Softlink illumin Overview

Softlink-illumin is a powerful knowledge and research management software that collects, records, quantifies, and summarizes information. It enhances information accessibility for staff and clients.

Use Cases

Customers recommend Knowledge Management, Workflow Management, Generation Of New Leads, as the business use cases that they have been most satisfied with while using Softlink illumin.

Other use cases:

  • Social Media Analytics
  • Public Relations
  • Products & Pricelist Management
  • Revenue Cycle Management
  • Training & Onboarding
See all use cases See less use cases

Business Priorities

Improve Digital And Social Presence is the most popular business priority that customers and associates have achieved using Softlink illumin.

Softlink illumin Use-Cases and Business Priorities: Customer Satisfaction Data

Softlink illumin works with different mediums / channels such as E-Mail, and Phone Calls,

Softlink illumin's features include Recording.

Reviews

"...Multiple ways to generate and respond to requests Searchable knowledge base retains all information passed through the system Email alerts to notify the requester and researcher of any updates made to the request Users can subscribe to requests in progress Responses can be provided using text, web links and attached files..." Peer review

Popular Business Setting

for Softlink illumin

Top Industries

  • Non-Profit Organization Management

Popular in

  • Mid Market

Softlink illumin is popular in Non-Profit Organization Management, and is widely used by Mid Market,

Comprehensive Insights on Softlink illumin Use Cases

How does Softlink illumin facilitate Knowledge Management?

What Are the key features of Softlink illumin for Workflow Management?

5+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Softlink illumin solved their business needs. Cuspera uses 111 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.

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Peers used Softlink illumin for knowledge management and workflow management

Softlink illumin Features

  • Low
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FEATURE RATINGS AND REVIEWS
Custom Reports

4.53/5 ★

Read Reviews (16)
Analytics

4.24/5 ★

Read Reviews (5)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.53/5 ★

Read Reviews (16)
Analytics

4.24/5 ★

Read Reviews (5)

Software Failure Risk Guidance

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for Softlink illumin

Top Failure Risks for Softlink illumin

Softlink Feeds

Celebrating Excellence: Softlink Named Finalist for Best Customer Service Team

Softlinkint's customer service team is a finalist in the 2024 Engage Awards, highlighting their commitment to exceptional customer support amidst strong competition.

26/09/2024 - source

Softlink Profile

Company Name

Softlink

Company Website

https://ic.softlinkint.com/

HQ Location

Eight Mile Plains, QLD

Employees

5,001-10,000

Social

Financials

PRIVATE