Skilljar Overview

Skilljar powers high-impact customer education programs with its external LMS. Customers, partners, and team members can be trained effectively using this software.

Use Cases

Customers recommend Onboarding, Engagement Management, Customer Feedback Management, as the business use cases that they have been most satisfied with while using Skilljar.

Other use cases:

  • Content Management
  • Lifetime Value Management
  • Social Media Management
  • Courses & Assessment
  • Campaign Management
  • Sending & Publishing Communications
  • Collaboration
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Skilljar.

Other priorities:

  • Increase Sales & Revenue
  • Scale Best Practices
  • Improve ROI
  • Increase Customer Life Time Value
  • Build Brand Awareness
  • Launch New Products
  • Establish Thought Leadership
  • Improve Stakeholder Relations
  • Improve Internal Communications
  • Manage Risk
  • Enter New Markets Internationally Or Locally
  • Shorten Ramp Up Time
  • Improve Brand Engagement
See all business priorities See less business priorities

Skilljar Use-Cases and Business Priorities: Customer Satisfaction Data

Skilljar works with different mediums / channels such as Promotions.

Skilljar's features include Personalization, Recording, Micro Customer Segmenting, etc. and Skilljar support capabilities include Chat Support, Email Support, 24/7 Support, etc. also Skilljar analytics capabilities include Analytics, and Custom Reports.

Reviews

"Shared knowledge and lifelong learning have been key tenets of U-Haul since Day One. U-Haul University is a sustainable means of providing our team with professional growth opportunities any time, any place and on any device." - Tom Prefling

Skilljar, Looop by 360Learning, Kahoot!, Academy Of Mine, SkyPrep LMS, etc., all belong to a category of solutions that help Learning Management System. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Skilljar

Top Industries

  • Computer Software
  • Insurance
  • Retail

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Skilljar is popular in Computer Software, Insurance, and Retail and is widely used by Enterprise, Mid Market, and Small Business.

Comprehensive Insights on Skilljar Use Cases

How does Skilljar address your Onboarding Challenges?

What solutions does Skilljar provide for Engagement Management?

How can Skilljar enhance your Customer Feedback Management process?

What solutions does Skilljar provide for Content Management?

Why is Skilljar the best choice for Lifetime Value Management?

46+ more Business Use Cases

32 buyers and buying teams have used Cuspera to assess how well Skilljar solved their Learning Management System needs. Cuspera uses 2597 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Learning Management System needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Skilljar testimonial

Tom Prefling

Director of Internal Communications

U-Haul

Shared knowledge and lifelong learning have been key tenets of U-Haul since Day One. U-Haul University is a sustainable means of providing our team with professional growth opportunities any time, any place and on any device. Testimonial By Tom Prefling
Skilljar testimonial

Katie Liestman

HCHB University

Skilljar has been a lifesaver for our company. We were in need of a product that would provide an exceptional user experience from the point of purchase to the conclusion of training. With Skilljar, our program’s revenue has increased by over 40% year-over-year. Not only is the product incredible, ...but the partnership we’ve developed with our team at Skilljar has made our experience even better. Any questions we’ve had, or issues we’ve run into along the way, the Skilljar team has empowered and supported us. Relationships are key with any product, and our connection with Skilljar has made us fans for life.

Testimonial By Katie Liestman
Skilljar testimonial

Adam Baratz

Vice President of Customer Success

Qualia

After a ton of research, I believe Skilljar is the premier customer facing LMS. A week after launching our beta, I felt confident estimating that my team’s productivity would increase by at least 30 percent, and it certainly has. With our thousands of active accounts that use Qualia for their compa...nies’ mission-critical needs, our CS organization is now able to drive engagement on the LMS rather than reinvent the wheel with each new conversation. It’s lifted an enormous weight from their shoulders.

Testimonial By Adam Baratz
CUSTOMERS TESTIMONIALS
Skilljar testimonial

Tom Prefling

Director of Internal Communications

U-Haul

Shared knowledge and lifelong learning have been key tenets of U-Haul since Day One. U-Haul University is a sustainable means of providing our team with professional growth opportunities any time, any place and on any device. Testimonial By Tom Prefling
Skilljar testimonial

Katie Liestman

HCHB University

Skilljar has been a lifesaver for our company. We were in need of a product that would provide an exceptional user experience from the point of purchase to the conclusion of training. With Skilljar, our program’s revenue has increased by over 40% year-over-year. Not only is the product incredible, ...but the partnership we’ve developed with our team at Skilljar has made our experience even better. Any questions we’ve had, or issues we’ve run into along the way, the Skilljar team has empowered and supported us. Relationships are key with any product, and our connection with Skilljar has made us fans for life.

Testimonial By Katie Liestman
Skilljar testimonial

Adam Baratz

Vice President of Customer Success

Qualia

After a ton of research, I believe Skilljar is the premier customer facing LMS. A week after launching our beta, I felt confident estimating that my team’s productivity would increase by at least 30 percent, and it certainly has. With our thousands of active accounts that use Qualia for their compa...nies’ mission-critical needs, our CS organization is now able to drive engagement on the LMS rather than reinvent the wheel with each new conversation. It’s lifted an enormous weight from their shoulders.

Testimonial By Adam Baratz

Case Studies

Computer Software

CASE STUDY Zenefits

Skilljar helped Zenefits build a customer education platform. Zenefits wanted to improve onboarding and reduce support costs. They launched the Zenefits Training Initiative with 50 courses in four we...eks. 13% of new users started training, with an average of five courses per user. The course completion rate was 55%. Zenefits saw a 5% reduction in support tickets.

