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Spark Chart: Reviews, Testimonials and Expert Opinions
(792)Survey Software to uncover hidden knowledge & ideas
Top 14 Spark Chart Alternatives
CustomerCount
Customer Feedback Tool to Add More Accountability and Improve Process Simultaneously
CustomerCount is a Customer Feedback Management System that provides intuitive real-time reporting, fast turnaround on updates, detailed and dynamic data gathering with comprehensive reporting for process improvement and customer loyalty to improve the bottom line. ...
CustomerCount collects, measures and reports customer feedback through branded, customized online surveys and these surveys are formulated to measure the quality of the customer experience with the organization across three primary touch-points.
Key features include survey design that maximizes return rates, survey reporting, on-site service requests with real-time alerts, CRM integration to manage customer experience in a real-time reality, keatext text analytics to minimize response time, SMS surveys for customer service and feedback, and CEM solutions streamlining customer feedback.
Startquestion survey
Survey software for professionals and companies researching clients, employees and the community
Startquestion survey is a survey software for professionals and companies researching clients, employees, and the community to create online questionnaires. It helps to enhance customer relationships, acquire customers and increase sales and revenue. ...
It’s a convenient survey creation wizard with online survey patterns and the possibility to conduct a survey distribution to the database of e-mail addresses or telephone numbers. It simply collects data by sending invitations to the email or by pasting the survey onto the website also providing Comprehensive solutions that are tailored to the needs of the most demanding customers.
Its features include an intuitive interface, advanced logic of survey questions, sending invitations to surveys from the company e-mail address, conducting employee assessments and knowledge tests, accounts for multiple users, sharing surveys and reports between users and much more.
SatisMeter
Customer feedback tool using Net Promoter Score to understand the customer journey
SatisMeter is a Feedback management tool that helps online businesses collect customer feedback using Net Promoter Score (NPS) and understand the customers, use their voices to improve the products and services. It helps to launch new products, improve internal communication and enhance customer relationships. ...
It helps to measures long-term customer satisfaction and loyalty giving a strong indicator of growth and product performance. It also helps toIts features monitor how effectively the product is serving the customers, measure and improve the customer effort score and gauge the customers’ dependency and fondness of the product.
Its features include gathering feedback from new customers during onboarding, unlimited users, segmented customer targeting, automated recurring surveys, customizable design and languages, integrations with Intercom, Slack, Segment and more.
Survio
Online Survey Software to create surveys easily & get answers fast
Survio is a survey software for customer satisfaction, employer feedback, market research and other online questionnaires. It helps to improve digital and social presence and improve efficiency. ...
It a free and easy to use online survey software. Send it to the chosen audience and collect data, sort it and make a professional report. The main advantage of professional online research is to get a deeper knowledge of the respondents.
Its main features include creating an online free survey using templates and designs, mobile-ready surveys, reach respondents via different channels for data collections, analyze and generate the report and much more.
GoSurvey
Offline Survey and Data collection App providing a smooth survey taking experience
GoSurvey is an offline survey App that conducts surveys without internet connection on mobile devices.The collected data is safely stored in the device and it syncs automatically when an internet connection is available, ensuring there is no loss of data. It helps people by solving the day to day data collection problems they encounter. It is used for market research, field surveys, in retail stores, etc. It allows users to collect data anytime, anywhere at their convenience thus providing a smooth survey-taking experience. It helps to enhance customer relationships, grow market share and acquire customers. ...
Its features include data gets automatically synced to the account whenever the internet is available, results can be easily downloaded in various formats like Excel, Excel with Media, CSV, SPSS(.sav), PDF, reports are generated automatically and can be viewed in various user-friendly forms, customize the survey layout as per requirement, and more.
Simplesat
Customer feedback system to collect customer satisfaction data to improve the business
Simplesat is a Feedback Management tool that helps to collect immediate and honest customer satisfaction data and use it to improve the business and keep the team motivated. It helps to enhance customer relationships, improve visibility, and increase sales and revenue. ...
Simplesat supports understanding the customers feel, and how the team is performing. It also embeds CSAT surveys in closed ticket notifications, gather NPS (Net Promoter Score) feedback through quarterly emails, or send one-off surveys after a project is completed.
Some of its features include surveys that are customized, fun, intuitive, and unique to the brand and vision, embed directly to the existing email templates and workflows, send one-off or ongoing email surveys, and more.
YetPulse
blog dedicated to helping you conduct surveys.
YetPulse is a blog dedicated to helping users conduct surveys. It provides users with an intelligent alert solution for Google Analytics in real-time for agencies and advertisers. It monitors the metric the entire time after the user is done connecting their Google Analytics and setting intelligent alerts. ...
