Teckst Overview
Teckst empowers enterprises to build one-on-one customer relationships through real-time business text messaging. It integrates with CRM, enabling agents to respond to messages within existing workflows.
Use Cases
Customers recommend Social Media Analytics, Contact List Management, Workflow Management, as the business use cases that they have been most satisfied with while using Teckst.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Teckst.
Teckst Use-Cases and Business Priorities: Customer Satisfaction Data
Teckst works with different mediums / channels such as Text SMS. Social Media. Facebook etc.
Teckst's features include Ticketing, Dashboard, Alerts: Popups & Notifications, etc. and Teckst support capabilities include 24/7 Support, Phone Support, Email Support, etc. also Teckst analytics capabilities include Analytics, and Custom Reports.
Reviews
"...I like the way it can be integrated with other CRM platforms and make work easier by allowing us to save time in contacting our clients and potential clients...." Peer review by Robert L, Marketing Specialist
Teckst, belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Teckst
Top Industries
- Retail
- Computer Software
- Automotive
Popular in
- Mid Market
- Small Business
- Enterprise
Teckst is popular in Retail, Computer Software, and Automotive and is widely used by Mid Market, Small Business, and Enterprise.
Comprehensive Insights on Teckst Use Cases
How does Teckst address your Contact List Management Challenges?
What solutions does Teckst provide for Workflow Management?
What Are the key features of Teckst for Customer Feedback Management?
What Are the key features of Teckst for Communication Management?
11+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Teckst solved their Live Chat needs. Cuspera uses 351 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.
Peers used Teckst for social media analytics and contact list management
Teckst Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (17) |
| Custom Reports | Read Reviews (33) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (17) |
| Custom Reports | Read Reviews (33) |
Software Failure Risk Guidance
?for Teckst
Overall Risk Meter
Top Failure Risks for Teckst
Teckst Profile
Company Name
Teckst
Company Website
https://www.teckst.com/HQ Location
25 W 39th St, New York, 10018, US
Employees
11-50
Social
Financials
SERIES A
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Why is Teckst the best choice for Social Media Analytics?