Simplydesk Overview
SimplyDesk facilitates daily IT operations by automating support tasks and tracking assets, ensuring compliance with service level agreements. Enterprises use SimplyDesk to streamline their IT helpdesk and IT service management processes. The platform is tailored for IT departments and service providers, offering flexible deployment options, including SaaS and on-premise solutions. It supports various license types based on the number of agents and assets, making it adaptable to different organizational needs. SimplyDesk is trusted by numerous companies for its reliability in managing IT services, enhancing the efficiency of customer service teams and general IT operations.
Use Cases
Customers recommend Helpdesk Management, Contract Management, Proposal & Quote Management, as the business use cases that they have been most satisfied with while using Simplydesk.
Business Priorities
Improve Internal Communications is the most popular business priority that customers and associates have achieved using Simplydesk.
Simplydesk Use-Cases and Business Priorities: Customer Satisfaction Data
Simplydesk's features include Ticketing. and Simplydesk support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Simplydesk analytics capabilities include Custom Reports, and Analytics.
Reviews
"...Simplydesk allows you to quickly implement a helpdesk adapted to your environment and to manage your IT and Furniture Assets...." Peer review from PCI
Simplydesk, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Simplydesk offers efficient IT helpdesk and asset management solutions, including IT asset inventory and movable asset inventory, available on-premise and SaaS. Discover streamlined IT management today.
Comprehensive Insights on Simplydesk Use Cases
What makes Simplydesk ideal for Helpdesk Management?
How can Simplydesk enhance your Contract Management process?
Simplydesk Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (4) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (4) |
Software Failure Risk Guidance
?for Simplydesk
Top Failure Risks for Simplydesk
Simplydesk Profile
Company Name
Simplydesk
Company Website
https://www.simplydesk.com/HQ Location
Gorge de loup activity park - 24 avenue Joannes Masset - Building 5 - 69009 LYON - FRANCE
Employees
1-10
Social
Financials
PRIVATE
