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The Jadu Platform: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: The Jadu Platform
Brand: The Jadu Platform
Rating: 4.0 (38 reviews)

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The Jadu Platform Web Content and Experience Management Systems

The Jadu Platform Overview

The-jadu-platform offers augmented reality tools for creating interactive experiences. Jadu includes products like holograms and avatars for immersive engagement.

Use Cases

Customers recommend Customer Case Management, Content Management, Collaboration, as the business use cases that they have been most satisfied with while using The Jadu Platform.

Other use cases:

Sharing Knowledge
Products & Pricelist Management
Digital Signature
Sending & Publishing Communications

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Business Priorities

Improve Digital And Social Presence is the most popular business priority that customers and associates have achieved using The Jadu Platform.

Other priorities:

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The Jadu Platform Use-Cases and Business Priorities: Customer Satisfaction Data

The Jadu Platform works with different mediums / channels such as Website. Chat. and Slack.

Reviews

"...Low-code platform with real-time case management, website content management, eForms and payments...." Peer review from Jadu

The Jadu Platform, belong to a category of solutions that help Content Management Systems. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on The Jadu Platform Use Cases

What solutions does The Jadu Platform provide for Customer Case Management?

How efficiently Does The Jadu Platform manage your Content Management?

How efficiently Does The Jadu Platform manage your Collaboration?

Case Studies

CASE STUDY Jadu Customer Success

Jadu Digital Platform powers a complaints case workflow for corporate complaints. Citizens can raise new complaints and provide further information using Central Forms. The process covers stages 1, 2..., and 3 of complaint handling. The workflow has been user tested. Jadu CXM and Jadu XFP are required for this solution.

Government Administration

CASE STUDY Kettering Borough Council

Jadu Digital Platform helped Kettering Borough Council connect job application and shortlist workflows. The solution let users raise a full job application and link it to a shortlist process. The fin...al shortlist decision updated the main application. This made the recruitment process smoother and more efficient. The workflow was user tested and designed for both public and internal users.

Government Administration

CASE STUDY Wigan Borough Council

Jadu Digital Platform Lite helped Wigan Borough Council transform public services. The council faced isolated systems and poor online experiences. Jadu's platform enabled centralised, user-friendly d...igital services and integrated legacy systems. Wigan saved £170M across the council, with 70% of customer interactions now digital. Highways service costs dropped from £7.00 to £0.50 per enquiry, saving £100K annually. The council improved efficiency, engagement, and online customer experience.

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FEATURE	RATINGS AND REVIEWS
Custom Reports	3.91/5 ★ Read Reviews (7)

CAPABILITIES	RATINGS AND REVIEWS
Custom Reports	3.91/5 ★ Read Reviews (7)

Software Failure Risk Guidance

for The Jadu Platform

Top Failure Risks for The Jadu Platform

Jadu Limited Profile

Company Name

Jadu Limited

Company Website

https://www.jadu.net/

HQ Location

1, Merus Court, Meridian, Leicester, Leicestershire LE19 1RJ, GB

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