Talkable Overview

Talkable excels in delivering a premium referral marketing solution that enhances conversion rates and supports seasonal campaigns. The platform is designed to facilitate reward-based referrals, driving growth for global brands. Its end-to-end capabilities cater to enterprise eCommerce, integrating seamlessly with top-tier software. Talkable empowers businesses to transform customers into revenue generators, leveraging customer-led growth strategies. The platform's focus on conversion optimization ensures brands can effectively harness referral marketing to expand their reach. With Talkable, businesses can access resources and best-in-class programs to maximize their referral marketing potential, fostering sustainable brand growth.

Use Cases

Customers recommend Referral Management, Loyalty Management, Campaign Management, as the business use cases that they have been most satisfied with while using Talkable.

Other use cases:

  • Sending & Publishing Communications
  • Promotion Management
  • Advocacy Management
  • White Labeling
  • Cross Selling
  • Engaging And Following Up
  • Advertisement
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Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Talkable.

Other priorities:

  • Increase Customer Life Time Value
  • Improve ROI
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Talkable Use-Cases and Business Priorities: Customer Satisfaction Data

Talkable works with different mediums / channels such as E-Mail. Social Media. Website etc.

Talkable's features include AB Testing, Gamification, Fraud Detection, etc. and Talkable support capabilities include Email Support, Chat Support, 24/7 Support, etc. also Talkable analytics capabilities include Custom Reports, and Analytics.

Reviews

"Talkable has customized the platform to meet the goals of our company to cross-sell our existing customers into new brands and convert new-to-company customers as well. Great and trustworthy partner." - Kristi Siemsen

Talkable, ClientCircle, Fomo, InviteReferrals, UpViral, etc., all belong to a category of solutions that help Referral Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Talkable offers a premium referral solution focused on conversion optimizations and seasonal campaigns. Reward-based referrals are provided for global brand growth.

Popular Business Setting

for Talkable

Top Industries

  • Retail
  • Apparel & Fashion
  • Consumer Goods

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Talkable is popular in Retail, Apparel & Fashion, and Consumer Goods and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Talkable Use Cases

What makes Talkable ideal for Referral Management?

How does Talkable address your Loyalty Management Challenges?

Why is Talkable the best choice for Campaign Management?

What Are the key features of Talkable for Sending & Publishing Communications?

What solutions does Talkable provide for Promotion Management?

7+ more Business Use Cases

2,310 buyers and buying teams have used Cuspera to assess how well Talkable solved their Referral Marketing needs. Cuspera uses 4237 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Referral Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Talkable testimonial

Kristi Siemsen

Associate CRM manager

American Eagle
Talkable has customized the platform to meet the goals of our company to cross-sell our existing customers into new brands and convert new-to-company customers as well. Great and trustworthy partner. Testimonial By Kristi Siemsen
Talkable testimonial

Chanelle Leslie

Senior Manager of Acquisition Marketing

Soko Glam
The flexibility that Talkable offers is unparalleled by other vendors. You can tinker with almost every aspect of the program and test and analyze every aspect of your campaigns. Testimonial By Chanelle Leslie
Talkable testimonial

Johanna Breman Tzur

Chief Marketing Officer

James Allen
Talkable manages the program seamlessly. They handle all the complicated smaller details and routinely suggest improvements to the customer journey flow, allowing us to focus on our macro-level strategy. They handle everything—from fulfillment to tracking to testing—and we’ve seen a consistent incr...ease in referrals since we began working with Talkable.

Testimonial By Johanna Breman Tzur
CUSTOMERS TESTIMONIALS
Talkable testimonial

Kristi Siemsen

Associate CRM manager

American Eagle
Talkable has customized the platform to meet the goals of our company to cross-sell our existing customers into new brands and convert new-to-company customers as well. Great and trustworthy partner. Testimonial By Kristi Siemsen
Talkable testimonial

Chanelle Leslie

Senior Manager of Acquisition Marketing

Soko Glam
The flexibility that Talkable offers is unparalleled by other vendors. You can tinker with almost every aspect of the program and test and analyze every aspect of your campaigns. Testimonial By Chanelle Leslie
Talkable testimonial

Johanna Breman Tzur

Chief Marketing Officer

James Allen
Talkable manages the program seamlessly. They handle all the complicated smaller details and routinely suggest improvements to the customer journey flow, allowing us to focus on our macro-level strategy. They handle everything—from fulfillment to tracking to testing—and we’ve seen a consistent incr...ease in referrals since we began working with Talkable.

