Customer stories

Product Business Settings

Talkable is popular in Retail, Apparel & Fashion, and Consumer Goods industries and is widely used by Small Business, Mid Market, and Enterprise.

Integrations

Marketing Automation
E-Commerce Platform
Marketing Attribution
E-Commerce Software

Talkable Product Overview

Talkable excels in delivering a premium referral marketing solution that enhances conversion rates and supports seasonal campaigns. The platform is designed to facilitate reward-based referrals, driving growth for global brands. Its end-to-end capabilities cater to enterprise eCommerce, integrating seamlessly with top-tier software. Talkable empowers businesses to transform customers into revenue generators, leveraging customer-led growth strategies. The platform's focus on conversion optimization ensures brands can effectively harness referral marketing to expand their reach. With Talkable, businesses can access resources and best-in-class programs to maximize their referral marketing potential, fostering sustainable brand growth.

How satisfied the customers are with Talkable use-cases

Reviews

"Working with Talkable has been extremely positive. We started at zero and quickly got to a good place." - Guillaume Pauthion
"The flexibility that Talkable offers is unparalleled by other vendors. You can tinker with almost every aspect of the program and test and analyze every aspect of your campaigns." - Chanelle Leslie

Talkable Customer Insights, Testimonials and Case Studies

How can Talkable optimize your Referral Management Workflow?

What solutions does Talkable provide for Loyalty Management?

Why is Talkable the best choice for Campaign Management?

What makes Talkable ideal for Sending & Publishing Communications?

What makes Talkable ideal for Promotion Management?

What is Talkable?

Talkable is a Referral Program software built for eCommerce. It is also available as a mobile version. Talkable provides growth in Revenue through targeted loyalty programs and referrals.

Talkable software provides opportunities to build on the existing customers and identify ways to increase returns from the relationship, in addition to attracting and adding the right type of new customers or referrals.

Talkable Referral program provides analytics on customer insights to enable tracking and rewarding of valuable customers and campaign optimization. It allows for building a customized referral program and facilitates ongoing optimization based on performance. The other features include campaign templates, which can also be customized, customer segmentation based on geography or study of customer insights, a comprehensive suite of reports, a fraud protection module, and more.

What is Talkable used for?

Talkable is a Referral Marketing Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Referral Management, Loyalty Management and Campaign Management .

What are the top features of Talkable?

AB Testing, Gamification and Fraud detection are some of the top features of Talkable.

Who uses Talkable?

Talkable is used by Retail, Apparel & Fashion and Consumer Goods among other industries.

What are Talkable alternatives?

ClientCircle, Fomo, InviteReferrals and UpViral are popular alternatives for Talkable.

Where is Talkable located?

Talkable is headquartered at 475 Valencia St, 2nd Floor San Francisco, CA 94103.

2,310 buyers and buying teams have used Cuspera to assess how well Talkable solved their Referral Marketing needs. Cuspera uses 4237 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Referral Marketing needs.

CUSTOMERS TESTIMONIALS
Talkable testimonial

Guillaume Pauthion

Europe Brand Manager

RhinoShield

Working with Talkable has been extremely positive. We started at zero and quickly got to a good place. Testimonial By Guillaume Pauthion
Talkable testimonial

Chanelle Leslie

Senior Manager of Acquisition Marketing

Soko Glam

The flexibility that Talkable offers is unparalleled by other vendors. You can tinker with almost every aspect of the program and test and analyze every aspect of your campaigns. Testimonial By Chanelle Leslie
Talkable testimonial

Kristi Siemsen

Associate CRM manager

American Eagle

Talkable has customized the platform to meet the goals of our company to cross-sell our existing customers into new brands and convert new-to-company customers as well. Great and trustworthy partner. Testimonial By Kristi Siemsen
CUSTOMERS TESTIMONIALS
Talkable testimonial

