Spotler ActivatePro (formerly CrossEngage) Overview

CrossEngage maximizes customer lifetime value and fosters long-term relationships across all channels. The CrossEngage Customer Intelligence Platform facilitates more valuable interactions.

Use Cases

Customers recommend Advertisement, Campaign Management, Engagement Management, as the business use cases that they have been most satisfied with while using Spotler ActivatePro (formerly CrossEngage).

Other use cases:

  • Channel Marketing
  • Touchpoint Management
  • Channel Management
  • Communication Management
  • Lead Tracking
  • Segmentation And Targeting
  • Direct Marketing
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Business Priorities

Scale Best Practices and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Spotler ActivatePro (formerly CrossEngage).

Other priorities:

  • Acquire Customers
  • Improve ROI
  • Increase Sales & Revenue
  • Increase Customer Life Time Value
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
See all business priorities See less business priorities

Spotler ActivatePro (formerly CrossEngage) Use-Cases and Business Priorities: Customer Satisfaction Data

Spotler ActivatePro (formerly CrossEngage) works with different mediums / channels such as Social Media. E-Mail. Text SMS etc.

Spotler ActivatePro (formerly CrossEngage)'s features include Personalization, Alerts: Popups & Notifications, Micro Customer Segmenting, etc. and Spotler ActivatePro (formerly CrossEngage) support capabilities include Email Support, 24/7 Support, AI Powered, etc. also Spotler ActivatePro (formerly CrossEngage) analytics capabilities include Analytics, and Custom Reports.

Reviews

"...CrossEngage enables us to leverage all our customer data and use best-of-breed technology for high-performance cross-channel marketing...." Peer review by Florian Bonnet, Head of CRM, HelloFresh

Spotler ActivatePro (formerly CrossEngage), URLgenius, etc., all belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Spotler ActivatePro (formerly CrossEngage)

Top Industries

  • Information Technology and Services
  • Marketing and Advertising
  • Wholesale

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Spotler ActivatePro (formerly CrossEngage) is popular in Information Technology And Services, Marketing And Advertising, and Wholesale and is widely used by Small Business, Mid Market, and Large Enterprise.

Spotler ActivatePro (formerly CrossEngage) Customer wins, Customer success stories, Case studies

What benefits does Spotler ActivatePro (formerly CrossEngage) offer for Campaign Management?

What benefits does Spotler ActivatePro (formerly CrossEngage) offer for Engagement Management?

How does Spotler ActivatePro (formerly CrossEngage) facilitate Channel Marketing?

How does Spotler ActivatePro (formerly CrossEngage) address your Touchpoint Management Challenges?

11 buyers and buying teams have used Cuspera to assess how well Spotler ActivatePro (formerly CrossEngage) solved their Customer Data Platform needs. Cuspera uses 428 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.

Amerityre Corporation - Automotive

Amerityre Corporation uses SpotlerCRM to improve customer management. This helps them achieve excellence in the tyre industry. The case study highlights their innovation efforts.

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Aon - Financial Services

Aon wanted to improve efficiency and customer satisfaction. They built a chatbot named Noa using Spotler Engage technology. The chatbot handles simple customer inquiries, reducing the volume of phone... calls. This allows customer service agents to focus on more complex issues. The project involved input from marketing and communication departments and developers with call center experience. The chatbot uses a formal tone to cater to older customers.

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Argeweb - Internet

Argeweb is a customer-friendly hoster in the Netherlands. They use Spotler Mail+ for email marketing. This helps them target customers with valuable information. They use a clear dashboard for target... group selection. They track user activity with UTM tracking. Their sales mailings have a 50% open rate and over 5% conversion rate. General newsletters have a 35% to 40% open rate.

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Audio Marketing Concepts - Marketing And Advertising

Audio Marketing Concepts used SpotlerCRM to improve sales for remote teams. Their tailored approach changed their business. The case study shows how they achieved success.

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Babboe

Babboe needed a tool to increase the conversion rate of their Magento 2.0 webshop. They chose Spotler Activate Search for its intuitive interface and smooth implementation. The tool helped make produ...cts more findable by accounting for different search terms and using ranking rules. This improved the visibility of their main products, like cargo bikes. They also used promotion rules to align marketing campaigns and direct visitors to available products, enhancing the shopping experience.

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BloomSmith - Real Estate

BloomSmith uses SpotlerCRM to improve real estate financing. They streamline support cases to deal closure. This ensures a smooth pipeline.

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CrossEngage | So That Customers Come to Stay

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Peers used Spotler ActivatePro (formerly CrossEngage) for advertisement and campaign management

Spotler ActivatePro (formerly CrossEngage) Competitors

Spotler ActivatePro (formerly CrossEngage) Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.18/5 ★

Read Reviews (16)
Analytics

4.31/5 ★

Read Reviews (22)
Custom Reports

3.99/5 ★

Read Reviews (37)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.18/5 ★

Read Reviews (16)
Analytics

4.31/5 ★

Read Reviews (22)
Custom Reports

3.99/5 ★

Read Reviews (37)

Software Failure Risk Guidance

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for Spotler ActivatePro (formerly CrossEngage)

Overall Risk Meter

Low Medium High

Top Failure Risks for Spotler ActivatePro (formerly CrossEngage)

Spotler Limited Profile

Company Name

Spotler Limited

Company Website

https://spotler.com/en-gb

Year Founded

2005

HQ Location

The Old Byre, Peper Harow, Godalming, Surrey, GU8 6BQ

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

M&A