TeamViewer Overview
TeamViewer offers secure, efficient, and easy-to-use remote connectivity features. Complete remote access and control are provided for optimal user experiences.
Use Cases
Customers recommend Collaboration, Helpdesk Management, Conference Call Management, as the business use cases that they have been most satisfied with while using TeamViewer.
Business Priorities
Enhance Customer Relationships and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using TeamViewer.
TeamViewer Use-Cases and Business Priorities: Customer Satisfaction Data
TeamViewer works with different mediums / channels such as Offline. Video. Events etc.
TeamViewer's features include Personalization, Recording, Alerts: Popups & Notifications, etc. and TeamViewer support capabilities include Chat Support, Email Support, Phone Support, etc. also TeamViewer analytics capabilities include Custom Reports, and Analytics.
Reviews
"TeamViewer stands out because our staff love using it. We haven't found any other remote administration software that comes close. It's able to adapt to a lot of different technical support issues, which keeps our customers happy." - Mark Ziarko
Peer review evidence (same sources as the product rating summary)
"...It is easy to operate, offers many options like Chat function, Audio and video conference all in realtime...." Peer review by Okikiola B., Business Owner, Internet
"...If the Help Desk needs to remote-in to support a computer within the network, TeamViewer works great...." Peer review by Stacy C., Data Management, Education
"...bandwidth is utilising more .(connection loss and screen lag is frequently occurring) benefits i realised that recording option in web conference which will be very helpful for all students clients..." Peer review by Chaitanya R., Information Technology and Services
TeamViewer, Lokalise, Miro, Troop Messenger, Sentry, etc., all belong to a category of solutions that help Collaboration and Productivity. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for TeamViewer
Top Industries
- Information Technology and Services
- Computer Software
- Education
Popular in
- Small Business
- Mid Market
- Enterprise
TeamViewer is popular in Information Technology And Services, Computer Software, and Education and is widely used by Small Business, Mid Market, and Enterprise.
TeamViewer Customer wins, Customer success stories, Case studies
What Are the key features of TeamViewer for Collaboration?
What Are the key features of TeamViewer for Helpdesk Management?
What benefits does TeamViewer offer for Conference Call Management?
How does TeamViewer facilitate Event Onboarding?
How can TeamViewer optimize your Sales Document Management Workflow?
11 buyers and buying teams have used Cuspera to assess how well TeamViewer solved their Collaboration and Productivity needs. Cuspera uses 23485 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Collaboration and Productivity needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
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TeamViewer stands out because our staff love using it. We haven't found any other remote administration software that comes close. It's able to adapt to a lot of different technical support issues, which keeps our customers happy. Testimonial By Mark Ziarko |
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TeamViewer has a laundry list of other new features, including scripts to automate mouse/key presses, tabbed remote sessions on macOS, up to 60FPS connections, a simplified client interface, faster file transfers, Windows Phone support, and more. Testimonial By Corbin Davenport |
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I've used TeamViewer to remotely control other people's PCs for a long time. It's the easiest, fastest and most reliable way to get remote access to the computers of friends and relations who think it's worth asking me to fix their technical problems. Testimonial By Sandra Vogel |
| CUSTOMERS | TESTIMONIALS |
|---|---|
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Mark Ziarko CEO Smartlaunch |
TeamViewer stands out because our staff love using it. We haven't found any other remote administration software that comes close. It's able to adapt to a lot of different technical support issues, which keeps our customers happy. Testimonial By Mark Ziarko |
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Corbin Davenport Android Police |
TeamViewer has a laundry list of other new features, including scripts to automate mouse/key presses, tabbed remote sessions on macOS, up to 60FPS connections, a simplified client interface, faster file transfers, Windows Phone support, and more. Testimonial By Corbin Davenport |
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Sandra Vogel ZDNet |
I've used TeamViewer to remotely control other people's PCs for a long time. It's the easiest, fastest and most reliable way to get remote access to the computers of friends and relations who think it's worth asking me to fix their technical problems. Testimonial By Sandra Vogel |
Create rule-based task automation
Frequently Asked Questions (FAQ)
What buyers ask before choosing TeamViewer
What is TeamViewer?
TeamViewer is an application that allows remote control, online meetings, file transfer, desktops sharing and web conferencing between computers. It is designed to keep people and devices connected, allowing users to access their office PC from the road, video conference across town, and share their screen for remote support from the other side of the world.
It controls, manages, monitors, and repairs computers, mobile devices, network machines and more. To help users manage meetings and presentations, TeamViewer supports scheduling tools and allows users to communicate interactively and effectively via chat, VoIP, video, and telephone conference. Meetings, video calls, chats, and teleconferences can be started with just a click.
Key features include document management, cooperative writing, invitation management, remote control, screen sharing, chat and messaging and more.
What is TeamViewer used for?
What are the top features of TeamViewer?
Who uses TeamViewer?
What are TeamViewer alternatives?
Where is TeamViewer located?
Peers used TeamViewer for collaboration and helpdesk management
TeamViewer Competitors
TeamViewer Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Custom Reports | Read Reviews (569) |
| Analytics | Read Reviews (137) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Custom Reports | Read Reviews (569) |
| Analytics | Read Reviews (137) |
TeamViewer Integrations
TeamViewer integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for TeamViewer
Software Failure Risk Guidance
?for TeamViewer
Overall Risk Meter
Top Failure Risks for TeamViewer
TeamViewer Germany GmbH News
TeamViewer Q1 2026 Financial Results: Stability and Strategic Growth
TeamViewer reported stable Q1 2026 revenues of 183.2 million, with an 8% increase in Enterprise ARR, despite a one-time churn effect. Adjusted EBITDA rose by 2% to 83.0 million. The company affirmed its full-year guidance, expecting 0% to 3% revenue growth. AI adoption is scaling, with over 1.4 million AI session summaries generated. TeamViewer ONE's daily billings have doubled since December 2025.
TeamViewer revenue dips as 1E client churn weighs
TeamViewer's revenue has declined, attributed to client churn from its 1E acquisition. This indicates challenges in retaining customers post-acquisition, impacting financial performance.
TeamViewer Q1 2026: Revenue in line with expectations, Enterprise ARR up +8% cc ...
TeamViewer's Q1 2026 results show stable revenue and strong enterprise growth despite anticipated churn. Revenue was 183.2m, with an 8% increase in Enterprise ARR. The company reaffirmed its full-year guidance and highlighted rapid AI adoption and the commercial success of TeamViewer ONE. Adjusted EBITDA was 83.0m, reflecting a margin of 45.3%.
TeamViewer Adds AI Automation to Tia, Moves Toward Autonomous Endpoint ...
TeamViewer has enhanced its Intelligent Agent, Tia, with AI-driven scripting capabilities to automate endpoint management. This update, announced at the Gartner Digital Workplace Summit 2026, allows Tia to convert past support incidents into reusable automation scripts, advancing TeamViewer's Autonomous Endpoint Management strategy. This move aims to reduce repetitive IT workloads and improve resolution times by leveraging historical support data.
TeamViewer Germany GmbH Profile
Company Name
TeamViewer Germany GmbH
Company Website
https://www.teamviewer.com/en/HQ Location
Jahnstr. 30 , Göppingen, Baden-Württemberg 73037, DE
Employees
501-1000
Social
Financials
M&A
