Social Spiral Overview

Social Spiral is a loyalty platform that simplifies customer engagement through easy sign-up and SMS campaigns. Users can manage points, rewards, and promotions, tracking metrics via any device.

Use Cases

Customers recommend Loyalty Management, Promotion Management, Sales Incentive Management, as the business use cases that they have been most satisfied with while using Social Spiral.

Other use cases:

  • Membership Management
  • Offer Management
  • Discount Management
  • Engagement Management
  • Rating And Review Management
  • Campaign Management
  • Customer Feedback Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Social Spiral.

Other priorities:

  • Improve Brand Engagement
  • Improve Consistency
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Social Spiral Use-Cases and Business Priorities: Customer Satisfaction Data

Social Spiral works with different mediums / channels such as Promotions, Social Media, and Coupons,

Social Spiral's features include Rewards, and Gamification.

Reviews

"...We did convert from another loyalty program and that process was taken care of by the team at Social Spiral...." Peer review by Nicole J., Pharmacist/ owner, Hospital & Health Care

Social Spiral, belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Social Spiral

Top Industries

  • Hospital & Health Care
  • Food & Beverages
  • Retail

Popular in

  • Small Business
  • Mid Market

Social Spiral is popular in Hospital & Health Care, Food & Beverages, and Retail and is widely used by Small Business, and Mid Market,

Comprehensive Insights on Social Spiral Use Cases

How efficiently Does Social Spiral manage your Loyalty Management?

What solutions does Social Spiral provide for Promotion Management?

10+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Social Spiral solved their Customer Loyalty Management needs. Cuspera uses 215 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

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Peers used Social Spiral for loyalty management and promotion management

Social Spiral Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.93/5 ★

Read Reviews (29)
Analytics

4.92/5 ★

Read Reviews (28)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.93/5 ★

Read Reviews (29)
Analytics

4.92/5 ★

Read Reviews (28)

Software Failure Risk Guidance

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for Social Spiral

Overall Risk Meter

Low Medium High

Top Failure Risks for Social Spiral

Social Spiral Profile

Company Name

Social Spiral

Company Website

http://socialspiral.com/

Year Founded

2013

HQ Location

220 20th Street West, Saskatoon, SK S7M 0W9, CA

Employees

2-10

Social

Financials

PRIVATE