Talkable Overview

Talkable excels in delivering a premium referral marketing solution that enhances conversion rates and supports seasonal campaigns. The platform is designed to facilitate reward-based referrals, driving growth for global brands. Its end-to-end capabilities cater to enterprise eCommerce, integrating seamlessly with top-tier software. Talkable empowers businesses to transform customers into revenue generators, leveraging customer-led growth strategies. The platform's focus on conversion optimization ensures brands can effectively harness referral marketing to expand their reach. With Talkable, businesses can access resources and best-in-class programs to maximize their referral marketing potential, fostering sustainable brand growth.

Use Cases

Customers recommend Referral Management, Loyalty Management, Campaign Management, as the business use cases that they have been most satisfied with while using Talkable.

Other use cases:

  • Sending & Publishing Communications
  • Promotion Management
  • Advocacy Management
  • White Labeling
  • Cross Selling
  • Engaging And Following Up
  • Advertisement
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Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Talkable.

Other priorities:

  • Increase Customer Life Time Value
  • Improve ROI
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Talkable Use-Cases and Business Priorities: Customer Satisfaction Data

Talkable works with different mediums / channels such as E-Mail. Social Media. Website etc.

Talkable's features include AB Testing, Gamification, Fraud Detection, etc. and Talkable support capabilities include Email Support, Chat Support, 24/7 Support, etc. also Talkable analytics capabilities include Custom Reports, and Analytics.

Reviews

"Talkable manages the program seamlessly. They handle all the complicated smaller details and routinely suggest improvements to the customer journey flow, allowing us to focus on our macro-level strategy. They handle everything—from fulfillment to tr...acking to testing—and we’ve seen a consistent increase in referrals since we began working with Talkable." - Johanna Breman Tzur

Talkable, ClientCircle, Fomo, InviteReferrals, UpViral, etc., all belong to a category of solutions that help Referral Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Talkable offers a premium referral solution focused on conversion optimizations and seasonal campaigns. Reward-based referrals are provided for global brand growth.

Popular Business Setting

for Talkable

Top Industries

  • Retail
  • Apparel & Fashion
  • Consumer Goods

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Talkable is popular in Retail, Apparel & Fashion, and Consumer Goods and is widely used by Small Business, Mid Market, and Enterprise.

Talkable Customer wins, Customer success stories, Case studies

How efficiently Does Talkable manage your Referral Management?

What Are the key features of Talkable for Loyalty Management?

How can Talkable enhance your Campaign Management process?

How can Talkable optimize your Sending & Publishing Communications Workflow?

How can Talkable enhance your Promotion Management process?

2,310 buyers and buying teams have used Cuspera to assess how well Talkable solved their Referral Marketing needs. Cuspera uses 4237 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Referral Marketing needs.

CUSTOMERS TESTIMONIALS
Talkable testimonial

Johanna Breman Tzur

Chief Marketing Officer

James Allen
Talkable manages the program seamlessly. They handle all the complicated smaller details and routinely suggest improvements to the customer journey flow, allowing us to focus on our macro-level strategy. They handle everything—from fulfillment to tracking to testing—and we’ve seen a consistent incr...ease in referrals since we began working with Talkable.

Testimonial By Johanna Breman Tzur
Talkable testimonial

Chanelle Leslie

Senior Manager of Acquisition Marketing

Soko Glam
The flexibility that Talkable offers is unparalleled by other vendors. You can tinker with almost every aspect of the program and test and analyze every aspect of your campaigns. Testimonial By Chanelle Leslie
Talkable testimonial

John Sullivan

VP of Marketing

WHOOP
Referral marketing has given a voice to our existing members in an attributable and quantifiable way that’s better than just word of mouth. Testimonial By John Sullivan
CUSTOMERS TESTIMONIALS
Talkable testimonial

Johanna Breman Tzur

Chief Marketing Officer

James Allen
Talkable manages the program seamlessly. They handle all the complicated smaller details and routinely suggest improvements to the customer journey flow, allowing us to focus on our macro-level strategy. They handle everything—from fulfillment to tracking to testing—and we’ve seen a consistent incr...ease in referrals since we began working with Talkable.

