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Skilljar: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Skilljar
Brand: Skilljar
Rating: 4.69 (2597 reviews)

4.69 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

(2597)

Skilljar: The modern, easy-to-use online training platform

App Partner

Skilljar Overview

Skilljar powers high-impact customer education programs with its external LMS. Customers, partners, and team members can be trained effectively using this software.

Use Cases

Customers recommend Onboarding, Engagement Management, Customer Feedback Management, as the business use cases that they have been most satisfied with while using Skilljar.

Other use cases:

Content Management
Lifetime Value Management
Social Media Management
Courses & Assessment
Campaign Management
Sending & Publishing Communications
Collaboration

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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Skilljar.

Other priorities:

Increase Sales & Revenue
Scale Best Practices
Improve ROI
Increase Customer Life Time Value
Build Brand Awareness
Launch New Products
Establish Thought Leadership
Improve Stakeholder Relations
Improve Internal Communications
Manage Risk
Enter New Markets Internationally Or Locally
Shorten Ramp Up Time
Improve Brand Engagement

See all business priorities See less business priorities

Skilljar Use-Cases and Business Priorities: Customer Satisfaction Data

Skilljar works with different mediums / channels such as Promotions.

Skilljar's features include Personalization, Recording, Micro Customer Segmenting, etc. and Skilljar support capabilities include Chat Support, Email Support, 24/7 Support, etc. also Skilljar analytics capabilities include Analytics, and Custom Reports.

Reviews

"We chose Skilljar because of the systems we could integrate with. Other providers did not have the extent of integrations that Skilljar provided." - Marybeth Merkle

Skilljar, Lessonly, Litmos, Absorb LMS, Thought Industries, etc., all belong to a category of solutions that help Learning Management System. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Skilljar

Top Industries

Technology
Banking, Finance & Insurance
Consumer
others

Popular in

Enterprise
Mid Market
Small Business

Skilljar is popular in Computer Software, Insurance, and Retail and is widely used by Enterprise, Mid Market, and Small Business.

Comprehensive Insights on Skilljar Use Cases

What Are the key features of Skilljar for Onboarding?

Skilljar facilitates customer onboarding and product training. It provides an enterprise-grade platform to engage customers at scale. Skilljar enables automation of onboarding and customer education, reducing support costs and increasing customer satisfaction.

"...It works well for really simple websites or learning modules, but I don't think it's the best option out there...." Peer review by M. Elizabeth Sutton, Professional Development Specialist, Smekens Education Solutions, Inc.

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How does Skilljar address your Engagement Management Challenges?

Skilljar provides tools for creating and delivering multimedia training courses. The platform offers an intuitive learning environment and integrates with CRM data. It empowers businesses to onboard, engage, and retain customers through personalized training programs.

"...I can then market to these learners, understand when a customer has dropped off in their engagement, or get notified when a new line-of-business is interested, to maybe be able to increase their renewal!. ...." Peer review by Jason A., Director, Education, Computer Software

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How efficiently Does Skilljar manage your Customer Feedback Management?

How can Skilljar enhance your Content Management process?

Why is Skilljar the best choice for Lifetime Value Management?

46+ more Business Use Cases

32 buyers and buying teams have used Cuspera to assess how well Skilljar solved their Learning Management System needs. Cuspera uses 2597 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Learning Management System needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Marybeth Merkle eLearning Strategy and Development Analyst Enact MI	We chose Skilljar because of the systems we could integrate with. Other providers did not have the extent of integrations that Skilljar provided. Testimonial By Marybeth Merkle
Adam Baratz Vice President of Customer Success Qualia	After a ton of research, I believe Skilljar is the premier customer facing LMS. A week after launching our beta, I felt confident estimating that my team’s productivity would increase by at least 30 percent, and it certainly has. With our thousands of active accounts that use Qualia for their compa...nies’ mission-critical needs, our CS organization is now able to drive engagement on the LMS rather than reinvent the wheel with each new conversation. It’s lifted an enormous weight from their shoulders. Testimonial By Adam Baratz
Andre Boulais VP of Customer Success Entelo	The most powerful software in the world is nothing without the adoption of its users. Skilljar’s delivery team is exceptional in the way they support us and share best practices. We would not have been able to have this level of success without the Skilljar partnership. Testimonial By Andre Boulais

CUSTOMERS	TESTIMONIALS
Marybeth Merkle eLearning Strategy and Development Analyst Enact MI	We chose Skilljar because of the systems we could integrate with. Other providers did not have the extent of integrations that Skilljar provided. Testimonial By Marybeth Merkle
Adam Baratz Vice President of Customer Success Qualia	After a ton of research, I believe Skilljar is the premier customer facing LMS. A week after launching our beta, I felt confident estimating that my team’s productivity would increase by at least 30 percent, and it certainly has. With our thousands of active accounts that use Qualia for their compa...nies’ mission-critical needs, our CS organization is now able to drive engagement on the LMS rather than reinvent the wheel with each new conversation. It’s lifted an enormous weight from their shoulders. Testimonial By Adam Baratz
Andre Boulais VP of Customer Success Entelo	The most powerful software in the world is nothing without the adoption of its users. Skilljar’s delivery team is exceptional in the way they support us and share best practices. We would not have been able to have this level of success without the Skilljar partnership. Testimonial By Andre Boulais

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
Alarm.com Computer Software	Computer Software	CASE STUDY Alarm.com Alarm.com saw significant growth in partner education and engagement by using the Alarm.com Academy. Read More
Egnyte Computer Software	Computer Software	Case Study Egnyte With Egnyte University's training, users find value in Egnyte's platform 2x faster Read More
Automox Computer Software	Computer Software	CASE STUDY Automox Automox reduced customer onboarding time by 75% using Skilljar's LMS. Read More

Video

Skilljar: Trained Customers are Your Best Customers

Frequently Asked Questions(FAQ)

for Skilljar

What is Skilljar?

Skilljar is a Customer Training Platform for Enterprises for Customer retention and onboarding.

Skilljar platform is built for external education and is provided with the tools for evaluating content, learner progres, and business impact. It has Security and support features on an enterprise scale.

Skilljar features include Native data and analytics module, that provides measures of business impact and learner progress, and consolidation of learning data with business intelligence tools.

Skilljar provides flexibility and variety in content type and authoring tools, including a quizzing engine. Skilljar also provides an assessment tool for course completion certificates.

What is Skilljar used for?

Skilljar is a Learning Management System Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Onboarding, Engagement Management and Customer Feedback Management .