Skilljar Overview

Skilljar powers high-impact customer education programs with its external LMS. Customers, partners, and team members can be trained effectively using this software.

Use Cases

Customers recommend Onboarding, Engagement Management, Customer Feedback Management, as the business use cases that they have been most satisfied with while using Skilljar.

Other use cases:

  • Content Management
  • Lifetime Value Management
  • Social Media Management
  • Courses & Assessment
  • Campaign Management
  • Sending & Publishing Communications
  • Collaboration
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Skilljar.

Other priorities:

  • Increase Sales & Revenue
  • Scale Best Practices
  • Improve ROI
  • Increase Customer Life Time Value
  • Build Brand Awareness
  • Launch New Products
  • Establish Thought Leadership
  • Improve Stakeholder Relations
  • Improve Internal Communications
  • Manage Risk
  • Enter New Markets Internationally Or Locally
  • Shorten Ramp Up Time
  • Improve Brand Engagement
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Skilljar Use-Cases and Business Priorities: Customer Satisfaction Data

Skilljar works with different mediums / channels such as Promotions.

Skilljar's features include Personalization, Recording, Micro Customer Segmenting, etc. and Skilljar support capabilities include Chat Support, Email Support, 24/7 Support, etc. also Skilljar analytics capabilities include Analytics, and Custom Reports.

Reviews

"Skilljar has been a lifesaver for our company. We were in need of a product that would provide an exceptional user experience from the point of purchase to the conclusion of training. With Skilljar, our program’s revenue has increased by over 40% ye...ar-over-year. Not only is the product incredible, but the partnership we’ve developed with our team at Skilljar has made our experience even better. Any questions we’ve had, or issues we’ve run into along the way, the Skilljar team has empowered and supported us. Relationships are key with any product, and our connection with Skilljar has made us fans for life." - Katie Liestman

Skilljar, Lessonly, Litmos, Absorb LMS, Thought Industries, etc., all belong to a category of solutions that help Learning Management System. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Skilljar

Top Industries

  • Computer Software
  • Insurance
  • Retail

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Skilljar is popular in Computer Software, Insurance, and Retail and is widely used by Enterprise, Mid Market, and Small Business.

Comprehensive Insights on Skilljar Use Cases

How does Skilljar address your Onboarding Challenges?

How efficiently Does Skilljar manage your Engagement Management?

What Are the key features of Skilljar for Customer Feedback Management?

How does Skilljar address your Content Management Challenges?

How efficiently Does Skilljar manage your Lifetime Value Management?

46+ more Business Use Cases

32 buyers and buying teams have used Cuspera to assess how well Skilljar solved their Learning Management System needs. Cuspera uses 2597 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Learning Management System needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Skilljar testimonial

Katie Liestman

HCHB University

Skilljar has been a lifesaver for our company. We were in need of a product that would provide an exceptional user experience from the point of purchase to the conclusion of training. With Skilljar, our program’s revenue has increased by over 40% year-over-year. Not only is the product incredible, ...but the partnership we’ve developed with our team at Skilljar has made our experience even better. Any questions we’ve had, or issues we’ve run into along the way, the Skilljar team has empowered and supported us. Relationships are key with any product, and our connection with Skilljar has made us fans for life.

Testimonial By Katie Liestman
Skilljar testimonial

Eryn Baudo

Instructional Designer

Zywave

I wasn’t happy with other learning management systems we used. I found them to be outdated and lacking in customization and integration capabilities resulting in a poor user experience -- and standing up my own platform was an administrative nightmare. We were able to get Skilljar up and running in... less than four months -- which was the best decision ever.

