TeamViewer Overview

TeamViewer offers secure, efficient, and easy-to-use remote connectivity features. Complete remote access and control are provided for optimal user experiences.

Use Cases

Customers recommend Collaboration, Helpdesk Management, Conference Call Management, as the business use cases that they have been most satisfied with while using TeamViewer.

Other use cases:

  • Event Onboarding
  • Sales Document Management
  • Communication Management
  • Attendee Engagement
  • Meeting Management
  • Content Sharing
  • Call Recording
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Business Priorities

Enhance Customer Relationships and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using TeamViewer.

Other priorities:

  • Attract More Attendees
  • Improve Efficiency
  • Improve Digital And Social Presence
  • Grow Market Share
  • Reach Global Target Audience
  • Improve Event ROI
  • Grow Business
  • Improve Consistency
  • Improve Visibility
  • Establish Thought Leadership
  • Scale Best Practices
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TeamViewer Use-Cases and Business Priorities: Customer Satisfaction Data

TeamViewer works with different mediums / channels such as Offline. Video. Events etc.

TeamViewer's features include Personalization, Recording, Alerts: Popups & Notifications, etc. and TeamViewer support capabilities include Chat Support, Email Support, Phone Support, etc. also TeamViewer analytics capabilities include Custom Reports, and Analytics.

Reviews

"TeamViewer stands out because our staff love using it. We haven't found any other remote administration software that comes close. It's able to adapt to a lot of different technical support issues, which keeps our customers happy." - Mark Ziarko

TeamViewer, Miro, Salesforce Chatter, Autodesk Revit BIM, Cisco Webex, etc., all belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for TeamViewer

Top Industries

  • Information Technology and Services
  • Computer Software
  • Education

Popular in

  • Small Business
  • Mid Market
  • Enterprise

TeamViewer is popular in Information Technology And Services, Computer Software, and Education and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on TeamViewer Use Cases

What Are the key features of TeamViewer for Collaboration?

How can TeamViewer optimize your Helpdesk Management Workflow?

What Are the key features of TeamViewer for Conference Call Management?

How efficiently Does TeamViewer manage your Event Onboarding?

How can TeamViewer optimize your Sales Document Management Workflow?

52+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well TeamViewer solved their Collaboration and Productivity needs. Cuspera uses 23485 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
TeamViewer testimonial

Mark Ziarko

CEO

Smartlaunch

TeamViewer stands out because our staff love using it. We haven't found any other remote administration software that comes close. It's able to adapt to a lot of different technical support issues, which keeps our customers happy. Testimonial By Mark Ziarko
TeamViewer testimonial

Sandra Vogel

ZDNet

I've used TeamViewer to remotely control other people's PCs for a long time. It's the easiest, fastest and most reliable way to get remote access to the computers of friends and relations who think it's worth asking me to fix their technical problems. Testimonial By Sandra Vogel
TeamViewer testimonial

Corbin Davenport

Android Police

TeamViewer has a laundry list of other new features, including scripts to automate mouse/key presses, tabbed remote sessions on macOS, up to 60FPS connections, a simplified client interface, faster file transfers, Windows Phone support, and more. Testimonial By Corbin Davenport
CUSTOMERS TESTIMONIALS
TeamViewer testimonial

Mark Ziarko

CEO

Smartlaunch

TeamViewer stands out because our staff love using it. We haven't found any other remote administration software that comes close. It's able to adapt to a lot of different technical support issues, which keeps our customers happy. Testimonial By Mark Ziarko
TeamViewer testimonial

Sandra Vogel

ZDNet

I've used TeamViewer to remotely control other people's PCs for a long time. It's the easiest, fastest and most reliable way to get remote access to the computers of friends and relations who think it's worth asking me to fix their technical problems. Testimonial By Sandra Vogel
TeamViewer testimonial

Corbin Davenport

Android Police

TeamViewer has a laundry list of other new features, including scripts to automate mouse/key presses, tabbed remote sessions on macOS, up to 60FPS connections, a simplified client interface, faster file transfers, Windows Phone support, and more. Testimonial By Corbin Davenport

Case Studies

COMPANY INDUSTRY CASE STUDIES
TeamViewer case study
NA
Case Study HUMMEL Holding AG

HUMMEL Holding AG cuts time spent per support case by 20 percent with TeamViewer

Read More
TeamViewer case study
NA
Case Study SKOV A/S

Remote Access across global operations, from remote monitoring to technician training

Read More
TeamViewer case study
NA
Case Study Somerdale International

Remote access to data whilst being 40,000 feet up in the air

Read More

Video

Create rule-based task automation

Video Thumbnail

Frequently Asked Questions(FAQ)

for TeamViewer

What is TeamViewer?

