springbig Overview

Springbig stands out in the customer loyalty management space, especially for regulated industries. This platform excels at enhancing text, email, and push marketing strategies, ensuring high deliverability. It uniquely supports businesses by increasing customer retention and loyalty through tailored rewards programs. The platform's standout feature includes seamless integrations with POS and e-commerce systems, offering a smooth transactional experience. Springbig also provides advanced data insights, allowing businesses to make informed marketing decisions. Another significant feature is the Budz Referral Program, which empowers loyalty members to become brand ambassadors. This comprehensive approach not only boosts sales and foot traffic but also fosters long-term customer connections.

Use Cases

Customers recommend Loyalty Management, Campaign Management, Social Media Analytics, as the business use cases that they have been most satisfied with while using springbig.

Other use cases:

  • Social Media Marketing
  • Channel Marketing
  • Relationship Management
  • Direct Marketing
  • Referral Management
  • Digital Marketing
  • Engaging And Following Up
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using springbig.

Other priorities:

  • Grow Market Share
  • Build Brand Awareness
  • Increase Sales & Revenue
  • Improve ROI
  • Increase Customer Life Time Value
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springbig Use-Cases and Business Priorities: Customer Satisfaction Data

springbig works with different mediums / channels such as Text SMS. Promotions. and Social Media.

springbig's features include Rewards, and Gamification. and springbig support capabilities include 24/7 Support, AI Powered, Email Support, etc. also springbig analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Small to medium sized businesses looking to communicate with their customers and provide a robust digital loyalty and rewards services...." Peer review from SpringBIG

springbig, belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Springbig is the leading provider of cannabis marketing platforms and loyalty programs. Contact their team to learn about dispensary text messaging and referral programs.

springbig Customer wins, Customer success stories, Case studies

How does springbig facilitate Loyalty Management?

How can springbig optimize your Campaign Management Workflow?

springbig Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.02/5 ★

Read Reviews (1)
Custom Reports

4.07/5 ★

Read Reviews (3)
Analytics

3.78/5 ★

Read Reviews (3)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.02/5 ★

Read Reviews (1)
Custom Reports

4.07/5 ★

Read Reviews (3)
Analytics

3.78/5 ★

Read Reviews (3)

Software Failure Risk Guidance

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for springbig

Top Failure Risks for springbig

Springbig, Inc News

Financial

Springbig, AI MarTech Leader, Reports Q2 2025 Results with Positive ...

Springbig reported its Q2 2025 financial results, achieving positive adjusted EBITDA of $0.3 million and a 6% revenue increase to $5.8 million. The company improved cash flow by $2.1 million year-on-year and executed strategic cost reductions, including renegotiating vendor contracts and securing a favorable lease. Despite a net loss of $1.1 million, Springbig's focus on operational efficiency and AI-powered MarTech solutions supports its growth trajectory.

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Executive

Springbig Expands Executive Team with Strategic Hires to Drive Next ...

Springbig has announced significant executive appointments to drive growth and innovation. Jaret Christopher joins as CEO & President, James Cabral as COO, Jason Moos as CFO, and David Schachter as VP of Business Development. These strategic hires aim to strengthen Springbig's position in the MarTech ecosystem, focusing on product innovation and expanding its reach across North America.

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Product

Springbig has released new features, including User Roles, which streamline assigning roles and permissions to employees for retailers. Admins can use predefined templates or create custom roles to ensure appropriate access for team members.

Springbig has released new features, including User Roles, which streamline assigning roles and permissions to employees for retailers. Admins can use predefined templates or create custom roles to ensure appropriate access for team members.

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Financial

Springbig Announces Third Quarter 2024 Financial Results and Amendment to its $6.4 million Convertible Notes and $1.6 million Term Loan - The Manila Times

Springbig released its Q3 2024 financial results and made changes to its convertible notes and term loan agreements.

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Springbig, Inc Profile

Company Name

Springbig, Inc

Company Website

//springbig.com

HQ Location

Springbig, Inc., 185 NW Spanish River Blvd, Suite 207, Boca Raton, FL 33431, US

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

IPO