Testimonial By Eryn Baudo
Skilljar testimonial

Sara Anderson

Customer Education Manager

Automox

Our customer success managers and engineers love Automox University (powered by Skilljar) and our customers do as well! Testimonial By Sara Anderson
CUSTOMERS TESTIMONIALS
Skilljar testimonial

Katie Liestman

HCHB University

Skilljar has been a lifesaver for our company. We were in need of a product that would provide an exceptional user experience from the point of purchase to the conclusion of training. With Skilljar, our program’s revenue has increased by over 40% year-over-year. Not only is the product incredible, ...but the partnership we’ve developed with our team at Skilljar has made our experience even better. Any questions we’ve had, or issues we’ve run into along the way, the Skilljar team has empowered and supported us. Relationships are key with any product, and our connection with Skilljar has made us fans for life.

Testimonial By Katie Liestman
Skilljar testimonial

Eryn Baudo

Instructional Designer

Zywave

I wasn’t happy with other learning management systems we used. I found them to be outdated and lacking in customization and integration capabilities resulting in a poor user experience -- and standing up my own platform was an administrative nightmare. We were able to get Skilljar up and running in... less than four months -- which was the best decision ever.

Testimonial By Eryn Baudo
Skilljar testimonial

Sara Anderson

Customer Education Manager

Automox

Our customer success managers and engineers love Automox University (powered by Skilljar) and our customers do as well! Testimonial By Sara Anderson

Case Studies

COMPANY INDUSTRY CASE STUDIES
Skilljar case study
Insurance
Insurance
Case Study Enact

Enact MI Improves the Customer Experience with a Self-service Customer Training Catalog

Read More
Skilljar case study
Computer Software
Computer Software
Case Study Enteio

Entelo Increases Customer Retention by 95% and Improves NPS by 200% with Skilljar

Read More
Skilljar case study
Research
Research
Case Study LI-COR

Biotech Company Drives New Leads with Customer and Prospect Training

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Video

Skilljar: Trained Customers are Your Best Customers

Video Thumbnail

Frequently Asked Questions(FAQ)

for Skilljar

What is Skilljar?

Skilljar is a Customer Training Platform for Enterprises for Customer retention and onboarding.

Skilljar platform is built for external education and is provided with the tools for evaluating content, learner progres, and business impact. It has Security and support features on an enterprise scale.

Skilljar features include Native data and analytics module, that provides measures of business impact and learner progress, and consolidation of learning data with business intelligence tools.

Skilljar provides flexibility and variety in content type and authoring tools, including a quizzing engine. Skilljar also provides an assessment tool for course completion certificates.

What is Skilljar used for?

Skilljar is a Learning Management System Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Onboarding, Engagement Management and Customer Feedback Management .

What are the top features of Skilljar?

Personalization, Recording and Micro customer segmenting are some of the top features of Skilljar.

Who uses Skilljar?

Skilljar is used by Computer Software, Insurance and Retail among other industries.

What are Skilljar alternatives?

Lessonly, Litmos, Absorb LMS and Thought Industries are popular alternatives for Skilljar.

Where is Skilljar located?

Skilljar is headquartered at 720 Olive Way, Suite 700, Seattle, WA 98101.
lightning

Peers used Skilljar for onboarding and engagement management

Skilljar Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.84/5

Read Reviews (3)
Analytics

4.57/5

Read Reviews (134)
Custom Reports

4.22/5

Read Reviews (290)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.84/5

Read Reviews (3)
Analytics

4.57/5

Read Reviews (134)
Custom Reports

4.22/5

Read Reviews (290)

Software Failure Risk Guidance

?

for Skilljar

Overall Risk Meter

Low Medium High

Top Failure Risks for Skilljar

Skilljar Feeds

Gainsight acquires Seattle startup Skilljar to bolster customer success platform - GeekWire

Gainsight acquires Seattle startup Skilljar to enhance its customer success platform.

02/04/2025 - source

Skilljar Profile

Company Name

Skilljar

Company Website

https://www.skilljar.com/

Year Founded

2013

HQ Location

720 Olive Way, Suite 700, Seattle, WA 98101

Employees

51-100

Social

Financials

SERIES B