The Jadu Platform Overview

The-jadu-platform offers augmented reality tools for creating interactive experiences. Jadu includes products like holograms and avatars for immersive engagement.

Use Cases

Customers recommend Customer Case Management, Content Management, Collaboration, as the business use cases that they have been most satisfied with while using The Jadu Platform.

Other use cases:

  • Sharing Knowledge
  • Products & Pricelist Management
  • Digital Signature
  • Sending & Publishing Communications
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Business Priorities

Improve Digital And Social Presence is the most popular business priority that customers and associates have achieved using The Jadu Platform.

Other priorities:

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The Jadu Platform Use-Cases and Business Priorities: Customer Satisfaction Data

The Jadu Platform works with different mediums / channels such as Website. Chat. and Slack.

Reviews

"...Low-code platform with real-time case management, website content management, eForms and payments...." Peer review from Jadu

Peer review evidence (same sources as the product rating summary)

"...Low-code platform with real-time case management, website content management, eForms and payments...." Peer review from Jadu
"...Multiple websites can be created in the Jadu CMS (Content Management System)...." Tourism Jadu
"...We regularly meet at Jadu Academy events, collaborate via Customer Slack channels and share assets on the Jadu Library...." Customers Jadu

The Jadu Platform, belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

The Jadu Platform Customer wins, Customer success stories, Case studies

What makes The Jadu Platform ideal for Customer Case Management?

What solutions does The Jadu Platform provide for Content Management?

How can The Jadu Platform optimize your Collaboration Workflow?

 

Borough of Broxbourne Council rolls out Agent-Ex: Search Jadu

Broxbourne Borough Council has implemented Jadu's AI-powered Agent-Ex: Search tool, enhancing its website's search capabilities. This tool, designed for the public sector, replaces the traditional se...arch bar and chatbot, offering multilingual support and directing users to relevant information. It marks a significant advancement in digital public services, improving accessibility and user experience.

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Jadu celebrates Medway Council going live with AI?powered website search Jadu

Jadu announced the launch of its AI-powered website search tool, Agent-Ex: Search, at Medway Council. This tool enhances the council's digital services by enabling residents to find information quick...ly using natural language or voice search. It supports over 70 languages, improving accessibility and reducing customer service workload. This launch is part of Medway's digital transformation initiative, Medway 2.0.

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Lichfield District Council launches Jadu Agent-Ex: Search, transforming digital self-service with new AI search technology. Jadu

Lichfield District Council has implemented Jadu's Agent-Ex: Search, becoming the first to use this AI-driven search technology in a live setting. This collaboration aims to enhance digital self-servi...ce by providing instant, accurate answers in multiple languages, reducing the need for direct contact. The development was a joint effort, with Lichfield influencing the product's direction, showcasing the potential for broader adoption in local government.

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Wigan Borough Council - Government Administration - Large

Wigan, UK

Jadu's low-code Digital Platform Lite helped Wigan Borough Council save over £170M. The council used Jadu to centralize 700+ services and improve online experiences. Highways services migration saved... £100K yearly and cut enquiry costs from £7.00 to £0.50. Over 70% of customer interactions now happen digitally. The platform enabled fast rollout of new digital services and better community engagement.

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Fanshawe College - Education - Large

Jadu Central Lite helped Fanshawe College go paperless and automate student services. The college replaced slow, error-prone paper forms with rapid online forms. Integration with Perceptive Content m...ade data collection more secure and efficient. Lineups and wait times for students dropped. Turnaround times for student data improved. Since 2020, over 820,000 form submissions have been processed, showing strong digital transformation.

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Birmingham City Council - Government Administration - Very Large

Jadu Digital Platform helped Birmingham City Council replace its legacy CRM with a low-code, cloud-based case management system. The council launched the BRUM account, now used by over 500,000 reside...nts, to deliver digital services and manage requests. Over 2 million customer cases are tracked and 2.7 million digital forms have been submitted, automating processes and reducing costs. The platform enabled rapid response during the pandemic, including business grant distribution. Birmingham City Council now uses the BRUM account as the foundation for its customer service strategy.

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The Jadu Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.91/5 ★

Read Reviews (7)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.91/5 ★

Read Reviews (7)

Software Failure Risk Guidance

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for The Jadu Platform

Top Failure Risks for The Jadu Platform

Jadu Limited News

M&A

Netcall Announces Acquisition Of Jadu Holdings Limited For 19.2 Million Stg - TradingView Track All Markets

Netcall has announced the acquisition of Jadu Holdings Limited for 19.2 million. This acquisition aims to enhance Netcall's digital customer engagement capabilities by integrating Jadu's web experience management solutions.

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M&A

Netcall Acquires Jadu Holdings to Enhance Digital and AI Capabilities - TipRanks

Netcall has acquired Jadu Holdings to enhance its digital experience and AI capabilities, particularly in the UK local government sector. This acquisition aligns with Netcall's strategy to expand its customer base and increase recurring revenue.

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Partnership

Jadu and Prosource announce strategic partnership to improve the digital customer experience and prepare for the future of AI-driven transformation Jadu

Jadu and Prosource have formed a strategic partnership to enhance digital customer engagement and prepare for AI-driven transformation. Prosource will integrate Jadu's digital experience solutions, including Web Experience Management and CRM software, into its offerings. This collaboration aims to create a seamless 'Digital Layer' for organizations, improving accessibility and efficiency while enabling AI readiness.

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Product

Jadu announces game-changing Microsoft Teams integration for Copilot AI powered digital service delivery. Jadu

Jadu has launched a new integration with Microsoft Teams, enhancing digital service delivery through AI-powered features like case management and document processing. This integration, leveraging Copilot Generative AI, allows seamless customer interactions within Microsoft Teams, improving efficiency and customer experience. The integration is already in use by UK councils, highlighting its effectiveness and ease of adoption.

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Jadu Limited Profile

Company Name

Jadu Limited

Company Website

https://www.jadu.net/

HQ Location

1, Merus Court, Meridian, Leicester, Leicestershire LE19 1RJ, GB

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