Testimonial By Johanna Breman Tzur
Talkable testimonial

Chanelle Leslie

Senior Manager of Acquisition Marketing

Soko Glam
The flexibility that Talkable offers is unparalleled by other vendors. You can tinker with almost every aspect of the program and test and analyze every aspect of your campaigns. Testimonial By Chanelle Leslie
Talkable testimonial

John Sullivan

VP of Marketing

WHOOP
Referral marketing has given a voice to our existing members in an attributable and quantifiable way that’s better than just word of mouth. Testimonial By John Sullivan

Saatchi Art - Retail - Retail

Talkable helped Saatchi Art boost their Memorial Day sale with a special referral campaign. The campaign gave early access coupons to advocates who shared offers. This led to 26 times more advocate p...urchases than their usual program. The ROI during the sale promo reached 10.5X. Saatchi Art now uses this approach for big sales events.

Read on →

Pura Vida - Retail - Retail

Talkable helped Pura Vida boost sales by improving their referral program. Pura Vida switched from a previous vendor after concerns about unauthorized transactions. Talkable used fraud prevention alg...orithms and A/B testing to optimize campaigns. As a result, 12% of Pura Vida's total sales now come from referrals. The platform also stopped unauthorized purchases, giving Pura Vida confidence in their results.

Read on →

ByHeart - Consumer Goods - Consumer Goods

ByHeart used Talkable to launch a custom referral program just two days before Black Friday. The goal was to increase sales, maximize profits, and build stronger customer relationships during the bus...y shopping season. Talkable enabled ByHeart to segment offers and align rewards with brand values. The program helped ByHeart boost sales, deepen loyalty, and lower acquisition costs. This case shows how fast, branded referral marketing can drive measurable results for eCommerce brands.

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Soko Glam - Retail - Retail

Talkable helped Soko Glam improve their referral program. Soko Glam used Talkable's Reporting Suite to run A/B tests on share channels and email formats. Email sharing led to a 10% increase in custom...er acquisition. Removing Twitter as a share option boosted purchases by 15%. A persistent banner increased referred friend purchases by 34%. Soko Glam gained better visibility and control over their referral campaigns.

Read on →

CB2 - Retail - Retail

Talkable helped CB2 run a limited-time referral campaign. The campaign offered $50 to advocates and 15% off to friends. CB2 promoted the offer on their website and through email. The campaign led to ...a 31% increase in total referral revenue. CB2 also saw more people sharing and using the offer compared to their regular program.

Read on →

James Allen - Retail - Retail

Talkable helped James Allen improve their referral program. They tested different rewards, including discounts and gift cards. Adding Facebook and Google login increased signups by 8%. Gamification f...eatures led to 30% more purchases and 15% more sharing. A limited-time offer message boosted site visits by 62%. The program achieved a 15% advocacy rate and 100x ROI.

Read on →

How does referral marketing work

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Frequently Asked Questions(FAQ)

for Talkable

What is Talkable?

Talkable is a Referral Program software built for eCommerce. It is also available as a mobile version. Talkable provides growth in Revenue through targeted loyalty programs and referrals.

Talkable software provides opportunities to build on the existing customers and identify ways to increase returns from the relationship, in addition to attracting and adding the right type of new customers or referrals.

Talkable Referral program provides analytics on customer insights to enable tracking and rewarding of valuable customers and campaign optimization. It allows for building a customized referral program and facilitates ongoing optimization based on performance. The other features include campaign templates, which can also be customized, customer segmentation based on geography or study of customer insights, a comprehensive suite of reports, a fraud protection module, and more.

What is Talkable used for?

Talkable is a Referral Marketing Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Referral Management, Loyalty Management and Campaign Management .

What are the top features of Talkable?

AB Testing, Gamification and Fraud detection are some of the top features of Talkable.

Who uses Talkable?

Talkable is used by Retail, Apparel & Fashion and Consumer Goods among other industries.

What are Talkable alternatives?

ClientCircle, Fomo, InviteReferrals and UpViral are popular alternatives for Talkable.

Where is Talkable located?

Talkable is headquartered at 475 Valencia St, 2nd Floor San Francisco, CA 94103.
lightning

Peers used Talkable for referral management and loyalty management

Talkable Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

1.56/5 ★

Read Reviews (4)
Custom Reports

4.89/5 ★

Read Reviews (1543)
Analytics

4.15/5 ★

Read Reviews (54)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

1.56/5 ★

Read Reviews (4)
Custom Reports

4.89/5 ★

Read Reviews (1543)
Analytics

4.15/5 ★

Read Reviews (54)

Software Failure Risk Guidance

?

for Talkable

Overall Risk Meter

Low Medium High

Top Failure Risks for Talkable

Talkable Profile

Company Name

Talkable

Company Website

//talkable.com

Year Founded

2010

HQ Location

475 Valencia St, 2nd Floor San Francisco, CA 94103

Employees

51-100

Social

Facebook Linkedin Twitter

Financials

SERIES A