It automatically learns from the data builds forecasts and notify the users in case something goes wrong. It alerts the user whenever there is a sudden drop in conversion rate, which can stop them from achieving their monthly goals. It enables the users to know if their campaigns or landing pages are generating less revenue than expected and also fix it.
Clicktools
Clicktools by CallidusCloud | Survey App for Salesforce
Clicktools is a customer feedback software for businesses that transform customer experiences to drive improvement and profits. It helps to enhance customer relationships and increase sales and revenue. ...
Clicktools understands the customer by requesting and responding to input at key points along the entire customer journey making feedback a constructive, and positive process on both sides. It also uses customer responses to generate targeted communications that light the way to the next step.
Clicktools features include dozens of question types, seamless CRM integration, dynamic texts and questions, multi-language, mobile-friendly surveys, data integrity management, reporting, and many more help to increase customer satisfaction and act on customer feedback faster.
CustomerSure
Customer Feedback Software to gather insights to drive real change
CustomerSure is a Customer Experience and Feedback Software that helps to gather insights, communicate them across the business, and use them to drive real change. It helps to measure and improve the Net Promoter Score, CSAT and Customer Effort Score, and demonstrate the impact of customer experience projects. It also helps to improve customer loyalty and retention, identify efficiencies and process improvements and so on. ...
CustomerSure helps to design and execute customer feedback processes that transform the business performance. Its comprehensive features like delivering user-friendly, responsive surveys and resolving urgent problems instantly, allows to collect, monitor and respond to customer feedback, and put the customer’s voice at the heart of the business.
Alchemer Enterprise Feedback Management Platform
Online Survey Software that helps you transform to a truly customer-centric organization
The Alchemer Enterprise Feedback Management Platform helps businesses to collect feedback and deliver better experiences for the customers. Alchemer is designed for those who have outgrown SurveyMonkey and feel overcharged by Qualtrics. It's an easy-to-use, easy-to-implement platform, and leads the industry in speed-to-value and flexibility, to start collecting insights on day one. ...
Alchemer software is flexible to address all of the market research software needs, including collecting feedback for customer profiles, persona research, purchase tracking, new product research, website feedback, and so on, and then feeding the information into sales and product development to become truly customer-centric with easy integration with CRMs such as Salesforce and Microsoft Dynamics.
Some of its features like easy integration, advanced market research reporting, advanced survey logic, built-in actions, and complete brand control allow to fine-tune the marketing and market-research surveys, automate processes, trigger workflows, and get the work done faster and more efficiently.
Paperform
Easy form creator without technical knowledge
Paperform is a flexible online SaaS platform helping small businesses build beautiful no-code solutions that simplify work and life. It collects information, keeps it on schedule, a form that gets paid, onboard and organizes, educates and entertains, persuades, sells and solves problems. It's a form for any situation. ...
It gets out of the way and makes it easy to design beautiful, branded forms. With smart form, it transforms business on autopilot by taking payments, automating workflows, using question logic for tailored experiences, and making magic with calculations.
Some of its features include multiple pages and conditional content, guided mode, conditional logic and questions, scoring, auto-close submission, multiple calendars, template gallery and so on.
Qualaroo
Customer and User Feedback Software
Qualaroo is a Customer and User Feedback Software that provides services intended to capture key insights through real-time feedback, intelligent reporting, and in-depth analysis. It collects, analyzes and stores the feedback data under one roof. It helps small to midsize businesses gain qualitative insights through website surveys. ...
User research begins with Qualaroo Nudge,which can deploy to any of the products. Create personalized surveys quickly with professional templates, skip logic, advanced targeting, language translations, and design options. Collect targeted survey feedback on the website, mobile app, email, product, and social media. Analyze feedback data with AI-based techniques like sentiment analysis and text analytics. Easily integrate with existing tools.
Key features include survey templates, AI sentiment analysis, nudge for prototypes, confirmation page surveys, exit intent surveys, question branching, NPS, A/B testing and integrations.
Qualtrics Employee Experience
Turn employees into AMBASSADORS
Qualtrics Employee Experience is an Employee Experience Management Platform that helps companies close the experience gap with X-data. It is designed to identify key drivers for worker productivity, engagement, and experience. It helps small to large enterprises collect feedback from employees using surveys. ...
It helps brands continually assess the quality of their four core experiences: customers, employees, products, and brands. With Qualtrics XM, organizations can be at every meaningful touchpoint, for every experience, and predict which changes will resonate most with stakeholders. It uses AI text analysis and predictive intelligence to develop actionable insights from employee interviews, performance reviews, and surveys.
Key features include equip managers and leaders with the insights and guided actions, develop employees and inform talent management processes with automated and personalised multi-rater feedback, optimise compensation and benefits, respond to more frequent feedback and act quickly, and more.
