TeamViewer Overview
TeamViewer offers secure, efficient, and easy-to-use remote connectivity features. Complete remote access and control are provided for optimal user experiences.
Use Cases
Customers recommend Collaboration, Helpdesk Management, Conference Call Management, as the business use cases that they have been most satisfied with while using TeamViewer.
Business Priorities
Enhance Customer Relationships and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using TeamViewer.
TeamViewer Use-Cases and Business Priorities: Customer Satisfaction Data
TeamViewer works with different mediums / channels such as Offline. Video. Events etc.
TeamViewer's features include Personalization, Recording, Alerts: Popups & Notifications, etc. and TeamViewer support capabilities include Chat Support, Email Support, Phone Support, etc. also TeamViewer analytics capabilities include Custom Reports, and Analytics.
Reviews
"TeamViewer stands out because our staff love using it. We haven't found any other remote administration software that comes close. It's able to adapt to a lot of different technical support issues, which keeps our customers happy." - Mark Ziarko
TeamViewer, Lokalise, Miro, Troop Messenger, Sentry, etc., all belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for TeamViewer
Top Industries
- Information Technology and Services
- Computer Software
- Education
Popular in
- Small Business
- Mid Market
- Enterprise
TeamViewer is popular in Information Technology And Services, Computer Software, and Education and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on TeamViewer Use Cases
How does TeamViewer facilitate Collaboration?
How can TeamViewer optimize your Helpdesk Management Workflow?
Why is TeamViewer the best choice for Conference Call Management?
How does TeamViewer facilitate Event Onboarding?
How can TeamViewer optimize your Sales Document Management Workflow?
11 buyers and buying teams have used Cuspera to assess how well TeamViewer solved their Collaboration and Productivity needs. Cuspera uses 23485 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
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TeamViewer stands out because our staff love using it. We haven't found any other remote administration software that comes close. It's able to adapt to a lot of different technical support issues, which keeps our customers happy. Testimonial By Mark Ziarko |
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I've used TeamViewer to remotely control other people's PCs for a long time. It's the easiest, fastest and most reliable way to get remote access to the computers of friends and relations who think it's worth asking me to fix their technical problems. Testimonial By Sandra Vogel |
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TeamViewer has a laundry list of other new features, including scripts to automate mouse/key presses, tabbed remote sessions on macOS, up to 60FPS connections, a simplified client interface, faster file transfers, Windows Phone support, and more. Testimonial By Corbin Davenport |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Mark Ziarko CEO Smartlaunch |
TeamViewer stands out because our staff love using it. We haven't found any other remote administration software that comes close. It's able to adapt to a lot of different technical support issues, which keeps our customers happy. Testimonial By Mark Ziarko |
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Sandra Vogel ZDNet |
I've used TeamViewer to remotely control other people's PCs for a long time. It's the easiest, fastest and most reliable way to get remote access to the computers of friends and relations who think it's worth asking me to fix their technical problems. Testimonial By Sandra Vogel |
|
Corbin Davenport Android Police |
TeamViewer has a laundry list of other new features, including scripts to automate mouse/key presses, tabbed remote sessions on macOS, up to 60FPS connections, a simplified client interface, faster file transfers, Windows Phone support, and more. Testimonial By Corbin Davenport |
Case Studies
CASE STUDY BrauKon
CASE STUDY Harves Entertainment
CASE STUDY Demant
CASE STUDY NHS NW London CCG
CASE STUDY Doro
CASE STUDY Ernsting’s family
Video
Create rule-based task automation
Frequently Asked Questions(FAQ)
for TeamViewer
What is TeamViewer?
TeamViewer is an application that allows remote control, online meetings, file transfer, desktops sharing and web conferencing between computers. It is designed to keep people and devices connected, allowing users to access their office PC from the road, video conference across town, and share their screen for remote support from the other side of the world.
It controls, manages, monitors, and repairs computers, mobile devices, network machines and more. To help users manage meetings and presentations, TeamViewer supports scheduling tools and allows users to communicate interactively and effectively via chat, VoIP, video, and telephone conference. Meetings, video calls, chats, and teleconferences can be started with just a click.
Key features include document management, cooperative writing, invitation management, remote control, screen sharing, chat and messaging and more.
What is TeamViewer used for?
What are the top features of TeamViewer?
Who uses TeamViewer?
What are TeamViewer alternatives?
Where is TeamViewer located?
Peers used TeamViewer for collaboration and helpdesk management
TeamViewer Competitors
TeamViewer Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Custom Reports | Read Reviews (569) |
| Analytics | Read Reviews (137) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Custom Reports | Read Reviews (569) |
| Analytics | Read Reviews (137) |
TeamViewer Integrations
TeamViewer integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for TeamViewer
Software Failure Risk Guidance
?for TeamViewer
Overall Risk Meter
Top Failure Risks for TeamViewer
TeamViewer Germany GmbH News
TeamViewer partners with F1 ACADEMY to drive change on and off the track
TeamViewer has announced a two-year partnership with F1 ACADEMY, an all-female racing series, to promote gender equality in motorsport. As the first technology partner, TeamViewer will support initiatives to empower women in motorsport and create unique experiences for its customers and partners. The collaboration aims to drive inclusivity and innovation both on and off the track.
SMBs race ahead in AI uptake, but 95% say they still need AI training | TeamViewer
TeamViewer's survey reveals that while SMBs are rapidly adopting AI, 95% require more training to use it effectively. TeamViewer's new digital assistant, CoPilot, aims to enhance IT efficiency by providing real-time insights and automation support. This tool is part of TeamViewer Intelligence, designed to help SMBs integrate AI into daily operations, boosting productivity and service quality without added complexity.
TeamViewer announces first integrated solutions following acquisition of 1E to shape the digital workplace
TeamViewer has launched its first integrated solutions with 1E following its acquisition, enhancing its digital workplace offerings. The integration includes 1E's real-time performance insights into TeamViewer's Device Monitoring, and embedding TeamViewer Tensor into the 1E DEX platform, improving IT operations with proactive issue detection and secure remote connectivity. These integrations aim to enhance IT management, reduce disruptions, and improve user experience.
TeamViewer launches DEX Essentials, expanding digital workplace innovation
TeamViewer has launched DEX Essentials, a new product designed to enhance digital employee experience for businesses of all sizes. This solution offers real-time visibility, automation, and smart insights to IT teams, helping them manage and optimize digital workplaces efficiently. DEX Essentials is integrated with TeamViewer's remote connectivity platform and will be available as an add-on to TeamViewer Remote and Tensor.
TeamViewer Germany GmbH Profile
Company Name
TeamViewer Germany GmbH
Company Website
https://www.teamviewer.com/en/HQ Location
Jahnstr. 30 , Göppingen, Baden-Württemberg 73037, DE
Employees
501-1000
Social
Financials
M&A
