Live Entertainment Clients

accesso has welcomed new live entertainment clients, including D1 Athletics and historic theaters.

accesso Technology Group plc Profile

Company Name

accesso Technology Group plc

Company Website

https://accesso.com/

HQ Location

Lake Mary, FL

Employees

501-1000

Social

Financials

IPO