Snap Survey Software Overview

Snap XMP facilitates the creation of engaging surveys, enabling organizations to efficiently collect and analyze customer feedback. Its visual reporting capabilities allow users to transform raw data into actionable insights. This tool is trusted globally for its ability to produce detailed reports that enhance decision-making processes. Snap XMP is not just a survey platform; it integrates collaborative features that streamline feedback management, making it ideal for teams aiming to understand customer sentiments deeply. Notably, its comprehensive analytics provide a nuanced understanding of customer behavior, which is crucial for businesses looking to refine their strategies based on real-world feedback.

Use Cases

Customers recommend Customer Feedback Management, Offer Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Snap Survey Software.

Other use cases:

  • Collaboration
  • Engagement Management
  • Market Research
  • Market Survey
  • Playbook Creation
  • Lead Engagement
  • Engaging On Social Media
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Business Priorities

Launch New Products and Acquire Customers are the most popular business priorities that customers and associates have achieved using Snap Survey Software.

Other priorities:

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Snap Survey Software Use-Cases and Business Priorities: Customer Satisfaction Data

Snap Survey Software works with different mediums / channels such as Mobile. and Mobile App.

Snap Survey Software's features include Feedback Surveys. and Snap Survey Software support capabilities include Chat Support, Phone Support, 24/7 Support, etc. also Snap Survey Software analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Snap Survey Software and Feedback Management Solutions offers professional researchers a suite of integrated solutions for survey design, administration, data collection, analysis & reporting used across all modes of survey research (online, paper for scanning, mobile (smartphone & tablet) & kiosk surveys, in ANY language...." Peer review from Snap Surveys

Snap Survey Software, belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Snap Surveys offers online survey software to create and distribute surveys. Reporting and analysis tools provide valuable insights.

Popular Business Setting

for Snap Survey Software

Top Industries

  • Retail
  • Research

Popular in

  • Mid Market
  • Large Enterprise
  • Enterprise

Snap Survey Software is popular in Retail, and Research, and is widely used by Mid Market, Large Enterprise, and Enterprise.

Comprehensive Insights on Snap Survey Software Use Cases

How can Snap Survey Software optimize your Customer Feedback Management Workflow?

What Are the key features of Snap Survey Software for Engagement Management?

8+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Snap Survey Software solved their Customer Feedback Management needs. Cuspera uses 308 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

Case Studies

Sports

CASE STUDY Sport Wales

Snap Surveys helped Sport Wales run the largest youth sports participation survey in the UK. Sport Wales needed a feedback system for annual school surveys, with reports in English and Welsh. Snap Su...rveys built a system to handle 100,000 participants and 5,000 log-ins at once. The system created 947 unique Smart Reports for schools and regions. Each report included benchmarked data and content in both languages. Sport Wales could now give every school detailed, high-quality reports quickly.

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Hospital & Health Care

CASE STUDY UCL & NHS

Snap Surveys helped UCL and the NHS improve bowel cancer screening feedback. They used both paper and web-based surveys to collect patient experiences. Over 182,000 surveys were distributed, with a f...inal response rate of 55.9%. Paper surveys had an 85.6% response rate, and web surveys had 49.8%. The feedback led to changes in patient information and care, aiming to boost screening participation and save lives.

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Health, Wellness and Fitness

CASE STUDY Skills for Care

Snap Surveys helped Skills for Care create a workforce readiness tool for adult social care in England. The tool uses a questionnaire to assess how prepared organizations are for the Care Act. Snap S...urveys analyzes answers and sends a personalized email report with tailored resources. Skills for Care can now target resources better and see how ready local authorities are. They also collect data to improve their services and report to the Department of Health.

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Marketing and Advertising

CASE STUDY The Research Box

Snap XMP helped The Research Box create a survey system for the British Holiday & Home Parks Association. The system lets over 2,000 holiday parks collect and benchmark customer feedback. Each park g...ets a unique survey link and monthly reports with charts and comparisons. More than 12,500 customers have completed the survey so far. The tool sends negative feedback to parks right away so they can act fast.

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Hospitality

CASE STUDY The British Holiday & Home Parks Association (BH&HPA)

Snap XMP helped the British Holiday & Home Parks Association offer a customer satisfaction survey to its 2000 members. The survey was available online and on paper, with automatic collection of onlin...e responses and manual input for paper replies. Each participating park received a personalized monthly report with park-specific analysis and benchmark comparisons. The system sent instant alerts for negative feedback and allowed parks to update surveys or opt out when closed. BH&HPA provided this service for free to its members.

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Non-Profit Organization Management

CASE STUDY Youth Sport Trust

Snap Surveys helped Youth Sport Trust survey over 21,000 UK pupils to assess sport provision in schools. Using Snap's Smart Report feature, the team created 1,933 personalized reports in less than tw...o hours. Each report included benchmarks, charts, and key results for schools. The solution delivered fast, accurate, and tailored feedback to every participating school. Youth Sport Trust praised Snap Surveys for flexibility, communication, and high-quality reporting.

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lightning

Peers used Snap Survey Software for customer feedback management and offer management

Snap Survey Software Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.63/5 ★

Read Reviews (22)
Custom Reports

4.51/5 ★

Read Reviews (40)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.63/5 ★

Read Reviews (22)
Custom Reports

4.51/5 ★

Read Reviews (40)

Software Failure Risk Guidance

?

for Snap Survey Software

Overall Risk Meter

Low Medium High

Top Failure Risks for Snap Survey Software

Snap Surveys Ltd. Profile

Company Name

Snap Surveys Ltd.

Company Website

https://www.snapsurveys.com/

HQ Location

UK

Employees

101-250

Social

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Financials

PRIVATE