Switchfly Loyalty Overview

Switchfly-loyalty enhances customer programs by integrating travel rewards. Member satisfaction and customer LTV are increased through this approach.

Use Cases

Customers recommend Loyalty Management, Engagement Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Switchfly Loyalty.

Other use cases:

  • Lifetime Value Management
  • Competitive Intelligence
  • Segmentation And Targeting
  • Cross Selling
  • Campaign Management
  • Promotion Management
  • Redemption Management
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Switchfly Loyalty.

Other priorities:

  • Acquire Customers
  • Improve Efficiency
  • Launch New Products
  • Improve Brand Engagement
See all business priorities See less business priorities

Switchfly Loyalty Use-Cases and Business Priorities: Customer Satisfaction Data

Switchfly Loyalty works with different mediums / channels such as Phone Calls.

Switchfly Loyalty's features include Rewards, Gamification, Micro Customer Segmenting, etc. and Switchfly Loyalty support capabilities include Chat Support, 24/7 Support, Email Support, etc. also Switchfly Loyalty analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Switchfly is a SaaS travel-commerce and loyalty engagement platform that allows you to deploy online services...." Peer review

Switchfly Loyalty, belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Switchfly Loyalty

Top Industries

  • Transportation/Trucking/Railroad
  • Hospitality

Popular in

  • Large Enterprise

Switchfly Loyalty is popular in Transportation/Trucking/Railroad, and Hospitality, and is widely used by Large Enterprise,

Comprehensive Insights on Switchfly Loyalty Use Cases

How does Switchfly Loyalty address your Loyalty Management Challenges?

How does Switchfly Loyalty address your Engagement Management Challenges?

What makes Switchfly Loyalty ideal for Helpdesk Management?

What makes Switchfly Loyalty ideal for Lifetime Value Management?

14+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Switchfly Loyalty solved their Customer Loyalty Management needs. Cuspera uses 303 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
Switchfly Loyalty case study
NA
Case Study A Global Full-service Airline

Learn how a major international carrier provided its customers with more flexible payment and redemption options -miles-plus-cash – using Switchfly’s managed loyalty solution.

Read More
Switchfly Loyalty case study
Transportation/Trucking/Railroad
Transportation/Trucking/Railroad
Case Study JetBlue MarcusPay

An Airline offers flexible payments to make travel more accessible, using Switchfly

Read More
Switchfly Loyalty case study
NA
Case Study A Global Full-service Airline

Learn how a major international carrier provided its customers with more flexible payment and redemption options -miles-plus-cash – using Switchfly’s managed loyalty solution.

Read More

Video

Why Switchfly? Easy: Experience | Travel Buddy by Switchfly

Video Thumbnail
lightning

Peers used Switchfly Loyalty for loyalty management and engagement management

Switchfly Loyalty Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.28/5 ★

Read Reviews (17)
Analytics

3.69/5 ★

Read Reviews (4)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.28/5 ★

Read Reviews (17)
Analytics

3.69/5 ★

Read Reviews (4)

Software Failure Risk Guidance

?

for Switchfly Loyalty

Overall Risk Meter

Low Medium High

Top Failure Risks for Switchfly Loyalty

Switchfly, Inc Profile

Company Name

Switchfly, Inc

Company Website

//switchfly.com

HQ Location

San Francisco, California

Employees

251-500

Social

Financials

PRIVATE