Talkable Overview

Talkable excels in delivering a premium referral marketing solution that enhances conversion rates and supports seasonal campaigns. The platform is designed to facilitate reward-based referrals, driving growth for global brands. Its end-to-end capabilities cater to enterprise eCommerce, integrating seamlessly with top-tier software. Talkable empowers businesses to transform customers into revenue generators, leveraging customer-led growth strategies. The platform's focus on conversion optimization ensures brands can effectively harness referral marketing to expand their reach. With Talkable, businesses can access resources and best-in-class programs to maximize their referral marketing potential, fostering sustainable brand growth.

Use Cases

Customers recommend Referral Management, Loyalty Management, Campaign Management, as the business use cases that they have been most satisfied with while using Talkable.

Other use cases:

  • Sending & Publishing Communications
  • Promotion Management
  • Advocacy Management
  • White Labeling
  • Cross Selling
  • Engaging And Following Up
  • Advertisement
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Talkable.

Other priorities:

  • Increase Customer Life Time Value
  • Improve ROI
See all business priorities See less business priorities

Talkable Use-Cases and Business Priorities: Customer Satisfaction Data

Talkable works with different mediums / channels such as E-Mail. Social Media. Website etc.

Talkable's features include AB Testing, Gamification, Fraud Detection, etc. and Talkable support capabilities include Email Support, Chat Support, 24/7 Support, etc. also Talkable analytics capabilities include Custom Reports, and Analytics.

Reviews

"Referral marketing has given a voice to our existing members in an attributable and quantifiable way that’s better than just word of mouth." - John Sullivan

Peer review evidence (same sources as the product rating summary)

"...Great referral marketing programs for online stores, local business & b2b services...." Refer-A-Friend Programs, Referral Reward Platform Software - Talkable
"...Key social factors that are influential with most loyalty programs are status, habit, and reciprocity...." Loyalty Plus Referral Marketing: Marketing in the Sharing Economy
"...Referral links help marketers manage and improve word-of-mouth marketing campaigns, providing the mechanism to expand reach through personal networks...." I Have a Referral Link and I m Not Afraid to Use It

Talkable, ClientCircle, Fomo, InviteReferrals, UpViral, etc., all belong to a category of solutions that help Referral Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Talkable offers a premium referral solution focused on conversion optimizations and seasonal campaigns. Reward-based referrals are provided for global brand growth.

Popular Business Setting

for Talkable

Top Industries

  • Retail
  • Apparel & Fashion
  • Consumer Goods

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Talkable is popular in Retail, Apparel & Fashion, and Consumer Goods and is widely used by Small Business, Mid Market, and Enterprise.

Talkable Customer wins, Customer success stories, Case studies

How can Talkable enhance your Referral Management process?

What makes Talkable ideal for Loyalty Management?

How does Talkable address your Campaign Management Challenges?

What solutions does Talkable provide for Sending & Publishing Communications?

How efficiently Does Talkable manage your Promotion Management?

2,310 buyers and buying teams have used Cuspera to assess how well Talkable solved their Referral Marketing needs. Cuspera uses 4237 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Referral Marketing needs.

CUSTOMERS TESTIMONIALS
Talkable testimonial

John Sullivan

VP of Marketing

WHOOP

Referral marketing has given a voice to our existing members in an attributable and quantifiable way that’s better than just word of mouth. Testimonial By John Sullivan
Talkable testimonial

Shannon Delany

Director of Communications

Pura Vida

We're very pleased with the type of traffic coming in and, from a management perspective of the program, we're very pleased with how that's being run. Personally, it's nice to see all the tests that we're doing and how we're optimizing and landing on the right formula here. Testimonial By Shannon Delany
Talkable testimonial

Chanelle Leslie

Senior Manager of Acquisition Marketing

Soko Glam

The flexibility that Talkable offers is unparalleled by other vendors. You can tinker with almost every aspect of the program and test and analyze every aspect of your campaigns. Testimonial By Chanelle Leslie
CUSTOMERS TESTIMONIALS
Talkable testimonial

John Sullivan

VP of Marketing

WHOOP

Referral marketing has given a voice to our existing members in an attributable and quantifiable way that’s better than just word of mouth. Testimonial By John Sullivan
Talkable testimonial

Shannon Delany

Director of Communications

Pura Vida

We're very pleased with the type of traffic coming in and, from a management perspective of the program, we're very pleased with how that's being run. Personally, it's nice to see all the tests that we're doing and how we're optimizing and landing on the right formula here. Testimonial By Shannon Delany
Talkable testimonial

Chanelle Leslie

Senior Manager of Acquisition Marketing

Soko Glam

The flexibility that Talkable offers is unparalleled by other vendors. You can tinker with almost every aspect of the program and test and analyze every aspect of your campaigns. Testimonial By Chanelle Leslie

Leesa Sleep - Consumer Goods - Medium

Virginia Beach, USA

Talkable helped Leesa Sleep boost friend conversion by 49% with a special President’s Day referral campaign. The campaign offered $75 off for referred friends and a $75 Amazon Gift Card for advocates.... Talkable added a post-purchase review trigger, generating 1,005 offers from review emails. During peak week, friend conversion hit 37%. The campaign used A/B testing to improve referral touchpoints and match seasonal urgency.

