Skilljar Overview

Skilljar powers high-impact customer education programs with its external LMS. Customers, partners, and team members can be trained effectively using this software.

Use Cases

Customers recommend Onboarding, Engagement Management, Customer Feedback Management, as the business use cases that they have been most satisfied with while using Skilljar.

Other use cases:

  • Content Management
  • Lifetime Value Management
  • Social Media Management
  • Courses & Assessment
  • Campaign Management
  • Sending & Publishing Communications
  • Collaboration
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Skilljar.

Other priorities:

  • Increase Sales & Revenue
  • Scale Best Practices
  • Improve ROI
  • Increase Customer Life Time Value
  • Build Brand Awareness
  • Launch New Products
  • Establish Thought Leadership
  • Improve Stakeholder Relations
  • Improve Internal Communications
  • Manage Risk
  • Enter New Markets Internationally Or Locally
  • Shorten Ramp Up Time
  • Improve Brand Engagement
See all business priorities See less business priorities

Skilljar Use-Cases and Business Priorities: Customer Satisfaction Data

Skilljar works with different mediums / channels such as Promotions.

Skilljar's features include Personalization, Recording, Micro Customer Segmenting, etc. and Skilljar support capabilities include Chat Support, Email Support, 24/7 Support, etc. also Skilljar analytics capabilities include Analytics, and Custom Reports.

Reviews

"Our customer success managers and engineers love Automox University (powered by Skilljar) and our customers do as well!" - Sara Anderson

Skilljar, Looop LMS, Kahoot!, Academy Of Mine, SkyPrep LMS, etc., all belong to a category of solutions that help Learning Management System. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Skilljar

Top Industries

  • Computer Software
  • Insurance
  • Retail

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Skilljar is popular in Computer Software, Insurance, and Retail and is widely used by Enterprise, Mid Market, and Small Business.

Comprehensive Insights on Skilljar Use Cases

How efficiently Does Skilljar manage your Onboarding?

What makes Skilljar ideal for Engagement Management?

How does Skilljar facilitate Customer Feedback Management?

What benefits does Skilljar offer for Content Management?

Why is Skilljar the best choice for Lifetime Value Management?

46+ more Business Use Cases

32 buyers and buying teams have used Cuspera to assess how well Skilljar solved their Learning Management System needs. Cuspera uses 2597 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Learning Management System needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Skilljar testimonial

Sara Anderson

Customer Education Manager

Automox

Our customer success managers and engineers love Automox University (powered by Skilljar) and our customers do as well! Testimonial By Sara Anderson
Skilljar testimonial

Tom Prefling

Director of Internal Communications

U-Haul

Shared knowledge and lifelong learning have been key tenets of U-Haul since Day One. U-Haul University is a sustainable means of providing our team with professional growth opportunities any time, any place and on any device. Testimonial By Tom Prefling
Skilljar testimonial

Dean Onishi

Director of Documentation and Certification

Procore

Skilljar enables our customers to easily go through onboarding at their own pace and allows us to deliver training in an easy-to-use and intuitive environment. Testimonial By Dean Onishi
CUSTOMERS TESTIMONIALS
Skilljar testimonial

Sara Anderson

Customer Education Manager

Automox

Our customer success managers and engineers love Automox University (powered by Skilljar) and our customers do as well! Testimonial By Sara Anderson
Skilljar testimonial

Tom Prefling

Director of Internal Communications

U-Haul

Shared knowledge and lifelong learning have been key tenets of U-Haul since Day One. U-Haul University is a sustainable means of providing our team with professional growth opportunities any time, any place and on any device. Testimonial By Tom Prefling
Skilljar testimonial

Dean Onishi

Director of Documentation and Certification

Procore

Skilljar enables our customers to easily go through onboarding at their own pace and allows us to deliver training in an easy-to-use and intuitive environment. Testimonial By Dean Onishi

Case Studies

CASE STUDY Clever

Clever Cuts Number of Support Tickets by 25% and Increases NPS by 15 points with Skilljar

