SnapSupport Overview
SnapSupport delivers AI-powered real-time remote field support, enhancing the capabilities of field technicians and equipment users. Utilizing mobile devices, augmented reality, and live video, SnapSupport facilitates immediate problem-solving and technical assistance on-site. This product offers a unique advantage by reducing downtime and improving service efficiency, making it an essential tool for field service management. A notable feature is its ability to calculate potential savings, providing a clear financial impact for businesses. SnapSupport is particularly beneficial for industries reliant on timely equipment maintenance and technical support, ensuring operational continuity and customer satisfaction.
Use Cases
Customers recommend Collaboration, Onboarding, Measuring Customer Satisfaction, as the business use cases that they have been most satisfied with while using SnapSupport.
Business Priorities
Increase Sales & Revenue and Improve ROI are the most popular business priorities that customers and associates have achieved using SnapSupport.
SnapSupport Use-Cases and Business Priorities: Customer Satisfaction Data
SnapSupport works with different mediums / channels such as Mobile. Mobile App. Video etc.
SnapSupport's features include Alerts: Popups & Notifications. and SnapSupport support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also SnapSupport analytics capabilities include Custom Reports, and Analytics.
Reviews
"...The development team is helpful and quick to respond to issues. ...." Peer review by Paul M., FM, Telecommunications
SnapSupport, belong to a category of solutions that help Field Service Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Snapsupport provides AI-powered real-time remote field support via mobile, AR, and live video. A demo can be requested to experience the fastest way to assist field teams and equipment users.
Popular Business Setting
for SnapSupport
Top Industries
- Telecommunications
Popular in
- Enterprise
- Mid Market
SnapSupport is popular in Telecommunications, and is widely used by Enterprise, and Mid Market,
Comprehensive Insights on SnapSupport Use Cases
How can SnapSupport enhance your Collaboration process?
1+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well SnapSupport solved their Field Service Management needs. Cuspera uses 125 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Field Service Management needs.
Peers used SnapSupport for collaboration and onboarding
SnapSupport Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Custom Reports | Read Reviews (9) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Custom Reports | Read Reviews (9) |
Software Failure Risk Guidance
?for SnapSupport
Top Failure Risks for SnapSupport
SnapSupport Inc. Profile
Company Name
SnapSupport Inc.
Company Website
https://snapsupport.io/HQ Location
440 N Wolfe Rd, Sunnyvale, California US
Employees
1-10
Social
Financials
PRIVATE
