SkySwitch Overview

SkySwitch offers MSPs, system integrators, interconnects, and VARs a customizable UCaaS platform. Resellers can brand this next-generation service as their own.

Use Cases

Customers recommend Engagement Management, Call Recording, Conference Call Management, as the business use cases that they have been most satisfied with while using SkySwitch.

Other use cases:

  • White Labeling
  • Touchpoint Management
  • Advocacy Management
  • Helpdesk Management
  • Channel Marketing
  • Contact List Management
  • Collaboration
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using SkySwitch.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Acquire Customers
See all business priorities See less business priorities

SkySwitch Use-Cases and Business Priorities: Customer Satisfaction Data

SkySwitch works with different mediums / channels such as Chat. Offline. Phone Calls etc.

SkySwitch's features include White Label, Recording, and Dashboard. and SkySwitch support capabilities include Chat Support, 24/7 Support, AI Powered, etc. also SkySwitch analytics capabilities include Custom Reports, and Analytics.

Reviews

"...It provides us with a white label hosted voip solution...." Peer review by Administrator

SkySwitch, belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for SkySwitch

Top Industries

  • Marketing and Advertising

Popular in

  • Mid Market
  • Small Business

SkySwitch is popular in Marketing And Advertising, and is widely used by Mid Market, and Small Business,

Comprehensive Insights on SkySwitch Use Cases

What solutions does SkySwitch provide for Engagement Management?

11+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well SkySwitch solved their Collaboration and Productivity needs. Cuspera uses 104 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.

Video

Boost Your Business with White-Label UCaaS (February 2024)

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Peers used SkySwitch for engagement management and call recording

SkySwitch Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.56/5 ★

Read Reviews (6)
Analytics

3.80/5 ★

Read Reviews (4)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.56/5 ★

Read Reviews (6)
Analytics

3.80/5 ★

Read Reviews (4)

Software Failure Risk Guidance

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for SkySwitch

Top Failure Risks for SkySwitch

BCM One News

IT News Online - BCM One Named to Prestigious MES Midmarket 100

bcmone.com recognized by MES Computing as a top midmarket technology provider for 2024.

14/07/2024 - source

BCM One Feeds

SkySwitch Receives 2024 MSP Today Product of the Year Award

White-Label Platform Honored for Exceptional Innovation and Successful Deployment Through The Channel NEW YORK, NY, June 20, 2024 – SkySwitch, the leading next-generation white-label UCaaS provider, announced today that TMC, a global, integrated media company helping clients build communities via in person and digital marketing campaigns, has named the SkySwitch Platform as a 2024 MSP Today Product…

The post SkySwitch Receives 2024 MSP Today Product of the Year Award appeared first on SkySwitch.

19/06/2024 - source

UC Solutions: A Comprehensive Overview

Unified communication solutions consolidate multiple types and channels of communication into a single solution. They’re gaining popularity with organizations of every size, allowing businesses to collaborate and communicate seamlessly. Nearly 1/3 of businesses already use unified communications, while another quarter plans to move to unified cloud communications in the next few years. As a technology…

The post UC Solutions: A Comprehensive Overview appeared first on SkySwitch.

03/06/2024 - source

The Impact of Voice APIs on Modern Communication

Traditional models of communication have been swept aside as newer, faster, and more efficient methods take their place, transforming how businesses connect with customers, partners, and their workforce. Already, 62% of Americans use voice assistants on their devices. Voice APIs are revolutionary tools that enable voice integration in applications, facilitating robust, versatile, and customized communications.…

The post The Impact of Voice APIs on Modern Communication appeared first on SkySwitch.

28/05/2024 - source

BCM One Profile

Company Name

BCM One

Company Website

https://www.bcmone.com/

HQ Location

Employees

501-1000

Social

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Financials

PRIVATE