Talkable Overview

Talkable excels in delivering a premium referral marketing solution that enhances conversion rates and supports seasonal campaigns. The platform is designed to facilitate reward-based referrals, driving growth for global brands. Its end-to-end capabilities cater to enterprise eCommerce, integrating seamlessly with top-tier software. Talkable empowers businesses to transform customers into revenue generators, leveraging customer-led growth strategies. The platform's focus on conversion optimization ensures brands can effectively harness referral marketing to expand their reach. With Talkable, businesses can access resources and best-in-class programs to maximize their referral marketing potential, fostering sustainable brand growth.

Use Cases

Customers recommend Referral Management, Loyalty Management, Campaign Management, as the business use cases that they have been most satisfied with while using Talkable.

Other use cases:

  • Sending & Publishing Communications
  • Promotion Management
  • Advocacy Management
  • White Labeling
  • Cross Selling
  • Engaging And Following Up
  • Advertisement
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Talkable.

Other priorities:

  • Increase Customer Life Time Value
  • Improve ROI
See all business priorities See less business priorities

Talkable Use-Cases and Business Priorities: Customer Satisfaction Data

Talkable works with different mediums / channels such as E-Mail. Social Media. Website etc.

Talkable's features include AB Testing, Gamification, Fraud Detection, etc. and Talkable support capabilities include Email Support, Chat Support, 24/7 Support, etc. also Talkable analytics capabilities include Custom Reports, and Analytics.

Reviews

"Talkable has helped Outdoor Research boost both our new customer and pro acquisition through a passive and effective platform. The ability to leverage our existing customer base to grow both revenue and new customers has been a great asset to our e-...commerce strategy." - Zach Alexander

Peer review evidence (same sources as the product rating summary)

"...Talkable can further empower and reward advocates by helping brands seamlessly integrate referral and loyalty programs...." Advocacy Marketing 101
"...Talkable makes it easy to run multiple campaigns concurrently, with unique offers targeting different customers...." Peer review
"...Talkable manages the program seamlessly...." Case Study James Allen

Talkable, ClientCircle, Fomo, InviteReferrals, UpViral, etc., all belong to a category of solutions that help Referral Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Talkable offers a premium referral solution focused on conversion optimizations and seasonal campaigns. Reward-based referrals are provided for global brand growth.

Popular Business Setting

for Talkable

Top Industries

  • Retail
  • Apparel & Fashion
  • Consumer Goods

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Talkable is popular in Retail, Apparel & Fashion, and Consumer Goods and is widely used by Small Business, Mid Market, and Enterprise.

Talkable Customer wins, Customer success stories, Case studies

What benefits does Talkable offer for Referral Management?

What makes Talkable ideal for Loyalty Management?

How can Talkable optimize your Campaign Management Workflow?

What Are the key features of Talkable for Sending & Publishing Communications?

What solutions does Talkable provide for Promotion Management?

2,310 buyers and buying teams have used Cuspera to assess how well Talkable solved their Referral Marketing needs. Cuspera uses 4237 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Referral Marketing needs.

CUSTOMERS TESTIMONIALS
Talkable testimonial

Zach Alexander

Pro Marketing Specialist

Outdoor Research

Talkable has helped Outdoor Research boost both our new customer and pro acquisition through a passive and effective platform. The ability to leverage our existing customer base to grow both revenue and new customers has been a great asset to our e-commerce strategy. Testimonial By Zach Alexander
Talkable testimonial

John Sullivan

VP of Marketing

WHOOP

Referral marketing has given a voice to our existing members in an attributable and quantifiable way that’s better than just word of mouth. Testimonial By John Sullivan
Talkable testimonial

Shannon Delany

Director of Communications

Pura Vida

We're very pleased with the type of traffic coming in and, from a management perspective of the program, we're very pleased with how that's being run. Personally, it's nice to see all the tests that we're doing and how we're optimizing and landing on the right formula here. Testimonial By Shannon Delany
CUSTOMERS TESTIMONIALS
Talkable testimonial

Zach Alexander

Pro Marketing Specialist

Outdoor Research

Talkable has helped Outdoor Research boost both our new customer and pro acquisition through a passive and effective platform. The ability to leverage our existing customer base to grow both revenue and new customers has been a great asset to our e-commerce strategy. Testimonial By Zach Alexander
Talkable testimonial

John Sullivan

VP of Marketing

WHOOP

Referral marketing has given a voice to our existing members in an attributable and quantifiable way that’s better than just word of mouth. Testimonial By John Sullivan
Talkable testimonial

Shannon Delany

Director of Communications

Pura Vida

We're very pleased with the type of traffic coming in and, from a management perspective of the program, we're very pleased with how that's being run. Personally, it's nice to see all the tests that we're doing and how we're optimizing and landing on the right formula here. Testimonial By Shannon Delany
 

Soko Glam - Retail - Small

New York, USA

Talkable helped Soko Glam improve their referral program with advanced A/B testing. Soko Glam used Talkable’s Reporting Suite to test and optimize share channels, email formats, and referral page lay...outs. Email changes led to a 10% increase in customer acquisition from email sharing. Removing Twitter as a share option boosted purchases by 15%. A persistent on-site banner increased referred friend purchase rates by 34%. Soko Glam gained better visibility and control over their referral campaigns.

