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Squiz Matrix: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Squiz Matrix
Brand: Squiz Matrix
Rating: 4.0 (195 reviews)

4.0 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Content Management | Squiz

Squiz Matrix Overview

Squiz-Matrix, Digital Experience Platform, integrates market-leading products and tools. It powers entire digital presences seamlessly.

Use Cases

Customers recommend Content Management, Sending & Publishing Communications, Engaging And Following Up, as the business use cases that they have been most satisfied with while using Squiz Matrix.

Other use cases:

Collaboration
Workflow Management
Digital Marketing
Training & Onboarding
Cross Selling
Category Management
Proposal & Quote Management

See all use cases See less use cases

Business Priorities

Scale Best Practices and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using Squiz Matrix.

Other priorities:

Build Brand Awareness
Improve ROI
Acquire Customers

See all business priorities See less business priorities

Squiz Matrix Use-Cases and Business Priorities: Customer Satisfaction Data

Squiz Matrix works with different mediums / channels such as Website. Omnichannel. Mobile etc.

Squiz Matrix's features include Templates. and Squiz Matrix support capabilities include 24/7 Support, AI Powered, Email Support, etc. also Squiz Matrix analytics capabilities include Custom Reports, and Analytics.

Reviews

"...It supports multiple sites - we currently have 4 on the same instance, including an Intranet) and has an extensive range of features to improve your content management...." Peer review by Imogen L., Media Production

Squiz Matrix, belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Squiz Matrix

Top Industries

Government Administration
Media Production
Marketing and Advertising

Popular in

Enterprise
Small Business
Large Enterprise

Squiz Matrix is popular in Government Administration, Media Production, and Marketing And Advertising and is widely used by Enterprise, Small Business, and Large Enterprise.

Squiz Matrix Customer wins, Customer success stories, Case studies

What solutions does Squiz Matrix provide for Content Management?

How does Squiz Matrix address your Sending & Publishing Communications Challenges?

How does Squiz Matrix address your Engaging And Following Up Challenges?

How efficiently Does Squiz Matrix manage your Collaboration?

30 buyers and buying teams have used Cuspera to assess how well Squiz Matrix solved their Content Management Systems needs. Cuspera uses 195 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Content Management Systems needs.

Southwest Airlines - Airlines

Squiz Search helped Southwest Airlines cut support calls by 30-40%. The airline used AI-powered site search to make information easier to find. This improved the customer experience on their website.... Fewer people needed to call for help. The solution made the site more efficient and user-friendly.

Queensland Health - Hospital & Health Care

Squiz helped Queensland Health overhaul its public-facing website network. The solution included experience management, content management, AI-powered search, and integrations. Queensland Health used... Squiz to deliver fast, secure, and consistent digital experiences. The new platform made it easier for non-technical teams to manage content. The project improved how citizens find and access health information online.

BCIT - Higher Education

Squiz Search helped BCIT generate $23 million in revenue. The team used AI-powered site search to make content easy to find. This improved the student experience. The solution helped BCIT reach more ...people and increase engagement. The results show strong revenue growth from better search.

Creighton University - Higher Education

Squiz helped Creighton University regain control of its search results. The platform provided AI-powered site search and content management tools. Creighton University improved how students and staff... find information online. The solution made events more discoverable across channels. The university now delivers better digital experiences for its users.

health insurer - Insurance

Squiz helped a health insurer improve its user experience. The company used Squiz's platform to redesign its digital journey. As a result, the health insurer doubled its conversion rate. The new user... experience made it easier for customers to find what they needed. This led to more successful sign-ups and better engagement.

Anonymous

Squiz helped launch an award-winning website that led to a 16.5% increase in recycling. The platform offered tools for content management, search, forms, and integrations. The solution made it easy f...or users to find information and take action. The result was a measurable improvement in recycling rates. The website delivered a better experience for users and supported the organization's goals.

What is Squiz Digital Experience Platform (DXP)?

Peers used Squiz Matrix for content management and sending & publishing communications

Squiz Matrix Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
Custom Reports	4.73/5 ★ Read Reviews (34)
Analytics	4.60/5 ★ Read Reviews (12)

CAPABILITIES	RATINGS AND REVIEWS
Custom Reports	4.73/5 ★ Read Reviews (34)
Analytics	4.60/5 ★ Read Reviews (12)

Software Failure Risk Guidance

for Squiz Matrix

Top Failure Risks for Squiz Matrix

Squiz Pty Ltd News

Executive 17/09/2025

ELMO Software Poaches Squiz CMO Mei Ching Koon - bandt.com.au

ELMO Software has appointed Mei Ching Koon as its new Chief Marketing Officer. Previously, she was the CMO at Squiz, where she led global go-to-market operations. Her new role at ELMO involves shaping marketing strategy to align with the company's goals. This executive change highlights ELMO's focus on expanding its impact in Australia and New Zealand.

Product 20/08/2025

Squiz launches AI search tool for secure , compliant web answers

Squiz has launched Squiz Conversational Search, an AI-driven feature integrated into its Digital Experience Platform (DXP). This tool provides AI-generated answers using verified content, enhancing website search with a conversational interface. Built on Retrieval-Augmented Generation (RAG) architecture, it ensures content accuracy and governance, addressing AI hallucination risks. The feature is designed for enterprise-grade accuracy and integrates seamlessly into existing environments, supporting compliance and brand alignment.

Squiz Pty Ltd Profile

Company Name

Squiz Pty Ltd

Company Website

https://www.squiz.net/

HQ Location

Level 1, 435a Kent St, Sydney, New South Wales 2000, AU

Employees

501-1000

Social

Financials

PRIVATE