Talisma CRM Overview

Talisma CRM is enterprise-focused Customer Relationship Management software. It offers comprehensive features, competitive pricing, and positive reviews.

Use Cases

Customers recommend Engagement Management, Lead Management, Relationship Management, as the business use cases that they have been most satisfied with while using Talisma CRM.

Other use cases:

  • Communication Management
  • Cross Selling
  • Campaign Management
  • Conversion Management
  • Upselling
  • Digital Marketing
  • Customise Loyalty Program
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve ROI are the most popular business priorities that customers and associates have achieved using Talisma CRM.

Other priorities:

  • Increase Sales & Revenue
See all business priorities See less business priorities

Talisma CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Talisma CRM works with different mediums / channels such as Phone Calls.

Reviews

"...Call tracking and e-mail flow...." Peer review by Verified Reviewer, Performing Arts, 51-200 employees

Talisma CRM, belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Talisma CRM

Top Industries

  • Education
  • Real Estate

Popular in

  • Mid Market
  • Enterprise
  • Large Enterprise

Talisma CRM is popular in Education, and Real Estate, and is widely used by Mid Market, Enterprise, and Large Enterprise.

Comprehensive Insights on Talisma CRM Use Cases

What makes Talisma CRM ideal for Lead Management?

What Are the key features of Talisma CRM for Relationship Management?

Case Studies

Insurance

CASE STUDY Bharti AXA

Bharti AXA improved customer interactions and achieved digital transformation using Talisma's solutions, enhancing sales capabilities and adapting to challenges posed by the Covid-19 crisis.

Hospitality

CASE STUDY ITC

The Talisma Digital Platform improved ITC's guest experience and communication, validating their investment. It significantly enhanced business outcomes in hotel lead management.

Financial Services

CASE STUDY Motilal Oswal

Motilal Oswal enhanced customer service by 5 times using Talisma CRM, improving client relationship management and operational efficiency in the financial industry.

Banking

CASE STUDY IndusInd Bank

IndusInd Bank improved customer satisfaction by 60%, first-time resolution by 70%, back-office productivity by 30%, and upsell and cross-sell rates by 50%.

Talisma CRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.47/5

Read Reviews (10)
Analytics

3.34/5

Read Reviews (6)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.47/5

Read Reviews (10)
Analytics

3.34/5

Read Reviews (6)

Software Failure Risk Guidance

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for Talisma CRM

Top Failure Risks for Talisma CRM

Talisma News

Product

Talisma Corporation Unveils CXM.AI Enabling Hyper-personalised Customer Interactions with AI-Driven Intelligence

Talisma Corporation has launched CXM.AI, a new AI-driven tool for hyper-personalized customer interactions.

Partnership

Talisma partners with Faria Education Group to bolster K-12 education in India - Business Standard

Talisma is teaming up with Faria Education Group to improve K-12 education in India.

Talisma partners Faria Education Group to bolster K-12 education in India

Talisma partners with Faria Education Group to enhance K-12 education in India using advanced technology.

Building a Community Around Your Brand: Utilizing a Digital Customer Engagement Platform

In today's hypercompetitive marketplace, building a strong community around a brand is not a choice; rather, it is an essential ingredient in the quest for long-term success. Probably one of the most powerful ways to do this is through a digital customer engagement platform. The customer experience platform creates not just customer loyalty but [...]

The post Building a Community Around Your Brand: Utilizing a Digital Customer Engagement Platform appeared first on Talisma.

Talisma Profile

Company Name

Talisma

Company Website

https://www.talisma.com/

Year Founded

1999

HQ Location

5201 Congress Ave. Boca Raton FL 33487

Employees

501-1000

Social

Financials

M&A