Signifyd Overview

Signifyd offers commerce protection by providing financial guarantees on approved orders and automating chargeback prevention. Payments are made frictionless with PSD2 compliance.

Use Cases

Customers recommend Advertisement, Measuring Customer Satisfaction, Engaging And Following Up, as the business use cases that they have been most satisfied with while using Signifyd.

Other use cases:

  • Competitive Intelligence
  • Sales Review & Feedback
  • Rating And Review Management
  • Helpdesk Management
  • Contacts History
  • Lifetime Value Management
  • Lead Qualification: Technographic
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Business Priorities

Increase Sales & Revenue and Scale Best Practices are the most popular business priorities that customers and associates have achieved using Signifyd.

Other priorities:

  • Enhance Customer Relationships
  • Acquire Customers
  • Enter New Markets Internationally Or Locally
  • Manage Risk
  • Improve Efficiency
  • Increase Customer Life Time Value
  • Launch New Products
  • Improve ROI
  • Improve Internal Communications
  • Build Brand Awareness
  • Improve Stakeholder Relations
  • Grow Market Share
  • Establish Thought Leadership
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Signifyd Use-Cases and Business Priorities: Customer Satisfaction Data

Signifyd works with different mediums / channels such as Offline. On Premises. Website etc.

Signifyd's features include Personalization, Fraud Detection, Dashboard, etc. and Signifyd support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also Signifyd analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Besides the technology, the team at Signifyd is super engaged all the time and is always looking for ways to improve and help your business...." Peer review by Kumar N S, Head of Products - eCommerce, Internet

Signifyd, Prisync, ShopBase, Rithum Marketing Solutions, Metrilo, etc., all belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Signifyd

Top Industries

  • Retail
  • Apparel & Fashion
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Signifyd is popular in Retail, Apparel & Fashion, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.

Signifyd Customer wins, Customer success stories, Case studies

How does Signifyd facilitate Measuring Customer Satisfaction?

What solutions does Signifyd provide for Engaging And Following Up?

What benefits does Signifyd offer for Competitive Intelligence?

What Are the key features of Signifyd for Sales Review & Feedback?

11 buyers and buying teams have used Cuspera to assess how well Signifyd solved their E-Commerce Software needs. Cuspera uses 909 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Software needs.

Enjuku Racing - Automotive

Signifyd's Guaranteed Fraud Protection helped Enjuku Racing stop fraud and chargebacks. Enjuku Racing used BigCommerce for their online store. Before Signifyd, they faced problems with fraud and lost... money from chargebacks. With Signifyd, they only pay fees on approved orders. If a chargeback happens, Signifyd pays them back in full. This ended their losses and gave them peace of mind.

Read on →

iHeartRaves - Apparel & Fashion

Signifyd's Guaranteed Fraud Protection helped iHeartRaves streamline order review and fraud prevention. The company faced challenges with fraud management as it grew globally. By integrating Signifyd... with Shopify, iHeartRaves made order review seamless. The solution led to a 98% reduction in order review time. CEO Brian Lim praised the impact on their business.

Read on →

Philips - Consumer Electronics

Signifyd's Guaranteed Fraud Protection helped Philips reduce fraud and abuse chargebacks. Philips used the solution with Hybris integration. The company saw improved cost savings and better customer ...satisfaction. A Philips representative said Signifyd builds trust for both consumers and the business. The solution removed concerns about chargebacks.

Read on →

A leading US grocery retailer - Grocery

Signifyd Guaranteed Fraud Protection helped a leading US grocery retailer with digital transformation. The grocer needed to provide secure and seamless omnichannel shopping as they expanded online du...ring the pandemic. Signifyd's solution protected against fraud and abuse. The partnership enabled the retailer to deliver safe, smooth experiences for customers nationwide.

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BHFO - Apparel & Fashion

Signifyd helped BHFO automate their order process. BHFO faced challenges with abuse management, automation, and fraud. They used Signifyd's Chargeback Recovery, Guaranteed Fraud Protection, Guarantee...d INR Protection, and Return Abuse Prevention. The integration was with Shopify Plus. BHFO can now manage return policy abuse, which was not possible before. This reduced the cost of returns for the company.

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This leading footwear retailer - Apparel & Fashion

Guaranteed Fraud Protection helped a leading footwear retailer fight fraud and reduce false declines. The retailer wanted to stop manual reviews and make BOPIS orders faster. Signifyd's solution auto...mated fraud management across all markets. This improved customer experience and made order processing easier.

Read on →

Crimes & Cocktails: Visa’s compelling evidence to fight fraudulent chargebacks

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Frequently Asked Questions(FAQ)

for Signifyd

What is Signifyd used for?

Signifyd is a E-Commerce Software mainly used by its customers to Increase Sales & Revenue and Scale Best Practices by Advertisement, Measuring Customer Satisfaction and Engaging And Following Up .

What are the top features of Signifyd?

Personalization, Fraud detection and Dashboard are some of the top features of Signifyd.

Who uses Signifyd?

Signifyd is used by Retail, Apparel & Fashion and Information Technology And Services among other industries.

What are Signifyd alternatives?

Prisync, ShopBase, Rithum Marketing Solutions and Metrilo are popular alternatives for Signifyd.

Where is Signifyd located?

Signifyd is headquartered at 2540 North First Street, 3rd Floor San Jose, CA 95131.
lightning

Peers used Signifyd for advertisement and measuring customer satisfaction

Signifyd Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.08/5

Read Reviews (40)
Custom Reports

4.43/5

Read Reviews (66)
Analytics

4.32/5

Read Reviews (82)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.08/5

Read Reviews (40)
Custom Reports

4.43/5

Read Reviews (66)
Analytics

4.32/5

Read Reviews (82)

Software Failure Risk Guidance

?

for Signifyd

Overall Risk Meter

Low Medium High

Top Failure Risks for Signifyd

Signifyd News

Product

Signifyd Launches Intelligent Returns to Help Retailers Tackle the Growing Returns Challenge

Signifyd has launched Intelligent Returns, a suite with Instant Refunds and Returns Insights, to help UK and European retailers manage returns. These solutions leverage machine learning and real-time risk intelligence to provide immediate refunds to trusted customers and insights into return patterns, aiming to reduce costs and prevent abuse while maintaining customer loyalty.

Partnership

Swap and Signifyd Partner to Empower Brands with Secure, Seamless Global Commerce | Signifyd

Swap and Signifyd have formed a strategic partnership to enhance global e-commerce operations. By integrating Signifyd's fraud prevention technology with Swap's platform, the collaboration aims to provide a secure and seamless cross-border commerce experience. This partnership addresses challenges like fraud risks and compliance issues, enabling brands to expand internationally with confidence.

Signifyd Profile

Company Name

Signifyd

Company Website

https://www.signifyd.com/

HQ Location

2540 North First Street, 3rd Floor San Jose, CA 95131

Employees

101-250

Social

Financials

SERIES D