Guillaume Pauthion

Europe Brand Manager

RhinoShield

Working with Talkable has been extremely positive. We started at zero and quickly got to a good place. Testimonial By Guillaume Pauthion
Talkable testimonial

Chanelle Leslie

Senior Manager of Acquisition Marketing

Soko Glam

The flexibility that Talkable offers is unparalleled by other vendors. You can tinker with almost every aspect of the program and test and analyze every aspect of your campaigns. Testimonial By Chanelle Leslie
Talkable testimonial

Kristi Siemsen

Associate CRM manager

American Eagle

Talkable has customized the platform to meet the goals of our company to cross-sell our existing customers into new brands and convert new-to-company customers as well. Great and trustworthy partner. Testimonial By Kristi Siemsen

SwimOutlet - Retail - Large

Talkable helped SwimOutlet boost referral revenue by 278% after launching a Shopify extension campaign. SwimOutlet faced low referral program visibility and rising paid acquisition costs. Talkable's ...solution increased referral offer touchpoints and used A/B testing to optimize CTAs and placements. The inline CTA drove a 241% higher share rate than the button CTA. SwimOutlet gained a stable, ROI-positive source of new customers through referral marketing.

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Colibri Group - Education

Talkable referral programs helped Colibri Group boost revenue by up to 20% from referrals. Colibri used Talkable to launch campaigns across seven niche education sites. The program delivered 3.5X ROI... and doubled year-over-year referral revenue. Real Estate Express saw a 10% higher advocacy rate and 40% more revenue during holiday campaigns. Allied Schools achieved a 17.7% advocacy rate and 81% conversion rate, far above benchmarks.

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A leading retail company (apparel) - Apparel & Fashion

Talkable helped a leading apparel retailer get more omnichannel customers. The company wanted to drive both in-store and online sales. Talkable used referral marketing and geo-targeted campaigns. 29%... of new customers redeemed offers in stores. 80% bought in-store within 6 months. 57% shopped both online and in-store. The solution used omnichannel data and bar code coupons for easy redemption.

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Soko Glam - Beauty

Talkable helped Soko Glam improve its referral program. Soko Glam used Talkable's Reporting Suite to run A/B tests and boost customer acquisition. Changing email sender fields and layouts increased e...mail-driven customer acquisition by 10%. Removing Twitter as a share option led to 15% more purchases. Adding a persistent banner for referred friends increased their purchase rate by 34%. Soko Glam gained better visibility and control over its referral campaigns.

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Hydrow - Health, Wellness And Fitness - Medium

Talkable enabled Hydrow to launch an in-app referral program using the Talkable SDK. Hydrow wanted to boost growth and understand referral behaviors. The new program delivered a 198X ROI in the secon...d month. Native-share-only features increased customer conversions by 40%. The advocacy rate reached 13% and the conversion rate hit 38%, both above industry benchmarks.

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Global luxury apparel brand - Apparel & Fashion - Very Large

Talkable helped a global luxury apparel brand launch a Friends and Family referral campaign. The campaign increased average order value by 32%. It brought thousands of new customers and over 1,500 re...ferral offer redemptions. The campaign used email, social media, and employee sharing. The brand overcame launch challenges with Talkable's support.

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How does referral marketing work

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Peers used Talkable for referral management and loyalty management

Talkable Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

1.56/5

Read Reviews (4)
Custom Reports

4.89/5

Read Reviews (1543)
Analytics

4.15/5

Read Reviews (54)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

1.56/5

Read Reviews (4)
Custom Reports

4.89/5

Read Reviews (1543)
Analytics

4.15/5

Read Reviews (54)

Software Failure Risk Guidance

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for Talkable

Overall Risk Meter

Low Medium High

Top Failure Risks for Talkable

Talkable Profile

Company Name

Talkable

Company Website

//talkable.com

Year Founded

2010

HQ Location

475 Valencia St, 2nd Floor San Francisco, CA 94103

Employees

51-100

Social

Financials

SERIES A