Snapforce Overview

Snapforce offers simple, affordable CRM software for growing businesses. Trusted by over 65,000 users in 12 countries, Snapforce helps manage business operations efficiently.

Use Cases

Customers recommend Helpdesk Management, Touchpoint Management, Channel Management, as the business use cases that they have been most satisfied with while using Snapforce.

Other use cases:

  • Knowledge Management
  • Customer Case Management
  • Collaboration
  • Engaging And Following Up
  • Relationship Management
  • Conference Call Management
  • Advocacy Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Snapforce.

Snapforce Use-Cases and Business Priorities: Customer Satisfaction Data

Snapforce works with different mediums / channels such as Phone Calls. Social Media. and E-Mail.

Reviews

"...This module also includes custom dashboards and reporting to track and measure all call center and agent performance...." Peer review

Snapforce, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Snapforce

Top Industries

  • Retail
  • Computer Software

Popular in

  • Mid Market
  • Small Business

Snapforce is popular in Retail, and Computer Software, and is widely used by Mid Market, and Small Business,

Comprehensive Insights on Snapforce Use Cases

What Are the key features of Snapforce for Helpdesk Management?

13+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Snapforce solved their CRM needs. Cuspera uses 154 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

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How to create users in Snapforce

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Peers used Snapforce for helpdesk management and touchpoint management

Snapforce Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.78/5 ★

Read Reviews (11)
Analytics

3.24/5 ★

Read Reviews (1)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.78/5 ★

Read Reviews (11)
Analytics

3.24/5 ★

Read Reviews (1)

Software Failure Risk Guidance

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for Snapforce

Top Failure Risks for Snapforce

Snapforce.com Profile

Company Name

Snapforce.com

Company Website

https://www.snapforce.com/

HQ Location

1 International Blvd, Suite 901, Mahwah, New Jersey 07495, US

Employees

11-50

Social

Financials

PRIVATE