SP CRM: Product updates, Customer stories, and Insights | 2026 Cuspera

SP IT Helpdesk helped Networked Energy Services (NES) Corporation improve IT support. NES wanted to get more value from Microsoft 365 and replace their old IT help desk. They chose SP IT Helpdesk for... its no-code SharePoint integration. The solution made ticket management faster and easier. NES saw better response times and higher internal customer satisfaction.
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SP Facilities helped Walker manage facilities across three campuses using Microsoft 365 and SharePoint. Walker needed secure, scalable work order management and asset tracking. SP Facilities provided... a no-code, customizable solution with Power BI integration for reporting. The system improved data security, streamlined operations, and enabled leadership to monitor workloads. Walker continuously modernized the platform to meet changing needs.
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SP CRM from SP Marketplace helped Global Impact cut costs and improve support. Their old SaaS platform was expensive and hard to customize. With SP CRM, they saved money and tailored the system to fi...t their needs. They now manage campaigns and customer support better. The team uses new features like Power BI dashboards and custom add-ons. Reporting and email communication are easier and more effective.
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SP Facilities helped Atlas Performing Arts Center manage their growing facility needs. The center used SP Facilities on Microsoft 365 to move away from emails and spreadsheets. This solution let them... log tickets, create work orders, and manage assets in one place. Staff used a familiar interface, which reduced training needs. The system improved security and made operations more efficient. Atlas Performing Arts Center now serves patrons and tenants better.
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SP Employee Hub helped Princess Juliana International Airport rebuild communication after Hurricane Irma. The airport needed a secure intranet for staff and external partners. They chose SP Employee ...Hub on Microsoft 365 for a hub-and-spoke design with department sites. The solution allowed both internal and external users to access information safely. SP Marketplace delivered the intranet in weeks, improving communication and document sharing for the airport.
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SP Facilities helped Walker manage facilities across three campuses using Microsoft 365 and SharePoint. Walker needed a scalable, secure solution for work order management and asset tracking. They ch...ose SP Facilities in 2016 for its integration with Microsoft tools and easy customization. Ongoing support allowed Walker to modernize the system and add Power BI dashboards. The solution improved data security, reporting, and user adoption for Walker’s facilities team.
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