Skedulo Overview

Skedulo’s mobile workforce management software enhances employee scheduling and capacity management. Productivity and ROI are increased through streamlined operations.

Use Cases

Customers recommend Null, Engagement Management, Contract Management, as the business use cases that they have been most satisfied with while using Skedulo.

Other use cases:

  • Workflow Management
  • Helpdesk Management
  • Communication Management
  • Social Media Analytics
  • Training & Onboarding
  • Digital Signature
  • Collaboration
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Skedulo.

Other priorities:

  • Improve Internal Communications
  • Improve ROI
  • Increase Sales & Revenue
  • Scale Best Practices
  • Improve Efficiency
  • Improve Consistency
  • Improve Brand Engagement
  • Improve Visibility
  • Improve Digital And Social Presence
  • Establish Thought Leadership
  • Launch New Products
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
See all business priorities See less business priorities

Skedulo Use-Cases and Business Priorities: Customer Satisfaction Data

Skedulo works with different mediums / channels such as Mobile.

Skedulo's features include Personalization, , , etc. and Skedulo support capabilities include AI Powered, Email Support, Phone Support, etc. also Skedulo analytics capabilities include Analytics, and Custom Reports.

Reviews

"From a leadership perspective, we didn’t have visibility into what was going on in the field — what stores we were staffing that day, who was supposed to be there, or whether they were showing up." - Ellen Jokerst

Peer review evidence (same sources as the product rating summary)

"Skedulo helped Tyrrells Property Inspections improve daily property inspection scheduling. Tyrrells' admin staff struggled with manual processes and too many emails. Real-time updates were hard to share with field consultants. Skedulo automated job dispatch and centralized information. Manual scheduling dropped by 90%. Time to dispatch jobs fell by 50%. Staff now work more efficiently and deliver better service." https://www.skedulo.com/customers/case-study-tyrrells-property-inspections/
"...Skedulo's ability to adapt to salesforce has also allowed us to keep a very efficient, streamlined process from customer interaction and booking all the way to dispatching a cleaner for a job...." Peer review by Isfand C.
"...With team agreement on what changes needed to happen, managers moved to the next step...." Case Study NJRA

Skedulo, GorillaDesk, MobiWork Field Service Software, GoSpotCheck, FieldEZ, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Skedulo

Top Industries

  • Hospital & Health Care
  • Non-Profit Organization Management
  • Consumer Services

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Skedulo is popular in Hospital & Health Care, Non-Profit Organization Management, and Consumer Services and is widely used by Mid Market, Enterprise, and Small Business.

Skedulo Customer wins, Customer success stories, Case studies

How does Skedulo facilitate Null?

How efficiently Does Skedulo manage your Engagement Management?

How can Skedulo enhance your Contract Management process?

What benefits does Skedulo offer for Workflow Management?

What Are the key features of Skedulo for Helpdesk Management?

11 buyers and buying teams have used Cuspera to assess how well Skedulo solved their Field Service Management needs. Cuspera uses 2484 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.

CUSTOMERS TESTIMONIALS
Skedulo testimonial

Ellen Jokerst

Retail Scheduling Coordinator

Sunrun

From a leadership perspective, we didn’t have visibility into what was going on in the field — what stores we were staffing that day, who was supposed to be there, or whether they were showing up. Testimonial By Ellen Jokerst
Skedulo testimonial

Joe Zito

Vice President of Information Technology

American Red Cross

We knew we had room for overall process improvement and greater efficiency, but we needed a system that would sit natively in Salesforce and be able to manage all the data points that go into a scheduling decision. Testimonial By Joe Zito
Skedulo testimonial

Kimberley Bradbury

Salesforce Platform Manager

Mainmark

The business needed to move from paper-based processes to digital processes. We had a huge amount of paper-based work, combined with Excel spreadsheets and information on whiteboards. We decided to go digital to both become more efficient, and do more with less. Testimonial By Kimberley Bradbury
CUSTOMERS TESTIMONIALS
Skedulo testimonial

Ellen Jokerst

Retail Scheduling Coordinator

Sunrun

From a leadership perspective, we didn’t have visibility into what was going on in the field — what stores we were staffing that day, who was supposed to be there, or whether they were showing up. Testimonial By Ellen Jokerst
Skedulo testimonial

Joe Zito

Vice President of Information Technology

American Red Cross

We knew we had room for overall process improvement and greater efficiency, but we needed a system that would sit natively in Salesforce and be able to manage all the data points that go into a scheduling decision. Testimonial By Joe Zito
Skedulo testimonial

Kimberley Bradbury

Salesforce Platform Manager

Mainmark

The business needed to move from paper-based processes to digital processes. We had a huge amount of paper-based work, combined with Excel spreadsheets and information on whiteboards. We decided to go digital to both become more efficient, and do more with less. Testimonial By Kimberley Bradbury
 

ECL Group - Information Technology And Services - Medium

Auckland, New Zealand

Skedulo helped ECL Group manage their mobile workforce. ECL Group used Skedulo to schedule and track field staff. The platform improved job allocation and communication. ECL Group saw better efficien...cy in their operations. The solution made it easier to manage remote teams. Skedulo supported ECL Group’s growth in field service management.

 

Mainmark - Construction - Medium

Sydney, Australia

Mainmark used Skedulo to manage its mobile workforce. The platform helped Mainmark schedule and track field teams. This improved job allocation and reduced manual processes. Mainmark saw better visib...ility and faster response times. The solution made it easier to manage remote workers. Skedulo supported Mainmark’s growth in the construction industry.