Dose Daily - Health, Wellness And Fitness - Very Large

Talkable Wallet helped Dose Daily boost its referral program. Over 15,000 customers installed Wallet passes. More than 1,500 QR scans and 3,000 purchases came from Wallet push notifications. Wallet m...ade it easy for customers to save, share, and use referral offers from their phones. This new channel drove about 18% of program revenue in the measured period. Dose Daily built a large, engaged audience for ongoing referral marketing.

 

WHOOP - Consumer Electronics - Medium

Boston, USA

WHOOP used Talkable to launch a referral program in just 10 days. The program offered a free month to advocates and $30 off to referred friends. This double-sided incentive encouraged members to prom...ote WHOOP to their networks. As a result, referrals now drive over 10% of new subscription sign-ups. The referral channel is now a scalable and cost-effective way for WHOOP to grow its subscriber base.

 

Soko Glam - Retail - Small

New York, USA

Talkable helped Soko Glam improve their referral program with advanced A/B testing. Soko Glam used Talkable’s Reporting Suite to test and optimize share channels, email formats, and referral page lay...outs. Email changes led to a 10% increase in customer acquisition from email sharing. Removing Twitter as a share option boosted purchases by 15%. A persistent on-site banner increased referred friend purchase rates by 34%. Soko Glam gained better visibility and control over their referral campaigns.

 

RhinoShield - Consumer Electronics - Large

Talkable helped RhinoShield launch a new referral marketing channel in just 13 business days. RhinoShield saw a 77.8x improvement in referral campaign performance compared to their previous program. ...The new campaigns converted 17.3% of referral traffic and now drive 3.9% of monthly revenue. Talkable's team managed campaign setup and optimization, reducing internal resource use. RhinoShield benefited from higher converting traffic and increased sales through referral marketing.

 

Outdoor Research - Apparel & Fashion - Medium

Seattle, USA

Talkable helped Outdoor Research grow its PRO program with a targeted referral marketing solution. The platform segmented users and ran A/B tests to optimize campaigns for both PRO members and regula...r customers. Email sharing increased advocacy by 8% and referral conversion by 29%. Mobile SMS sharing boosted website visits by 7% and purchases by 11%. The program delivered a 600% ROI and doubled the advocacy rate compared to industry averages.

How does referral marketing work

Video Thumbnail

Frequently Asked Questions (FAQ)

What buyers ask before choosing Talkable

What is Talkable?

Talkable is a Referral Program software built for eCommerce. It is also available as a mobile version. Talkable provides growth in Revenue through targeted loyalty programs and referrals.

Talkable software provides opportunities to build on the existing customers and identify ways to increase returns from the relationship, in addition to attracting and adding the right type of new customers or referrals.

Talkable Referral program provides analytics on customer insights to enable tracking and rewarding of valuable customers and campaign optimization. It allows for building a customized referral program and facilitates ongoing optimization based on performance. The other features include campaign templates, which can also be customized, customer segmentation based on geography or study of customer insights, a comprehensive suite of reports, a fraud protection module, and more.

What is Talkable used for?

Talkable is a Referral Marketing Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Referral Management, Loyalty Management and Campaign Management .

What are the top features of Talkable?

AB Testing, Gamification and Fraud detection are some of the top features of Talkable.

Who uses Talkable?

Talkable is used by Retail, Apparel & Fashion and Consumer Goods among other industries.

What are Talkable alternatives?

ClientCircle, Fomo, InviteReferrals and UpViral are popular alternatives for Talkable.

Where is Talkable located?

Talkable is headquartered at 475 Valencia St, 2nd Floor San Francisco, CA 94103.
lightning

Peers used Talkable for referral management and loyalty management

Talkable Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

1.56/5

Read Reviews (4)
Custom Reports

4.89/5

Read Reviews (1543)
Analytics

4.15/5

Read Reviews (54)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

1.56/5

Read Reviews (4)
Custom Reports

4.89/5

Read Reviews (1543)
Analytics

4.15/5

Read Reviews (54)

Software Failure Risk Guidance

?

for Talkable

Overall Risk Meter

Low Medium High

Top Failure Risks for Talkable

Talkable News

Product

Talkable + Braze: Native Integration, No Custom Work Required

Talkable has launched a native integration with Braze, allowing brands to connect both platforms without custom engineering. This integration, available in the Talkable App Store and Braze Partner Marketplace, enables automatic syncing of email opt-in events and supports referral programs within Braze's customer engagement flows.

Talkable Profile

Company Name

Talkable

Company Website

//talkable.com

Year Founded

2010

HQ Location

475 Valencia St, 2nd Floor San Francisco, CA 94103

Employees

51-100

Social

Financials

SERIES A