SQmediator Overview

SQmediator is compatible with popular IP phones and VoIP gateways. Major equipment manufacturers are supported.

Use Cases

Customers recommend Call Recording, Sending & Publishing Communications, Performance Management, as the business use cases that they have been most satisfied with while using SQmediator.

Other use cases:

  • Social Media Analytics
  • Tracking & Monitoring Communications
  • Helpdesk Management
  • Collaboration
  • Call Analytics
  • Measuring Customer Satisfaction
See all use cases See less use cases

Business Priorities

Improve Efficiency and Acquire Customers are the most popular business priorities that customers and associates have achieved using SQmediator.

SQmediator Use-Cases and Business Priorities: Customer Satisfaction Data

SQmediator works with different mediums / channels such as Phone Calls, and Video,

SQmediator's features include Recording, Alerts: Popups & Notifications, and Dashboard.

Reviews

"...SQmediator Symphony is a suite of performance management applications for Voice over IP and IP videoconferencing...." Peer review

SQmediator, belong to a category of solutions that help Employee Monitoring. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on SQmediator Use Cases

What makes SQmediator ideal for Call Recording?

Why is SQmediator the best choice for Sending & Publishing Communications?

What benefits does SQmediator offer for Performance Management?

6+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well SQmediator solved their Employee Monitoring needs. Cuspera uses 447 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Employee Monitoring needs.

Video

Telchemy: SQmediator

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Peers used SQmediator for call recording and sending & publishing communications

SQmediator Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.78/5 ★

Read Reviews (89)
Analytics

4.63/5 ★

Read Reviews (21)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.78/5 ★

Read Reviews (89)
Analytics

4.63/5 ★

Read Reviews (21)

Software Failure Risk Guidance

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for SQmediator

Overall Risk Meter

Low Medium High

Top Failure Risks for SQmediator

Telchemy Profile

Company Name

Telchemy

HQ Location

2905 Premiere Parkway, Suite 280, Duluth, GA 30097, US

Employees

11-50

Social

Financials

PRIVATE