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Slaask: Reviews, Testimonials and Expert Opinions

4.22 5
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(702)

Slaask - The customer service app for all Slack users

Top 12 Slaask Alternatives : 2025

NABD

Multi-Channel Customer Support Software and Help Desk ...

4.62

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NABD

4.62
★★★★★
★★★★★
Multi-Channel Customer Support Software and Help Desk ...

NABD offers cloud-based CRM and help desk software. It serves as a Zendesk alternative for online business complaint management.

LiveAgent

Help Desk & Live Chat Software

4.59

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LiveAgent

4.59
★★★★★
★★★★★
Help Desk & Live Chat Software

LiveAgent is a Helpdesk software for SMBs that can be used across industries such as Automotive, Marketing & Telco, Travel, SaaS and more. It can adapt to different business models such as Agencies, Enterprise, NGOs, Startups and others. ...

LiveAgent provides Helpdesk support through various channels such as Mails, Live Chat, Call Center, Social Media and Knowledge base for customer self help. Some of the main features of LiveAgent include Slack notifications for ticket details, chat and broadcast messages through Viber, and a Universal Inbox for viewing and responding to tickets from all channels.

Ticket status can be viewed from a single dashboard, Hybrid ticketing enables communication to the customer across different channels with the same ticket.

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Gorgias

Gorgias is an all-in-one helpdesk for Shopify merchants..

4.57

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Gorgias

4.57
★★★★★
★★★★★
Gorgias is an all-in-one helpdesk for Shopify merchants..

Gorgias is a customer support helpdesk for online stores. It is an all-in-one helpdesk for Shopify merchants covering automation and live-chat. Gorgias is also available on mobile. Gorgias ...

Gorgias stores all information pertaining to each customer in the same place which enables easy tracking and recall of conversation history. Chat feature can be used for driving campaign revenue, macros for creating message templates including all details of order and tracking numbers. Customer satisfaction surveys, statistics and analytics reports to measure performance and ROI are the other features of Gorgias.

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Re:amaze

Re:amaze - Customer service, live chat, and helpdesk ...

4.54

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Re:amaze

4.54
★★★★★
★★★★★
Re:amaze - Customer service, live chat, and helpdesk ...

Re:amaze offers intuitive customer support software for online businesses. Customers can be supported, engaged, and converted through chat, social, SMS, FAQ, and email on a single platform.

Deskero Helpdesk

Deskero: Help desk software and support ticket system

4.48

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Deskero Helpdesk

4.48
★★★★★
★★★★★
Deskero: Help desk software and support ticket system

Deskero is a simple, customizable and cloud help desk software that support ticket system for effective customer engagement. It helps to improve internal communication and enhance customer relationships. ...

Deskero brings new ways to interact with clients, engaging them in personal conversations through a simple, effective, no-frills support ticket system platform. Its marketing tools are designed to transform customers questions into real commercial opportunities.

Deskero customer service features are geared towards keeping the customer care efficient so that the agents stay productive. It helps in ticket merging to keep workflow quick and seamless, automates the import of interaction into one platform, categorize, prioritize and assign it to a specific agent or company department, save time using internal chat with the team to be updated with everything going on with customers and inside the team and much more.

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Kustomer

Customer Service Software Reimagined

4.41

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Kustomer

4.41
★★★★★
★★★★★
Customer Service Software Reimagined

Kustomer delivers faster, richer customer experiences with omnichannel messaging and a unified customer view. AI-powered automations enhance service efficiency.

Instabot

A Conversion Chatbot for Your Website

4.39

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Instabot

4.39
★★★★★
★★★★★
A Conversion Chatbot for Your Website

Instabot a Marketing Attribution platform is a conversion chatbot that understands the users, and then curates information, answers questions, captures contacts, and books meetings instantly. It helps to increase sales and revenue and improve ROI. ...

Instabot is a smart chatbot. Leveraging AI functionality and natural language processing (NLP), Instabot can gain knowledge quickly and answer hundreds of questions over time. It supports live chat with customers as well as see rich bot analytics, suggestions for optimization, and edit the bot on the fly.

Instabot features that increase conversions, understand the users and enhance lead generation include intuitive builder, schedule meetings directly in the bot, analyze and track popular bot flow, robust user-profiles, and many more.

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AnswerDash

Predict Customers questions based on page content and improve Customer Experience

4.37

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AnswerDash

4.37
★★★★★
★★★★★
Predict Customers questions based on page content and improve Customer Experience

AnswerDash is an AI-powered Self-service software that provides instant answers to Customer queries resulting in increase in Sales, Ticket Deflections and Self-service engagement. It can be used by businesses of all sizes for enabling Customer Success, improved Customer Experience, and reducing cart-abandonments in eCommerce. ...

The features include Instant Self-service support, on the relevant page, content delivery tailored to user profile, and popular content bubbled up dynamically to the top. The software integrates with the existing tools for ticketing and live chat thus enabling routing to agents if help is still needed. The software is also available as a mobile application and is customizable to match the brand.

The AI engine predicts and delivers smarter content, personalized to the user profile. The Analytics dashboard provides insights on customer queries, ticket deflections, and provides actionable insights on content that leads to support tickets or sales conversions or abandonments.

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GrooveHQ

Groove | The Better Way to Support Your Customers

4.30

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GrooveHQ

4.30
★★★★★
★★★★★
Groove | The Better Way to Support Your Customers

GrooveHQ, rated 4.8/5 stars on G2, is praised as the top help desk software. It offers a shared inbox, knowledge base, chat, and more as a Zendesk alternative.

Dixa Customer Service

The Customer Friendship Platform

4.26

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Dixa Customer Service

4.26
★★★★★
★★★★★
The Customer Friendship Platform

Dixa is a Customer Service software that delivers the best agent and customer experience with one-screen wonder. It helps to enhance customer relationships and build brand awareness. Dixa’s ...

It binds together customer service experience across phone, email, chat and messaging apps to eliminate the confusion caused by having separate systems and screens.

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Helpshift

Automate your customer service funnel and transform your support organization with AI-powered case management

4.23

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Helpshift

4.23
★★★★★
★★★★★
Automate your customer service funnel and transform your support organization with AI-powered case management

Helpshift is a digital customer service support for customer success, marketing, sales teams and business owners to engage with leads / customers across devices and digital channels to grow business ...

It is primarily used to provide digital customer service support to leads and customers effectively engaging with them across wide channels such as messages, in-app, 3rd party apps, websites, live chat, mobiles, e-mail, chatbots and survey forms

Helpshift is powered by AI, automation and analytics providing a varied features such as ticket and case management, intelligent classification and bots, routing, proactive support, agent desktop, interactive FAQs, pop-up chats, in-app messaging, targeted e-mails, live chat, knowledge management and reporting using dashboards

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CRMdesk

Online Customer Support - Web Based Help Desk ...

4.03

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CRMdesk

4.03
★★★★★
★★★★★
Online Customer Support - Web Based Help Desk ...

CRMdesk is a web-based tool for managing customer support, tracking ideas, and organizing knowledge. Customer forums can also be hosted for enhanced interaction.