SoftExpert ECM Suite Overview

SoftExpert Suite is a comprehensive platform designed to enhance business compliance, innovation, and digital transformation. It integrates multiple functionalities across business processes, corporate performance, and enterprise content management. SoftExpert Suite is tailored for diverse industries, including aerospace, automotive, and pharmaceuticals, ensuring compliance with standards like ISO 9001 and FDA regulations. The platform's capabilities span risk management, quality management, and project portfolio management, offering tools for process automation, document lifecycle management, and asset optimization. With its AI-powered insights, SoftExpert Suite supports businesses in reducing downtime, minimizing costs, and improving operational efficiency, making it a versatile choice for organizations aiming to streamline workflows and achieve strategic goals.

Use Cases

Customers recommend Content Management, Workflow Management, Contract Management, as the business use cases that they have been most satisfied with while using SoftExpert ECM Suite.

Other use cases:

  • Performance Management
  • Collaboration
  • Measuring Customer Satisfaction
  • Digital Signature
  • Engaging And Following Up
  • Rating And Review Management
  • Sending & Publishing Communications
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Business Priorities

Improve ROI and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using SoftExpert ECM Suite.

Other priorities:

  • Enhance Customer Relationships
  • Grow Market Share
  • Scale Best Practices
  • Acquire Customers
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SoftExpert ECM Suite Use-Cases and Business Priorities: Customer Satisfaction Data

SoftExpert ECM Suite works with different mediums / channels such as Offline. and Point Of Sale.

SoftExpert ECM Suite's features include Recording. and SoftExpert ECM Suite support capabilities include 24/7 Support, AI Powered, Email Support, etc. also SoftExpert ECM Suite analytics capabilities include Custom Reports, and Analytics.

Reviews

"...SoftExpert ECM is a software that provides all of the core content management services needed to create, capture, manage, store, preserve, and deliver content related to organizational processes...." Peer review

SoftExpert ECM Suite, belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Softexpert-ECM-Suite is software designed to capture, manage, store, preserve, and deliver enterprise content. Contact SoftExpert for more information on their ECM solutions.

Comprehensive Insights on SoftExpert ECM Suite Use Cases

Why is SoftExpert ECM Suite the best choice for Content Management?

What Are the key features of SoftExpert ECM Suite for Workflow Management?

What benefits does SoftExpert ECM Suite offer for Contract Management?

What Are the key features of SoftExpert ECM Suite for Collaboration?

7+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well SoftExpert ECM Suite solved their Content Management Systems needs. Cuspera uses 218 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

Case Studies

Food & Beverages

CASE STUDY Dos Pinos

SoftExpert Excellence Suite helped Dos Pinos centralize and automate service management. The company faced challenges with process standardization and manual tasks. They used the suite to integrate a...nd automate 192 processes, covering 70% of shared services. Over 18,000 cases are managed monthly across multiple departments. Results include improved productivity, economic benefits, real-time monitoring, and paperless operations.

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Financial Services

CASE STUDY Sicoob Cocred

SoftExpert IDP helped Sicoob Cocred automate record updates using artificial intelligence and machine learning. The cooperative reduced registration update times by 70%, from hours to minutes. In thr...ee months, they processed over 7,500 documents with high accuracy. Staff now focus on strategic work instead of manual data entry. Integration with ERP, RPA, and Power BI improved efficiency and compliance.

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Utilities

CASE STUDY Biosev

SoftExpert Excellence Suite helped Biosev manage documents, projects, requests, and action plans. Biosev needed better control and productivity in quality management, EHS, internal controls, and engi...neering. The company used SoftExpert Document, Project, Request, and Action Plan modules. These tools created a single file repository, improved document control, and automated numbering for standards and forms. Biosev gained better control over corrective actions, deadlines, and responsibilities.

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Automotive

CASE STUDY Isuzu Motors

SoftExpert Suite helped Isuzu Motors improve operational efficiency. Before, processes were not standardized, making it hard to manage tasks and meet deadlines. With SoftExpert Suite, Isuzu gained re...al-time control over workflows, documents, and KPIs. The solution reduced errors and delays, increased productivity, and made decision-making safer. Managers now have more clarity and reliable results.

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Pharmaceuticals

CASE STUDY Kley Hertz

SoftExpert Document helped Kley Hertz move from manual document management to a digital system. The company now manages over 10,000 documents electronically. This improved traceability, regulatory co...mpliance, and productivity. Document approval is faster and revision control is easier. Users can search documents by keywords and track document access. The process is now reliable, traceable, and dynamic.

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Pharmaceuticals

CASE STUDY Hypofarma

SoftExpert Excellence Suite helped Hypofarma automate and integrate business processes. Before, manual tasks and paper forms caused delays and poor traceability. The new solution connected with their... ERP, digitized workflows, and enabled real-time process management. Employees now use electronic forms and signatures, improving data integrity and traceability. Hypofarma reduced paper use by 30% and gained better control over quality and compliance.

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lightning

Peers used SoftExpert ECM Suite for content management and workflow management

SoftExpert ECM Suite Features

  • Low
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FEATURE RATINGS AND REVIEWS
Custom Reports

3.58/5 ★

Read Reviews (9)
Analytics

3.00/5 ★

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.58/5 ★

Read Reviews (9)
Analytics

3.00/5 ★

Read Reviews (3)

Software Failure Risk Guidance

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for SoftExpert ECM Suite

Overall Risk Meter

Low Medium High

Top Failure Risks for SoftExpert ECM Suite

SoftExpert Software S.A. News

Company

SoftExpert unveils new global brand identity following 25% growth and expansion to 50 countries

SoftExpert has introduced a new global brand identity after experiencing 25% growth and expanding its presence to 50 countries.

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Company

SoftExpert unveils new global brand identity following 25 % growth and expansion to 50 countries

SoftExpert unveils a new global brand identity after experiencing 25% growth and expanding to 50 countries.

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SoftExpert lists 7 benefits of cloud solutions for companies

Cost reduction, security, and scalability are some of the benefits mentioned by the company’s CTO The advancement of digital transformation has significantly increased the relevance of cloud services, attracting companies of all sizes and segments. According to Gartner, by 2028, cloud computing will no longer be considered a disruptive technology, but rather an essential element...

The post SoftExpert lists 7 benefits of cloud solutions for companies appeared first on SoftExpert.

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Digitalization is an ally for companies to comply with ESG standards

Process transparency, public trust, and compliance are some of the benefits listed by a SoftExpert expert Services and products that are less harmful to the environment, human health, and society as a whole will increasingly be required by consumers, according to research conducted by EY Parthenon, a global strategy consultancy branch of Ernst & Young....

The post Digitalization is an ally for companies to comply with ESG standards appeared first on SoftExpert.

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SoftExpert Software S.A. Profile

Company Name

SoftExpert Software S.A.

Company Website

https://www.softexpert.com/

HQ Location

Joinville, Santa Catarina, Brazil

Employees

201-500

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Financials

PRIVATE