Talkative Overview

Talkative automates 50% of customer support queries using AI, enhancing human agents' efficiency. Revenue is increased through live chat, WhatsApp, SMS, and video.

Use Cases

Customers recommend Engagement Management, Contact List Management, Generation Of New Leads, as the business use cases that they have been most satisfied with while using Talkative.

Other use cases:

  • Tracking & Monitoring Communications
  • Customer Feedback Management
  • Social Media Analytics
  • Rating And Review Management
  • Digital Marketing
  • Sales Call Management
  • Collaboration
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Business Priorities

Improve Digital And Social Presence and Acquire Customers are the most popular business priorities that customers and associates have achieved using Talkative.

Other priorities:

  • Increase Sales & Revenue
  • Improve Internal Communications
  • Enter New Markets Internationally Or Locally
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Talkative Use-Cases and Business Priorities: Customer Satisfaction Data

Talkative works with different mediums / channels such as Chat, Website, Phone Calls, etc.

Talkative's features include Personalization.

Reviews

"...Talkative is able to integrate into your exisiting CRM systems, Mitel Contact Centre and Salesforce Service Cloud, allowing you to improve contact centre efficiency, reduce wait times and improve customer satisfaction...." Peer review

Talkative, Mission Suite, Veloxy, Avochato, Hunter, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on Talkative Use Cases

How can Talkative enhance your Engagement Management process?

What makes Talkative ideal for Contact List Management?

What benefits does Talkative offer for Generation Of New Leads?

How efficiently Does Talkative manage your Customer Feedback Management?

9+ more Business Use Cases

12 buyers and buying teams have used Cuspera to assess how well Talkative solved their Help Desk needs. Cuspera uses 238 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.

lightning

Peers used Talkative for engagement management and contact list management

Talkative Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.06/5 ★

Read Reviews (6)
Custom Reports

4.03/5 ★

Read Reviews (28)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.06/5 ★

Read Reviews (6)
Custom Reports

4.03/5 ★

Read Reviews (28)

Software Failure Risk Guidance

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for Talkative

Overall Risk Meter

Low Medium High

Top Failure Risks for Talkative

Talkative Profile

Company Name

Talkative

Company Website

https://gettalkative.com/

HQ Location

Newport, Wales

Employees

01-10

Social

Financials

SERIES A