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Skilljar: Use-Cases, Insights and Reviews | 2026 Cuspera

Name: Skilljar
Brand: Skilljar
Rating: 4.69 (2597 reviews)

4.69 5

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(2597)

The modern, easy-to-use online training platform

App Partner

Skilljar Overview

Skilljar powers high-impact customer education programs with its external LMS. Customers, partners, and team members can be trained effectively using this software.

Use Cases

Customers recommend Onboarding, Engagement Management, Customer Feedback Management, as the business use cases that they have been most satisfied with while using Skilljar.

Other use cases:

Content Management
Lifetime Value Management
Social Media Management
Courses & Assessment
Campaign Management
Sending & Publishing Communications
Collaboration

See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Skilljar.

Other priorities:

Increase Sales & Revenue
Scale Best Practices
Improve ROI
Increase Customer Life Time Value
Build Brand Awareness
Launch New Products
Establish Thought Leadership
Improve Stakeholder Relations
Improve Internal Communications
Manage Risk
Enter New Markets Internationally Or Locally
Shorten Ramp Up Time
Improve Brand Engagement

See all business priorities See less business priorities

Skilljar Use-Cases and Business Priorities: Customer Satisfaction Data

Skilljar works with different mediums / channels such as Promotions.

Skilljar's features include Personalization, Recording, Micro Customer Segmenting, etc. and Skilljar support capabilities include Chat Support, Email Support, 24/7 Support, etc. also Skilljar analytics capabilities include Analytics, and Custom Reports.

Reviews

"Skilljar has been key to helping us build the business case for customer education at Asana. It’s given us a vehicle to really prove out the impact and value add for scaling our learning programs." - Carin D’Oliva

Skilljar, Looop by 360Learning, Kahoot!, Academy Of Mine, SkyPrep LMS, etc., all belong to a category of solutions that help Learning Management System. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Skilljar

Top Industries

Computer Software
Insurance
Retail

Popular in

Enterprise
Mid Market
Small Business

Skilljar is popular in Computer Software, Insurance, and Retail and is widely used by Enterprise, Mid Market, and Small Business.

Skilljar Customer wins, Customer success stories, Case studies

How can Skilljar enhance your Onboarding process?

Skilljar facilitates customer onboarding and product training. It provides an enterprise-grade platform to engage customers at scale. Skilljar enables automation of onboarding and customer education, reducing support costs and increasing customer satisfaction.

"...Our enterprise-grade platform gives you all the tools you need to onboard, engage, and retain customers at scale...." Peer review from Skilljar

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How does Skilljar facilitate Engagement Management?

Skilljar provides tools for creating and delivering multimedia training courses. The platform offers an intuitive learning environment and integrates with CRM data. It empowers businesses to onboard, engage, and retain customers through personalized training programs.

"...With our thousands of active accounts that use Qualia for their companies’ mission-critical needs, our CS organization is now able to drive engagement on the LMS rather than reinvent the wheel with each new conversation...." Testimonial by Adam Baratz, Vice President of Customer Success, Qualia

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Why is Skilljar the best choice for Customer Feedback Management?

How efficiently Does Skilljar manage your Content Management?

What makes Skilljar ideal for Lifetime Value Management?

32 buyers and buying teams have used Cuspera to assess how well Skilljar solved their Learning Management System needs. Cuspera uses 2597 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Learning Management System needs.

CUSTOMERS	TESTIMONIALS
Carin D’Oliva Customer Education Program Manager Asana Academy	Skilljar has been key to helping us build the business case for customer education at Asana. It’s given us a vehicle to really prove out the impact and value add for scaling our learning programs. Testimonial By Carin D’Oliva
Melanie Gallo Head of Education Services Zenefits	We needed customer training to be the number one priority and wanted a portal that we could customize for the whole customer journey. Testimonial By Melanie Gallo
Katie Liestman HCHB University	Skilljar has been a lifesaver for our company. We were in need of a product that would provide an exceptional user experience from the point of purchase to the conclusion of training. With Skilljar, our program’s revenue has increased by over 40% year-over-year. Not only is the product incredible, ...but the partnership we’ve developed with our team at Skilljar has made our experience even better. Any questions we’ve had, or issues we’ve run into along the way, the Skilljar team has empowered and supported us. Relationships are key with any product, and our connection with Skilljar has made us fans for life. Testimonial By Katie Liestman

CUSTOMERS	TESTIMONIALS
Carin D’Oliva Customer Education Program Manager Asana Academy	Skilljar has been key to helping us build the business case for customer education at Asana. It’s given us a vehicle to really prove out the impact and value add for scaling our learning programs. Testimonial By Carin D’Oliva
Melanie Gallo Head of Education Services Zenefits	We needed customer training to be the number one priority and wanted a portal that we could customize for the whole customer journey. Testimonial By Melanie Gallo
Katie Liestman HCHB University	Skilljar has been a lifesaver for our company. We were in need of a product that would provide an exceptional user experience from the point of purchase to the conclusion of training. With Skilljar, our program’s revenue has increased by over 40% year-over-year. Not only is the product incredible, ...but the partnership we’ve developed with our team at Skilljar has made our experience even better. Any questions we’ve had, or issues we’ve run into along the way, the Skilljar team has empowered and supported us. Relationships are key with any product, and our connection with Skilljar has made us fans for life. Testimonial By Katie Liestman

Skilljar: Trained Customers are Your Best Customers

Frequently Asked Questions(FAQ)

for Skilljar

What is Skilljar?

Skilljar is a Customer Training Platform for Enterprises for Customer retention and onboarding.

Skilljar platform is built for external education and is provided with the tools for evaluating content, learner progres, and business impact. It has Security and support features on an enterprise scale.

Skilljar features include Native data and analytics module, that provides measures of business impact and learner progress, and consolidation of learning data with business intelligence tools.

Skilljar provides flexibility and variety in content type and authoring tools, including a quizzing engine. Skilljar also provides an assessment tool for course completion certificates.

What is Skilljar used for?

Skilljar is a Learning Management System Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Onboarding, Engagement Management and Customer Feedback Management .