Softlink illumin Overview
Softlink-illumin is a powerful knowledge and research management software that collects, records, quantifies, and summarizes information. It enhances information accessibility for staff and clients.
Use Cases
Customers recommend Knowledge Management, Workflow Management, Generation Of New Leads, as the business use cases that they have been most satisfied with while using Softlink illumin.
Business Priorities
Improve Digital And Social Presence is the most popular business priority that customers and associates have achieved using Softlink illumin.
Softlink illumin Use-Cases and Business Priorities: Customer Satisfaction Data
Softlink illumin works with different mediums / channels such as E-Mail. and Phone Calls.
Softlink illumin's features include Recording. and Softlink illumin support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Softlink illumin analytics capabilities include Custom Reports, and Analytics.
Reviews
"...Multiple ways to generate and respond to requests Searchable knowledge base retains all information passed through the system Email alerts to notify the requester and researcher of any updates made to the request Users can subscribe to requests in progress Responses can be provided using text, web links and attached files..." Peer review
Softlink illumin, belong to a category of solutions that help Knowledge Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Softlink illumin
Top Industries
- Non-Profit Organization Management
Popular in
- Mid Market
Softlink illumin is popular in Non-Profit Organization Management, and is widely used by Mid Market,
Comprehensive Insights on Softlink illumin Use Cases
What Are the key features of Softlink illumin for Knowledge Management?
What benefits does Softlink illumin offer for Workflow Management?
5+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Softlink illumin solved their Knowledge Management needs. Cuspera uses 111 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Knowledge Management needs.
Peers used Softlink illumin for knowledge management and workflow management
Softlink illumin Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (16) |
| Analytics | Read Reviews (5) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (16) |
| Analytics | Read Reviews (5) |
Software Failure Risk Guidance
?for Softlink illumin
Top Failure Risks for Softlink illumin
Softlink America Incorporated News
Then vs. Now: How Research Libraries Are Powering Discovery with Liberty Digital and illumin
Softlink's Liberty Digital and illumin platforms are transforming research libraries by replacing outdated systems with agile, integrated solutions. Liberty Digital offers advanced search capabilities, customizable interfaces, and integration with SharePoint, enhancing resource discovery and management. illumin streamlines research request management with workflow automation and reporting. These tools enable libraries to modernize workflows and improve service delivery.
It??s Time to Change Your Integrated Library System to Liberty Digital (If You Haven??t Already)
The article discusses the benefits of transitioning to Softlink's Liberty Digital, a modern library management system. Liberty Digital offers AI integrations, automated features, and improved flexibility, addressing issues with legacy systems like high costs and inefficiencies. It emphasizes the importance of evolving library technologies to enhance user engagement and operational efficiency.
Celebrating Excellence: Softlink Named Finalist for Best Customer Service Team
Softlinkint's customer service team is a finalist in the 2024 Engage Awards, highlighting their commitment to exceptional customer support amidst strong competition.
Softlink America Incorporated Profile
Company Name
Softlink America Incorporated
Company Website
//ic.softlinkint.comHQ Location
Eight Mile Plains, QLD
Employees
5,001-10,000
Social
Financials
PRIVATE