 

Where Food Comes From - Consumer Services - Small

Castle Rock, USA

Skedulo’s mobile workforce management platform helped Where Food Comes From manage over 60 mobile inspectors. Before Skedulo, the company struggled with visibility and slow billing. Skedulo integrate...d with Salesforce to give real-time insights and secure data sharing. Schedulers and finance teams saw faster billing and better workload management. The company now recognizes revenue faster and supports growth across four sub-companies.

 

Rocket Fiber - Internet - Small

Detroit, USA

Skedulo helped Rocket Fiber, an internet service provider in Detroit, improve how they schedule mobile workers. The company used Skedulo to make workforce scheduling more efficient. This helped Rocke...t Fiber meet customer expectations in a demanding market. The solution turned scheduling from a challenge into a competitive advantage. The case highlights the impact of mobile workforce management for service providers.

 

CWPS - Information Technology And Services - Medium

Washington, DC, USA

Skedulo helped CWPS, an IT services provider, fix missed appointments and cut service costs. CWPS used to manage schedules with spreadsheets and email, leading to errors and unhappy clients. Skedulo ...automated scheduling and integrated with Salesforce, making work requests and dispatch easy. CWPS saved $170,000 a year and gained 20-25 extra work hours weekly. The team adopted Skedulo quickly, rolling it out in just three weeks.

 

Reconnect NZ - Non Profit Organization Management - Small

Auckland, New Zealand

Skedulo helped Reconnect NZ move from manual scheduling to a streamlined digital system. Before Skedulo, staff used spreadsheets, emails, and calls, which led to errors and wasted time. With Skedulo,... Reconnect NZ can quickly assign caregivers, centralise communications, and reduce mistakes. The platform makes it easy to match youth workers with clients and manage emergency housing staff. Tasks that took weeks now take just days, improving service for at-risk youth.

What is Skedulo?

Video Thumbnail

Frequently Asked Questions (FAQ)

What buyers ask before choosing Skedulo

What is Skedulo?

Skedulo is a Platform for Deskless Workforce that helps any company in any industry to schedule, manage, engage, and analyze their deskless workforce while delivering a best-in-class experience for employees, schedulers, business owners, and customers. This platform help organizations manage their mobile workforces to schedule faster and smarter, execute work efficiently and extend the system and workflow with high extensibility, flexibility, and scalability.

Skedulo centrally manages the workforce and automates schedules empowering employees with the right tools to maximize their time by integrating the existing technology and tailoring the unique workflow. Skedulo’s powerful scheduling software makes it easy to get the right person to the right place on time, every time.

Skedulo helps match available and qualified workers with customer expectations and requirements. Aligns work requirements with workers' skills and availability and provides mobile and shift workers with a powerful tool for communicating in real-time with schedulers and other resources. Also, utilize actionable reporting for evidence-based decision making, fast compliance reporting, and insights that help boost performance.

What is Skedulo used for?

Skedulo is a Field Service Management Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Null, Engagement Management and Contract Management .

What are the top features of Skedulo?

Personalization, null and null are some of the top features of Skedulo.

Who uses Skedulo?

Skedulo is used by Hospital & Health Care, Non-Profit Organization Management and Consumer Services among other industries.

What are Skedulo alternatives?

GorillaDesk, MobiWork Field Service Software, GoSpotCheck and FieldEZ are popular alternatives for Skedulo.

Where is Skedulo located?

Skedulo is headquartered at San Francisco, CA.
lightning

Peers used Skedulo for null and engagement management

Skedulo Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.80/5

Read Reviews (40)
Analytics

4.71/5

Read Reviews (114)
Custom Reports

4.06/5

Read Reviews (211)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.80/5

Read Reviews (40)
Analytics

4.71/5

Read Reviews (114)
Custom Reports

4.06/5

Read Reviews (211)

Skedulo Integrations

Skedulo integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export
Data Import

Software Failure Risk Guidance

?

for Skedulo

Overall Risk Meter

Low Medium High

Top Failure Risks for Skedulo

Skedulo, Inc. News

Product

Skedulo Launches Independent Platform To Simplify The Complexity Of Today's Modern Workforce And Transform The Customer Experience

Skedulo has launched a new independent platform aimed at simplifying workforce management and enhancing customer experience. This platform targets operations teams and mobile workforces, providing tools to better manage worker movement and improve service delivery.

Product

Action required: Salesforce MFA enforcement and Skedulo Plus

Skedulo has updated its platform to support Salesforce's Multi-Factor Authentication (MFA) enforcement for Skedulo Plus users accessing Salesforce interfaces. This update ensures seamless access by establishing Salesforce UI sessions as High Assurance, preventing MFA interruptions. Administrators must enable the new Salesforce MFA delegation setting to maintain uninterrupted access for field workers.

Product

Mobile Extensions - AUHC Travel and Transport v1.2.4 is now available - Skedulo

Skedulo has released version 1.2.4 of its Mobile Extensions for AUHC Travel and Transport. This update allows users to record vehicles used for appointments and restrict editing on completed jobs. The extension now uses Node.js 24 for improved compatibility with AWS and enhanced stability.

Product

Optimization Results Improvements - Skedulo

Skedulo has released updates to its web app, enhancing job scheduling and route optimization features. Improvements include displaying time constraints in job tooltips, hyperlinking job IDs, sequential stop numbers on route maps, and a padlock icon for locked jobs. Additionally, map loading and route search filtering have been optimized for faster performance.

Skedulo, Inc. Profile

Company Name

Skedulo, Inc.

Company Website

https://www.skedulo.com/

HQ Location

San Francisco, CA

Employees

51-100

Social

Financials

SERIES B