Singlecomm Overview

Singlecomm is cloud-based contact center software enhancing agent experiences and business advantages. Customer engagement is increased through its advanced features.

Use Cases

Customers recommend Helpdesk Management, Engagement Management, Social Media Analytics, as the business use cases that they have been most satisfied with while using Singlecomm.

Other use cases:

  • Lead Qualification: Technographic
  • Workflow Management
  • Measuring Customer Satisfaction
  • Training & Onboarding
  • Tracking & Monitoring Communications
  • Campaign Management
  • Competitive Intelligence
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Business Priorities

Shorten Ramp Up Time and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Singlecomm.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
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Singlecomm Use-Cases and Business Priorities: Customer Satisfaction Data

Singlecomm works with different mediums / channels such as Phone Calls, and Omnichannel,

Reviews

"...The primary benefit to using SingleComm is that it makes managing my accounts so much easier, and don't have to navigate between multiple different platforms for scripting, reporting, and call routing as call center technology historically forced companies to do...." Peer review by Olivia F, Account Executive

Singlecomm, belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on Singlecomm Use Cases

What Are the key features of Singlecomm for Helpdesk Management?

How efficiently Does Singlecomm manage your Engagement Management?

Case Studies

COMPANY INDUSTRY CASE STUDIES
Singlecomm case study

Beachbody
Hospital & Health Care
Hospital & Health Care
CASE STUDY Beachbody

Beachbody improved time-to-market efficiency by using SingleComm's call center software, allowing rapid script management and optimization across multiple contact centers.

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Singlecomm Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.19/5 ★

Read Reviews (13)
Analytics

4.12/5 ★

Read Reviews (6)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.19/5 ★

Read Reviews (13)
Analytics

4.12/5 ★

Read Reviews (6)

Software Failure Risk Guidance

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for Singlecomm

Top Failure Risks for Singlecomm

SingleComm Profile

Company Name

SingleComm

Company Website

https://singlecomm.com/

HQ Location

3200 Rockbridge St, Richmond, Virginia 23230, US

Employees

11-50

Social

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Financials

SEED