 

WHOOP - Consumer Electronics - Medium

Boston, USA

WHOOP used Talkable to launch a referral program in just 10 days. The program offered a free month to advocates and $30 off to referred friends. This double-sided incentive encouraged members to prom...ote WHOOP to their networks. As a result, referrals now drive over 10% of new subscription sign-ups. The referral channel is now a scalable and cost-effective way for WHOOP to grow its subscriber base.

 

RhinoShield - Consumer Electronics - Large

Talkable helped RhinoShield launch a new referral marketing channel in just 13 business days. RhinoShield saw a 77.8x improvement in referral campaign performance compared to their previous program. ...The new campaigns converted 17.3% of referral traffic and now drive 3.9% of monthly revenue. Talkable's team managed campaign setup and optimization, reducing internal resource use. RhinoShield benefited from higher converting traffic and increased sales through referral marketing.

 

Outdoor Research - Apparel & Fashion - Medium

Seattle, USA

Talkable helped Outdoor Research grow its PRO program with a targeted referral marketing solution. The platform segmented users and ran A/B tests to optimize campaigns for both PRO members and regula...r customers. Email sharing increased advocacy by 8% and referral conversion by 29%. Mobile SMS sharing boosted website visits by 7% and purchases by 11%. The program delivered a 600% ROI and doubled the advocacy rate compared to industry averages.

Global luxury apparel brand - Apparel & Fashion - Very Large

Talkable worked with a global luxury apparel brand to launch a segmented "Friends and Family" referral campaign. The campaign used targeted emails, microsite design, and social media promotion. Despi...te launch challenges, the campaign increased average order value by 32%. Over 4,000 shares and 1,500 referral redemptions brought in thousands of new customers. The campaign also grew the brand's email opt-in list.

Full Focus Planner - Consumer Goods - Small

Franklin, USA

Talkable’s email capture helped Full Focus Planner grow its contact list and boost sales. The company switched from another email tool to Talkable for better results. Talkable’s solution used faster ...page loads, targeted first-time buyers, and a new pop-up design. Full Focus Planner saw 70% more conversions, 2.5 times more revenue, and a 38% higher average order value. The marketing team liked tracking email and referral metrics in one dashboard.

How does referral marketing work

Video Thumbnail

Frequently Asked Questions(FAQ)

for Talkable

What is Talkable?

Talkable is a Referral Program software built for eCommerce. It is also available as a mobile version. Talkable provides growth in Revenue through targeted loyalty programs and referrals.

Talkable software provides opportunities to build on the existing customers and identify ways to increase returns from the relationship, in addition to attracting and adding the right type of new customers or referrals.

Talkable Referral program provides analytics on customer insights to enable tracking and rewarding of valuable customers and campaign optimization. It allows for building a customized referral program and facilitates ongoing optimization based on performance. The other features include campaign templates, which can also be customized, customer segmentation based on geography or study of customer insights, a comprehensive suite of reports, a fraud protection module, and more.

What is Talkable used for?

Talkable is a Referral Marketing Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Referral Management, Loyalty Management and Campaign Management .

What are the top features of Talkable?

AB Testing, Gamification and Fraud detection are some of the top features of Talkable.

Who uses Talkable?

Talkable is used by Retail, Apparel & Fashion and Consumer Goods among other industries.

What are Talkable alternatives?

ClientCircle, Fomo, InviteReferrals and UpViral are popular alternatives for Talkable.

Where is Talkable located?

Talkable is headquartered at 475 Valencia St, 2nd Floor San Francisco, CA 94103.
lightning

Peers used Talkable for referral management and loyalty management

Talkable Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

1.56/5

Read Reviews (4)
Custom Reports

4.89/5

Read Reviews (1543)
Analytics

4.15/5

Read Reviews (54)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

1.56/5

Read Reviews (4)
Custom Reports

4.89/5

Read Reviews (1543)
Analytics

4.15/5

Read Reviews (54)

Software Failure Risk Guidance

?

for Talkable

Overall Risk Meter

Low Medium High

Top Failure Risks for Talkable

Talkable News

Product

Talkable + Braze: Native Integration, No Custom Work Required

Talkable has launched a native integration with Braze, allowing brands to connect both platforms without custom engineering. This integration, available in the Talkable App Store and Braze Partner Marketplace, enables automatic syncing of email opt-in events and supports referral programs within Braze's customer engagement flows.

Talkable Profile

Company Name

Talkable

Company Website

//talkable.com

Year Founded

2010

HQ Location

475 Valencia St, 2nd Floor San Francisco, CA 94103

Employees

51-100

Social

Financials

SERIES A