Text Request Overview

Text Request transforms team collaboration through business text messaging. With the ability to send SMS directly from office phone numbers via computer, teams can engage clients and colleagues seamlessly. This service enhances communication by ensuring messages are sent and received efficiently, leading to quicker responses and improved customer interactions. Text Request's platform supports SMS campaigns, making it ideal for marketing teams aiming to reach audiences effectively. The software's capability to integrate with existing office systems streamlines operations without requiring additional hardware. This approach to business texting supports diverse use cases, from customer support to internal team coordination, offering a strategic edge in communication.

Use Cases

Customers recommend Communication Management, Engaging And Following Up, Advertisement, as the business use cases that they have been most satisfied with while using Text Request.

Other use cases:

  • Contact List Management
  • Generation Of New Leads
  • Helpdesk Management
  • Lead Tracking
  • Lead Engagement
  • Digital Signature
  • Channel Marketing
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Business Priorities

Enhance Customer Relationships and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Text Request.

Other priorities:

  • Acquire Customers
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Launch New Products
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Text Request Use-Cases and Business Priorities: Customer Satisfaction Data

Text Request works with different mediums / channels such as E-Mail. Text SMS. Website etc.

Text Request's features include Personalization, Recording, and Feedback Surveys. and Text Request support capabilities include 24/7 Support, Chat Support, Phone Support, etc. also Text Request analytics capabilities include Custom Reports, and Analytics.

Reviews

"...It can be utilized for sales follow-ups, lead generation, promotions, internal communication, getting feedback through surveys and online reviews, appointment scheduling, and more...." Peer review from Featured Customers

Text Request, TXT180, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Text Request offers business texting software for SMS and MMS messaging. Text online from your office number directly on your computer.

Popular Business Setting

for Text Request

Top Industries

  • Information Technology and Services
  • Oil & Energy
  • Financial Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Text Request is popular in Information Technology And Services, Oil & Energy, and Financial Services and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Text Request Use Cases

What solutions does Text Request provide for Communication Management?

How can Text Request optimize your Engaging And Following Up Workflow?

What solutions does Text Request provide for Contact List Management?

Why is Text Request the best choice for Generation Of New Leads?

15+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Text Request solved their Team Collaboration needs. Cuspera uses 353 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.

Case Studies

Non-Profit Organization Management

CASE STUDY NeighborImpact

Text Request helped NeighborImpact send internal updates and reach clients faster. The nonprofit needed a way to alert staff about inclement weather and share updates with teams in the field. With Te...xt Request, all departments now use mass texting to communicate with clients and staff. The food bank uses it for mobile pantry updates, while other teams send workshop invites and collect documents. Staff save time, response rates are higher, and clients access services more easily.

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Hospitality

CASE STUDY The Moxy Chattanooga Downtown

Text Request helped The Moxy Chattanooga Downtown quickly launch a curbside delivery service during the COVID-19 pandemic. The hotel and bar needed to shift focus to food and beverage with no plannin...g time. Using mass texting and scheduled messages, they communicated the new service fast. Customers texted orders and received curbside delivery, keeping everyone safe. Text Request made setup easy and helped maintain customer contact during a tough time.

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Sports

CASE STUDY The University of Tennessee at Chattanooga Athletics

Text Request helped The University of Tennessee at Chattanooga Athletics improve fan engagement and event marketing. The team used SMS marketing features like mass texting, keywords, and contact tags... to reach fans directly on their phones. During the 2024 Southern Scuffle wrestling tournament, 126 fans opted in using a keyword, giving the team valuable contact info. Now, they have almost 500 highly engaged SMS subscribers. The platform makes it easy to segment and target students, donors, and fans for different events.

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Construction

CASE STUDY USA Insulation of Charlotte

Text Request helped USA Insulation of Charlotte organize customer communication. Before, the team used personal cell phones for texting, which was messy. With Text Request, they text-enabled their ma...in business number. This made it easy for customers to reach out and for staff to manage conversations. The team now schedules more jobs and sees higher customer satisfaction. Customers like texting for quick questions and sending photos. The mobile app keeps work and personal messages separate.

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Education

CASE STUDY Sylvan Learning Lewes

Text Request helped Sylvan Learning Lewes improve team communication for K-12 tutoring and test prep. The center quickly uploaded all contacts in five minutes. Tutors now handle last-minute changes a...nd rescheduling by text, using a shared dashboard. The Payments feature lets them send payment links by text. The onboarding process was fast and easy, with strong support from Text Request reps. The team finds the platform seamless and flexible for daily operations.

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Health, Wellness and Fitness

CASE STUDY Next Level Fitness Solutions

Text Request helps Next Level Fitness Solutions support YogaSix franchise locations with business texting. The Templates feature lets them set up over 40 pre-made text templates for each new location.... This saves time and keeps branding consistent. Text Request registers business texting numbers and manages opt-ins and opt-outs for compliance. The two-way texting and Groups feature make it easy to organize contacts and boost close rates. YogaSix locations set up with Text Request have the highest close rates among vendors.

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lightning

Peers used Text Request for communication management and engaging and following up

Text Request Competitors

Text Request Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Custom Reports

3.94/5 ★

Read Reviews (20)
Analytics

3.61/5 ★

Read Reviews (2)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Custom Reports

3.94/5 ★

Read Reviews (20)
Analytics

3.61/5 ★

Read Reviews (2)

Software Failure Risk Guidance

?

for Text Request

Overall Risk Meter

Low Medium High

Top Failure Risks for Text Request

Text Request, LLC News

M&A

Text Request Acquired by Commify to Further U.S. Market Expansion - GlobeNewswire

Commify has acquired Text Request to expand its market presence in the U.S.

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Text Request, LLC Profile

Company Name

Text Request, LLC

Company Website

https://www.textrequest.com/

HQ Location

16192 Coastal Highway Lewes, Delaware, 19958

Employees

1-10

Social

Facebook Linkedin Twitter

Financials

PRIVATE