Talkative: Use-Cases, Insights and Reviews | 2024 Cuspera

Name: Talkative
Brand: Talkative
Rating: 4.38 (238 reviews)

4.38 5

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Talkative - Web Calling, Video Calling, Live Web Chat ...

App Partner

Talkative Overview

Talkative automates 50% of customer support queries using AI, enhancing human agents' efficiency. Revenue is increased through live chat, WhatsApp, SMS, and video.

Use Cases

Customers recommend Engagement Management, Contact List Management, Generation Of New Leads, as the business use cases that they have been most satisfied with while using Talkative.

Other use cases:

Tracking & Monitoring Communications
Customer Feedback Management
Social Media Analytics
Rating And Review Management
Digital Marketing
Sales Call Management
Collaboration

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Business Priorities

Improve Digital And Social Presence and Acquire Customers are the most popular business priorities that customers and associates have achieved using Talkative.

Other priorities:

Increase Sales & Revenue
Improve Internal Communications
Enter New Markets Internationally Or Locally

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Talkative Use-Cases and Business Priorities: Customer Satisfaction Data

Talkative works with different mediums / channels such as Chat. Website. Phone Calls etc.

Talkative's features include Personalization. and Talkative support capabilities include Chat Support, 24/7 Support, Phone Support, etc. also Talkative analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Our main benefit was a service based one, offering a contact mode for customer who wish to use it...." Peer review by Carl N, Head of Membership Services Operations

Talkative, Mission Suite, Veloxy, Avochato, Hunter, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on Talkative Use Cases

How can Talkative enhance your Engagement Management process?

What Are the key features of Talkative for Contact List Management?

What Are the key features of Talkative for Generation Of New Leads?

How does Talkative address your Customer Feedback Management Challenges?

9+ more Business Use Cases

12 buyers and buying teams have used Cuspera to assess how well Talkative solved their Help Desk needs. Cuspera uses 238 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.