Synap: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Synap
Brand: Synap
Rating: 4.0 (454 reviews)

4.0 5

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A Complete Learning Management Solution to manage training at scale

Synap Overview

Synap provides a secure, scalable online exam platform, ideal for high-stakes assessments in business, education, and training sectors. Key features include integrated analytics and proctoring, ensuring exam integrity. Efficient marking tools enhance the assessment process, supporting seamless exam delivery across various scales. Its robust security measures maintain exam integrity, crucial for institutions requiring reliable online examination solutions. Synap's platform supports global scalability, making it suitable for both startups and large enterprises.

Use Cases

Customers recommend Engagement Management, Onboarding, Knowledge Management, as the business use cases that they have been most satisfied with while using Synap.

Other use cases:

Create Learning Path
Collaboration
Workflow Management
Content Management
Social Media Analytics
Customer Feedback Management
Coaching

See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Synap.

Other priorities:

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Synap Use-Cases and Business Priorities: Customer Satisfaction Data

Synap's features include Personalization, Contests/Quizes, Gamification, etc. and Synap support capabilities include 24/7 Support, Chat Support, AI Powered, etc. also Synap analytics capabilities include Custom Reports, and Analytics.

Reviews

"As a start up company having Synap as our tech partners has been invaluable in helping us to create an online learning environment that is, innovative and agile . They continue to be incredibly supportive as we grow." - Linda Baston-Pitt

Synap, belong to a category of solutions that help Sales Enablement. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Synap offers a comprehensive online exam platform for delivering various question types, including MCQs and essays. It features tools for building, designing, testing, delivering, and marking exams efficiently.

Popular Business Setting

for Synap

Top Industries

Computer Software
Financial Services
Education

Popular in

Synap is popular in Computer Software, Financial Services, and Education and is widely used by

Synap Customer wins, Customer success stories, Case studies

What benefits does Synap offer for Engagement Management?

What solutions does Synap provide for Onboarding?

What benefits does Synap offer for Create Learning Path?

What solutions does Synap provide for Collaboration?

11 buyers and buying teams have used Cuspera to assess how well Synap solved their Sales Enablement needs. Cuspera uses 454 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Enablement needs.

CUSTOMERS	TESTIMONIALS
Linda Baston-Pitt CEO PurpleBee	As a start up company having Synap as our tech partners has been invaluable in helping us to create an online learning environment that is, innovative and agile . They continue to be incredibly supportive as we grow. Testimonial By Linda Baston-Pitt
Dr. Harry Witchel (PhD) Discipline Leader in Physiology Brighton and Sussex Medical School	The Synap team have been extraordinarily helpful with every step of the process. They helped with item uploading, engagement data gathering, and even structuring a separate private environment reserved for my students. - I know more about how my students, on average, use the excellent system . This... is helping us to move forward with both educational best practise and educational research publications. Testimonial By Dr. Harry Witchel (PhD)
Jamie Boyd Driver Services Manager Freenow	A lot of our users wouldn't be that comfortable with online resources like this but the, simplicity of the platform, allows our students to learn and gain knowledge quickly & easily. Couldn't recommend it any higher. We've had over 500 students pass their exam as a result of Synap's platform. Testimonial By Jamie Boyd

CUSTOMERS	TESTIMONIALS
Linda Baston-Pitt CEO PurpleBee	As a start up company having Synap as our tech partners has been invaluable in helping us to create an online learning environment that is, innovative and agile . They continue to be incredibly supportive as we grow. Testimonial By Linda Baston-Pitt
Dr. Harry Witchel (PhD) Discipline Leader in Physiology Brighton and Sussex Medical School	The Synap team have been extraordinarily helpful with every step of the process. They helped with item uploading, engagement data gathering, and even structuring a separate private environment reserved for my students. - I know more about how my students, on average, use the excellent system . This... is helping us to move forward with both educational best practise and educational research publications. Testimonial By Dr. Harry Witchel (PhD)
Jamie Boyd Driver Services Manager Freenow	A lot of our users wouldn't be that comfortable with online resources like this but the, simplicity of the platform, allows our students to learn and gain knowledge quickly & easily. Couldn't recommend it any higher. We've had over 500 students pass their exam as a result of Synap's platform. Testimonial By Jamie Boyd

Boston Plan for Excellence (BPE) - Education

BPE is a non-profit that trains future teachers in Boston. They used to run exams in person and on paper, which was slow and hard to manage. During the pandemic, they moved online but found their old... platform clunky and hard to use. They switched to Synap for a more user-friendly and cost-effective solution. Synap made exams easier to deliver, grade, and schedule. BPE saved time, improved access for candidates, and found support from Synap helpful and responsive.

British International Freight Association (BIFA) - Transportation/trucking/railroad

Synap helped the British International Freight Association move from manual, Word-based open-book exams to a digital platform. BIFA faced delays, accessibility issues, and data loss with their old pr...ocess. Synap provided a secure, easy-to-use online exam system with structured scheduling and Zoom proctoring. Trainers found grading faster and more reliable. BIFA quickly adopted the platform with strong onboarding and support from Synap.

National Association of Social Workers Georgia Chapter (NASW-GC) - Non Profit Organization Management

Synap helped the National Association of Social Workers Georgia Chapter (NASW-GC) deliver secure and accessible online certification exams. NASW-GC needed a user-friendly platform for busy profession...als with different tech skills. Synap offered easy onboarding, strong customer support, and features like automated retakes and automatic grading. The platform let NASW-GC enforce an 80% pass rate and reduced admin work. Cheryl, the executive director, praised Synap’s support and quick responses.

GRESB (Global Real Estate Sustainability Benchmark) - Real Estate

Synap helped GRESB deliver certification exams for the first time. GRESB needed a secure, scalable, and accessible platform for global users. Synap provided strong customer support, flexible exam fea...tures, and easy onboarding. The platform allowed GRESB to offer multilingual exams and scale as demand grew. GRESB praised Synap for its intuitive design and seamless integration with their workflows.

Snohomish County EMS - Hospital & Health Care

Synap helped Snohomish County EMS move from paper-based exams to an online exam platform in just 7 days. The EMS team faced big challenges with manual exam processes and a major protocol revision. Sy...nap's AI-powered question creation and custom proctoring made exam setup fast and easy. The team got hands-on support and could quickly certify nearly 2,000 EMTs and paramedics. The new system saved time and improved reliability for emergency medical testing.

A provincial department in Ontario, Canada - Government Administration

Synap helped a provincial department in Ontario move from in-person to online recruitment exams. The department needed to scale hiring and make testing more efficient. With Synap, they created and la...unched online exams in just 16 days. The platform was easy to use, even for non-technical staff. The Synap team provided fast support and onboarding. The department improved efficiency and could assess many candidates at once.

Synap review: From set up to launching recruitment exams in just 16 days

Peers used Synap for engagement management and onboarding

Synap Features

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FEATURE	RATINGS AND REVIEWS
AI Powered	3.95/5 ★ Read Reviews (3)
Custom Reports	4.48/5 ★ Read Reviews (92)
Analytics	4.45/5 ★ Read Reviews (28)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	3.95/5 ★ Read Reviews (3)
Custom Reports	4.48/5 ★ Read Reviews (92)
Analytics	4.45/5 ★ Read Reviews (28)

Software Failure Risk Guidance

for Synap

Overall Risk Meter

Low Medium High

Top Failure Risks for Synap

Synap Learning Limited. Profile

Company Name

Synap Learning Limited.

Company Website

//synap.ac

HQ Location

New Station Street, Leeds, England LS1 4JB, GB

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