Testimonial By Johanna Breman Tzur

Case Studies

CASE STUDY Saatchi Art

Talkable helped Saatchi Art run a referral program for their Memorial Day early access sale. Saatchi Art wanted to boost word-of-mouth sharing and drive traffic to their big sale without hurting thei...r ongoing referral program. Talkable used existing referral campaigns and gave early access coupons to advocates who shared offers. The campaign brought 26 times more advocate purchases than the evergreen program. The ROI during the sale promo period was 10.5 times. Saatchi Art now uses this approach for other big events.

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Retail

CASE STUDY Pura Vida

Talkable helped Pura Vida boost sales with its referral platform. Pura Vida switched from a previous vendor due to concerns about fraudulent transactions. Talkable used its fraud prevention algorithm... and analyzed past data to uncover exaggerated claims from the old vendor. With Talkable, Pura Vida increased referral-driven sales to 12% of total revenue. The platform also stopped unauthorized purchases, giving Pura Vida confidence in their results.

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Consumer Goods

CASE STUDY Theorem

Talkable Influencers helped Theorem boost its referral marketing. Theorem used the platform to let hair specialists share their names for customer referrals. This made it easy for specialists to prom...ote Theorem products. New customer visits to Theorem's website rose by 22%. Purchases from new customers increased by 51%. Specialists saw over 50% more conversions, growing their businesses.

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Consumer Electronics

CASE STUDY Hydrow

Talkable Referral Platform helped Hydrow launch an in-app referral program. Hydrow wanted to grow referrals and understand which customers become advocates. Talkable used A/B testing and segmentation... to optimize the program. The in-app referral feature, using Talkable SDK and Native-share-only, made sharing easier. Hydrow saw 40% more conversions from Native-share-only. The campaign delivered a 198X ROI in the second month, a 13% advocacy rate, and a 38% conversion rate.

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Retail

CASE STUDY James Allen

Talkable helped James Allen improve their referral program. James Allen wanted better rewards and more engagement. They used A/B testing and offered three reward options: a store discount, Amazon gif...t card, and Sephora gift card. Adding Facebook and Google login increased signups by 8%. Gamification features led to 15% more sharing and 30% more purchases. A limited-time offer message boosted site visits from referred friends by 62%. The new program is cost-effective and tracks word-of-mouth referrals online.

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Apparel & Fashion

CASE STUDY global luxury apparel brand

Talkable helped a global luxury apparel brand launch a Friends and Family referral campaign fast. The brand used a microsite and segmented emails to target friends and family. They promoted the campa...ign through email, onsite, and social media. The campaign faced timing and homepage promotion challenges. The result was a 32% increase in average order value and over 4,000 shares with 1,500+ referral redemptions.

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Video

How does referral marketing work

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Frequently Asked Questions(FAQ)

for Talkable

What is Talkable?

Talkable is a Referral Program software built for eCommerce. It is also available as a mobile version. Talkable provides growth in Revenue through targeted loyalty programs and referrals.

Talkable software provides opportunities to build on the existing customers and identify ways to increase returns from the relationship, in addition to attracting and adding the right type of new customers or referrals.

Talkable Referral program provides analytics on customer insights to enable tracking and rewarding of valuable customers and campaign optimization. It allows for building a customized referral program and facilitates ongoing optimization based on performance. The other features include campaign templates, which can also be customized, customer segmentation based on geography or study of customer insights, a comprehensive suite of reports, a fraud protection module, and more.

What is Talkable used for?

Talkable is a Referral Marketing Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Referral Management, Loyalty Management and Campaign Management .

What are the top features of Talkable?

AB Testing, Gamification and Fraud detection are some of the top features of Talkable.

Who uses Talkable?

Talkable is used by Retail, Apparel & Fashion and Consumer Goods among other industries.

What are Talkable alternatives?

ClientCircle, Fomo, InviteReferrals and UpViral are popular alternatives for Talkable.

Where is Talkable located?

Talkable is headquartered at 475 Valencia St, 2nd Floor San Francisco, CA 94103.
lightning

Peers used Talkable for referral management and loyalty management

Talkable Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

1.56/5 ★

Read Reviews (4)
Custom Reports

4.89/5 ★

Read Reviews (1543)
Analytics

4.15/5 ★

Read Reviews (54)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

1.56/5 ★

Read Reviews (4)
Custom Reports

4.89/5 ★

Read Reviews (1543)
Analytics

4.15/5 ★

Read Reviews (54)

Software Failure Risk Guidance

?

for Talkable

Overall Risk Meter

Low Medium High

Top Failure Risks for Talkable

Talkable Profile

Company Name

Talkable

Company Website

//talkable.com

Year Founded

2010

HQ Location

475 Valencia St, 2nd Floor San Francisco, CA 94103

Employees

51-100

Social

Facebook Linkedin Twitter

Financials

SERIES A