Computer Software

CASE STUDY Zendesk

Skilljar helped Zendesk improve customer training by replacing their old LMS. Zendesk needed better integrations and a modern admin experience. Skilljar provided easy integration with tools like Exam...ity and Credly, plus a user-friendly platform. Zendesk saw a 58% increase in active students, 69% more course registrations, and 68% more course completions year over year. They issued over 850 certifications and 743 badges using Skilljar.

Construction

CASE STUDY Procore

Skilljar helped Procore launch an online onboarding and certification program. Procore needed a better way to train many new users as their business grew. With Skilljar, Procore made training free fo...r all customers and industry professionals. Over 700,000 users earned certifications. Course completion rates are above industry standards. Procore also created job task simulators and a LinkedIn user group to boost engagement and brand awareness.

Insurance

CASE STUDY Zywave

Skilljar helped Zywave launch Zywave University to train partners after multiple acquisitions. Zywave needed a scalable, customizable LMS that integrated with Webex and Salesforce. With Skilljar, the...y launched 500 courses and improved partner onboarding. Zywave saw a 51% increase in users, a 71% increase in course registrations, and nearly 200% more users taking action after training. The platform enabled fast setup, user segmentation, and strong feedback from partners.

Information Technology and Services

CASE STUDY Smartsheet

Skilljar helped Smartsheet launch Smartsheet University, moving from a free training model to a paid eLearning platform. Smartsheet used Skilljar's integration with Stripe to enable eCommerce and off...er paid certification exams. The new platform supports self-paced, virtual, and in-person training. Smartsheet is on track to reach a $1M annual revenue target for paid training. Enrollments grew 69% year-over-year from 2021 to 2022.

Real Estate

CASE STUDY Qualia

Skilljar helped Qualia launch an online customer training program. Before Skilljar, Qualia's customer success team spent too much time on one-on-one training. The new platform automated onboarding an...d tracked user progress. Qualia's customer success team saw a 30% boost in productivity. In the first month, they had nearly 1,000 course registrations and 350 active students.

Video

Skilljar: Trained Customers are Your Best Customers

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Frequently Asked Questions(FAQ)

for Skilljar

What is Skilljar?

Skilljar is a Customer Training Platform for Enterprises for Customer retention and onboarding.

Skilljar platform is built for external education and is provided with the tools for evaluating content, learner progres, and business impact. It has Security and support features on an enterprise scale.

Skilljar features include Native data and analytics module, that provides measures of business impact and learner progress, and consolidation of learning data with business intelligence tools.

Skilljar provides flexibility and variety in content type and authoring tools, including a quizzing engine. Skilljar also provides an assessment tool for course completion certificates.

What is Skilljar used for?

Skilljar is a Learning Management System Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Onboarding, Engagement Management and Customer Feedback Management .

What are the top features of Skilljar?

Personalization, Recording and Micro customer segmenting are some of the top features of Skilljar.

Who uses Skilljar?

Skilljar is used by Computer Software, Insurance and Retail among other industries.

What are Skilljar alternatives?

Looop By 360Learning, Kahoot!, Academy Of Mine and SkyPrep LMS are popular alternatives for Skilljar.

Where is Skilljar located?

Skilljar is headquartered at 1400 Bridge Pkwy Suite 101, Redwood City, CA 94065 .
lightning

Peers used Skilljar for onboarding and engagement management

Skilljar Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.84/5 ★

Read Reviews (3)
Analytics

4.57/5 ★

Read Reviews (134)
Custom Reports

4.22/5 ★

Read Reviews (290)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.84/5 ★

Read Reviews (3)
Analytics

4.57/5 ★

Read Reviews (134)
Custom Reports

4.22/5 ★

Read Reviews (290)

Software Failure Risk Guidance

?

for Skilljar

Overall Risk Meter

Low Medium High

Top Failure Risks for Skilljar

Gainsight, Inc News

Company

Gainsight Expands Global Reach with New EU Datacenter - Yahoo Finance

Gainsight has launched a new EU datacenter in Germany to support the global deployment of its AI-powered customer intelligence solution, Staircase AI. This expansion enhances Gainsight's ability to offer enterprise-grade security, local data residency, and improved performance for EMEA customers. The datacenter also supports GDPR compliance and includes new features like PII Anonymization, reinforcing Gainsight's commitment to secure AI solutions.

Awards

Gainsight CS Earns a 2025 Top Rated Award From TrustRadius!

Gainsight CS has been awarded the 2025 Top Rated Award by TrustRadius, a recognition based on customer feedback. This accolade highlights Gainsight's role in customer success, emphasizing its insights, automation, and user-friendly interface. TrustRadius awards are known for unbiased recognition of technology products.

Product

Gainsight Amplifies Commitment to Accessibility With Updates to Customer Communities

Gainsight has enhanced its Customer Communities platform with new accessibility features, reinforcing its focus on inclusive digital experiences. The updates aim to make community engagement more accessible for all users, supporting organizations in delivering self-service and fostering customer success through improved usability.

Product

Pulse 2025: Gainsight Reimagines the Customer Journey With Agentic Magic

Gainsight unveiled new AI-powered capabilities at Pulse 2025, introducing "Agentic Magic" to transform the customer journey. The enhancements deliver real-time customer engagement insights, automate retention and expansion workflows, and improve user adoption through in-app guidance and analytics. Gainsight's Customer Success platform now integrates Atlas AI Agents, supporting digital-led strategies and seamless onboarding for enterprise teams focused on retention, expansion, and product adoption.

Gainsight, Inc Profile

Company Name

Gainsight, Inc

Company Website

https://www.gainsight.com/

Year Founded

2011

HQ Location

1400 Bridge Pkwy Suite 101, Redwood City, CA 94065

Employees

251-500

Social

Financials

SERIES E