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Sip2Dial Call Center Software: Reviews, Testimonials and Expert Opinions
(669)Call Center Software | Call Center ... - sip2dial.com
Top 15 Sip2Dial Call Center Software Alternatives
Toky
Business Phone System & Integrated VoIP Service
"We are incredibly happy with Toky. We have tried so many VOIP providers and none come close to Toky in terms of speed of setup. Within 10 minutes we had a viable phone solution, and we were customers.
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- Adrian G
Exotel
Cloud Communication APIs for Calls, SMS, User verifications and more
Exotel is a cloud telephony system with in-built security and reliability for enabling business communication from remote, without the need for additional infrastructure. It enables business continuity for remote teams, field workers and home based sales and support teams. The software can be used in industries such as Healthcare, Education, Ecommerce, Logistics and more. ...
Exotel is scalable and can be used as a Cloud based contact or call centre solution. Its phone number masking feature can be used where customer privacy is required to be maintained, and the COD (Confirm on Delivery) feature that finds use in the eCommerce industry. The software also includes a patented Lead management feature that connects the buyer and seller through cloud telephony enabling tracking and tracing through the Exotel platform .
Other features included are Multi-level IVR that enables greeting and routing the caller to the appropriate teams, Real-time Notifications with facility for setting up preferences, Unlimited channels on all plans, Call Recording that includes dual channel recording enabling training evaluations and dispute resolutions and more.
Dialpad Ai Contact Center
Customer service software with AI-enabled real-time assist, sentiment analysis, and more.
Dialpad Ai Contact Centre is the most advanced omnichannel contact centre, with Ai-enabled digital, inbound, and outbound voice capabilities designed to provide excellent customer outcomes. It assists organisations in better understanding their customers in order to reduce churn, streamline agent and supervisor workflows to increase productivity, and significantly improve customer-centric metrics. ...
Dialpad Ai Contact Centre offers a toolkit that delivers real-time Ai suggestions to both agents and supervisors, improving service standards in both real-time and post-call review. Customers can easily interact with the company through any channel they prefer, including an AI-powered virtual assistant, resolving issues quickly and building trust in the brand.
CloudTalk
Cloudtalk | Handle phone conversations in a modern way, Real-time Customer Card
CloudTalk is a call center software that helps growing businesses expand. CloudTalk provides all the apps that work best for the business. Solve customer queries faster and improve CSAT with crystal-clear voice quality, coverage in 160 countries, custom IVR flows, smart call routing, and countless one-click integrations by reaching customers anywhere anytime. ...
It provides the facility to make calls with a cloud-based business phone system and focuses solely on business growth and also interconnects the branches, departments, and team members hassle-free.
Some of its features include improving customer support, intelligent call routing techniques, and boosting the productivity of the staff, teams and department. Integration with CRM tools, helpdesk and e-commerce solutions, detailed statistics and call monitoring and so on.
eVoice
Virtual Business Phone Numbers & Virtual Phone ...
eVoice is a Virtual Business phone service that frees up businesses from hardware limitations enabling phone services that can scale with the business. It is targeted for small businesses and is available as a desktop version or on mobile. ...
eVoice features include Virtual voicemail that can be accessed online on any device with email notifications when there is a new message waiting. Business call routing can be enabled based on time-based routing rules and forwarding enabled to any number at any time. eVoice enables choice of phone numbers that can be chosen based on the business type.
The Auto attendant feature enables call handling with information on menu options and extensions. A phone greeting feature enables recording a message appropriate to the business.
CallHippo
Virtual conferencing and Phone system with instant setup facility, enabling online conferencing and making and receiving calls across the globe
CallHippo is an on-demand Voice-over-Internet Protocol (VoIP) Service Provider that implements cloud computing into the world of telephony. Its powerful business phone system is one of the most comprehensive solutions for all business communication needs. It helps to enhance customer relationships, improve internal communications and launch new products. ...
CallHippo supports to deliver a smooth customer experience with IVR, Smart Call Routing, Live Call Monitoring, and more to offer highly personalized customer experiences and resolve issues faster. It improve agents’ sales capabilities and get more conversions to improve productivity. Also, easily integrates with important business tools by leveraging automated integrations to build smooth workflows for sales and support teams to pave the way for satisfying customer journeys.
Some of its features are a power dialer to power up sales, intuitive time saving with Global connect, call transfer to redirect a connected call, call queuing, call forwarding and much more.
CallFire
Texting and Calling Solutions that Help You Reach More Customers
CallFire is a cloud-based platform that provides call centers with automated outbound campaign options and helps to track their business progress and functions. It specializes in helping local businesses grow and retain their revenue through proactive outreach and engagement. ...
CallFire main features fall under the following categories: voice broadcast, text messaging, call tracking, IVR, cloud call center and developer API. It provides agents with all customer history and notes in one interface by integrating with CRM and excel spreadsheets. The app supports unlimited call transfers and offers real-time reporting.
CallFire record calls, add customized scripts and play pre-recorded voicemail messages for customers. Through its voice broadcast and text messaging feature this application gives agents the flexibility to update information, send important alerts, notify customers, promote services and track the progress of employees. It provides IVR system service which helps to set up surveys and appointment reminders, make payments and create polls for outbound and inbound purposes.
Sarv Email Marketing
Email Marketing Solutions and Newsletter Service Providers - sarv.com
Sarv Email Marketing is the heart of communication that helps to communicate, interact and transact with the customers via Email Services in the most efficient, reliable and flexible way. It helps to understand the subscribers more efficiently, enter new markets and improve ROI. ...
Sarv Offers Business Email Marketing Service that helps to send the right mail to the right person. It helps to create and send a beautiful and personalized mailer with marketing tools like automation, user-friendly drag and drop editor, advanced segmentation, A/B testing, advanced metrics, reporting, and more for the fast-growing business.
Sarv features include design a responsive email and view it on any device, analyze all the email elements to make sure the campaign will not hit SPAM, manage the subscribers in multiple contact lists in the real-time, customize and edit the photos while creating the email newsletter with help of image editor and many more.
Call Tracker
Call Tracking for Advertising and Sales
Call Tracker is a call tracking software that helps in creating data driven Marketing strategies by providing insights on the campaigns that drive the phone calls. The software has been designed and built for supporting Marketing agencies. The software provides White labelling facility for the Agencies to provide call tracking for their clients, under their business logo and branding. ...
Call Tracker’s easy to use interface enables tracking calls across the marketing and advertising channels providing real-time insights and ROI on Marketing campaigns. It also enables custom flows for managing inbound calls, Voicemail facility with transcriptions and notifications and managing multiple companies with a single account using the Agency feature.
Some of the other features of Call Tracker are - the Pre Answer Whisper feature that helps in providing the context before the call is connected, Recording feature, SMS texting for business teams, Instant notifications on Inbound leads, Email summary reports and more.
