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SundaySky: Use-Cases, Insights and Reviews | 2025 Cuspera

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SundaySky: The Personalized Video Marketing Cloud

SundaySky Overview

SundaySky empowers businesses to create, personalize, and distribute videos at scale. No video experience is required for efficient and easy video production.

Use Cases

Customers recommend Loyalty Management, Engagement Management, Advertisement, as the business use cases that they have been most satisfied with while using SundaySky.

Other use cases:

Customer Feedback Management
Personalized Marketing
Channel Marketing
Training & Onboarding
Lifetime Value Management
Rating And Review Management
Media Buying

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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using SundaySky.

Other priorities:

Increase Sales & Revenue
Improve Brand Engagement
Scale Best Practices
Enter New Markets Internationally Or Locally

See all business priorities See less business priorities

SundaySky Use-Cases and Business Priorities: Customer Satisfaction Data

SundaySky works with different mediums / channels such as Video. Promotions. and Phone Calls.

SundaySky's features include Personalization, Rewards, and Gamification. and SundaySky support capabilities include 24/7 Support, AI Powered, Email Support, etc. also SundaySky analytics capabilities include Custom Reports, and Analytics.

Reviews

"...The impact for our company is fewer calls into customer care, shorter calls of those that come in, and enormous satisfaction of the customers...." Peer review by John Donovan, Senior Executive Vice President AT&T Technology and Network Operations, AT&T Mobility

SundaySky, Userlane, Unless, UpMail, ServiceRocket, etc., all belong to a category of solutions that help Customer Journey and Experience. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for SundaySky

Top Industries

Information Technology and Services
Retail
Hospitality

Popular in

Small Business

SundaySky is popular in Information Technology And Services, Retail, and Hospitality and is widely used by Small Business,

Comprehensive Insights on SundaySky Use Cases

How can SundaySky enhance your Loyalty Management process?

Why is SundaySky the best choice for Engagement Management?

How does SundaySky address your Advertisement Challenges?

What solutions does SundaySky provide for Customer Feedback Management?

How can SundaySky enhance your Personalized Marketing process?

12+ more Business Use Cases

30 buyers and buying teams have used Cuspera to assess how well SundaySky solved their Customer Journey and Experience needs. Cuspera uses 169 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Journey and Experience needs.

Case Studies

Hospital & Health Care

CASE STUDY Elevance Health

SundaySky helps Elevance Health use personalized video to guide health plan members through onboarding and renewal. Members get videos about their specific plan. These videos go out by email, app, an...d web portal. Elevance Health sees fewer service calls and higher member satisfaction. The solution works for Commercial, Medicare, and Medicaid programs.

Financial Services

CASE STUDY E*TRADE

E*TRADE wanted to help new customers understand how to fund their accounts. The company worked with SundaySky to make personalized video onboarding experiences. These videos explained account funding..., digital tools, tax rules, and what to do with money from investments. Customers who watched the videos funded their accounts more often and with higher amounts. E*TRADE also saw more new assets and higher yearly revenue from these customers.

CASE STUDY Kaiser Permanente

SundaySky Video Platform helped Kaiser Permanente quickly update digital onboarding videos for new members. Each video welcomed members with a personal, caring message. The videos explained plan deta...ils and broke down complex terms like deductible and co-insurance. This made onboarding easier and improved member understanding. The solution aimed to reduce call volume and new member care costs while boosting satisfaction.

Telecommunications

CASE STUDY Comcast

SundaySky helps Comcast use personalized video billing to support subscribers during payment journeys. The videos make bills easier to understand. This reduces calls to the contact center. More custo...mers use digital payment options like autopay and paperless billing. Customer engagement and experience improve with these personalized videos.

Retail

CASE STUDY Staples

Staples wanted to engage customers and increase sales across both consumer and business buying journeys. They used SundaySky to create dynamic video ads that were shown on programmatic and paid socia...l channels. These videos helped Staples share value messages and turn browsers into shoppers. As a result, Staples saw more sales, higher website and store traffic, and a strong return on ad spend. Staples invested more in SundaySky because of these successful outcomes.

Financial Services

CASE STUDY T. Rowe Price

SundaySky helped T. Rowe Price use personalized video to engage investors in retirement planning. The videos gave users up-to-date, personal account information and action steps. Viewers increased sa...vings contributions 550% more than non-viewers. 97% of viewers found the videos useful. Video viewers were twice as likely to make a discretionary deferral increase. The solution improved engagement and won industry awards.

Solve Your Video Problems With SundaySky

Peers used SundaySky for loyalty management and engagement management

SundaySky Competitors

More SundaySky Alternatives...

SundaySky Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
Custom Reports	4.73/5 ★ Read Reviews (15)
Analytics	3.42/5 ★ Read Reviews (1)

CAPABILITIES	RATINGS AND REVIEWS
Custom Reports	4.73/5 ★ Read Reviews (15)
Analytics	3.42/5 ★ Read Reviews (1)

Software Failure Risk Guidance

for SundaySky

Top Failure Risks for SundaySky

SundaySky Inc News

Product 22/10/2024

SundaySky Launches Generative AI Media To Help Advance AI Copilot - Demand Gen Report

SundaySky introduces AI-powered media to enhance their AI Copilot tool.

Product 21/10/2024

SundaySky Launches Generative AI Media and Advances AI Copilot, Further Simplifying Video for Businesses - Business Wire

SundaySky introduces new AI tools to help businesses easily create videos.

Executive 10/09/2024

SundaySky Expands Strategic Advisory Board as Company Accelerates Growth - Business Wire

SundaySky is expanding its strategic advisory board to support its growth efforts.

SundaySky Inc Profile

Company Name

SundaySky Inc

Company Website

//sundaysky.com

HQ Location

229 W. 36th Street, 2nd Floor, New York, NY 10018, US

Social

Financials

SERIES D