The Jadu Platform Overview

The-jadu-platform offers augmented reality tools for creating interactive experiences. Jadu includes products like holograms and avatars for immersive engagement.

Use Cases

Customers recommend Customer Case Management, Content Management, Collaboration, as the business use cases that they have been most satisfied with while using The Jadu Platform.

Other use cases:

  • Sharing Knowledge
  • Products & Pricelist Management
  • Digital Signature
  • Sending & Publishing Communications
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Business Priorities

Improve Digital And Social Presence is the most popular business priority that customers and associates have achieved using The Jadu Platform.

Other priorities:

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The Jadu Platform Use-Cases and Business Priorities: Customer Satisfaction Data

The Jadu Platform works with different mediums / channels such as Website. Chat. and Slack.

Reviews

"...Jadu Continuum provides web experience management software, specialising in web CMS, forms and customer case management for enterprises...." Peer review

The Jadu Platform, belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

The Jadu Platform Customer wins, Customer success stories, Case studies

What benefits does The Jadu Platform offer for Customer Case Management?

How can The Jadu Platform optimize your Content Management Workflow?

What benefits does The Jadu Platform offer for Collaboration?

 

Medway Council selects Jadu AI, Agent-Ex: Search, to transform digital self-service Jadu

Medway Council has adopted Jadu's AI-powered Agent-Ex: Search to enhance digital self-service on its website. This tool provides multilingual, real-time responses, improving accessibility and efficie...ncy. It integrates with various web content management systems, offering a cloud-based subscription model. The implementation aims to modernize public service delivery by reducing reliance on contact centers and ensuring inclusive access to information.

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Liverpool City Council Selects Jadu as partner for modern lowcode Case Management creating a Digital Layer Jadu

Liverpool City Council has partnered with Jadu to implement a modern low-code case management system, creating a 'Digital Layer' that integrates front-office and back-office systems. This initiative ...aims to enhance digital services, improve customer engagement, and achieve cost savings of 1.8 million annually. The project leverages AI and automation, positioning Liverpool as a leader in public sector digital innovation.

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Jadu Customer Success

Jadu Digital Platform powers a complaints case workflow for corporate complaints. Citizens can raise new complaints and provide further information using Central Forms. The process covers stages 1, 2..., and 3 of complaint handling. The workflow has been user tested. Jadu CXM and Jadu XFP are required for this solution.

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Lichfield District Council - Government Administration

Jadu Connect and Jadu Central Forms helped Lichfield District Council move from an old CRM to a modern digital platform. The council needed to handle payments for Garden Waste subscriptions online. I...n just four weeks, 25,000 customers signed up, generating over £1 million in sales. 72% of all transactions happened online. The new system lets residents self-serve and access services 24/7. Lichfield now offers more digital services with MyAccount functionality.

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Highlands and Islands Airport Limited (HIAL) - Transportation/Trucking/Railroad

Jadu Central helped Highlands and Islands Airport Limited launch a new website. The site meets WCAG 2.1 AAA accessibility standards. It is mobile responsive and supports users with visual impairments... and dyslexia. Each airport now has its own mini-site with unique identity. Customer satisfaction increased after launch. The site gives easy access to flight times and parking info for travelers.

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North Sydney Council - Government Administration - Medium

Jadu Digital Platform helped North Sydney Council modernize its website. The council replaced an outdated CMS to improve usability and accessibility. The new platform reduced call centre demand and r...etained web traffic. Accessibility scores improved, and the site now supports mobile and e-reader compatibility. The council plans to expand digital services using Jadu Galaxies.

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The Jadu Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.91/5 ★

Read Reviews (7)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.91/5 ★

Read Reviews (7)

Software Failure Risk Guidance

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for The Jadu Platform

Top Failure Risks for The Jadu Platform

Jadu Limited News

M&A

Netcall Announces Acquisition Of Jadu Holdings Limited For 19.2 Million Stg - TradingView Track All Markets

Netcall has announced the acquisition of Jadu Holdings Limited for 19.2 million. This acquisition aims to enhance Netcall's digital customer engagement capabilities by integrating Jadu's web experience management solutions.

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Partnership

Jadu and Prosource announce strategic partnership to improve the digital customer experience and prepare for the future of AI-driven transformation Jadu

Jadu and Prosource have formed a strategic partnership to enhance digital customer engagement and prepare for AI-driven transformation. Prosource will integrate Jadu's digital experience solutions, including Web Experience Management and CRM software, into its offerings. This collaboration aims to create a seamless 'Digital Layer' for organizations, improving accessibility and efficiency while enabling AI readiness.

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Product

Jadu announces game-changing Microsoft Teams integration for Copilot AI powered digital service delivery. Jadu

Jadu has launched a new integration with Microsoft Teams, enhancing digital service delivery through AI-powered features like case management and document processing. This integration, leveraging Copilot Generative AI, allows seamless customer interactions within Microsoft Teams, improving efficiency and customer experience. The integration is already in use by UK councils, highlighting its effectiveness and ease of adoption.

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Jadu Limited Profile

Company Name

Jadu Limited

Company Website

https://www.jadu.net/

HQ Location

1, Merus Court, Meridian, Leicester, Leicestershire LE19 1RJ, GB

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