accesso ShoWare Overview

Accesso's virtual queuing technology and point-of-sale software redefine guest experiences at top attractions globally. This solution supports sectors like theme parks, ski resorts, live entertainment, and zoos. A standout feature is its ability to minimize wait times, allowing guests to enjoy more activities. This not only enhances visitor satisfaction but also boosts revenue for venues. Accesso's software integrates seamlessly with existing systems, offering a tailored approach to ticketing and visitor management. Its application across diverse attractions highlights its versatility, ensuring both operational efficiency and an enriched guest journey.

Use Cases

Customers recommend Helpdesk Management, Lifetime Value Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using accesso ShoWare.

Other use cases:

  • Create Learning Path
  • Customer Feedback Management
  • Knowledge Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using accesso ShoWare.

Other priorities:

  • Scale Best Practices
  • Increase Sales & Revenue
See all business priorities See less business priorities

accesso ShoWare Use-Cases and Business Priorities: Customer Satisfaction Data

accesso ShoWare works with different mediums / channels such as Phone Calls. Social Media. Mobile etc.

accesso ShoWare's features include Ticketing. and accesso ShoWare support capabilities include 24/7 Support, Phone Support, Email Support, etc. also accesso ShoWare analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Training, flexibility, excellent customer service and value, value, value!..." Peer review by Daryl, Quail Creek Property Owners Assn.

accesso ShoWare, belong to a category of solutions that help Event Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Showare offers best-in-class ticketing solutions both onsite and online. Venues are empowered to take full control of their ticket sales.

Popular Business Setting

for accesso ShoWare

Top Industries

  • Entertainment

Popular in

  • Enterprise
  • Small Business

accesso ShoWare is popular in Entertainment, and is widely used by Enterprise, and Small Business,

Comprehensive Insights on accesso ShoWare Use Cases

How does accesso ShoWare address your Helpdesk Management Challenges?

11 buyers and buying teams have used Cuspera to assess how well accesso ShoWare solved their Event Management needs. Cuspera uses 163 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Event Management needs.

Case Studies

Hospitality

CASE STUDY Perfect North Slopes

accesso Passport and accesso Siriusware helped Perfect North Slopes improve ticketing and online sales. The ski area needed a better way to manage capacity and streamline eCommerce. Integrating acces...so Passport with accesso Siriusware made operations easier and more efficient. Staff found the system easy to use and liked the reporting features. The solution helped Perfect North Slopes provide a better guest experience and drive new revenue.

Hospitality

CASE STUDY Iron Mountain Hot Springs

accesso Freedom helped Iron Mountain Hot Springs move from a no-reservation system to a structured reservation model during the pandemic. The solution made operations smoother and improved the guest ...experience. Mobile ordering became easier for guests, leading to a big increase in mobile order revenue. Staff satisfaction also went up. The technology set up Iron Mountain Hot Springs for future growth.

Entertainment

CASE STUDY Movie Park Germany

accesso Qsmart helped Movie Park Germany move their Speedy Pass Program online. The park faced a tight timeline and needed the system ready by Halloween 2022. They worried about guest acceptance, dig...italization, and mobile network issues. accesso worked closely with the park, providing hands-on support and best practices. The new system improved revenue, operations, and guest experience.

Entertainment

CASE STUDY Seattle Thunderbirds

accesso ShoWare helped the Seattle Thunderbirds improve ticketing and fan experience. The team wanted more flexibility and better support. Only 32% of ticket sales were online before. With accesso Sh...oWare, they gained flexible pricing, better online sales, and more self-service options. The partnership made ticketing easier and helped the Thunderbirds connect with fans and grow their business.

Sports

CASE STUDY Dartmouth Skiway

accesso helped Dartmouth Skiway upgrade its outdated eCommerce and ticketing systems. The ski area faced challenges with old technology that limited online and contactless services. After implementin...g accesso's solution, Dartmouth Skiway advanced its technology by two decades in just 55 days. The new system improved guest experience and supported business growth in the ski industry.

CASE STUDY Alaska Center for the Performing Arts

accesso ShoWare helped the Alaska Center for the Performing Arts upgrade from outdated box office systems to a modern electronic ticketing platform. The center needed online seat selection and suppor...t for third-party ticket sales. accesso provided a dedicated client success manager, training, and advanced hardware. The new system reduced downtime and made ticket exchanges easier for staff. The Alaska Center now enjoys flexible, reliable ticketing operations.

lightning

Peers used accesso ShoWare for helpdesk management and lifetime value management

accesso ShoWare Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

2.90/5

Read Reviews (12)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

2.90/5

Read Reviews (12)

Software Failure Risk Guidance

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for accesso ShoWare

Top Failure Risks for accesso ShoWare

accesso Technology Group plc News

Financial

Accesso confident despite dip in first-half revenue

Accesso Technology Group reported a 1.9% revenue decline in the first half of 2025 due to extreme heat affecting attendance and transactions. Despite this, the company remains confident in meeting full-year targets, citing strong summer trading, a strengthened commercial strategy, and increased AI integration in its solutions. Gross profits rose slightly, and the company highlighted the acquisition of 1RISK's technology.

Executive

accesso Technology Group | accesso Names Mike Evenson as Chief

Accesso Technology Group has appointed Mike Evenson as Chief Commercial Officer. Evenson will lead global commercial strategy, focusing on market expansion and growth. With over 20 years of experience in technology and ticketing, he aims to enhance customer engagement and commercial operations. CEO Steve Brown highlights Evenson's expertise in building partnerships and optimizing operations as key to Accesso's growth.

Executive

accesso Names Mike Evenson as Chief Commercial Officer Company Announcement - Financial Times

accesso Technology Group has appointed Mike Evenson as Chief Commercial Officer. Evenson will lead the company's global commercial strategy, focusing on market expansion and aligning sales, marketing, and business development. With over 20 years of experience in technology and ticketing, Evenson aims to drive growth and innovation at accesso.

Executive

accesso Names Mike Evenson as Chief Commercial Officer

accesso Names Mike Evenson as Chief Commercial Officer

accesso Technology Group plc Profile

Company Name

accesso Technology Group plc

Company Website

https://accesso.com/

HQ Location

Lake Mary, FL

Employees

501-1000

Social

Financials

IPO