Skedulo: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Skedulo
Brand: Skedulo
Rating: 4.34 (2484 reviews)

4.34 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

(2484)

Cloud based Software to Empower the Deskless Workforce

AI Powered

App Partner

Skedulo Overview

Skedulo’s mobile workforce management software enhances employee scheduling and capacity management. Productivity and ROI are increased through streamlined operations.

Use Cases

Customers recommend Scheduling & Dispatching, Engagement Management, Contract Management, as the business use cases that they have been most satisfied with while using Skedulo.

Other use cases:

Workflow Management
Helpdesk Management
Communication Management
Social Media Analytics
Training & Onboarding
Digital Signature
Collaboration

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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Skedulo.

Other priorities:

Improve Internal Communications
Improve ROI
Increase Sales & Revenue
Scale Best Practices
Improve Efficiency
Improve Consistency
Improve Brand Engagement
Improve Visibility
Improve Digital And Social Presence
Establish Thought Leadership
Launch New Products
Enter New Markets Internationally Or Locally
Grow Market Share

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Skedulo Use-Cases and Business Priorities: Customer Satisfaction Data

Skedulo works with different mediums / channels such as Mobile.

Skedulo's features include Personalization, Job Scheduling, Automation, etc. and Skedulo support capabilities include AI Powered, Email Support, Phone Support, etc. also Skedulo analytics capabilities include Analytics, and Custom Reports.

Reviews

"We knew we had room for overall process improvement and greater efficiency, but we needed a system that would sit natively in Salesforce and be able to manage all the data points that go into a scheduling decision." - Joe Zito

Skedulo, FieldAware, Kickserv, B2Field, FieldEZ, etc., all belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Skedulo

Top Industries

Hospital & Health Care
Non-Profit Organization Management
Consumer Services

Popular in

Mid Market
Enterprise
Small Business

Skedulo is popular in Hospital & Health Care, Non-Profit Organization Management, and Consumer Services and is widely used by Mid Market, Enterprise, and Small Business.

Comprehensive Insights on Skedulo Use Cases

Why is Skedulo the best choice for Scheduling & Dispatching?

Skedulo helps businesses schedule and manage mobile workforces. It improves efficiency and accuracy, especially as companies grow. The software integrates with other platforms, like Salesforce, to manage data and optimize operations.

"Learn how the American Red Cross used Skedulo to unify their data from disparate systems to improve efficiencies and reduce the costs of managing their mobile trainers." https://www.skedulo.com/customers/american-red-cross/

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What solutions does Skedulo provide for Engagement Management?

Skedulo streamlines work scheduling and improves communication between businesses and their mobile workforce. The platform facilitates customer engagement by providing real-time updates and progress reports. However, users need to plan and understand their business processes before implementing the platform to maximize its benefits.

"...With its thoughtful use of the Skedulo platform, Solace has transformed how it engages with its patients and supports its mobile clinicians...." Case Study Solace Pediatric

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What benefits does Skedulo offer for Contract Management?

How can Skedulo optimize your Workflow Management Workflow?

What solutions does Skedulo provide for Helpdesk Management?

35+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Skedulo solved their Field Service Management needs. Cuspera uses 2484 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Joe Zito Vice President of Information Technology American Red Cross	We knew we had room for overall process improvement and greater efficiency, but we needed a system that would sit natively in Salesforce and be able to manage all the data points that go into a scheduling decision. Testimonial By Joe Zito
Vinny Pacione Director of Consumer Digital BioReference Laboratories	The ability of Skedulo’s team to get the platform up and running and ready for the world was amazing. We were ready in a week or two as opposed to the month or two other vendors would need. Testimonial By Vinny Pacione
David Benoit Owner and President ServiceMaster Clean	To someone considering Skedulo, I would say that it’s going to allow you more complexity in your field management. It’s going to give you a tight integration to Salesforce, or whatever platform you want to use. And it allows you to connect the different areas of your business. Testimonial By David Benoit

CUSTOMERS	TESTIMONIALS
Joe Zito Vice President of Information Technology American Red Cross	We knew we had room for overall process improvement and greater efficiency, but we needed a system that would sit natively in Salesforce and be able to manage all the data points that go into a scheduling decision. Testimonial By Joe Zito
Vinny Pacione Director of Consumer Digital BioReference Laboratories	The ability of Skedulo’s team to get the platform up and running and ready for the world was amazing. We were ready in a week or two as opposed to the month or two other vendors would need. Testimonial By Vinny Pacione
David Benoit Owner and President ServiceMaster Clean	To someone considering Skedulo, I would say that it’s going to allow you more complexity in your field management. It’s going to give you a tight integration to Salesforce, or whatever platform you want to use. And it allows you to connect the different areas of your business. Testimonial By David Benoit

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
Sunrun Consumer Electronics	Consumer Electronics	Case Study Sunrun Learn how Sunrun, leading home solar and battery company, uses Skedulo to consolidate data, schedule, analyze, and optimize across its retail locations to roll out solar technology across the country. Read More
GPDQ Medical Practice	Medical Practice	Case Study GPDQ Learn How GPDQ partnered with Skedulo for end-to-end scheduling and mobile workforce management when both companies were just in their infancy. Read More
BioReference Laboratories Hospital & Health Care	Hospital & Health Care	Case Study BioReference Laboratories Skedulo enabled BioReference Laboratories to scale COVID-19 testing rapidly using high-capacity scheduling solutions. Read More

Video

What is Skedulo?

Frequently Asked Questions(FAQ)

for Skedulo

What is Skedulo?

Skedulo is a Platform for Deskless Workforce that helps any company in any industry to schedule, manage, engage, and analyze their deskless workforce while delivering a best-in-class experience for employees, schedulers, business owners, and customers. This platform help organizations manage their mobile workforces to schedule faster and smarter, execute work efficiently and extend the system and workflow with high extensibility, flexibility, and scalability.

Skedulo centrally manages the workforce and automates schedules empowering employees with the right tools to maximize their time by integrating the existing technology and tailoring the unique workflow. Skedulo’s powerful scheduling software makes it easy to get the right person to the right place on time, every time.

Skedulo helps match available and qualified workers with customer expectations and requirements. Aligns work requirements with workers' skills and availability and provides mobile and shift workers with a powerful tool for communicating in real-time with schedulers and other resources. Also, utilize actionable reporting for evidence-based decision making, fast compliance reporting, and insights that help boost performance.

What is Skedulo used for?

Skedulo is a Field Service Management Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Scheduling & Dispatching, Engagement Management and Contract Management .