CASE STUDY Homecare Homebase

Healthcare Software Company Increases Education-Driven Revenue by 40% YoY with Skilljar

Computer & Network Security

Case Study Automox

Automox Sees 75% Reduction in Customer Onboarding Time with Skilljar

CASE STUDY Zywave

Zywave Increases Product Usage through Partner Training by 200% with Skilljar

Insurance

Case Study Enact

Enact MI Improves the Customer Experience with a Self-service Customer Training Catalog

Computer Software

Case Study Asana

Asana Scales Training and Sees 2X+ Growth in Users for eLearning Platform

Video

Skilljar: Trained Customers are Your Best Customers

Video Thumbnail

Frequently Asked Questions(FAQ)

for Skilljar

What is Skilljar?

Skilljar is a Customer Training Platform for Enterprises for Customer retention and onboarding.

Skilljar platform is built for external education and is provided with the tools for evaluating content, learner progres, and business impact. It has Security and support features on an enterprise scale.

Skilljar features include Native data and analytics module, that provides measures of business impact and learner progress, and consolidation of learning data with business intelligence tools.

Skilljar provides flexibility and variety in content type and authoring tools, including a quizzing engine. Skilljar also provides an assessment tool for course completion certificates.

What is Skilljar used for?

Skilljar is a Learning Management System Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Onboarding, Engagement Management and Customer Feedback Management .

What are the top features of Skilljar?

Personalization, Recording and Micro customer segmenting are some of the top features of Skilljar.

Who uses Skilljar?

Skilljar is used by Computer Software, Insurance and Retail among other industries.

What are Skilljar alternatives?

Looop LMS, Kahoot!, Academy Of Mine and SkyPrep LMS are popular alternatives for Skilljar.

Where is Skilljar located?

Skilljar is headquartered at 1400 Bridge Pkwy Suite 101, Redwood City, CA 94065 .
lightning

Peers used Skilljar for onboarding and engagement management

Skilljar Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.84/5 ★

Read Reviews (3)
Analytics

4.57/5 ★

Read Reviews (134)
Custom Reports

4.22/5 ★

Read Reviews (290)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.84/5 ★

Read Reviews (3)
Analytics

4.57/5 ★

Read Reviews (134)
Custom Reports

4.22/5 ★

Read Reviews (290)

Software Failure Risk Guidance

?

for Skilljar

Overall Risk Meter

Low Medium High

Top Failure Risks for Skilljar

Gainsight, Inc News

Product

Pulse 2025: Gainsight Reimagines the Customer Journey With Agentic Magic

Gainsight unveiled new AI-powered capabilities at Pulse 2025, introducing "Agentic Magic" to transform the customer journey. The enhancements deliver real-time customer engagement insights, automate retention and expansion workflows, and improve user adoption through in-app guidance and analytics. Gainsight's Customer Success platform now integrates Atlas AI Agents, supporting digital-led strategies and seamless onboarding for enterprise teams focused on retention, expansion, and product adoption.

M&A

Gainsight Completes Two Acquisitions To Accelerate The

Gainsight has acquired Erica Kuhl Consulting and ModerateKit to strengthen its customer community, learning, and in-app experience solutions. Erica Kuhl, known for building Salesforces Trailblazer Community, joins as EVP and GM of a new business unit. These moves follow Gainsights recent Skilljar acquisition, advancing its unified, AI-driven customer experience platform.

M&A

Gainsight acquires Seattle startup Skilljar to bolster customer success platform - MSN

Gainsight acquires Seattle startup Skilljar to bolster customer success platform - MSN

Product

Pulse Europe 2024 Day 1 Recap: A Journey Into the Future of Customer Success and AI

Gainsight unveils advanced AI-driven customer engagement tools to enhance retention, user adoption, and customer success, emphasizing integration with SAP Sales Cloud for growth.

Gainsight, Inc Profile

Company Name

Gainsight, Inc

Company Website

https://www.gainsight.com/

Year Founded

2011

HQ Location

1400 Bridge Pkwy Suite 101, Redwood City, CA 94065

Employees

251-500

Social

Financials

SERIES E