SkySwitch Overview
SkySwitch offers MSPs, system integrators, interconnects, and VARs a customizable UCaaS platform. Resellers can brand this next-generation service as their own.
Use Cases
Customers recommend Engagement Management, Call Recording, Conference Call Management, as the business use cases that they have been most satisfied with while using SkySwitch.
Business Priorities
Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using SkySwitch.
SkySwitch Use-Cases and Business Priorities: Customer Satisfaction Data
SkySwitch works with different mediums / channels such as Chat, Offline, Phone Calls, etc.
SkySwitch's features include White Label, Recording, and Dashboard.
Reviews
"...It comes with a contact center platform, which helps users manage customer engagement using various voice, text or live chat channels and monitor agent activities on a dashboard...." Peer review
SkySwitch, belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for SkySwitch
Top Industries
- Marketing and Advertising
Popular in
- Mid Market
- Small Business
SkySwitch is popular in Marketing And Advertising, and is widely used by Mid Market, and Small Business,
Comprehensive Insights on SkySwitch Use Cases
What solutions does SkySwitch provide for Engagement Management?
11+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well SkySwitch solved their Collaboration and Productivity needs. Cuspera uses 104 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.
Video
Boost Your Business with White-Label UCaaS (February 2024)
Peers used SkySwitch for engagement management and call recording
SkySwitch Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (6) |
| Analytics | Read Reviews (4) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (6) |
| Analytics | Read Reviews (4) |
Software Failure Risk Guidance
?for SkySwitch
Top Failure Risks for SkySwitch
BCM One News
IT News Online - BCM One Named to Prestigious MES Midmarket 100
bcmone.com recognized by MES Computing as a top midmarket technology provider for 2024.
BCM One Feeds
SkySwitch Receives 2024 MSP Today Product of the Year Award
White-Label Platform Honored for Exceptional Innovation and Successful Deployment Through The Channel NEW YORK, NY, June 20, 2024 – SkySwitch, the leading next-generation white-label UCaaS provider, announced today that TMC, a global, integrated media company helping clients build communities via in person and digital marketing campaigns, has named the SkySwitch Platform as a 2024 MSP Today Product…
The post SkySwitch Receives 2024 MSP Today Product of the Year Award appeared first on SkySwitch.
UC Solutions: A Comprehensive Overview
Unified communication solutions consolidate multiple types and channels of communication into a single solution. They’re gaining popularity with organizations of every size, allowing businesses to collaborate and communicate seamlessly. Nearly 1/3 of businesses already use unified communications, while another quarter plans to move to unified cloud communications in the next few years. As a technology…
The post UC Solutions: A Comprehensive Overview appeared first on SkySwitch.
BCM One Profile
Company Name
BCM One
Company Website
https://www.bcmone.com/HQ Location
Employees
501-1000
Social
Financials
PRIVATE
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