TeamViewer is an application that allows remote control, online meetings, file transfer, desktops sharing and web conferencing between computers. It is designed to keep people and devices connected, allowing users to access their office PC from the road, video conference across town, and share their screen for remote support from the other side of the world.

It controls, manages, monitors, and repairs computers, mobile devices, network machines and more. To help users manage meetings and presentations, TeamViewer supports scheduling tools and allows users to communicate interactively and effectively via chat, VoIP, video, and telephone conference. Meetings, video calls, chats, and teleconferences can be started with just a click.

Key features include document management, cooperative writing, invitation management, remote control, screen sharing, chat and messaging and more.

What is TeamViewer used for?

TeamViewer is a Collaboration and Productivity Software mainly used by its customers to Enhance Customer Relationships and Improve Internal Communications by Collaboration, Helpdesk Management and Conference Call Management .

What are the top features of TeamViewer?

Personalization, Recording and Alerts: popups & Notifications are some of the top features of TeamViewer.

Who uses TeamViewer?

TeamViewer is used by Information Technology And Services, Computer Software and Education among other industries.

What are TeamViewer alternatives?

Miro, Salesforce Chatter, Autodesk Revit BIM and Cisco Webex are popular alternatives for TeamViewer.

Where is TeamViewer located?

TeamViewer is headquartered at Jahnstr. 30 , Göppingen, Baden-Württemberg 73037, DE.
lightning

Peers used TeamViewer for collaboration and helpdesk management

TeamViewer Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.82/5 ★

Read Reviews (2)
Custom Reports

3.81/5 ★

Read Reviews (569)
Analytics

2.53/5 ★

Read Reviews (137)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.82/5 ★

Read Reviews (2)
Custom Reports

3.81/5 ★

Read Reviews (569)
Analytics

2.53/5 ★

Read Reviews (137)

Software Failure Risk Guidance

?

for TeamViewer

Overall Risk Meter

Low Medium High

Top Failure Risks for TeamViewer

TeamViewer News

TeamViewer Unveils Immersive Spatial Computing Solution - digital terminal

TeamViewer showcases its spatial computing solution for industrial training, highlighting its use by GE Aerospace for remote training via AR technology in collaboration with Siemens.

30/03/2025 - source

TeamViewer launches advanced spatial computing in training - TelcoNews Australia

TeamViewer launches an advanced spatial computing solution to enhance training in manufacturing, showcased at Hannover Messe 2025, with GE Aerospace using AR technology for remote training of aircraft technicians.

26/03/2025 - source

TeamViewer Brings Remote Access to Google Meet for Enhanced IT Support

TeamViewer integrates with Google Meet, allowing remote IT support directly within meetings. This enhances collaboration by enabling troubleshooting without switching apps, benefiting hybrid workforces and businesses using Google Meet.

05/02/2025 - source

TeamViewer Feeds

TeamViewer Publishes 2024 Annual Report and Announces Key Board Appointment

TeamViewer released its 2024 Annual Report and appointed Jeff Kinder to its Supervisory Board. The company also extended its partnership with Mercedes-AMG PETRONAS F1 team to 2030.

19/03/2025 - source

TeamViewer announces first integrated solutions following acquisition of 1E to shape the ...

TeamViewer announces its first integrated solutions after acquiring 1E, aiming to enhance the digital workplace.

12/03/2025 - source

TeamViewer SE (TMVWF) Q4 2024 Earnings Call Highlights: Strong Enterprise Growth and ...

TeamViewer SE's Q4 2024 earnings call highlights strong enterprise growth and strategic developments.

12/02/2025 - source

TeamViewer Profile

Company Name

TeamViewer

HQ Location

Jahnstr. 30 , Göppingen, Baden-Württemberg 73037, DE

Employees

501-1000

Social

Financials

M&A