The Jadu Platform Overview

The-jadu-platform offers augmented reality tools for creating interactive experiences. Jadu includes products like holograms and avatars for immersive engagement.

Use Cases

Customers recommend Customer Case Management, Content Management, Collaboration, as the business use cases that they have been most satisfied with while using The Jadu Platform.

Other use cases:

  • Sharing Knowledge
  • Products & Pricelist Management
  • Digital Signature
  • Sending & Publishing Communications
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Business Priorities

Improve Digital And Social Presence is the most popular business priority that customers and associates have achieved using The Jadu Platform.

Other priorities:

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The Jadu Platform Use-Cases and Business Priorities: Customer Satisfaction Data

The Jadu Platform works with different mediums / channels such as Website. Chat. and Slack.

Reviews

"...Low-code platform with real-time case management, website content management, eForms and payments...." Peer review from Jadu

The Jadu Platform, belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

The Jadu Platform Customer wins, Customer success stories, Case studies

What benefits does The Jadu Platform offer for Customer Case Management?

How does The Jadu Platform facilitate Content Management?

How can The Jadu Platform enhance your Collaboration process?

 

Medway Council selects Jadu AI, Agent-Ex: Search, to transform digital self-service Jadu

Medway Council has adopted Jadu's AI-powered Agent-Ex: Search to enhance digital self-service on its website. This tool provides multilingual, real-time responses, improving accessibility and efficie...ncy. It integrates with various web content management systems, offering a cloud-based subscription model. The implementation aims to modernize public service delivery by reducing reliance on contact centers and ensuring inclusive access to information.

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Liverpool City Council Selects Jadu as partner for modern lowcode Case Management creating a Digital Layer Jadu

Liverpool City Council has partnered with Jadu to implement a modern low-code case management system, creating a 'Digital Layer' that integrates front-office and back-office systems. This initiative ...aims to enhance digital services, improve customer engagement, and achieve cost savings of 1.8 million annually. The project leverages AI and automation, positioning Liverpool as a leader in public sector digital innovation.

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Jadu Customer Success

Jadu Digital Platform powers a complaints case workflow for corporate complaints. Citizens can raise new complaints and provide further information using Central Forms. The process covers stages 1, 2..., and 3 of complaint handling. The workflow has been user tested. Jadu CXM and Jadu XFP are required for this solution.

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Kettering Borough Council - Government Administration

Jadu Digital Platform helped Kettering Borough Council connect job application and shortlist workflows. The solution let users raise a full job application and link it to a shortlist process. The fin...al shortlist decision updated the main application. This made the recruitment process smoother and more efficient. The workflow was user tested and designed for both public and internal users.

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Wigan Borough Council - Government Administration

Jadu Digital Platform Lite helped Wigan Borough Council transform public services. The council faced isolated systems and poor online experiences. Jadu's platform enabled centralised, user-friendly d...igital services and integrated legacy systems. Wigan saved £170M across the council, with 70% of customer interactions now digital. Highways service costs dropped from £7.00 to £0.50 per enquiry, saving £100K annually. The council improved efficiency, engagement, and online customer experience.

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Broxbourne Borough Council - Government Administration

Jadu Central and Jadu Connect helped Broxbourne Borough Council boost digital service uptake by 69%. The council launched 126 new digital services and improved accessibility, jumping from 284 to 28 i...n the Accessibility Index. Over-65s using online services rose by 117%. The new platform enabled 24/7 self-service and integrated with Capita payments, Office 365, and Whitespace. Staff and residents now enjoy a smoother, more accessible digital experience.

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The Jadu Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

3.91/5 ★

Read Reviews (7)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

3.91/5 ★

Read Reviews (7)

Software Failure Risk Guidance

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for The Jadu Platform

Top Failure Risks for The Jadu Platform

Jadu Limited News

Partnership

Jadu and Prosource announce strategic partnership to improve the digital customer experience and prepare for the future of AI-driven transformation Jadu

Jadu and Prosource have formed a strategic partnership to enhance digital customer engagement and prepare for AI-driven transformation. Prosource will integrate Jadu's digital experience solutions, including Web Experience Management and CRM software, into its offerings. This collaboration aims to create a seamless 'Digital Layer' for organizations, improving accessibility and efficiency while enabling AI readiness.

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Product

Jadu announces game-changing Microsoft Teams integration for Copilot AI powered digital service delivery. Jadu

Jadu has launched a new integration with Microsoft Teams, enhancing digital service delivery through AI-powered features like case management and document processing. This integration, leveraging Copilot Generative AI, allows seamless customer interactions within Microsoft Teams, improving efficiency and customer experience. The integration is already in use by UK councils, highlighting its effectiveness and ease of adoption.

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Jadu Limited Profile

Company Name

Jadu Limited

Company Website

https://www.jadu.net/

HQ Location

1, Merus Court, Meridian, Leicester, Leicestershire LE19 1RJ, GB

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